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Storage Options 8 Channel DVR Instruction Manual

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Summary of Contents for Storage Options 8 Channel DVR

  • Page 2 CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER. NO USER SERVICABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of non- insulated “dangerous voltage”...

  • Page 3: Trademark Acknowledgements

    IMPORTANT SAFEGUARD All lead-free products offered by the company comply with the requirements of the European law of the Restriction of Hazardous Substances (RoHS) directive, which means our manufacturing processes and products are strictly “lead-free” and without the hazardous substances cited in the directive. The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product’s end-of-life.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS QUICK START GUIDE 1.1 – Basic Connectivity 1.2 – Wall Mounting A Camera 1.3 – Power Connection Diagram OVERVIEW 2.1 – System Overview 2.2 – Environment Adaptability 2.3 – Recording Capacities CONVENTIONS USED IN THIS MANUAL PACKAGE CONTENTS SYSTEM CONNECTION 5.1 –...
  • Page 5 TABLE OF CONTENTS (CONTINUED) ADVANCED MENU FUNCTIONS 8.1 – Advanced Setup 8.2 – Alarm 8.3 – E-Mail Setup 8.4 – System Info 8.5 – Motion Detection 8.6 – Mobile 8.7 – System 8.8 – Firmware Upgrade 8.9 – Parameter Export 8.10 –...

  • Page 6: Quick Start Guide

    QUICK START GUIDE 1.1 – BASIC CONNECTIVITY To get started quickly with the Storage Options 8 Channel CCTV DVR, follow these instructions: 1. Connect a camera to the “Video In 1” socket. 2. Connect a computer monitor to the “VGA” socket.

  • Page 7: Wall Mounting A Camera

    1.2 – WALL MOUNTING A CAMERA Each Storage Options camera is supplied with a mounting kit for attaching it to a wall. Before you affix the camera in position, please ensure the cable is of adequate length to reach the DVR.

  • Page 8: Power Connection Diagram

    CAUTION connect other brands as this may present a risk of fire! Each Storage Options CCTV camera (sold separately) also comes with its own mains adapter should you wish to plug them all in separately, or in different locations. To connect to mains power: 1.

  • Page 9: Overview

    OVERVIEW 2.1 – SYSTEM OVERVIEW Storage Options presents a complete CCTV solution for home or office security, featuring up to eight high-quality cameras, internal HDD, easy setup and configuration, alarm triggers, and network connectivity.  H.264 video compression  Twin USB interface – USB2.0 for data backup, USB1.1 for mouse operation ...

  • Page 10: Conventions Used In This Manual

    CONVENTIONS USED IN THIS MANUAL At various points in this manual you will see highlighted text. Please refer here for an explanation: NOTE Important notes are highlighted in blue. Tips on best practice are highlighted in green. CAUTION Important cautions and warnings are highlighted in red. Unless otherwise stated, all functionality described in this manual is performed using the USB mouse.

  • Page 11: System Connection

    SYSTEM CONNECTION 5.1 – CONNECTIVITY DIAGRAM Refer to the following diagram for how to connect the DVR system. Refer to section “1.3 – Power Connection Diagram” (page 8) for more information on connecting to a mains socket.

  • Page 12: Basic Operation

    BASIC OPERATION 6.1 – FRONT PANEL 1. POWER: Press to turn the system on / off (ensure the rear panel ON/OFF switch is in the “on” position). 2. IR SENSOR: IR receiver for the remote control. Do not cover. 3. LED INDICATORS: Shows status of HDD activity, recording, alarm, network and power. LABEL COLOUR DESCRIPTION...

  • Page 13: Rear Panel

    6.2 – REAR PANEL Refer to the diagram and table below for information on the DVR’s various connections. REFERENCE PHYSICAL CONNECTOR DESCRIPTION POWER input DC 12V / 3A RJ45 Connect to a computer network VGA output Connect to a monitor with VGA (D-Sub) input Video output Connect to a TV or monitor (BNC) Alarm input...

  • Page 14: Remote Control

    6.3 – REMOTE CONTROL The remote control can be used for navigating system menus. When using the remote control, the OK key performs the same functions as left-clicking the mouse. To use the remote control with the DVR system: 1. Insert 2x AAA 1.5V alkaline batteries (not included) into the back of the remote control. Please ensure correct orientation.

