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Blue HP4 Instructional Manual

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Blue Phone
Instructional Manual
HP4 Issue 1 August 2013
Connects you
with the people who matter
when it matters

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Summary of Contents for Blue HP4

  • Page 1 Blue Phone Instructional Manual HP4 Issue 1 August 2013 Connects you with the people who matter when it matters...
  • Page 2 The above devices may at times for some reason generate a hash tone when answering or while recording an incoming message. If the Blue Phone is delivered a hash tone after the prompt to accept an alarm call the Blue Phone will accordingly believe the alarm call has been acknowledged and not dial the next carer.
  • Page 3 Always use the power pack supplied with the phone as it is specifically specified for this phone and forms part of the government authority connection permit. • When your Blue Phone is being stored or transported, turn the battery on-off switch on the rear of the phone to the 'off' position.
  • Page 4 Blue Phone will not be able to access the line to dial out. To overcome this potential problem, a licensed installer can install a ‘Mode 3’...
  • Page 5 The above devices may at times for some reason generate a hash tone when answering or while recording an incoming message. If the Blue Phone is delivered a hash tone after the prompt to accept an alarm call the Blue Phone will accordingly believe the alarm call has been acknowl- edged and not dial the next carer.
  • Page 6 QUICK START – PROGRAMMING INSTRUCTIONS Programming Dial Up Numbers Note: All programming is done with the handset in the cradle (the hung up position). 1. Enter the master access code [*4 1698] 2. Enter the address code [30] 3. Enter [1] for the first Dial Up number (or enter [2] for the second Dial Up number, [3] for the third and so on) 4.
  • Page 7 To check your outgoing message enter [*4 1698 55 1] Press [CANCEL] when finished. Making and (Aborting) an Alarm Call To make an alarm call press your pendant or the [HELP] Button on the Blue Phone. To abort an alarm call, press the [CANCEL] button within 10 seconds, or once the phone is sounding the call in progress beeps you may lift and replace the handset.
  • Page 8 will hang up on you and you will have to call back. Other Benefits and Features • Big buttons for numbers and characters • Photo fit speed dial buttons • Personal duress applications – silent alarm • Medication/Pill reminder • Handset volume boost •...
  • Page 9 Recording/ & checking your personal ID message Making and aborting an alarm call Receiving and alarm call – carer Instructions Other benefits and features Programming your Blue Phone – General tips Getting to know your Blue Phone 10.1 Introduction 10.2 Messages and announcements 10.3...
  • Page 10 14.2 Pendant range test 14.3 Adding extra pendants 14.4 Pendant low battery warning 14.5 Answering the phone with your pendant 14.6 Door bell/ Granny flat – Local alarm Making an alarm call 15.1 The pendant and Help button 15.2 Cancelling an alarm call 15.3 Receiving an alarm call 15.4...
  • Page 11 20.16.3 To delete a missed call 20.16.4 To delete an entire missed call list Trouble shooting Accessories and warranties Product warranty Product liability Manufactured to export quality Set up Caller ID advanced settings - optional Programming schedules...
  • Page 12 PROGRAMMING YOUR BLUE PHONE - General Tips This manual will guide you through the necessary steps to program your phone. You will only need to program the functions you wish to use. However, please keep this manual in a safe place in case you wish to make a change, or use another feature later on.
  • Page 13 Blue Phone will call the emergency contacts you have stored in it. By following the prompts the carer will be able to speak with you via the Blue Phones speaker phone providing you are not too far away and are able to speak.

  • Page 14: Battery Backup

    10.4 POWER FAIL / POWER REMOVED - IMPORTANT If the ‘In-Use’ LED light flickers red this is an indication of the Blue Phone’s plug pack having become dislodged from the 240 v mains power point or a power outage has occurred.
  • Page 15 • Socket for connecting the phone power and line 10.7 Speed Dial Buttons (with Photo Fit Caps) You can program up to ten speed dial telephone numbers into your Blue Phone using the 4 large buttons below the LCD screen and the 5 large button to the right of the Help button.
  • Page 16 10.9 The Talking Clock If you press the number 5 button twice [55] the Blue Phone will sound the time and day. The button 5 also has a raised dimple in the centre of the button for easy location. 10.10 Sounding of the Key Pad Buttons Blue Phone can sound the keypad number buttons when pressed.
  • Page 17 Installing a suitable passive infrared movement sensor (PIR) – linked to your Blue Phone – in an area you pass through every morning, will automatically satisfy the OK requirement, provided you pass through that area. This function is particularly useful for users who regularly forget to press the ‘OK’...
  • Page 18 PIR. MAINTAINING CORRECT TIME Your Blue Phone has an inbuilt real time clock with day of the week, hour and minute being displayed on the LCD screen or can be sounded by voice annunciation. Pressing the key pad ‘5’ button twice with handset on hook (in its cradle) will cause the Blue Phone to announce the day of the week and time including am or pm period.
  • Page 19 [Min 00-59] 2 digits Example to set the time via key pad:- The following sets the day and time to Tuesday at 9.45pm:- [* SELECT 9] “Beep-Beep” 22145 “Beep-Beep”. The acknowledgment ‘beeps’ identify that the information has been accepted by the Blue Phone.
  • Page 20 To enter walk test mode by the keypad Press [* SELECT 3 ] To end the walk test: Press [CANCEL]. Your Blue Phone will drop out of walk test mode if it has not received a signal within approximately 5 minutes. 14.3 Adding Extra Pendants Refer to the Programming Schedule Ref 10 for the quick method of programming another pendant.
  • Page 21 00 and re teach it into slot 44 or 45. Blue Phone allows for 2 pendants which are able to answer the phone remotely.

