Buffalo TeraStation Live HS-DHTGL/R5 User Manual
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Buffalo TeraStation Live HS-DHTGL/R5 User Manual

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User Manual
TeraStation Live
HS-DHTGL/R5
www.buffalotech.com
v1.0

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Summary of Contents for Buffalo TeraStation Live HS-DHTGL/R5

  • Page 1 User Manual TeraStation Live HS-DHTGL/R5 www.buffalotech.com v1.0...
  • Page 2 If you run into diffi culties or need additional help, feel free to contact our technical support. Contact information for Buffalo Technology and our technical support is available on pages 80 and 81.

  • Page 3: Table Of Contents

    Table of Contents TeraStation Quick Setup ...........4 Installing Software ............8 Accessing TeraStation Data from a PC ......11 Accessing TeraStation Data from a Mac......15 TeraStation Layout............20 Advanced Settings ............23 Network Settings ............. 27 Hard Drive Settings ............29 Adding Extra Hard Drives ..........

  • Page 4: Terastation Quick Setup

    TeraStation Quick Setup Begin setting up your TeraStation by plugging your power cable and Ethernet cable into the back of the TeraStation as shown.
  • Page 5 TeraStation Quick Setup Connect your cables Plug the power cord into a wall socket or surge protector. Plug type and socket will differ according to country of use. Plug the other end of the Ethernet cable into a hub, router, or switch in your network.
  • Page 6 TeraStation Quick Setup Press the power button on the front panel. LEDs will light as your TeraStation boots up. After your TeraStation has completed booting up, check the LINK/ACT LED on the front of the TeraStation. If it’s lit, then your TeraStation is connected properly, and you can go on to page 8.
  • Page 7 The TeraStation’s Ethernet port will automatically adjust to use either a Crossover or Patch cable, so you may connect the TeraStation to your network with either type of Ethernet cable. Buffalo Technology doesn’t recommend connecting the TeraStation directly to a PC.

  • Page 8: Installing Software

    Installing Software Insert the TeraNavigator CD into your computer’s CD-ROM drive. On a PC, setup should automatically launch. If it does not, manually launch setup.exe by pressing Start and selecting the Run... option. When the Run dialog opens, type d:\TSnavi.exe (where d is the drive letter of your CD-ROM drive).

  • Page 9: Teranavigator Setup

    TeraNavigator Setup Press the Begin Installation button to begin. If you’re installing on a PC, click on Connect this PC to TeraStation (the green, lower button). Mac users can skip this step. Click Next to step through the installation.
  • Page 10 TeraNavigator Setup Continue pressing Next to step through the installation. When installation is complete, you may close the installation window.
  • Page 11 TeraStation. Share is the main folder that you can put fi les and folders in. Info contains a copy of your user manual. The Buffalo NAS Navigator icon opens the TeraStation’s client utility. Turn to page 71 for more on using the NAS Navigator client utility.
  • Page 12 Accessing TeraStation Data from your PC To Access TeraStation Data from a PC: Your TeraStation uses “shares” (folders) to hold data. A share called “share” is already confi gured on your TeraStation, and you can create additional shares on page 40. To start using your TeraStation, you can either click on the Shortcut for TS-Live on your desktop, or you may just use drive T in My Computer, which setup has mapped to the default share in your TeraStation.
  • Page 13 Accessing TeraStation Data from your PC You can map additional driveletters to shares on your TeraStation. From the Start menu, select Run..Enter your TeraStation’s hostname (you can get it from the NAS Navigator utility) or IP address. Press OK. Your TeraStation should open.
  • Page 14 Accessing TeraStation Data from your PC From the Tools pull-down menu, select Map Network Drive. Choose a drive letter from the Drive: pull down menu. To specify the folder to map, either fi nd it with Browse or enter \\TS-Live\ share_name in the Folder: fi...

  • Page 15: Using Your Terastation With A Mac

    Using your TeraStation with a Mac After installing the TeraNavigator software, your Mac will have two new icons on the desktop. The Share folder is the main folder that you can put fi les and folders in. NAS Navigator is the TeraStation’s client utility. Clicking Share opens the main folder on your TeraStation.

