1. Manuals
  2. Brands
  3. Fred Manuals
  4. Barcode Reader
  5. Fred.Mobility
  6. User manual

Fred .Mobility User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

USER MANUAL
Datalogic Memor™
FRED NUHQ MOBILITY
August 2013

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Fred.Mobility and is the answer not in the manual?

Questions and answers

Summary of Contents for Fred Fred.Mobility

  • Page 1 USER MANUAL Datalogic Memor™ FRED NUHQ MOBILITY August 2013...
  • Page 2 PTY LTD The following logos and products are trademarks of Fred IT Group Fred Dispense, Fred Pak, Fred Connect, Fred POS, Fred NUHQ, Fred NUHQ, Fred Satscan, Fred Help, Fred Backup, Fred Server, Fred Shop, Fred Net, Fred Phone, Fred EFTPOS.

  • Page 3: Table Of Contents

    Contents NUHQ MOBILITY HANDHELD SCANNER Main features .......................... 1 Logging into Fred Mobility ....................1 Scanning items ........................2 Using the Stylus ........................2 Fred Mobility Main Options ....................3 Numeric keypad function keys ..................... 4 ORDERING Working with orders ....................... 5 Creating New Orders ......................
  • Page 4 STEP 2: Check the wireless network connection .............. 23 STEP 3: Restart the NU Mobile Service ................24 STEP 4: Check Fred Mobility Connection ................24 Items Not Scanning ......................25 Item does not have a barcode to scan ..................25 Item is listed in an invoice to be received but now has new Alias/Barcode .......

  • Page 5: Nuhq Mobility Handheld Scanner

    NUHQ Mobility Overview Fred Mobility is a wireless laser terminal that communicates directly with your computer from wherever you are. Any tasks that you perform at the shelf face go directly into your point of sale system — fast and accurately, every time.

  • Page 6: Scanning Items

    (usually 5 mins), the screen locks and returns to the login screen. Logging out of Fred Mobility The easiest way to logout of Fred Mobility is by using the [E ] key on the device or tapping the Point the red laser on the barcode and then [Back] button from any screen you are in until you return to the Fred Mobility main screen.

  • Page 7: Fred Mobility Main Options

    Fred Mobility Main Options Once you log into Fred Mobility using your Store Operations or Fred POS username and password, the Main Options screen appears. FIGURE 1: FRED MOBILITY OPTIONS ON THE MAIN SCREEN OPTION DESCRIPTION PAGE Ordering Allows you to create, edit and receive orders.

  • Page 8: Numeric Keypad Function Keys

    The section below outlines the most important function keys to become familiar with in order to effectively use your new Fred Mobility Device. The keypad is located on the front of the device below the screen. The numeric keypad appears as shown below including a list of functions of main keys.

  • Page 9: Ordering

    In the Search screen, scan the item or enter a code to search for an item you wish to Creating New Orders order. To create new orders: Login to Fred Mobility using your Fred POS username and password. The Fred Mobility main screen appears. Tap [Ordering]. ...
  • Page 10 [Update] (or press the [E ] key on your NTER the item. Fred Mobility device) to update the Quantity on Hand and return to the Quantity to Order screen. Before ordering, you can also update the Quantity on Hand.

  • Page 11: Editing Existing Orders

    Editing Existing Orders The Edit function allows users to modify Orders with an Open status. To edit existing orders: Login to Fred Mobility using your Fred POS username and password. The Fred Mobility main screen appears. Tap [Ordering]. In the Search screen, scan the item or enter a code for an item you wish to order or adjust.

  • Page 12: Receiving An Order

    (as it was not on the original order). Repeat the process for all items to be added to the order. Once complete logout of Fred Mobility and return your device to the charger. To complete your order, log into Fred NUHQ. WORKING WITH ORDERS...
  • Page 13 Select from the list of displayed invoices and press the [E ] key on your Fred NTER Mobility device. If no matching invoice number is found, Fred Mobility displays an Error message. Fred Mobility automatically receives “1” and displays another Search screen. -or- ...
  • Page 14  If the number of scans or the quantity entered in exceeds the quantity on the order, Fred Mobility displays a Warning message. Continue scanning items until all items are received. Once all items have been received Fred Mobility displays an information message.

  • Page 15: General Options

     If the search retrieves more than one The Item Search screen is displayed. match for the search criteria, Fred Mobility Enter or scan the Code of the item you wish displays a list of all matching results. to lookup.

  • Page 16: General Options Configuration

    The Fred Mobility main screen appears. Tap [General]. Select the required prompt options. Tap [Save] for changes to take effect. These options are saved in Fred Mobility as system settings and set for all devices used in the store. GENERAL OPTIONS CONFIGURATION...

