Promise Technology VTrak G1000 Product Manual

Nas gateway g-class series

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VTrak
G-Class Series
Product Manual
Version 1.0
© 2014 PROMISE Technology, Inc. All Rights Reserved.

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Summary of Contents for Promise Technology VTrak G1000

  • Page 1 VTrak G-Class Series Product Manual Version 1.0 © 2014 PROMISE Technology, Inc. All Rights Reserved.
  • Page 2 VTrak G-Class Product Manual Promise Technology Warning This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Warning The electronic components within the server are sensitive to damage from Electro-Static Discharge (ESD).
  • Page 3 Product Manual Also included are four levels of notices: Warning A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them. Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them.
  • Page 4: Table Of Contents

    Web-based Management 30 ontents pam pro ogin to Introduction cceSS etUp izard ardware sinG the etuP izarD G1000 ront oF trak etail menu ront anel nas G etuP ateway G1000 ear oF trak nas G ateway ount oint pecificationS nas n Hardware Installation etwork settinGs For a noDe g1000 10...
  • Page 5: Introduction

    Introduction ntroduCtIon The VTrak G1000 NAS Gateway provides universal access to the VTrak A-Class managed SAN without the need to deploy costly Fibre Channel SAN connections to every client system. This way, Fibre Channel data connections can be used only for clients that require an extremely high performance SAN. But the same data assets can still be used by Ethernet connected NAS clients that have no need for high IO performance.
  • Page 6: H Ardware

    Series enclosures. G1000 ront oF trak The Vtrak G1000 enclosure features screw on each side used to secure the enclosure to an equipment rack. A lockable ventilated bezel cover provides physical security. VTrak G1100 front view SSD disk carriers VGA port USB ports 2 x USB 3.0...
  • Page 7: F Ront P Anel Led S

    Introduction ront anel Feature Description (refer to product manual for more details) Gigabit LAN LEDs Lights when a valid link is established on the corresponding Gigabit LAN port (from left to right, ports 4-1), blinks when there is activity on the port. Message LED Indicates a hardware event.
  • Page 8: Ear Of V Trak G1000

    VTrak G-Class Product Manual Promise Technology G1000 ear oF trak All network and power connections are located on the rear panel of the VTrak G1000. VTrak G1000 back view 10 Gigabit LAN ports Fibre Channel ports PSU Status LEDs 1GbE port (not used)
  • Page 9 Introduction Feature Description (refer to product manual for more details) PSU Status LEDs Lights green when PSU is functioning normally. Lights red when PSU has a problem. Power Supply sockets Connect both power supplies using power cords shipped with the NAS Gateway.
  • Page 10: S Pecifications

    VTrak G-Class Product Manual Promise Technology peCIfICatIons VTrak G1000 Series Hardware Four DIMM slots Memory DDR3 Non-ECC UDIMM, ECC UDIMM, 1333/1600 MHz (2 DPC) Capacity: Up to 32 GB Sizes: 1GB, 2GB, 4GB, 8GB Two 10 Gigabyte Ethernet Ports Four 1 Gigabyte Ethernet Two 8 Gigabyte Fibre Channel 4 x USB 3.0 ports (2 front, 2 rear)
  • Page 11 Introduction Environmental Operating: 5°C ~ 40°C Temperature Range Non-operating: -40°C ~ 70°C Humidity Operating: 10%~95%, Non-condensing Sound Pressure Level 100~20k Hz,30sce Acoustics MODE: OP & IDLE state OP mode: <60 dB @ 25 ºC Condition 1: Sine wave 0.5oct/min, 5 to 500Hz, 0.2G, 30 mins for X.Y.Z axis Vibration Condition 2: Random,3-10-200-500 Hz,0.41 grms,30min for...
  • Page 12 VTrak G-Class Product Manual Promise Technology Platform Availability Two node cluster for high availability and IO load balancing Protocols NFS, SMB/CIFS Configured, managed, and monitored with VTrak A-Class Management SAN management software Warranty and Support Three year complete system limited warranty (Two-year...
  • Page 13: Hardware Installation

    This chapter presents instructions for hardware installation including unpacking the Vtrak G1000 and mounting it in an equipment rack, connecting it to the SAN Metadata network and the Fibre Channel data network, and connecting the power. It also describes how to power on the system and what to look for while it is powering up.
  • Page 14: U Npacking The Vt Rak G1000

    Promise Technology g1000 npaCkIng tHe After opening the Vtrak G1000 box you will have to remove the mounting rails, protective cover and accessory boxes before you can remove the upper shipping foam spacers. The accessory box contains the following items: •...
  • Page 15: Vt Rak