  • Page 16: Accessing Terastation Data From A Mac

    Accessing TeraStation Data from a Mac You can manually add TeraStation Shares (folders) to your desktop by adding them to the Mac’s server list. Begin by clicking Go, and then choose Connect to Server. In the Server Address fi eld, enter your TeraStation’s IP address in the form smb:// ipaddress (where “ipaddress”...
  • Page 17 Accessing TeraStation Data from a Mac Select Guest and click on Connect. Note: If you have confi gured share permissions on your TeraStation, select Registered User and enter your Registered User credentials. Select the volume that you want to mount, such as share or share-mac, from the list of folders on the TeraStation.
  • Page 18 TeraStation as it boots up. You can always get the TeraStation’s IP address from your router’s confi guration utility. Many Buffalo routers list this information on the Client Monitor page, as shown to the right.
  • Page 19 TeraStation Expansion TeraStation Live has two USB 2.0 ports on the rear. These ports can be used for adding external USB Hard Drives. TeraStation will share connected USB storage devices, allowing everyone on the network to use them. Up to two external USB hard drives may be added to TeraStation Live. To connect a USB hard drive to your TeraStation, simply plug it into one of the USB Ports.

  • Page 20: Terastation Layout

    TeraStation Layout Power Button – Press and release the Power Button to turn the TeraStation on. Hold it down for three seconds to turn the TeraStation off. Hard Drive Access – The Access LEDs will blink green when the associated hard drive is accessed. During startup, it’s normal for all the lights to blink.
  • Page 21 TeraStation Layout The Status LCD can be confi gured to display specifi c TeraStation information. Please see page 62 to confi gure the various display options.
  • Page 22 TeraStation Layout Power Plug – The TeraStation Live is designed for 100-120 Volt AC power. Connecting this plug to a 220 V power supply will damage your TeraStation Live. 10/100/1000 Mbps Ethernet Port – Use this port to connect your TeraStation to a switch, a router, or another computer. The port is autosensing, so either a conventional Ethernet cable or a crossover Ethernet cable may be used.

  • Page 23: Advanced Settings

    Advanced Settings The Confi guration GUI The Confi guration GUI may be accessed at any time by typing the IP address of your TeraStation into the URL bar of a browser running on a computer connected to the same network as the TeraStation. This works perfectly with OS X, Linux, and other non-Windows PCs.
  • Page 24 Advanced Settings This login prompt will appear. Enter admin for the user name. Until you change it, the password for the admin account will be password. Press the OK button when fi nished. User name: admin Password: password See page 47 to change your password. If this login prompt does not appear, your DHCP server may not be functioning correctly.
  • Page 25 Advanced Settings Welcome to the confi guration GUI for the TeraStation! Bookmark this page in your browser so it can be easily accessed for future confi guration changes. If the TeraStation’s IP Address changes, you will need to recreate the link. You can also get here by typing http://TeraStation_Name into a Web browser, where TeraStation_Name is the name of your TeraStation.
  • Page 26 Advanced Settings Basic You may modify your TeraStation’s hostname and description under Hostname Setup. A friendly, easy-to-remember name (e.g. “TeraStation”) is recommended. Make sure that the date and time are correct in Date and Time Setup. To synchronize time settings with those in your computer, press Use Local Time.
  • Page 27 Advanced Settings Network (IP Address Properties) In most networks, TeraStation will get its IP Address automatically from a DHCP server. You may disable DHCP here. If DHCP is disabled and an IP Address is not set manually, it will default to 192.168.11.150. The TeraStation’s IP Address, Subnet Mask, Default Gateway Address, and DNS Server address may all be entered manually under IP Address...
  • Page 28 Advanced Settings Network (Workgroup/Domain) To make your TeraStation a member of a workgroup, enter the workgroup name here and click Apply. Entering a WINS server IP address is optional. The TeraStation Live does not support Active Directory authentication.
  • Page 29 Advanced Settings Disk Management (Drive Properties) This page shows the current properties of your hard drives and RAID Arrays. To change these settings, click on RAID Setup at left.
  • Page 30 TeraStation will automatically restore all data to the new drive and resume normal RAID 5 operation. This is how your TeraStation is set up out of the box. Buffalo Technology recommends RAID 5 for its excellent balance of effi ciency and security.
  • Page 31 Advanced Settings Disk Management (RAID Setup) This page shows your current RAID arrays. You may delete old arrays or create new ones by clicking on the underlined RAID Array # under RAID Array Confi guration. The RAID Scanning Settings set a specifi c time for the TeraStation to scan and inspect its RAID arrays.
  • Page 32 Advanced Settings Disk Management (RAID Confi guration) A confi gured RAID array may be deleted by pushing the Delete RAID Array button. This will free up all hard drives listed under Disk Structure. You will need to enter a confi rmation number from the screen before the RAID array will be deleted.
  • Page 33 Advanced Settings To confi gure an unconfi gured array, begin by double clicking on the array you want to confi gure, e.g. “RAID Array 1”. Choose your RAID mode under RAID Settings and put checks next to the hard disks you want included in the array under Disk Structure.
  • Page 34 Advanced Settings Disk Management (Disk Check) When RAID Confi guration is done, a disk check will run automatically. This may take several hours to complete. Performance of the TeraStation will be slower than normal while the disk check is running.
  • Page 35 Advanced Settings Disk Management (RAID Confi guration) You’ll see this screen when your new RAID Array is completely confi gured. Click on Shared Folders and turn to page 40 to begin setting up shares on your TeraStation.
  • Page 36 Advanced Settings Disk Management (USB Settings) If you’ve plugged an external USB hard drive into one of the USB ports on your TeraStation, you may set it up from this page. Click on its name under USB Disk Setup to begin.
  • Page 37 Advanced Settings Disk Management (USB hard drive setup) From here you can see your USB hard drive’s setup information. If the hard drive’s information isn’t displayed properly, try restarting your USB hard drive and then restarting your TeraStation. Some USB hard drives must be reformatted from within TeraStation before they can be assigned shares.
  • Page 38 Advanced Settings Disk Management (Disk Check) To initiate a comprehensive disk check on a hard drive or array of drives, select the hard drive or array that you want to check from the Target dropbox and click the Start Disk Check button. Performance will be slower while the disk check is running.
  • Page 39 Advanced Settings Disk Management (Disk Format) To format a hard drive or array, select it from the Target Disk drop box. Choose the fi le system desired from the File System dropbox (internal drives can only be formatted with XFS). Note that FAT32 has a 2 gigabyte single fi...

