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Wallmob OneStore POS Getting Started

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GETTING STARTED

This manual will guide you through the setup of your new Point Of Sale system. You will also find
answers to all your questions about your daily use of OneStore POS.

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Summary of Contents for Wallmob OneStore POS

  • Page 1: Getting Started

    GETTING STARTED This manual will guide you through the setup of your new Point Of Sale system. You will also find answers to all your questions about your daily use of OneStore POS.

  • Page 2: Hardware Setup

    WELCOME This is your new cash register. Your OneStore POS will be a focal point in your business, so we recommend reading this manual thoroughly in order to optimally use the options the system provides. The manual is divided into hardware setup, system use, front-end options and back office options.

  • Page 3: Cable Definition

    HARDWARE SETUP The following is an overview of setting up the system. Here we will go over the setup step by step. CABLE DEFINITION Power cable Network cable Cash drawer cable Wireless network TO SET UP PRINTER AND CASH DRAWER.
  • Page 4 TO ADD PAPER TO YOUR PRINTER Step 1. Open printer 2. Add paper to printer 3. Close the printer *The tension bar helps keep the paper in place. CONNECTING THE PRINTER, CASH DRAWER AND IPAD. IMPORTANT - THERE MUST BE Step ACCESS TO LAN AND WIFI NETWORK.
  • Page 5 1. Connect network cable to printer. 2. Connect the other end to the router. The cash drawer will be set to the printer in step 3 and will thus be on the network. Note: If the printer is not connected to the iPad, the cash drawer will not work either. CONNECT CASH DRAWER TO PRINTER.
  • Page 6 5: The program automatically searches for all available printers. When it has found the printer, choose the desired function and you are now ready to print receipts, for example. Everything is now set up and you can start using your OneStore POS.
  • Page 7 CHANGE RECEIPT PRINTER TO LABEL PRINTER. To add label rolls to the printer. Important!: You must turn off the printer before switching between label and receipt printer. 1. Open printer 2. Move the partition so the label roll fits. *The partition can be moved a notch to get your receipt/label rolls to fit the printer.
  • Page 8 CONNECT SCANNER TO IPAD To scan your labels, you must connect the scanner to the iPad. 1. Turn on the scanner by pressing the Power button. Note: Use the Trigger button when scanning. CONNECT SCANNER TO IPAD When the scanner is on, you can connect the scanner to the iPad.
  • Page 9 RESTART SCANNER Sometimes the scanner may require you to restart it. Restart the scanner by scanning one of the following QR codes. RESTART SCANNER. KEYBOARD To get the scanner to reset to factory settings If you are always seeing the keyboard on the iPad. - Scan this code.
  • Page 10 USER INSTRUCTIONS To use the POS, you must log in. In the following steps, you can see how to log in.
  • Page 11 LOGIN FOR THE FIRST TIME For at bruge POS’et skal du logge ind. Du kan i de følgende trin se, hvordan du logger ind. LOGIN STEP BY STEP 1/3 1: Enter your username and password You receive your username and password in an e-mail.
  • Page 12 STEP 3/3 3: The first time, you will only see your own name. Your code the first time will be 1-2-3-4 This image will be the image you see every time you log out. YOU ARE NOW LOGGED IN - and you will now be ready to open your store...
  • Page 13 OPEN CASH REGISTERE Every day, you will be asked how much cash you have in your till. When the day is over, you can see whether your cash register agrees with what you have sold in cash, in card payments and what is in the cash register. Here you enter the amount you have in the cash register when you open.
  • Page 14 Here is an overview of what the different buttons mean and what their functions are.
  • Page 15 1. BACK OFFICE 8. CATEGORY Here you can see and manage your You can segment your products by see more selecting a category. entire business. You can here and below. 9. RETURN Read more Here you return products. 2. SYNCHRONISATION Here you can see whether your system 10.
  • Page 16 EOD (END OF DAY / CLOSE REGISTER) To close your cash register, you must count the till. In the following steps, you can see how you count your till in the POS./p> HOW TO COUNT YOUR CASH BALANCE EOD STEP BY STEP Step 1: Here you enter the amount you get from your card terminal.
  • Page 17 Step 1: Enter the total amount you have in the register. 2: Then press next. Step 1: Here you enter how much money you put in the bank 2: Then press next. Step 1: You will now be able to see if the register agrees.
  • Page 18 Step 1: If the register agrees, the screen looks like this and you now have the option to enter an e-mail to receive the report. Remember to exit with the green button - close registern The register is now closed and you now have to open the register again before you can start selling products.