  • Page 17: Scan

    SCAN Enter the New Item Price and press the Changing Item Cost ] key on your Fred Mobility device. NTER To update the cost of an Item: Ensure that Item Cost is selected in the [Options] menu. NOTE: If no figure is entered, the Current Item Cost is maintained.

  • Page 18: Creating Alias

    Tap [Next] and repeat the process for all items to be updated. Once complete logout of Fred Mobility and return your device to the charger. Enter the New Item Price and press the ] key on your Fred Mobility device.

  • Page 19: Updating Quantity On Hand

    Enter a new Alias for the item. Tap [Next] and repeat the process for all items to be updated. Once complete logout of Fred Mobility and return your device to the charger. Scan the item or enter a code for an item you wish to scan.

  • Page 20: Updating Committed Quantities

    Current Quantity On Hand will be maintained. Repeat the process for all items to be updated. Once complete logout of Fred Mobility and Enter the New Committed Quantity and return your device to the charger. then press the [E...

  • Page 21: Updating Quantity Available

    Current Quantity On Hand will be maintained. Repeat the process for all items to be updated. To finish, tap [Save]. Once complete logout of Fred Mobility and Tap [Scan]. return your device to the charger. Setting Restock and Reorder Points...

  • Page 22: Printing Labels

    Current Reorder Point will be maintained. Repeat the process for all items to be updated. Once complete logout of Fred Mobility and Enter the New Restock Level and then return your device to the charger press [Next] on your Fred Mobility device.
  • Page 23 Repeat the process for all items you wish to print labels for. Once complete logout of Fred Mobility and return your device to the charger. Enter the Number of Labels you want to...

  • Page 24: Stocktaking

    S E C T I O N 4 STOCKTAKING STOCKTAKE OPTIONS The Stocktaking option on your Fred Mobility device allows you to perform either a:  Rolling Stocktake This option allows you to perform an ad-hoc stocktake. This feature is not recommended if you wish to perform Stocktake Reporting.

  • Page 25: Performing A Batch Stocktake

     If no suitable match is found, Fred Mobility displays an Error message. Performing a Batch Stocktake The Batch Stocktake feature is recommended if you wish to perform Stocktake Reporting. It provides the most detailed analysis and reporting via Fred NUHQ.
  • Page 26 Repeat the process for all items to be updated. Once complete logout of Fred Mobility and return your device to the charger. Quantities are updated when the batch is closed in the Store Operations Manager.

  • Page 27: Troubleshooting Fred Mobility

    S E C T I O N 5 TROUBLESHOOTING FRED MOBILITY This section provides troubleshooting information for Fred Mobility users who are having issues with the handheld device. DEVICE TROUBLESHOOTING STEP 1: Reset Fred Mobility STEP 2: Check the wireless network connection If your Fred Mobility device is “...

  • Page 28: Step 3: Restart The Nu Mobile Service

    To Restart the NU Mobile Service: Go to your server computer. If you have an SBS (Small Business Server) you will need to call Fred Help on 1300 73 1888. A black window appears to indicate services are being restarted.

  • Page 29: Items Not Scanning

    If item is found, open the item barcode and add the new - or -  If the item is not found, create a new item via Create Item Wizard. TIP! Make sure you are searching "All" items not only active items. TROUBLESHOOTING FRED MOBILITY...

  • Page 30: Letters Typing Instead Of Numbers

    Letters typing instead of numbers To fix this issue:  Press either the [Alpha] key, Yellow function key or Blue Modifier to toggle “off” the setting and go back to numbers. Description Alternate between numeric Alpha key and alphanumeric characters. Press before a standard key Yellow to enable the character...

  • Page 31: Updating Fred Mobility

    S E C T I O N 6 UPDATING FRED MOBILITY UPDATING FRED MOBILITY Before troubleshooting Fred Mobility, ensure that Fred Mobility will begin installing the new the current Fred Mobility software version software. matches the current software version of NUHQ.
  • Page 32 Page left intentionally blank...
  • Page 33 PRINTED IN AUSTRALIA. NO PART OF THIS PUBLICATION MAY BE REPRODUCED OR UTILISED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR PTY LTD MECHANICAL, INCLUDING PHOTOCOPYING, RECORDING, OR BY INFORMATION STORAGE AND RETRIEVAL SYSTEM, WITHOUT THE PRIOR WRITTEN PERMISSION OF FRED IT GROUP PTY LTD...

This manual is also suitable for:

Fred.nuhq

Table of Contents

Save PDF