Summary of Contents for MDS Procall Business Microsoft Outlook plug-in
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Page 1: Installation Guide
MDS Procall Business Microsoft Outlook plug-in Installation Guide Revision: Date: October 2006 Author: MDS Gateways... -
Page 2: Table Of Contents
Table of contents Introduction........................2 1.1) TAPI driver ......................2 1.2) Procall Business......................2 Installation........................4 2.1) Stage 1: Installing the TAPI driver................4 2.2) Stage 2: Installing Procall Business................7 2.3) Configuring the MS Outlook plug-in..............10 Other applications......................12... -
Page 3: Introduction
The Telephony Application Programming Interface (TAPI) enables PCs running Microsoft Windows to use telephone services. MDS Gateways delivers a basic TAPI driver with each system free of charge. This basic version makes it possible to make calls and hang up calls using your pc. - Page 4 Hold, unhold, brokerage, consultation, transfer Pickup, redirect conference Call diversion (internal / external calls) Powerdialer Number pad Project pins (for use with journal) Vanity numbers Door opener Charging information Telephone state (connected, busy...) Prearrange calls Call journal Primary Line Two lines (Operate 2 phones from one workplace) Programmable actions Sounds (individual sound for each caller) Fast search (number, name, company)
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Page 5: Installation
Installation The installation consists out of two stages that will be described in the following paragraphs: Installation of the TAPI driver Installation of Procall Business Only during the second stage, a license key needs to be filled in. 2.1) Stage 1: Installing the TAPI driver Please follow the steps listed below to install the TAPI driver on your pc. - Page 6 > Fill in the IP address of the PBX and click next. > If the application is able to contact the PBX, all lines will be loaded from the system. > Please select “single workstation” as shown below. > The server version is not supported and the license key will not be accepted.
- Page 7 > On the next screen, no license key needs to be entered. Click “next” to continue. > On the screen below, the extension should be selected that will be linked to the pc. In the example below, extension 11 (11-Tst 11) is linked to the pc.
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Page 8: Stage 2: Installing Procall Business
The TAPI driver is now successfully installed on your pc. 2.2) Stage 2: Installing Procall Business Now that the TAPI driver is installed, the pc and the selected extension of the PBX are linked to each other. Now it is possible to install procall busines. In this stage the license will be entered. - Page 9 > Please select “single workstation” and click “next” to continue. > In the screen below, “procall business for Outlook” should be selected. The other options are not supported. Click “next” to continue.
- Page 10 > In the screen above, please select “procal standard / business”. Click “next” to continue and enter the license key in the screen below. > Click “next” and finish the installation. Procall business is now successfully installed.
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Page 11: Configuring The Ms Outlook Plug-In
2.3) Configuring the MS Outlook plug-in After the installation of Procall business, Microsoft outlook needs to be started. The plug-in will now be configured with use of the following wizard. It will start automatically. > In the step below, the extension should be specified that will be linked to the pc. In the example below, extension 11 is linked. -
Page 13: Other Applications
Procall Business is now configured and ready for use. Other applications On top of the TAPI driver other applications can also be installed. On the internet a lot of these third party applications are offered.
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