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Established 1976
TV Streamer 2
User Guide
V1.0
December 2014

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Summary of Contents for Puretone TV Streamer 2 SAS-3

  • Page 1 Established 1976 TV Streamer 2 User Guide V1.0 December 2014...
  • Page 2 Welcome Congratulations on your purchase of a TV Streamer 2. TV Streamer 2 will provide you with high quality streamed audio from your TV, Hi-Fi stereo, personal computer or similar device directly to your hearing instruments. Please read this manual carefully to fully benefit from the TV Streamer 2. Ask your hearing care professional if you have any questions.
  • Page 3: Intended Use

    Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications can void the user’s authority to operate the equipment.
  • Page 4 National Restrictions This product is in compliance with the following regulatory standards: In EU: The device conforms to the Essential Requirements according to - Annex I of Council Directive 93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Directive 1999/5/ EC (R&TTE).
  • Page 5: Table Of Contents

    Contents Description Getting Started Pairing to your hearing instruments Start and stop streaming Controls Adjustable delay mode Important Information Technical specifications Warranty Troubleshooting guide...
  • Page 6: Description

    Description 1. Micro-USB power socket 2. Pairing button 3. Mono/stereo switch 4. Analogue mini-jack audio input 5. Optical (Toslink) audio input 6. Coaxial audio input 7. Increase volume 8. Decrease volume 9. Power light (green) 10. Activity light (yellow)
  • Page 7: Getting Started

    Getting Started Installing the TV Streamer 2 Depending on your TV, Hi-Fi stereo, computer or other audio setup, the installation of TV Streamer 2 may be done in several ways described in the following section. The following steps will guide you through the pairing and connecting process, which can be easily accomplished by almost anyone.
  • Page 8 Note: With this installation, most audio sources will send sound to both hearing instruments and additional speakers connected to the audio source simultaneously. On some audio sources you can adjust the balance between the AUDIO OUT and the speakers – consult your audio source manual for instructions.
  • Page 9 Note: The HEADPHONE output terminal is usually located on the side or front of the audio source. When using the HEADPHONE terminal, usually only the person wearing the hearing instruments will hear the sound, and audio source speakers are muted. If muted speakers are not desired, please refer to the first installation, or the one on the following page.
  • Page 10 Scart adapter: 1. Connect the power supply to the wall socket and insert the cable into the micro-USB socket on TV Streamer 2. 2. Insert the male stereo mini-jack on the audio cable into the female stereo mini-jack input on the TV Streamer 2 (4 on page 6). 3.
  • Page 11 Using the optical (Toslink) audio input (Cable is optional. Please consult your hearing care professional). 1. Connect the power supply to the wall socket and insert the cable into the micro-USB socket on TV Streamer 2. 2. Insert one of the plugs on the optical audio cable into the optical audio input socket (5 on page 6) on TV Streamer 2.
  • Page 12: Pairing To Your Hearing Instruments

    Pairing to your hearing instruments Note! The following information is intended primarily for your hearing care professional, who in most cases will complete the necessary tasks before the TV Streamer 2 can be used with your hearing instruments. However, the process is designed to be simple and most people can do it themselves.
  • Page 13 Pairing the TV Streamer 2 in channel 2 1. Press the pairing button twice. The yellow light indicator on the front of the TV Streamer 2 will now blink twice every 2 seconds to indicate that it is ready to be paired in channel 2. 2.
  • Page 14: Start And Stop Streaming

    Start and Stop Streaming Turn on the TV, Hi-Fi Stereo, computer or other audio device connected to TV Streamer 2. Make sure your hearing instruments are turned on as well. Streaming may be started in one of two ways. 1. Press and hold the push button on either hearing instrument for about three seconds.
  • Page 15 Up to 3 TV Streamer 2 units are initially labelled by letter designator A, B or C, and the streaming device in use is shown on the Remote Control display. Home Button If you do not have a Remote Control, press and hold the push Program (P) Button button for about 3 seconds on Streaming Button...
  • Page 16: Controls

    Controls Adjust volume The TV Streamer 2 is designed to provide a comfortable listening level from the moment it is activated. However, for some devices or listening environments it may be desirable to adjust the listening volume, and doing so can be accomplished in a variety of ways. Keep in mind that volume adjustments on the TV Streamer 2 apply to the streamed signal only, not the volume of normal environmental sounds.
  • Page 17: Adjustable Delay Mode

    Adjustable Delay Mode In rare cases there may be a misalignment between the audio streamed to the hearing instruments and the sound coming from the TV speakers (echo) or even a misalignment between the streamed audio and the TV picture (lip-sync). This may be evident in more complex audio setups where the TV Streamer 2 is not connected directly to the TV (e.g.
  • Page 18: Important Information

    The offset set in adjustable delay mode will be stored in the TV Streamer If you do not exit the adjustable delay mode by pressing and holding the pairing button down for 3 seconds, the TV Streamer 2 will automatically resume normal operation after 30 minutes.
  • Page 19 • When you disconnect the power cord, grasp and pull the plug, not the cord. • Never use a power supply that is damaged. • Do not attempt to disassemble the power supply as it may expose you to dangerous electric shock. •...
  • Page 20: Technical Specifications

    The TV Streamer 2 may only be repaired by an authorised service centre. Do not use the TV Streamer 2 in areas where RF transmission is prohibited, e.g. airplanes etc. Only connect the TV Streamer 2 to connections for which it is explicitly intended.
  • Page 21: Troubleshooting Guide

    What is covered by this warranty? Any electrical component, that because of workmanship, manufacturing or design defects fails to function properly under normal use during life of this warranty will be replaced or repaired at no charge for parts or labour when returned to the point of purchase.
  • Page 22 Symptoms: The push button on the hearing instrument has been pressed for more than 3 seconds but with no effect at all. Cause: The TV Streamer 2 and hearing instrument have not been paired. Possible Remedies: Carry out pairing process. Symptoms: The pairing button on the TV Streamer 2 is pressed but no pairing melody is played in the hearing instrument.
  • Page 23 Symptoms: There is no sound in the hearing instruments although it is in the streaming program. Cause: The TV Streamer 2 and hearing instruments are not within wireless range. The TV might have been powered off or the sound from the TV has been muted.
  • Page 24 Symptoms: The sound from the TV Streamer 2 is not synchronized with the TV picture. Cause: Your TV is not able to synchronize the sound from the selected audio outputs and the picture. Possible Remedies: If possible, try using another audio output from your TV.
  • Page 25 Symptoms: A hearing instrument unintentionally drops out of the streaming program. Cause: The TV Streamer 2 and hearing instruments have been out of wireless range for more than 5 minutes. The battery in the hearing instrument is so depleted that it no longer supports audio streaming. Possible Remedies: Ensure that TV Streamer 2 and hearing instruments are within wireless range and activate streaming again.
  • Page 26 Other wireless accessories available for the P Series Mini Microphone Don’t miss a thing Sometimes you need a boost to even the best hearing systems. Whether you’re in the car or at a conference, the Mini Microphone is the easy, reliable way to make sure you hear every word of the conversation, whatever the situation.
  • Page 27 Remote Control 2 Easy overview and simple control of hearing system settings The Remote Control 2 is for people who appreciate an easy overview of their hearing systems and accessory settings. A large LCD display lets your customers see and control hearing system settings for their specific personal preference.
  • Page 28 Established 1976 This user guide is also available on request in large text format.

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