  • Page 19: Change User

    PROFILE Here you can see who is logged in. CHANGE USER To be able to see who is selling what, it is important to log in to your own account. 1: To log in, choose your own name and enter your personal code.
  • Page 20 PRODUCTS This shows the products which have been added to the POS. You have the option of changing the category at the bottom of the screen. You also have the option of changing the pattern in which your products are presented.
  • Page 21 Step 1: If you have created multiple variants of a product, they will be shown. You must than choose a product variant, for example, whether you are selling a size 36, 37 or 38. Step 1: When you have chosen a variant, it will be added to your receipt.
  • Page 22 RETURN You can return a product if the product is to be exchanged. There will be two different ways you can do this. A manual method and a method where you specifically select the product you want to return. MAKING A PRODUCT RETURN MAKING A PRODUCT RETURN STEP BY STEP Step...

  • Page 24: Product Return

    Step 2: For manual returns, first press the return button, then the manual product button and then enter the amount to be returned. Specify a reason for the product being returned, for example, 'T-shirt was too small' PRODUCT RETURN You can now make returns in two different ways.
  • Page 25 ADD DISCOUNT You can add a discount by pressing the icon. ADD DISCOUNT ADD A DISCOUNT 1: Choose between percentage or cash amount. 2. Enter the percentage or amount. 3. Optional: Enter a reason for the discount.
  • Page 26 ADD A PRODUCT MANUALLY You can add a product manually by pressing the icon. ADD A PRODUCT MANUALLY ADD A PRODUCT MANUALLY 1: Enter the amount of the product. 2. Enter the number of products. 3. Optional: Enter the name of the product.
  • Page 27 RECEIPTS You have the option of changing your receipt by pressing the desired product. HOW THE RECEIPT WORKS You have the option of editing your selected products on the receipt. KVITTERING TRIN FOR TRIN Step 1: Tryk på det produkt du vil ændre.
  • Page 28 Step 1: When you have chosen a product, you can change it, for example, to another size. You can also choose to add or subtract quantity. 2: You can also choose to give each product a discount by pressing Discount. Step 1: Enter a reason for the discount.
  • Page 29 SALE When you have chosen the desired products, press "Sale" to complete the payment. HOW SALES WORK SÆLG TRIN FOR TRIN Step 1: Press TOTAL to match the total sales price. 2: If the customer does not have correct change, enter the amount paid...
  • Page 30 Step 1: You have the option of accepting other currencies 2: This is done by pressing "Currency". Step 1: After entering the amount, choose whether they are paying by card or cash. 2: It is also possible to pay in multiple ways, called a "split payment."...
  • Page 31 Step 1: The payment is now complete. You can now choose to send the receipt to the customer if they want. 2: If not, press "Clear payment" and the receipt is automatically printed.
  • Page 32 BACK OFFICE / HOME Here is an overview of your Back Office. This is where your entire store is managed. 1. BACK TO POS 6. SALES Pressing here returns you to your Here you can see everything having to 'register' Read more do with your sales.
  • Page 33 Here you can see who is logged in and 9. USERS Read more Here you can see your employees, you can also log off here. create and manage users of the Read more system. 5. HOME SCREEN Here you can see a short introduction Read more 10.
  • Page 34 SALES Under the point "SALES", you can see everything about your sales. 1. SALES 3. ORDERS Under the point "SALES", you can see Here you can see all your sales. You Read can open each sale and reprint a everything about your sales. Read receipt if the customer wants.

  • Page 35: Time Interval

    SALES - TURNOVER Under the point "SALES", you can see how your sales are going. 1. TIME INTERVAL 4. INFORMATION Here you can choose whether the If you press one of the blue dots, you overview will show your turnover from can see the turnover for the selected a specific day, week or month.