  • Page 15: Mouse Control

    6.4 – MOUSE CONTROL The mouse can be used for navigating system menus. NOTE Unless otherwise stated, all system functions described in this manual are achieved through mouse input. To use a mouse with the DVR system:  Connect the mouse to the lower USB port located on the front panel (labelled “USB MOUSE”). Click to select a menu option.

  • Page 16: Power On / Off

    6.6 – POWER ON / OFF To power the system on, connect the power cable to the DC 12V port on the rear panel. At start-up, the DVR performs a basic system check and runs an initial loading sequence. After a few moments, it will load a live display view.

  • Page 17: Playback

    6. Click a time block in the Hour Grid to view the video. Playback will begin. NOTE Only single channel full-screen playback is available on 8 channel DVR. 7. Move the mouse to display the on-screen playback controls. You can also use the playback control buttons on the remote control or system front panel.

  • Page 18: Basic Menu Functions

    BASIC MENU FUNCTIONS 7.1 – MAIN MENU The main menu displays options for controlling every feature of the DVR. See below for an explanation of each of the options on the main menu. 1. SEARCH: Search for previously recorded video on the system. 2.

  • Page 19: Search

    7.2 – SEARCH Use this function to search for and play back previously recorded video on the DVR system. When the Search menu is opened for the first time, it will display the current date and time. To perform a quick search, simply open the SEARCH menu and click PLAY. The last 60 seconds of recorded playback will begin.

  • Page 20: File List

    7.3 – FILE LIST Use the File List sub menu to see a detailed list of all the recorded video on your system. To open the file list: 1. From the Search menu, click SEARCH to find recorded video. 2. Select FILE LIST at the bottom of the menu. The File List menu will open. 3.

  • Page 21: Backup

    7.4 – BACKUP Use the File List sub menu to find recorded video on your system and copy it to a USB flash drive (not included). NOTE The system is compatible with most major brands of USB flash drives, with capacities from 256MB to 4GB. To back up recorded data: 1.

  • Page 22: Record Mode

    7.5 – RECORD MODE Use this page to configure recording parameters and enable / disable audio. NOTE Audio capable cameras (not included) are required for audio recording. To configure recording options: 1. Under CHANNEL, use the drop-down menus and select ON / OFF to enable / disable recording from the selected channel.
  • Page 23 7.5 – RECORD MODE (CONTINUED) 4. Under FRAMERATE, it is possible to adjust in one frame per second increments. 5. Click NEXT PAGE to view and change settings for channels 5-8, and PREVIOUS PAGE to return to settings for channels 1-4. 6.

  • Page 24: Recording Schedule

    7.6 – RECORDING SCHEDULE By default, the system is configured to record continuously, but it is possible to set it to record by customisable recording schedule instead. The Schedule Grid shows the days of the week and hours 0-23. You can set alarm recording (red), general recording (green) or no recording (blue) to each time block of each day.

  • Page 25: Hdd Management

    7.7 – HDD MANAGEMENT This page displays essential information about the system’s internal hard drive, and lets you format the HDD or a USB flash drive (not included). The system will display “OK” if the HDD is operating correctly, or “No HDD STATUS: Disk”...

  • Page 26: Basic Setup

    7.8 – BASIC SETUP Use this page to set the system language, date and time, pass codes, and configure audio / video and display options. The Basic Setup menu contains the following sub menus:  Language  Date / Time ...

  • Page 27: Date / Time

    7.10 – DATE / TIME It is highly recommended to set the date and time immediately when first setting up the system. To set the date and time: 1. Click DATE / TIME and configure the following options:  DATE: Enter the day, month, and year ...

  • Page 28: Password

    7.12 – PASSWORD The password page allows configuration of up to 6 accounts (1 admin, 5 normal users). The DEVICE ID is a unique numerical identifier (in the case that multiple DVRs are being used in one location). For each user, the following settings are available: 1.

  • Page 29: User Permissions

    7.13 – USER PERMISSIONS Click PERMISSION on the User Password Setup screen to open the User Permission menu. Here it is possible to choose what the selected user has access to. NOTE This page can only be adjusted by an admin account. Users can see but not change their permissions. NEXT: Continue to the next page of permissions.

  • Page 30: Display

    7.14 – DISPLAY Use the display setup menu to customise channel names, show / hide the date and time in live view and playback modes, and enable / disable preview channels. NAME: Enter a new title for the selected channel using the virtual keyboard. POSITION: Reposition the channel title.

