Quick Start Guide Comwave Home Phone Adapter Important: This guide describes the supported configuration for Comwave Home Phone Service. When calling Comwave’s Technical Support Team, your network must be configured as described. Package Contents Home Phone Adapter iPhone Connections Used to connect to your computer using an Ethernet Cable (if you are not using a wireless router).
Start Here If you have: Cable High Speed Internet DSL High Speed Internet DSL High Speed Internet with without USErnAmE and PASSwOrd USErnAmE and PASSwOrd Go to page 3 Go to page 5 Go to page 3...
Page 4
Installation with a Cable Modem or DSL modem (without USERNAME and PASSWORD) router telephone (optional) step step step existing cable or phone WAIT!! 5 min. line step step WAIT!! 2 min. step high speed power outlet internet modem To begin installation, turn off your computer and disconnect the power adapter to step your High Speed Internet modem.
Page 5
Connect an Ethernet cable from the High Speed Internet modem to the step port of the Home Phone Adapter. step Connect a second Ethernet cable from the port of the Home Phone Adapter to your computer. Connect your telephone handset to the PHONE 1 port of the Home Phone Adapter.
Page 6
Installation with a DSL modem (with USERNAME and PASSWORD) router telephone (optional) step step step existing phone line step step WAIT!! 2 min. step high speed power outlet internet modem To begin installation, turn off your computer and disconnect the power adapter to step your High Speed Internet modem.
step Connect an Ethernet cable from the High Speed Internet modem to the port of the Home Phone Adapter. step Connect a second Ethernet cable from the port of the Home Phone Adapter to your computer. step Connect your telephone handset to the PHONE 1 port of the Home Phone Adapter.
Page 8
Installation with a DSL modem (with USERNAME and PASSWORD) Enter the default password: step step Click on the “Basic Settings” tab . Then select “use PPPoE” and fill in the User name (PPPoE account Id) and Password (provided to you by your Internet Service Provider). Scroll to the bottom of the screen and press the “Update”...
Page 9
step Press the “reboot” button. step Wait 5 minutes and do not disconnect as you could damage your Home Phone Adapter. Your phone should now work. step Remember to dial “1” before ALL calls, including local calls (example: 1-416-555-1234). You will NOT be charged long distance for local calls.
Page 10
Play Messages Mailbox Options Phone, press 711 to enter your mailbox. Away from Home: Change Greeting Change Password Replay • dial your Comwave Home Phone number Save and press * during the greeting to enter Delete your mailbox. Skip Info...
Be sure that your 9-1-1 address is up to date. Log into your account at www.comwave.net/myaccount verify or update your 9-1-1 address. IMPORTANT: Every time you change your billing address or travel with your Comwave Home Phone Adapter you will need to update your 9-1-1 address .
Page 12
Have more questions? Call 1-877-474-6638...
Need help?
Do you have a question about the 502 and is the answer not in the manual?
Questions and answers