  • Page 22: Making An Alarm Call

    15.1 The Pendant and HELP button To make an alarm call simply press your pendant or the Blue Phone’s HELP button. That’s all you have to do. Blue Phone will respond with the announcement, “Your Alarm Call is in Progress”.
  • Page 23 15.5 If Your Carers aren't Available You can program Blue Phone to call both landlines and mobile numbers for your carer network. When a carer’s phone does not answer, your identification message will be recorded on mailboxes and answering machines if the carer has this facility. Similarly, a 'missed call' message will normally be left on the carer’s mobile phone.

  • Page 24: Remote Programming

    Dial the Blue Phone’s number and let it ring for no more than 3 bursts (i.e. “ring-ring…ring”), then hang up. If four or more ring bursts occur, then the Blue Phone will not open its remote access “ring-back” window. The 'ring-back' window commences 10 seconds after the original ring burst (as above) and remains open for 10 seconds.
  • Page 25 It is Backlit so it’s easy to find during the night. The back lighting is supported by the battery backup. If the Blue Phone is running of battery backup and this becomes depleted you can expect there is not enough...
  • Page 26 INTRODUCTION TO THE LCD SCREEN. The LCD screen will display the DAY, DATE and the TIME and illuminate when the handset is lifted or if the ‘Speaker’ button or a ‘Function’ button (located to the left and right of the screen) is pressed. It also has capability to program up to 50 (including photo fit speed dials) names and phone numbers into its Phone Book ‘Contacts List’.
  • Page 27 Hour/Minute/Date progressing by pressing the ‘Down’ button until the word ‘SAVE’ appears then:- Press Select to Save. 20.4 Daylight Savings (DLS) Adjustment The following procedure will set the Blue Phone’s (DLS) clock forward or back one hour. Press Menu ‘USER’ will be displayed. Press Select ‘Clock Setting’...
  • Page 28 [* SELECT 6] =ON [* SELECT 7] = Off) Note: If Blue Phone is switched off at the battery on/off switch or resets its self by way of its internal watch dog facility, the home and away will revert to...
  • Page 29 Selecting the ‘Stop Pill Reminder’ option will disable that option and stop the medication reminder message from sounding each day. Note: If Blue Phone is switched off at the battery on/off switch or resets its self by way of its internal watch dog facility, the Pill reminder will revert back to its off mode.

  • Page 30: Display Options

    NOTE: This is only applicable if an outside strobe alert light is fitted to your home and operated via Blue Phone. This command allows you to turn off the strobe manually whereas it is usually turned off automatically when pressing the Cancel button to cancel a prior alarm call.
  • Page 31 To save your selection of above options Explanations for programming of display options: Day of the week: Enter 1 for Monday through to 7 for Sunday, however this will have been pre-set if Blue Phone has been correctly programmed for date and time.
  • Page 32 Some phone lines will automatically have this service enabled. If your phone line has caller ID enabled you will need to enable caller ID on your Blue Phone. When enabled “From” will be displayed on the LCD screen followed by the calling parties number or name if they are in the Blue Phone’s contact list.

  • Page 33: Troubleshooting

    I have a message programmed to sound at a particular time, and I want to replace this message for another but the Blue Phone won’t allow me to make this change. You will need to disable this message event by setting its hour to 00.
  • Page 34 Is the pendant already programmed into the phone? If a pendant is programmed into more than one slot it will respond according to the lowest slot it is programmed to. The Blue Phone comes with the pendant programmed into its allocated slot [00].
  • Page 35 Phone 03 9588 0833 to place your order. Standard Pendant – Part No: BP-PET-304-GRA The pendant supplied with your blue phone is designed to be worn around the neck and the cord supplied has a weak link designed to break to avoid strangulation.

  • Page 36: Product Warranty

    PRODUCT WARRANTY Your Blue Phone and pendant (‘The products’) are warranted for 12 months from the date of purchase. Subject to the conditions of this warranty, Smart Caller or its Authorised Service Centre will perform necessary service on the products without charge for parts or labor if, in the sole opinion of Smart Caller, the products are found to be faulty within the above warranty period.

  • Page 37: Product Liability

    SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES PRODUCT LIABILITY Blue Phone and its accessory items (the product) is designed to be self installed and maintained by the purchaser (the owner) and the on-going maintenance and testing is solely the owner’s responsibility.
  • Page 38 number are grouped as a single entry with a repeat count (i.e. previous calls from this number are deleted from the list). Otherwise all calls are recorded. - INFO: Selects what information is shown when "FROM" calls are reviewed. NONE - No call number or repeat count is shown. REPEAT# - Show repeat count only.