  • Page 36: Sales - Orders

    SALES - ORDERS Here you can see all your sales in any order. 1. LIST 2. LINE ORDER Here you can see all your completed Here you can see all your sales. If you sales. You can see when a given press on a line.
  • Page 38 Here you can quickly get an overview of how your business is going using some important Key Point Indicators. 1. AVERAGE SALES 2. GROSS MARGIN Here you can see how much money an Here you can see which products have average customer spends in your store.
  • Page 39 KPI - AVERAGE SALES Here you can see an overview of how much a customer purchases in your store on average. 1. TIME INTERVAL 5. TURNOVER Here you can choose whether you Here you can see your total sales for Read more want to view by hour, day, week or the selected period.
  • Page 40 average. 4. INFORMATION If you press one of the blue dots, you can see the turnover for the selected point.
  • Page 41 KPI - GROSS MARGIN Here you can get a quick overview of products with highest and lowest contribution margin. 1. GROSS MARGIN 3. WORST GROSS MARGIN Average contribution margin for the Red. 4 worst-performing products. Read more business. 4. ALL GROSS MARGIN A list of the contribution margin of all 2.
  • Page 42 INVENTORY Here you have access to an overview of your inventory. You can manage it by adding categories and products and editing the existing inventory. 1. INVENTORY 3. CATEGORIES Here you can see inventory, add Here you can see your categories and Read more Read more products and categories.
  • Page 43 INVENTORY - PRODUCTS Here you can see all your products. You can edit them and create new ones. 1. ADD PRODUCT 5. AMOUNT Here you create/add a new product. This shows the value of the selected Read more category. 6. LIST 2.
  • Page 44 4. QUANTITY 8. EDIT This shows the number of units in the If you press the small pencil, you have selected category. the option of editing the selected product.
  • Page 45 ADD PRODUCT By pressing the green +, you can create/add a new product to your store. HOW TO SET UP A PRODUCT In the following steps, you can see how to set up a product SET UP A PRODUCT STEP BY STEP Step 1: First give the product a name.
  • Page 46 Step 1: Then choose the category to which the product will belong. (You have the option of choosing multiple categories for a product) (Note! A category must be created first) 2: You can choose to add an image or a colour to the product.
  • Page 47 INVENTORY - CATEGORIES Here you can see all your categories. And add new ones. 1. ADD CATEGORIES 3. EDIT By pressing the green plus sign, you You can edit your categories by can add a new category. pressing the small pencil. Note! If you change the name of a 2.

  • Page 48: Create A Category

    CREATE A CATEGORY By pressing the green plus sign, you can create a new category. CREATE A CATEGORY Here you can see how to create a category. CREATE A CATEGORY STEP BY STEP Step 1: Enter the name you want to give a category.
  • Page 49 USERS Here you can see and manage your users. 1. USERS 3. PERMISSIONS Here you can manage your employees. Here you manage what the different roles and rights Youcan edit the 2. CREATE USERS settings later - you can also do it here. Here you can see your users, create new ones and delete old ones.
  • Page 50 USERS - CREATE USERS Here you can see all your employees. 1. CREATE NEW USER 3. NAME If you press the green plus sign, you Name of the employee. can create a new user. 4. EDIT 2. SELECT ROLE If you press the small pencil, you can Here you can see the position/role the edit information on your employees.

  • Page 51: Create A New User

    CREATE A NEW USER You must press the green plus sign to create a new user. CREATE A NEW USER In the following steps, you will learn to create a user. CREATE A USER STEP BY STEP Step 1: Enter the name of your new employee.
  • Page 52 Step 1: Assign your new employee a position/role. Step 1: Enter the phone number and e-mail of your employee. 2: It is important that you assign your employee a unique code, because this is the code your employee will use to log in to the POS.
  • Page 53 USERS - PERMISSIONS Here you can manage the rights your employee will have in back office. 1. ROLES 3. PERMISSIONS Here you can see the breakdown of the You can give permission to view or edit various roles. in an area in back office by "ticking" the white fields for a given role.
  • Page 54 SETTINGS Here are the settings for your store. 1. ACCOUNT 3. LOG OUT Here you can see the information Here you have the option of logging connected to the iPad and the store. out of the application or switch to a Read more different register.

  • Page 55: Settings - Account

    4. RECEIPT FOOTER 2. LOGIN E-MAIL Here you can add your own text to the Here you can see the e-mail connected receipt's footer. to OneStore POS. This is what you need to log in to the POS.
  • Page 56 SETTINGS - PRINTERS Here you can add a printer/cash drawer to your iPad. 1. MY PRINTERS 2. OTHER AVAILABLE PRINTERS Below are shown the printers you have Below are shown all the printers selected for your store. If you own a available in your network.
  • Page 57 SETTINGS - LOG OUT Here you have the option of logging out of the application or switch to a different register. 1. ACTIVE REGISTER 2. ACTIVE ACCOUNT To the far right is a switch symbol To the far right is a switch symbol where you can log out of the current where you can log out of the current register.

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