    Hardware Installation g1000 mountIng tHe This section provides instructions for installing the Vtrak G1000 NAS Gateway in to a rack. Cautions • At least two persons are required to safely lift, place, and attach the unit into a rack system. • Do not install the unit into a rack without rails to support the system. • Only a qualified technician who is familiar with the installation procedure should mount and install the unit. • Mount the rails to the rack using the appropriate screws and flange nuts, fully tightened, at each end of the rail. • Do not load the rails unless they are installed with screws as instructed. • The rails available for the PROMISE Vtrak G1000 are designed to safely support that PROMISE Vtrak G1000 when properly installed. Additional loading on the rails is at the customer’s risk.
  • Page 16 VTrak G-Class Product Manual Promise Technology The mounting hardware shipped with each NAS Gateway includes the following items. Right and left sliding rails. Rail latches Latch screws, Rail washers, Rail screws 1. On the right and left sides of the NAS Gateway, secure the Rail Latches to the NAS Gateway housing...
  • Page 17 Hardware Installation Determine what height to place the NAS Gateway in the rack, then place the right and left rack rails at the same height on in the right and left rack position. This is a 1U server, so choose the mounting holes accordingly for your rack system.
  • Page 18 VTrak G-Class Product Manual Promise Technology 3. Mount the NAS Gateway to the rack. Make sure to include the side knots of the left and right sides of the NAS Gateway in the rack rail holders.
  • Page 19: N Etwork Connections For Nas

    Hardware Installation etwork ConneCtIons for The VTrak G1000 NAS Gateway enables NAS connectivity to the VTrak A-Class SAN. It is the physical and logical bridge between the Fibre Channel SAN of the VTrak A-Class managed storage and the NAS clients connected to the Ethernet LAN.
  • Page 20 VTrak G-Class Product Manual Promise Technology I/O P Orts The I/O ports located on the rear panel of the NAS Gateway are: • Two SFP Fibre Channel ports provide the Fibre Channel data link to VTrak A-Class • Two 10 Gigabit Ethernet ports are used for 10G Ethernet NAS Client network •...
  • Page 21: Lan P Ort L Ink A Ggregation Options

    Hardware Installation 1g lan p ggregatIon optIons In the Setup Wizard, you are offered three options to configure Link Aggregation for the Management link from the VTrak A-Class head unit. See example Setup Wizard menu on page 18. • The first option is for 10G LAN NAS Client setup. In this case all four 1G LAN ports are aggregated for maximum throughput for the Management link. This arrangement provides the most bandwidth for the Management link, and is therefore the most reliable arrangement of the Link Aggregation options. •...
  • Page 22 VTrak G-Class Product Manual Promise Technology Link Aggregation options menu...
  • Page 23: Nas C Lient Network Setup

    Hardware Installation 10G nas C lient network setuP 1G Management link cable arrangement for Link Aggregation Option 1 For this option, all 1G LAN ports on both units must be connected to a Gigabit Ethernet switch that completes the Management link to the VTrak A-Class. To connect the 1G ports, follow these steps: 1.
  • Page 24 VTrak G-Class Product Manual Promise Technology 1G Management link cable arrangement for Link Aggregation Option 2 For this option, only one 1G LAN port (Port 1) on all units must be connected to the Gigabit Ethernet switch for the Management link to the VTrak A-Class. The remaining 1G LAN ports are used for the NAS Client link.
  • Page 25: Wo Switch Solution For 1G Nas C Lient

    Hardware Installation 1G nas C switCh solution For lient etwork For NAS Client networks working on a 1G LAN, it is recommended to use two switches to physically separate the Management link form the NAS Client link. If two switches are available for separating the NAS Client network and Management link, follow the instructions below to setup cabling.
  • Page 26 VTrak G-Class Product Manual Promise Technology 1G Management link: two-switch solution Two 1G Ethernet switches are used, one switch for the Management link, another switch for the NAS Client link. Use Category 6 or better Ethernet cabling for all 1G Ethernet connection. To establish the Management link: •...
  • Page 27: O Ne - Switch Solution For

    Hardware Installation 1G nas C switCh solution For lient etwork If a single Ethernet switch is used for the 1G NAS Client link and the Management link, it is important to first create two VLANs to segment broadcast domains so there is a separate VLAN for the Management link and another VLAN for the NAS Client network. Follow the instructions in user documentation for the 1G Ethernet switch to create these VLANs, then proceed to connect the cables.
  • Page 28 VTrak G-Class Product Manual Promise Technology 1G NAS Client network: one-switch solution Follow the directions below to establish the NAS Client link according to the Link Aggregation option you intend to use. Use Category 6 or better Ethernet cables. •...
  • Page 29: C Onnect To