  • Page 40: Shared Folders

    Advanced Settings Shared Folders To add new shares to your TeraStation, select Shared Folders from the left side menu, and then click the Add button. To delete a share, select the share you’d like to delete, and press the Delete button. Deleting shares will remove the share and erase all of the fi...
  • Page 41 Advanced Settings Add a new Shared Folder To add a new shared folder, enter a name for it in the Shared Folder Name box and choose which Disk Space it will reside in. You may also choose which operating systems and features the share will support by putting the appropriate checks next to Shared Folder Support, and whether the share supports the Recycle Bin by putting a selecting...
  • Page 42 Advanced Settings Shared Folders (Access restrictions) To use Access Restrictions for a share, select Enable. Highlight groups or users in the All Groups/ Users column and use the left-pointing arrow buttons (located just to the left of each box) to move individual groups or users from the All Groups/Users column to the Read Only box (if you want to give them read access only) or all...
  • Page 43 Advanced Settings Shared Folders (Service Setup) To allow FTP Access to TeraStation, choose Enable for FTP Server. To enable legacy AppleTalk support, choose Enable for AppleTalk Protocol. FTP Server Info: Enabling the FTP Server will allow users to connect to shares via FTP protocol.
  • Page 44 Advanced Settings Shared Folders (DFS Setup) To allow Distributed File System (DFS) technologies for Windows Server 2003 R2, select Enable and click the Apply button.

  • Page 45: Group Management

    Advanced Settings Group Management Groups allow for easier management of permissions in some networks, specifi cally networks with a lot of users in different departments. To Delete a group, put a check next to its name and click Delete. To add a group to your TeraStation, click Add.

  • Page 46: User Management

    Advanced Settings User Management TeraStation is preconfi gured with two users, admin and guest, out of the box. The admin and guest user accounts cannot be deleted. To delete any other user, put a check next to their name and click Delete. To add a new user, click Add Local User.
  • Page 47 Advanced Settings User Management (changing passwords) To change an account’s password, click on the name of the account under User Settings. Note: if a user name and password are used to log into a user’s windows computer or domain, the same user name and password should be used when creating the user’s account on the TeraStation, or problems accessing shared folders may occur.

