WaveRider EUM3005 Installation Manual

Indoor modem
Table of Contents

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EUM3005
Installation Guide
APCD-LM047-2.1

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Table of Contents
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Summary of Contents for WaveRider EUM3005

  • Page 1 EUM3005 Installation Guide APCD-LM047-2.1...
  • Page 2 Copyright © 2006 by WaveRider Communications Inc. You may copy and/or print as many copies of this manual as you wish, as long as the software license agreement and this copyright statement are included. Release 2.1, Feb 2006 The following are trademarks or registered trademarks of their respective companies or organi-...
  • Page 3: Software License Agreement

    Software License Agreement This is a legal agreement between you (either an individual or an entity) and WaveRider Communica- tions Inc. for the use of WaveRider computer software, hereinafter the “LICENSED SOFTWARE”. By using the LICENSED SOFTWARE installed in this product, you acknowledge that you have read this license agreement, understand it, and agree to be bound by its terms.
  • Page 4: Regulatory Notices

    WaveRider has been advised of the possibility of such damages, or for any claim by any other party.
  • Page 5: Table Of Contents

    3.3.1 Locating the EUM3005 Antenna ........
  • Page 6: Figures

    Figure 7 Typical Installations of EUM3005 ....... . 21 Figure 8 T568A Wiring .
  • Page 7 Tables Table 1 Ethernet Status LEDs ......... . 8 Table 2 Power ON LED Status .
  • Page 8: Preface

    EUM3005 and is to be used in Canada. The EUM3005 (Cdn) is labelled clearly as such. An EUM3005 (Cdn) can be used in the US, since it has lower power than the FCC requirements. However, an EUM3005 cannot be used in Canada due to its higher output power.
  • Page 9 Federal Communications Commission The EUM3005 has been designed and manufactured to comply with FCC Part 15. Operators must be familiar with the requirements of the FCC Part 15 Regulations prior to operating any link using this equipment. For installations outside the United States, contact local authorities for applicable regulations.
  • Page 10 3. Heed all warnings on the EUM3005 and in these instructions. 4. Follow all instructions. 5. Do not use EUM3005 and power supply near water. 6. Unplug EUM3005 and power supply from the wall outlet before cleaning. Clean only with a damp cloth. 7. Use only attachments recommended by WaveRider.
  • Page 11 13. Provide strain relief for cables near their connections. This is typically done by leaving a loop in the cable near the connection. 14. Do not locate the EUM3005 in the vicinity of power lines or other electric light or power circuits, or where it can fall onto such power lines or circuits.
  • Page 12 22. Install the EUM3005 in compliance with local and national electrical codes. The following are the national codes. The installer is responsible for knowing the appropriate local codes.
  • Page 13: Revision History

    Update for SW 11.0 - Security features Customer Support An extensive knowledge base is available at support.waverider.com. WaveRider offers a complete training program. Please contact your sales representative for training information. WaveRider also offers priority telephone and email support. Please contact your sales representative for details.
  • Page 14: Introduction

    Connection between the end-user’s computer and the subscriber station is through an Ethernet port. The EUM3005 is the latest indoor modem for the LMS4000 system and offers significant improvements over the EUM3004: higher output power, extended temperature range, DHCP Client, Automatic CCU Discovery, Automatic Remote Configuration, Secure Authentication and User Data Encryption support, easy-to-use Setup menu, and enhanced VoIP support.
  • Page 15: Eum3005 Features

    These manuals, as well as manuals for hardware elements, including EUMs and CCUs, can be found on WaveRider’s Web site (http://www.waverider.com). Other documents on the WaveRider web site are useful to assist in installing and operating the EUM3005. WaveRider recommends that you be familiar with the following sections before proceeding with the instructions in this guide: •...
  • Page 16: Figure 1 Eum3005 Indoor Modem With Indoor Active Diversity Antenna

    In the other direction, the EUM3005 forwards data received from the end-user's computer over the radio link to the CCU3000. The EUM3005 has new features that provide improved RF performance as well as ease of installation and extended temperature range. The RF performance is enhanced due to the improved transmit power.
  • Page 17: Eum3005 - End-User Modem Or Customer Premises Equipment

