O'Brien Kneeboard Owner's Manual

O'BRIEN CUSTOMER RETURN/WARRANTY POLICY
1. All customer returns (warranty and non-warranty) require an approved return authorization issued by customer service or the shipment will be refused and sent back to the consumer at the
consumer's expense.
2. O'Brien Warranty: All O'Brien Product is warranted to the original retail purchaser to be free of defects in material and workmanship except as provided in 2A and 2B below. These
warranties are not transferable and are effective from the original date of retail purchase as evidenced by retail proof of purchase, unless otherwise specified below.
O'Brien dealers and/or sales reps do not have authority to make any warranties in addition to or inconsistent with the then-current established/published O'Brien warranties.
All claims/returns for warranty must:
1. Be handled directly through the O'Brien customer service via RA issuance.
2. Be returned postage paid.
3. Be accompanied by proof of purchase. If proof of purchase is missing warranty period will be limited to product season (Aug. 1 to July 31) manufactured.
A. What is covered:
1. Skis, Kneeboards, Wakeboards, Inflatables and Accessories:
For a period of 12 months following date of original retail purchase as evidenced by proof of purchase, or product season manufactured ( Aug.1 to July 31) if retail proof of purchase is not
available, O'Brien will at its option repair or replace defective parts and components, including labor and cost of shipment back to the customer. Any O'Brien product purchased prior to the
current season (two to three seasons before current season) and has proof of purchase available may be replaced at the consumer's discretion by purchasing a replacement product at 40% off
retail plus shipping costs. Any O'Brien product manufactured prior to past three seasons (3 years and older) will not be replaced or repaired by O'Brien warranty.
2. Trick and jump skis, wakeboards used for sliding on any object, fins and decals are excluded from this extended service.
B. What is not covered:
1. Cost of shipment to O'Brien.
2. Normal wear and tear, including scratches and fading.
3. Damages caused by alterations, modifications, or changes not approved in writing by O'Brien, due to unauthorized service and/or repair, or due to improper use, neglect, or failure to per-
form normal maintenance.
4. Damage caused by extended exposure to the sun, striking solid objects or beaches (including damaged screw mounts, fins or bindings) standing on fin areas while on hard surface, tow rope
striking product, over-inflation and tears or punctures of tubes or inflatable products, and failure to follow instructions provided with product.
5. Sales outside the United States. If O'Brien product is purchased by a foreign consumer from a domestic dealer then the domestic dealer is completely responsible for all warranty
processing including all shipping cost.
6. Products used in commercial, rental, or instructional programs.
7. Consequential damages, incidental damages, or expenses, including damages to property.
C. Implied Warranties.
Any implied warranties, including implied warranties of merchantability and fitness for a particular purpose, shall be limited to the duration and terms or the limited warranties expressed above.
3. Only customer service department is authorized to issue return authorizations RA's. Please call toll free 1- 800-6OBRIEN for customer service department. Warranty Dept. cannot issue RA's.
4. Customer return shipments must (1) have a pre-approved RA number on file in distribution center prior to receipt of shipment (2) have one carton containing a pack slip, and (3) must have the
RA number clearly identified on the outside of the carton containing the pack slip or the complete shipment will be refused at the receiving door and returned to the consumer at consumer
expense.
5. Warranty returns are claims for warranty, however there is no guarantee that warranty coverage will apply. Product must be received and examined by warranty department before any
warranty is granted. This disclaimer is found on warranty cards, the RA and/or is communicated to customer via phone/fax/email by customer service.
6. Warranty department determines if product is under warranty if not per the above parameters. Any deviations from this policy can only be made by an officer of the company.
7. If product is determined to not be under warranty, warranty department will call consumer to determine consumer's desired disposition of the product.
(a) Return as is at consumer's expense
(b) Do not return – scrap/destroy (No credit is issued to Consumer)
(c) Repair and return at consumer's expense
NOTE: Repair charges will be billed at $40.00 per hour for labor (minimum labor charge of 1/2 hr or $20.00) and standard wholesale for parts.
8. If product is determined to be under warranty, appropriate disposition options are as follows:
(a) Repair and return to consumer. (Transportation cost back to the consumer at O'Brien's expense.)
(b) Replace and either scrap or blem the product returned. (Replacement product at no charge to consumer. Transportation cost back to consumer at O'Brien's expense.)
Tear off completed section below and mail to O'Brien. Keep top half.
Name________________________ Address _______________________________
City_________________________ State _________ Zip __________
Model Name__________________ Ski Length _______ Binding Length _________
Store Name __________________ Address _______________________________
City _________________________ State _________ Zip __________
Ski pro shop Boat dealer
(Mark more than one answer on each question if applicable)
Which magazine do you read?
Boating Life WindSurfing
Powerboat Boating Boating World
Outside Watercraft Illus.
Transworld Snowboarding
Which feature(s) did you base your decision on?
Construction Performance
Other (explain) ____________________________________________________
Have you attended a boat show in the past 2 years?
You are: Male Female
Your age: Under 18 18-25
Education: High School Some College
Sporting goods store Mass merchant
WaterSki Fishing Water Skier
WakeBoarding Ski (snow) Powder
Trailer Boats Sports Illus.
Watercraft World Playboy Runner
Snowboarder Bicycling Motorcycle
Graphics & Styling
O'Brien reputation Price
Yes No
26-35 36-50 Over 50
College Graduate Work
PART# 9059500
THIS MANUAL CONTAINS IMPORTANT PRODUCT AND
KNEEBOARD OWNERS MANUAL
Congratulations! You have just purchased one of the finest watersports prod-
ucts on the market. O'Brien uses only quality materials to help insure a long-
lasting, quality product.
Before using your new product, please take a minute to read the following
warning and safety information and tear off the completed warranty card
on the back of this manual, and mail it within 10 days of purchase. These
instructions will help you obtain the most enjoyment possible from you O'Brien
product.
Use of this product and participation in the sport involves inherent risk of
injury or death. Kneeboard in control and do not kneeboard at speeds that
exceed your ability. To reduce your risk of injury or death:
• Kneeboard strap should NOT be used by small children or inexperienced riders.
• Riders who fall off can be caught in the strap, trapped under an overturned board
Catalog
and drowned.
• Familiarize yourself with all applicable laws, the risks inherent in the sport, and the
proper use of equipment.
• Know the waterways where you will be riding. Do not ride in shallow water, near
shore, docks, pilings, swimmers, or other watercraft.
• Always have a person other than the boat driver as an observer and agree on hand
signals before starting.
• Always wear a U.S. Coast Guard type III (PFD) vest.
• Read your owner's manual and inspect your equipment prior to use.
Demo Ride
• Ride within your limits. Always ride in control and at speeds appropriate for your
ability.
• Always turn ignition off when anyone is near watercraft power drive unit.
• Avoid CO poisoning! Never drag within 20 feet behind a moving watercraft.
• Do not operate watercraft, ride under the influence of alcohol or drugs.
• Kneeboard in control and do not use at speeds that exceed the skills of the rider.
Too slow is better than too fast. Beginners should be towed at boat speeds that
allow for good control and stability.
• Attempting land or dock starts can increase the risk of injury or death.
USE ONLY ON WATER.
READ FIRST!
SAFETY INFORMATION
WARNING
!