  • Page 48: Troubleshooting Multiple Shares

    Advanced Settings Troubleshooting Multiple Shares When accessing multiple shares to a Windows PC, you may see this error message. This is caused by having multiple shares to the same resource using different login credentials. The error occurs when connecting to at least one secure, restricted share. Due to a constraint in Microsoft Windows, only one set of login credentials can access or map drive letters for a network resource such as the TeraStation.
  • Page 49 Advanced Settings Mapping Multiple Shares When mapping any share, select the Connect using a different user name option. A login and password prompt will appear. Use the username and password required by any secure, restricted shares for all shares. All mapped shares on a single PC must use the same username and password! If only unrestricted shares are being mapped, then it’s not necessary to set a username and password for shares.
  • Page 50 Advanced Settings Disk Backup To create a backup job, click on a Job Number. The Edit Backup Job dialog will appear.
  • Page 51 Advanced Settings Disk Backup (Edit Backup Job) A Backup Job can run regularly on a daily or weekly schedule, or immediately by appropriate choices in the Backup Job Schedule fi eld. Date and Time for the backup may be entered, and Encryption and Compression enabled or disabled.
  • Page 52 Advanced Settings Disk Backup (TeraStation List) The TeraStation list shows other TeraStations in your network that you can confi gure network backups to. Press Refresh to get a list of TeraStations on your network.
  • Page 53 Advanced Settings Disk Backup (Add TeraStation) To add a remote TeraStation to your network, enter its numerical IP Address in the Remote TeraStation IP Address fi eld and click the Add to List button. For remote TeraStation backups, make sure both fi rewalls are confi gured to allow traffi c in and out of their networks. Note: Disk Backups between two TeraStations use port 8873 for encrypted backups and port 873 for backups with no encryption.
  • Page 54 If you do not own a multimedia player, PCast and DLNA settings may be ignored. For more information on LinkTheater, please visit Buffalo Technology’s web site at www.buffalotech. com and look under Multimedia Products.
  • Page 55 PCast Settings - LinkTheater Media Server Function: The Media Server Function will need to be enabled for this function to work. If you do not own a LinkTheater than disabling this feature is recommended. Media Folder: The Media Folder specifi es which shared folder to share with LinkTheater.
  • Page 56 PCast Settings - LinkTheater Get to this page by clicking Choose Devices on the previous page. Search for DLNA Client: This will show a list of all clients that could connect to the media server. For any that you want to have access, put a checkmark next to their MAC address and click Allow Access.
  • Page 57 Using your TeraStation with iTunes Your TeraStation may be used as a music server for computers running iTunes. As long as PCast’s Media Servers function is enabled, the Media Folder (“Share” by default) will appear in iTunes on computers on the same subnet. All music fi...
  • Page 58 Using your TeraStation with iTunes You can confi gure iTunes to store all of your music on the TeraStation if desired. To do so, select Edit and then Preferences. On the Advanced tab, to change the iTunes Music folder, click Change.
  • Page 59 Using your TeraStation with iTunes Browse to the media folder on your TeraStation (by default, Browse to the media folder on your TeraStation (by default, Browse to the media folder on your TeraStation (by default, the media folder is //TS-Live/share). Click OK, and then OK the media folder is //TS-Live/share //TS-Live/share again.
  • Page 60 Advanced Settings Maintenance (Notifi cation) If your TeraStation is remotely managed, you may choose to receive nightly status reports and be notifi ed of any disk events by email. To set this up, enable Mail Notifi cation and enter the IP Address of your SMTP server* in the SMTP Server Address fi...
  • Page 61 Advanced Settings Maintenance (Alert Settings) Alerts can be confi gured on the TeraStation to make audible noises when a problem is detected. Along with the audible noise, alert emails will be sent out if Mail Notifi cation was properly confi gured. Please select the features you would like to receive an audible sound alert from and then press the Apply button.
  • Page 62 Advanced Settings Maintenance (Status LCD) The Status LCD Setup allows confi guration for the LCD display on the front of TeraStation. Please select the type of information that the front panel should display from the LCD Display Items. Automatically Switch LCD Items tells the TeraStation to cycle through the selected display items every 10 seconds.
  • Page 63 Advanced Settings Maintenance (Syslog Transfer) Check Enable to allow system logs to be transferred. Press Apply once all of the settings have been confi gured.
  • Page 64 Advanced Settings Maintenance (Shutdown) From the Shutdown page, press Apply to shutdown TeraStation. This has the same function as holding down the power button on the front of TeraStation, but may be done remotely. Turning on the TeraStation after a shutdown requires a physical button push on the front of TeraStation.
  • Page 65 Advanced Settings Maintenance (Initialization) Initialization is a reset procedure that restores all settings back to the default, out of box, confi guration. All confi guration, users, groups, and backup jobs are lost, but actual data and shares on the hard are NOT lost. If you want all data to be erased, reformat the drive.
  • Page 66 System Status (System Information) This page shows you the System Information for your TeraStation. Firmware updates are occasionally available from www.buffalotech.com for the TeraStation Live. These must be executed from a Windows PC on the same network. Your router, switch, or hub should pass through ports 8873 and 22939 for this to work (most do).
  • Page 67 Advanced Settings System Status (USB Details) This page shows you details on USB hard drives plugged into your TeraStation.
  • Page 68 Advanced Settings System Status (Drive Properties) This page shows you the properties of all hard drives and RAID arrays in and attached to your TeraStation.
  • Page 69 Advanced Settings System Status (Network Information) This page shows you the System Information for your network connection.