    “setup” to call up the setup menu that allows any user to check the RF link quality to help align the EUM3005 and troubleshoot the link. This avoids needing to know the IP address and password of the modem.
  • Page 18: Figure 2 Eum3005 Components

    1: Introduction AC/DC Power Supply Crossover Ethernet Cable EUM3005 Modem Figure 2 EUM3005 Components Antenna with RF Cable Mounting Hardware Mounting Bracket Figure 3 Indoor Antenna Components APCD-LM047-2.1...
  • Page 19: Eum3005 Active Diversity Indoor Antenna

    DC voltage from the EUM3005. It produces two patterns, one perpendicular to the face of the antenna, which has a gain of about 6 dBi (not including cable loss), and the other, a dual-beam pattern off both sides, offering about 3 dBi gain for each beam.
  • Page 20: Eum3005 Modem - External Indicators And Connectors

    The EUM3005 also has 6 LEDs, three on the back plate and 3 on the front. Two of the back plate LEDs, Ethernet Link and Signal Level, are repeated on the front, making it easier for the user to see the status of the modem and its RF signal.
  • Page 21: Figure 6 Eum3005 Modem - External Indicators And Connectors

    Signal Level Power On Power Connector Antenna Connector Figure 6 EUM3005 Modem - External Indicators and Connectors Table 1 Ethernet Status LEDs LED State Ethernet Status Ethernet Link If the Link LED is ON, the Ethernet physical connection is configured and working properly.
  • Page 22: Ethernet Port

    EUM3005 is not a Power-over-Ethernet device. 1.3.4 Power Supply Power is provided to EUM3005 through its AC/DC Power supply, which supplies 4.2 VDC through a standard barrel (5.5 x 2.5 x 9.5 mm) connector to the modem. CAUTION: Using any other power supply than that provided by WaveRider, especially any other DC voltage will result in damage to the modem.
  • Page 23 1: Introduction APCD-LM047-2.1...
  • Page 24: Setup Menu

    Setup Menu The EUM3005 is equipped with a simple setup menu through which you can align the antenna, monitor the RF link quality and view the key parameters of the modem. Accessing the Setup Menu The setup menu is accessed by connecting a Telnet session to the ‘local link’ IP address of the EUM3005, 169.254.10.250, with password = ‘setup’.
  • Page 25: Setup Menu

    2: Setup Menu Setup Menu The Setup Menu structure consists of a menu with four selections. Setup Menu WaveRider Communications, Inc. EUM3005 Password: ***** WaveRider Communications Inc. Setup Menu Modem Serial Number : C00017 Station Identifier (EUM ID): 40:00:17 Software Version : 10.0...
  • Page 26 2: Setup Menu • searching for a CCU - A complete sweep of all frequencies takes about 30 seconds. The display shows which frequencies may be CCUs. A search is started when any of the following occurs: • the modem boots up, either due to a hard (power) reset or software reset, •...
  • Page 27: Troubleshooting Information Display

    EUM3005. The goal should be a signal strength of 5 or higher and a signal quality of 4 or 5. Regardless of the levels, the EUM3005 should be aligned so that the indicators are the highest possible for the given site.
  • Page 28 The troubleshooting information display is shown below. Troubleshooting information Display WaveRider Communications Inc. Diagnostic Information ----------------- MAC Summary --------------------------------- Transmitted Payloads 1Ok : 1105 99.8%...
  • Page 29 2: Setup Menu The MAC Summary shows the breakdown for transmitted and received packets and payloads. All values are expressed as a count and percentage of total packets or payloads. A payload is a packet with real data. • Transmitted Payloads: shows how many payloads were successfully transmitted the 1st time or needed to be sent a 2nd, 3rd or 4th time to get through, as well as how many packets failed to get through at all.
  • Page 30: Installation

    3.2.2, Verifying the EUM3005 Components The end-user’s PC requires an Ethernet Network section 3.2.3, End-Users PC Interface to accept the data from the EUM3005. When everything is ready for the installation stage, then the installer performs the following steps: APCD-LM047-2.1...
  • Page 31: Pre-Installation Steps

    EUM and CCU (or RADIUS server). 3. IP Addresses: Configure a DHCP server to accept the new EUM3005’s request for an IP address, if the modem has DHCP enabled (factory default). If not using DHCP, then the EUM must be manually configured with the following settings: •...
  • Page 32: Verifying The Eum3005 Components

