Warranty - Behringer TRUTH B2031 User Manual

5. WARRANTY

§ 1 WARRANTY CARD
To be protected by this warranty, the buyer must complete and
return the enclosed warranty card (signed/stamped by retail dealer)
within 14 days of the date of purchase to BEHRINGER
INTERNATIONAL (address see § 3). Failure to return the card in
due time (date as per postmark) will void any extended warranty
claims.
§ 2 WARRANTY
1. BEHRINGER INTERNATIONAL warrants the mechanical and
electronic components of this product to be free of defects in material
and workmanship for a period of one (1) year from the original date
of purchase, in accordance with the warranty regulations described
below. If any defects occur within the specified warranty period that
are not caused by normal wear or inappropriate use, BEHRINGER
INTERNATIONAL shall, at its sole discretion, either repair or replace
the product.
2. If the warranty claim proves to be justified, the product will be
returned freight prepaid by BEHRINGER INTERNATIONAL within
Germany. Outside of Germany, the product will be returned at the
buyer's expense.
3. Warranty claims other than those indicated above are expressly
excluded.
§ 3 RETURN AUTHORIZATION NUMBER
1. To obtain warranty service, the buyer must call BEHRINGER
INTERNATIONAL during normal business hours BEFORE returning
the product (Tel.: +49 (0) 21 54 / 92 06 66). All inquiries must be
accompanied by a description of the problem. BEHRINGER
INTERNATIONAL will then issue a return authorization number.
2. The product must be returned in its original shipping carton,
together with the return authorization number, to the following
address:
BEHRINGER INTERNATIONAL GmbH
Service Department
Hanns-Martin-Schleyer-Str. 36-38
47877 Willich-Münchheide
Germany
3. Shipments without freight prepaid will not be accepted.
§ 4 WARRANTY REGULATIONS
1. Warranty services will be furnished only if the product is
accompanied by an original retail dealer's invoice. Any product
deemed eligible for repair or replacement by BEHRINGER
INTERNATIONAL under the terms of this warranty will be repaired
or replaced within 30 days of receipt of the product at BEHRINGER
INTERNATIONAL.
2. If the product needs to be modified or adapted in order to comply
with applicable technical or safety standards on a national or local
level, in any country which is not the country for which the product
was originally developed and manufactured, this modification/
adaptation shall not be considered a defect in materials or
The information contained in this manual is subject to change without notice. No part of this manual may be reproduced or
transmitted in any form or by any means, electronic or mechanical, including photocopying and recording of any kind, for any
purpose, without the express written permission of BEHRINGER Spezielle Studiotechnik GmbH.
ALL RIGHTS RESERVED © 2000 BEHRINGER Spezielle Studiotechnik GmbH.
BEHRINGER Spezielle Studiotechnik GmbH, Hanns-Martin-Schleyer-Str. 36 - 38, 47877 Willich-Münchheide II, Germany
BEHRINGER and ULTRA-CURVE are registered trademarks.
Tel. +49 (0) 21 54 / 92 06 - 0, Fax +49 (0) 21 54 / 92 06 - 30
5. WARRANTY
workmanship. The warranty does not cover any such
modification/adaptation, irrespective of whether it was carried
out properly or not. Under the terms of this warranty, BEHRINGER
INTERNATIONAL shall not be held responsible for any cost
resulting from such a modification/adaptation.
3. Free inspections, maintenance/repair work and replacement
of parts are expressly excluded from this warranty, in particular
if caused by inappropriate use. Likewise, the warranty does not
cover defects of expendable parts caused by normal wear of
the product. Expendable parts are typically faders,
potentiometers, switches and similar components.
4. Damages/defects caused by the following conditions are not
covered by this warranty:
s misuse, neglect or failure to operate the unit in compliance
with the instructions given in the user or service manuals.
s connection or operation of the unit in any way that does not
comply with the technical or safety regulations applicable in
the country where the product is used.
s damages/defects that are caused by force majeure or by any
other condition beyond the control of BEHRINGER
INTERNATIONAL.
5. Any repair carried out by unauthorized personnel will void the
warranty.
6. Products which do not meet the terms of this warranty will be
repaired exclusively at the buyer's expense. BEHRINGER
INTERNATIONAL will inform the buyer of any such circumstance. If
the buyer fails to submit a written repair order within 4 weeks after
notification, BEHRINGER INTERNATIONAL will return the unit
C.O.D. with a separate invoice for freight and packing. Such cost
will also be invoiced separately when the buyer has sent in a written
repair order.
§ 5 WARRANTY TRANSFERABILITY
This warranty is extended exclusively to the original buyer (customer
of retail dealer) and is not transferable to anyone who may
subsequently purchase this product. No other person (retail dealer,
etc.) shall be entitled to give any warranty promise on behalf of
BEHRINGER INTERNATIONAL.
§ 6 CLAIM FOR DAMAGES
Failure of BEHRINGER INTERNATIONAL to provide proper warranty
service shall not entitle the buyer to claim (consequential) damages.
In no event shall the liability of BEHRINGER INTERNATIONAL
exceed the invoiced value of the product.
§ 7 OTHER WARRANTY RIGHTS
This warranty does not exclude or limit the buyer's statutory rights
provided by national law, in particular, any such rights against the
seller that arise from a legally effective purchase contract.
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