  • Page 70: System Status

    System Status Log Information This page lets you save or display system log information. Choose the log you want from the Log Type dropdown and click Save. The dialog will let you save or display (“Open”) the logfi le.
  • Page 71 TeraStation Client Utility This is the TeraStation Client Utility. Installed on your PC, it allows you to access each of the TeraStations on your network. Click Refresh List to get tabs for each of your TeraStations. Each tab shows the Host Name, Workgroup, IP Address, and Subnet Mask of the associated TeraStation, as well as the version of fi...
  • Page 72 TeraStation Client Utility IP Address Setup Here, you may enter your IP Address and Subnet Mask manually, or enable your TeraStation to acquire them automatically from a DHCP server. You’ll need the administrator password to use this screen. Press OK when you’re done.

  • Page 73: Troubleshooting

    Troubleshooting If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of any of the Web-Based confi guration screens. Run a Disk Scan in the event of this error. If that does not resolve the problem, a format is recommended. Formatting the drive will delete all of the data on it, so back up any data you can before formatting.
  • Page 74 Troubleshooting DIAG LCD Codes: Error Code Description Alert Sound MPU error: Main MPU is not responding. Error on DRAM DATA LIN Error on DRAM ADDRESS LINE Error on RTC CHIP Failed to load kernel (FLASH error) UPS AC LINE FAIL Error FAN Error: Fan rotation speed is low or fan is stopped.

  • Page 75: Safety Warning

    Safety Warning Safety Warning: Do not use any Hard Disk Drive which has more than 0.92A at 5Vdc and 0.9A at 12Vdc as the specification of current load. Do not use any Hard Disk Drive which does not have required safety certificate (example: MET, UL) approved by NRTL.

  • Page 76: Replacing A Hard Drive

    Replacing a Hard Drive Turn the key counter-clockwise to open drive door. Squeeze the tabs gently and swing the tray latch upward. The hard drive tray will now slide out.
  • Page 77 Lower the drive carefully to the work surface. Gently push down on the two tabs to release the plug.
  • Page 78 Pull the plug straight out to remove the drive. To remove the hard drive from its cage, set the assembly on a soft surface and remove these four screws.
  • Page 79 Install a new hard drive by doing the same steps in reverse order: Begin by screwing the new hard drive into the cage. Plug the power/data connector into the hard drive. Slide the hard drive cage back into the TeraStation. Press the latch down to lock the hard drive cage in place.

  • Page 80: Technical Specifi Cations

    Technical Specifi cations LAN Standards: IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T Transmission Types: 1000Mbps/100Mbps/10Mbps; 100BASE-TX 4B/5B, MLT-3;10BASE-T Manchester Coding Access Media: CSMA/CD Media Interface: RJ-45 USB Standard: USB 2.0 Hi-Speed (HS) Full-Speed (FS) Low-Speed (LS) USB Connector: USB A Connector (2) Data Transmission Speed: Max: 480 Mbps (HS Mode) Max: 12 Mbps (FS Mode)
  • Page 81 Contact Information (North America) Buffalo Technology USA Inc. 4030 West Braker Lane, Suite 120 Austin, TX 78759-5319 GENERAL INQUIRIES Monday through Friday 8:30am-5:30pm CST Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@ buffalotech.com TECHNICAL SUPPORT North American Technical Support by phone is available 24 hours a day, 7 days a week. (USA and Canada).
  • Page 82 Contact Information (Europe) Buffalo Technology UK Ltd. 176 Buckingham Avenue, Slough, Berkshire, SL1 4RD United Kingdom GENERAL INQUIRIES Email: sales@buffalo-technology.com TECHNICAL SUPPORT Phone (UK only): 08712 50 12 60* Phone: +353 61 70 80 50 Email: helpdesk@buffalo-technology.ie *Calls cost 8.5p per minute...
  • Page 83 Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft or money order for $20 (USD) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD preparation. The CD-R should have the name of the product and revision number clearly written on the actual CD-R (not on the insert).
  • Page 84 Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft or money order for €20 (Euro) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD preparation. The CD-R should have the name of the product and revision number clearly written on the actual CD-R (not on the insert).

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