    If for some reason this is not acceptable, then the EUM3005 must be configured with its radio frequency. The easiest installation uses the EUM3005 factory defaults, so that the modem will gets all its IP address information from DHCP and its RF Frequency from the Automatic CCU Discovery feature.
  • Page 33: Locating The Eum3005 Antenna

    You can use just the EUM3005 and its antenna to find a good signal, before connecting to the end-user’s PC. Attach the antenna to the EUM3005, attach the DC cord from the power supply to the EUM3005, then connect the power supply to an AC socket.
  • Page 34: Mounting And Orienting The Eum3005 Antenna

    1. Connect the end-user’s PC by attaching a crossover Ethernet cable between the Ethernet port on the end-user’s computer and the Ethernet port on the modem. 2. Plug the power supply into the EUM3005 first, then into the AC socket. Wait 10 seconds for the EUM3005 to come up.
  • Page 35: Testing The Data Link

    1. Ping the EUM: Configure the end-user’s PC to have the local link IP address and ping the EUM3005 at IP address “169.254.10.250” (see Ping the EUM on page 23 for more details if needed).
  • Page 36 3: Installation Ping the EUM Note that the EUM3005 may be on a different sub-net than the end-user’s PC, so pinging the IP address assigned to the EUM3005 will go through the CCU. Therefore, we ping the EUM3005 using the local link IP address as the 1st test.
  • Page 37 3: Installation Verify DHCP This step is for networks that use DHCP to provide IP addresses to the end-user’s computer. Assuming the Setup command shows that the modem has registered with a CCU and is receiving a signal, then reconfigure the end-user PC to use the correct IP address. This is usually done using DHCP to automatically obtain the IP address.
  • Page 38 3: Installation Reply from 172.16.4.1: bytes=1472 time=40ms TTL=64 Reply from 172.16.4.1: bytes=1472 time=60ms TTL=64 Reply from 172.16.4.1: bytes=1472 time=80ms TTL=64 Reply from 172.16.4.1: bytes=1472 time=40ms TTL=64 Reply from 172.16.4.1: bytes=1472 time=110ms TTL=64 Ping statistics for 172.16.4.1: Packets: Sent = 8, Received = 8, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 40ms, Maximum = 110ms, Average =...
  • Page 39: Post-Installation

    3: Installation Post-Installation Once a good link between the CCU and the EUM3005 has been established, the configuration can be completed automatically using the Automatic Remote Configuration feature with a RADIUS Server and database in which the EUM3005 information has been entered.
  • Page 40: Appendix A Factory Configuration

    Appendix A Factory Configuration This appendix identifies the factory configuration settings for the EUM3005 Parameter Default Configuration Modem IP Address From DHCP Modem IP Netmask From DHCP Gateway IP Address From DHCP Local Link IP Address 169.254.10.250 (Available on Ethernet Port only) Local Link IP Netmask 255.255.0.0...
  • Page 41 +26 dBm (High) - To be consistent with previous modems, +26 is used in the CLI to indicate maximum output power. The EUM3005 actually outputs about 27.3 dBm Peak power = 24.4.dBm averager power. (NOTE: For configuring the modem, the...
  • Page 42: Appendix B Ethernet Cables And Connectors

    3 foot crossover cable with the EUM3005 is not long enough. In this case, you will require a back-to-back pair of RJ45 sockets. The Ethernet cable used for the EUM3005 must have at least the RX and TX pairs wired as shown in Table 8 with NO power on the other wires.
  • Page 43: Table 8 Ethernet Interface Specifications

    Appendix B: Ethernet Cables and Connectors Table 8 Ethernet Interface Specifications EUM Physical Interface RJ45 (Ethernet) socket Wiring standard TIA - T568A - Pair/Wire - Color Pin 1 - 3/a - Green/White TX Data + (Output from EUM) Pin 2 - 3/b - Solid Green TX Data - (Output from EUM) Pin 3 - 2/a...
  • Page 44: Figure 8 T568A Wiring

    Appendix B: Ethernet Cables and Connectors T 5 6 8 A W irin g S c h e m e P a ir 2 P a ir 3 P a ir 1 P a ir 4 Figure 8 T568A Wiring T 5 6 8 B W irin g S c h e m e P a ir 3 P a ir 2...

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