    2. Connect Fibre Channel cables between the Fibre Channel switch and all Fibre Channel ports on each controller of the partner VTrak A-Class unit. Note that each controller has four Fibre Channel ports. VTrak G1000 Fibre Channel ports on back panel Fibre Channel data network from VTrak A-Class...
  • Page 30 VTrak G-Class Product Manual Promise Technology IreCtly COnneCt tO lass system For each NAS Gateway device attached directly to the VTrak A-Class partner system: 1. Attach Fibre Channel cables to both Fibre Channel data ports on the rear panel of one NAS Gateway, and connect the other end of one cable to the a Fibre Channel port on one controller of the partner VTrak A-Class unit.
  • Page 31: C Onnecting The Power

    Hardware Installation onneCtIng tHe power Insert the female end of one of the supplied power cables in to a power cable receptacle on each of the power supply units, and plug the other end in to a suitable power outlet. Power Supply Units on rear panel left end Power Supply Status LEDs Power cable receptacles...
  • Page 32: P Ower On System

    Power button/LED To power on the VTrak G1000 simply press the power button on front of each device. Power on all units and check the power LED and other LEDs to monitor the boot up process. The power LED will light green when the...
  • Page 33: A Ttach Or Remove Front Bezel

    Hardware Installation ttaCh or remoVe Front bezel Each VTrak G1000 is shipped with a protective bezel that attaches to the front of the device. Keep this bezel in place when it is not necessary to view the LEDs on the front.
  • Page 34: Web-Based Management

    VTrak G-Class Product Manual Promise Technology based anagement All management of the NAS Gateway is done via the VTrak A-Class head unit using the same web-based user interface used for the VTrak A-Class. Note that the VTrak A-Class firmware must be Version 2.0 or later to manage the NAS Gateway. Follow the instructions in the Product Manual for the VTrak A-Class to upgrade firmware to the latest version, available for download from PROMISE.
  • Page 35: L Ogin To W Eb Pam Pro

    Management of the NAS Gateway is done through the VTrak A-Class system. After the two VTrak G1000 units have booted up, they will be quickly discovered by the VTrak A-Class head unit. You now need to login as the administrator of the VTrak A-Class system using WebPAM PROe.
  • Page 36 VTrak G-Class Product Manual Promise Technology 4. Notice that there is a new menu tab in the GUI for the NAS Gateway. Click on this to get to the first Setup Wizard menu for setting up the NAS Gateway and assigning drives for the NAS.
  • Page 37: Ccesss Etup Izard

    Web-based Management CCess etup Izard The first page you see when accessing the NAS Gateway menu for initial configuration is the Setup Wizard. Use the Setup Wizard for initial setup, or click Cancel to go to the main configuration menu for the NAS Gateway. The Setup Wizard is used to configure any or all of the following: •...
  • Page 38 VTrak G-Class Product Manual Promise Technology 2. Enter the following information. • Alias, enter a name for the NAS Gateway. • Virtual IP Address for the NAS Gateway. The Virtual IP is the public IP address by which clients access the NAS Gateway. This Virtual IP address is shared by all G1000 units when setting up two units.
  • Page 39 Web-based Management 4. Configure the Link Aggregation settings. Click on Change NAS Gateway network settings, and new menu appears. 5. Click on Change Link Aggregation in the new menu. A new menu appears.
  • Page 40 VTrak G-Class Product Manual Promise Technology 6. Four Link Aggregation arrangement options are presented. See “1G LAN Port Link Aggregation options” on page 17 for details. Choose the option that suits the cabling arrangement and performance requirements of your network and click Done to go continue.
  • Page 41 Web-based Management 7. Now change the IP settings for the NAS Client Link. IP settings must be correct or the NAS will not function. If unworkable IP settings are entered, an error message appears instructing you to change the settings to create a functional NAS. Most importantly: •...
  • Page 42 VTrak G-Class Product Manual Promise Technology To change the IP settings, click on the Gear icon and choose Change IP Address. 8. Review the settings in the new menu, click Next to continue to review the remaining settings. 9. Continue to review the settings in the next menu, click Submit to finish.
  • Page 43: D Etail Menu