  • Page 31: Preview

    7.15 – PREVIEW Preview channels can be very useful if your display monitor is in public view. 1. Choose a channel you wish to conceal. Under PREVIEW, select OFF. 2. Click APPLY to save changes. The selected channel will turn black (but what the camera sees will still record). 3.

  • Page 32: Advanced Menu Functions

    ADVANCED MENU FUNCTIONS 8.1 – ADVANCED SETUP Use the Advanced Setup menu to configure alarm settings, motion detection, mobile surveillance, PTZ settings and network settings. The Advanced Setup menu contains the following sub-menus:  Alarm  Info  Motion Detection (MD) ...

  • Page 33: Alarm

    8.2 – ALARM The Alarm menu can be used to configure alarm and e-mail settings. External alarm devices must be connected to the alarm block on the rear panel of the DVR in order to use NOTE the I/O alarms of the system. To configure alarm settings: 1.

  • Page 34: E-Mail Setup

    8.3 – E-MAIL SETUP The DVR can send an e-mail notification with a JPEG (single frame) snapshot for triggered events. To set up e-mail notification: 1. Under EMAIL, select ON. 2. Under SSL, select OFF. NOTE SSL deals with encryption. Only advanced users should enable this option. 3.

  • Page 35: System Info

    8.4 – SYSTEM INFO This page shows system information, including the firmware version, MAC address, and system serial number. There are no user-configurable settings on this page. 8.5 – MOTION DETECTION Each channel can be configured to record based on motion being detected in the frame. To configure motion detection: 1.

  • Page 36: Mobile

    8.6 – MOBILE It is possible to view footage from the DVR on your smart phone. When using the mobile viewer application “MEye”, please ensure that the “Mobile Port” setting matches the port number on this page. To configure notification settings: 1.

  • Page 37: System

    8.7 – SYSTEM Use the System menu to update system firmware and set an automatic system reset schedule. To enable auto-reset: 1. Under AUTO RESET, select ON. The Settings option will appear. 2. Under SETTINGS, select EVERY DAY, EVERY WEEK or EVERY MONTH. The Date drop-down menu will appear. 3.

  • Page 38: Firmware Upgrade

    8.8 – FIRMWARE UPGRADE Occasionally a new firmware update may be issued for this DVR. Please check the Storage Options website for more information. To upgrade firmware: 1. Copy the firmware file to an empty USB flash drive. The firmware file should be stored in the root of the drive.

  • Page 39: Pan Tilt Zoom (Ptz)

    8.11 – PAN TILT ZOOM (PTZ) Use the PTZ Setup menu to configure settings for a connected PTZ camera (not included). Consult the instruction manual of your PTZ camera for information about your camera, including protocol NOTE and baud rate. To configure a PTZ camera: 1.

  • Page 40: Network

    8.12 – NETWORK Use the Network Setup menu to configure network and DNS settings. NOTE Your router must support UPnP functionality. To configure network settings: 1. Under TYPE, select DHCP, PPPoE or STATIC (if unsure, choose DHCP as this is the most common). ...

  • Page 41: Ddns

    8.13 – DDNS A DDNS account allows you to set up a web site address that points back to your local network. A Web site address is easier to remember than a WAN IP. You must register an account with a DDNS service provider prior to configuring DDNS settings on the DVR. NOTE Visit http://www.dyndns.com...

  • Page 42: Upnp

    8.14 – UPNP The UPnP Forum is an industry initiative designed to enable simple and robust connectivity among consumer electronics, intelligent appliances and mobile devices from many different vendors. As a group, they are dedicated to making the “connected home and lifestyle” mainstream experiences for consumers. To configure UPnP settings: 1.

  • Page 43: Remote Surveillance Software

    REMOTE SURVEILLANCE SOFTWARE The DVR features built-in browser based software which allows access to the system locally over the Local Area Network (LAN) or remotely over the Internet, using Internet Explorer. Open Internet Explorer and type the DVR’s IP address into the address bar, then press Enter to load the page. On first use, you will be prompted to install ActiveX controls.

  • Page 44: Using Remote Surveillance

    9.1 – USING REMOTE SURVEILLANCE With your DVR connected to your Local Area Network (LAN), you can log in to the system using Internet Explorer browser. NOTE The DVR must be connected to your local or wide area network before attempting remote access. To Log Into The System: 1.

