Types of Conference Calls ........................28 1 About This Document This document describes the features and functionalities available in the SME VoIP DECT Handset. We describe how to operate the handset without going into details of its mechanical features. Complete description of mechanical features is addressed in a separate document. Audience This guide is intended for everyday users as well as system administrators.
2 Making Handset Ready In this chapter we briefly describe how to prepare the handset for use, install, insert and charge new batteries. Package - Contents/Damage Inspection Before Package Is Opened: Examine the shipping package for evidence of physical damage or mishandling prior to opening. If there is a proof mishandling prior to opening, you must report it to the relevant support center of the regional representative or operator.
Damage Inspection: The following are the recommended procedure for you to use for inspection: 1. Examine all relevant components for damage. 2. Make a “defective on arrival - DOA” report or RMA to the operator. Do not move the shipping carton until it has been examined by the operator.
Using the Charger Each handset is charged through the use of a handset charger. The charger is a compact desktop unit designed to charge and automatically maintains the correct battery charge levels and voltage. The charger Handset is powered by AC supply from 110-240VAC that supplies 5.5VDC at 600mA. When charging the battery for the first time, it is necessary to leave the handset in the charger for at least 10 hours before the battery is fully charged and the handset ready for use.
Replace Battery Remove Back Cover from Handset. Remove the old battery and replace with a new one. 3 Phone Overview Handset – Front View Version 0.3 Page | 8...
1109 Hz 1245 Hz 3000 Hz 831 Hz Handset tone types Key Tone 1 10 ms 20 ms Key Tone 2 50 ms 190 ms Range Alarm Tone 120 ms 120 ms 380 ms Low Battery Alert Tone 100 ms 20 ms 100 ms 20 ms...
Handset volume Volumes for each tone are shown below. Tone Type Level Comment Ring Melody It depends on Ringer Volume Setting. Alert Tone It depends on Alert Volume Setting. Key Sound Constant Can be enabled or disabled by the user. (Options are Silent, Click, Tone) Confirmation Sound Constant...
Display Handset LCD display 262K TFT type Color LCD with backlight. 176 x 220 pixel display For dial number: 1 2 3 4 5 6 7 8 9 0 * # For Message: - Upper Case: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z - Lower Case: a b c d e f g h i j k l m n o p q r s t u v w x y z - Symbol: .
Handset LED One bi-color LED (Message light pipe) to provide three colour message indications (RED, GREEN, YELLOW). The behavior of the LED can be configured by the end user as shown below. Charger LED One LED (Light pipe) LED on the front of the charger: - Handset is connected to the charger: - Handset is not in the charger: Version 0.3...
4 Handset MMI - Operations The handset can be in three main states seen from the user: 1. Active call 2. Idle 3. Menu In active call the Umber handset call MMI will be used to guide the user. Incoming call The handset will start alerting and display the “incoming call screen”...
Outgoing Call by Pre-dial Simply pre-dial the phone number. It is also possible to select call an entry in the private phone book or the central phone book. To make call to the outside line, simple type in the phone number and press “Green-key” (Off-hook), Depending of the setup of the PBX, it can be necessary to put in a prefix in from of the phone number.
Hold By pressing hold the call is on hold and can be retrieved or a second call can be established. From the second call conference, swap or transfer is possible. Swap calls It is possible to swap call, i.e. to toggle between 2 external parties. Example: If call “1”...
Conference Call Pressing Conference key makes it possible to add a thirds call and establish a conference call. Conference is always 3 part conference. REDIAL The handset doesn’t have a redial list in conventional sense. The handset have a call log which is grouped in 4 lists, (All, incoming, outgoing missed).
The Mute icon is also turned off if the call is finishing when the call is still muted Hands free The audio is routed to the speaker if the user press “Hands free key” during call. Pressing “Hook off key” will switch back to earpiece mode. Headset The audio is routed to the headset if a headset is connected when initiating the call.
or Left. An audible indication (play back) is given when adjusting the ringer volume. The currently used ringer melody is used as play back when adjusting the volume. Ringer mute: The ringer is switched off when the lowest level is selected in menu “Audio settings→ Ringer volume”. The ringer OFF icon is displayed in the top bar when the ringer is off.
Connectivity Registration The handset can be registered by selecting menu “Connectivity → Register”. The user will be prompted for an Access code (Base registration PIN) before the registration procedure is started. The Access code PIN is default “0000” and cannot be changed via the handset. The Access code PIN can only be change via the web interface on the base.
Reset settings The handset name can be reset to default settings by selecting menu “Settings → Reset settings”. The base is not reset to default when selecting this feature. The handset is still registered after a reset. Status The menu “Status” delivers some useful information to the end user. The displayed information’s are: Base station: - Software version - Hardware version...
Speed Dial/One Touch Dial The speed dial feature allows the user to assign a speed dial number (2 – 9) to a contact. This enables the user to call a contact by making a single long key press on one of the number keys (2 – 9) when in idle.
5 Calls Operations – Handset MMI Initiating Calls Enter Number • Press Green Button to start dialing • Originating Party Destination Party The destination party must press the Green button available on its handset to accept the • incoming call or reject to disallow the call. Version 0.3 Page | 24...
Call Holding Press the Hold option at the left while call session is in progress or “Connected”, • Press “Retrieve” option to re-connect the call placed on hold • Call Transfer (Blind) While “Connected”, press the Hold option, to put the call session on hold. •...
Call Bridging (Attended Transfer) While “Connected”, press the Hold option, to put the call session on hold. • Enter the transfer destination number • Enter the transfer destination number and press Green button to connect/establish call • session between Facilitator and Line 2 or the destination party shown as “Line 1” and “Line 2”. Next, Press the “Transfer”...
6 Flow Graphs – Call Transfer Some Definitions – Call Transfer There are three actors in a given transfer event, each playing one of the following roles: • Transferee: the party being transferred to the Transfer Target. • Transferor: the party initiating the transfer •...
7 Flow Graphs – Conference Calls The intent of this document is to describe how to establish conference call sessions between one or multiple parties from a typical handset MMI. Secondly, explain the conference call scenarios in a SME network – using call flow diagrams. Call Conferencing Operation In call conference process architecture, a user agent (UA), known as a participant, establishes a SIP dialog with another UA, known as a focus.