    Web-based Management etail menu Click on the Detail tab for the either a NAS Gateway (cluster) or individual NAS node in a cluster to view information about the status and basic configuration settings for the cluster or node. Administrator operations in the Detail menu include the following: •...
  • Page 44 VTrak G-Class Product Manual Promise Technology nas G ateway etaIl Click on a listed NAS Gateway to view cluster information. Information for a cluster includes: • ID: The NAS Gateway number assigned to the cluster. Numbering is automatically assigned starting with number 1.
  • Page 45 Web-based Management etaIl Click on a listed node in a NAS cluster to view basic information. Information for a node includes: • ID: Number assigned to the node. Numbering is automatically assigned starting with number 1. • Status: Basic operational health status of the node represented by a green (OK), yellow (Problem) or red (Offline) check mark icon.
  • Page 46: S Etup Nas G Ateway

    VTrak G-Class Product Manual Promise Technology elete a Cluster To remove a NAS Cluster, select the cluster you intend to delete in the left panel, click on the Gear icon and select the Delete NAS Gateway option. Deleting a NAS Gateway Cluster requires confirmation. A new menu appears. If you want to delete the NAS Confirm ”...
  • Page 47 Cluster The initial release of the VTrak G1000 supports a maximum of two nodes in a cluster. Later releases will increase the number of nodes allowed in a cluster to four. To add another node to an existing cluster, follow these steps: 1.
  • Page 48 VTrak G-Class Product Manual Promise Technology nas G emOVe a nODe FrOm the ateway Cluster A node can be removed from a NAS Gateway cluster with 2 or more nodes. If there is only a single node, then it is necessary to delete the NAS Gateway cluster entirely.
  • Page 49: Nas G Ateway M Ount P Oint

    Web-based Management estOre FaCtOry DeFault settInGs tO a nODe When a node is restored to factory default settings, it is removed from the NAS Gateway cluster. To reset a node to its factory default settings, select the node to reset, click on the gear icon and choose the Restore Factory Default option.
  • Page 50 VTrak G-Class Product Manual Promise Technology nas G reate a mOunt POInt FOr ateway In the Setup Wizard procedure, the NAS Gateway is mounted to a file system automatically and then managed by the VTrak A-Class. If the Fibre Channel connection is online, that file system is available for use to connected NAS clients.
  • Page 51 Web-based Management hanGe the mOunt POInt FOlDer name If you want to change the name of the mount point folder, select the NAS Gateway in the left panel, click the Mount Point menu tab, click the gear icon and choose the Settings option. Type in the new folder name and click Save.
  • Page 52 VTrak G-Class Product Manual Promise Technology CIFs s hare settInGs CIFS and NFS settings are configured in the Setup Wizard process, but if you want to change permission settings or enable/disable CIFS sharing. 1. Select the NAS Gateway in the left panel, click the Mount Point menu tab, click the gear icon and choose the CIFS Share option.
  • Page 53: Nas N Ode

    Web-based Management nas n The NAS node tabbed menus are mostly read-only for displaying status and other information about individual nodes in a NAS Gateway cluster. The menu tabs include Detail, Device, Network Management and Mount Point. Network Management is used to change Link Aggregation and IP settings configuration, and Mount Point has a feature to attempt a “Fix”...
  • Page 54 VTrak G-Class Product Manual Promise Technology eVICe The Device menu for an individual node displays status information related to system hardware: • Fiber Channel Port Information • Temperature Sensor Information • Voltage Sensor Information • Fan Sensor Information • Power Supply Unit Information...
  • Page 55: N Etwork Settings For A Node

    Web-based Management etwork settinGs For a noDe Use the Network Settings menu tab to view the current Link Aggregation arrangement, or to change Link Aggregation or Virtual IP settings. Before changing Link Aggregation settings, please read “1G LAN Port Link Aggregation options” on page 17 to see what changes are needed to the Ethernet cabling setup.
  • Page 56: Pen D Irectory A Uthentication For Nas C

    VTrak G-Class Product Manual Promise Technology nas C ireCtory uthentiCation For lients Open Directory NAS clients must be authenticated one time before it can mount the file system. The procedure is the same for all OD clients, Mac, Windows or Linux.
  • Page 57: Pgrading Firmware In The Nas G Ateway

    Web-based Management nas g pgradIng fIrmware In tHe ateway Firmware upgrades for VTrak nodes are done using the Firmware Upgrade menu tab of the SAN menu group. To get the latest controller firmware, download it from the PROMISE Support Download Center To upgrade a VTrak node: 1.
  • Page 58 © 2014 PROMISE Technology, Inc. All Rights Reserved.

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