  • Page 45: Main Screen

    9.2 – MAIN SCREEN Once logged in, the Remote Surveillance main screen appears in the browser. REFERENCE ITEM DESCRIPTION Modes Choose from LIVE (default view), REPLAY and SETUP. Main Screen Main display screen for live viewing and playback. Time Stamp Time and date for each channel.

  • Page 46: Live View

    9.3 – LIVE VIEW By default, the browser-based remote surveillance system opens in Live View mode (split-screen). To use Live View: 1. Click LIVE at the top of the main screen. 2. Click the display mode icons to view the main screen in single-channel, quad or split-screen configurations. You can also double-click a channel at any time to view it in single-channel mode.

  • Page 47: Ptz Control

    9.6 – PTZ CONTROL You must have a PTZ camera (not included) connected to the system in order to use the PTZ controls. To control a PTZ camera: 1. Select the channel of the connected PTZ camera. 2. Click the ← or → navigation arrows to pan, and ↑ or ↓ keys to tilt the camera. 3.

  • Page 48: Playback

    9.8 – PLAYBACK Use the Replay menu to search and play back recorded video on the system. To use the replay menu: 1. Click REPLAY at the top of the main screen. The main screen will be grey. 2. Click REFRESH below the calendar to view the recorded files for the current month. Normal recording is indicated by a clock icon;...

  • Page 49: Search

    9.9 – SEARCH Use the calendar and drop-down menus to search for recorded video on your system. 1. Click < or > to change the month on the calendar. Dates with recorded video data will appear in bold. 2. Click the date. Recorded video files will populate the File List. 3.

  • Page 50: Remote Setup

    9.11 – REMOTE SETUP Use the Setup tab to configure the settings of your system from a remote location. If the Main Menu is open on the DVR system, you will not be able to make changes to settings from a Web NOTE browser.

  • Page 51: Alarm Setting

    9.13 – ALARM SETTING Click ALARM to access the setup interface and check or change settings in a similar manner to using the DVR’s GUI. 9.14 – PTZ Click PTZ to access the setup interface and check or change settings in a similar manner to using the DVR’s GUI.

  • Page 52: Network

    9.15 – NETWORK Click NETWORK to access the setup interface and check or change settings in a similar manner to using the DVR’s GUI. 9.16 – SETTING Click SETTING to access the setup interface and check or change settings in a similar manner to using the DVR’s GUI.

  • Page 53: Maintenance

    9.17 – MAINTENANCE Click MAINTENANCE to access the system configuration interface. Here you can remotely reboot the DVR, format it’s HDD, or upgrade the system’s firmware. 9.18 – HOST INFO Click HOST INFO to access the system information interface. The interface includes information on the HDD status, remaining record time, firmware version and network MAC address.

  • Page 54: Software Cd

    To convert these files to AVI format for use in other video playback software, please use the conversion tool included with “Playback”. Please be advised, third party mobile phone apps are provided as a convenience only, and Storage Options cannot provide support on their functionality.

  • Page 55: Using Meye For Mobile Viewing

    Take a snapshot of the video (stored on memory card). Enter the settings menu (see above) Change camera group (1-4, 5-8, 9-12, 13-16). Only cameras 1-8 are applicable on the Storage Options DVR. Shows information about the MEye software. 1-4 / 5-8...

  • Page 56: Hard Disk Drive Installation

    HARD DISK DRIVE INSTALLATION If you are at all hesitant to perform the following procedure, please refer to qualified service personnel. Follow these steps to install a HDD: When working with electrostatic sensitive devices such as a Hard Disk Drive (HDD) or DVR unit, make CAUTION sure you use a static-free workstation.

  • Page 57: Troubleshooting

    TROUBLESHOOTING If a solution to your problem is not listed below, please call our technical support team (see below). PROBLEM POSSIBLE CAUSES SOLUTIONS    System is not receiving power, or Cable from power adapter is loose or Confirm that all cables are connected correctly. ...

  • Page 58: Appendix - Product Specification

    APPENDIX – PRODUCT SPECIFICATION Digital Video Recorder (DVR) Video Compression: H.264 Audio Compression: ADPCM Video Input: 8 channel (BNC) Video Output: 1 channel (BNC) Audio Input: 8 channel (phono) Audio Output: 1 channel (phono) PAL: CIF 352 x 288, HD1 704 x 288, D1 704 x 576 Resolution: NTSC: CIF 352 x 240, HD1 704 x 240, D1 704 x 480 PAL: 25fps...
  • Page 59 NOTES...

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