Sony Alpha NEX-5R Instruction Manual page 358

SONY®
Interchangeable Lens Digital cameras and Lenses for
Interchangeable Lens Digital Cameras
LIMITED WARRANTY
(US and Canada Only)
Sony Electronics Inc. solely for purchases made in the United States and Sony of Canada Ltd. solely for purchases
made in Canada (collectively "Sony") warrants this product against defects in material or workmanship for the time
periods and as set forth below. Pursuant to this Limited Warranty, Sony will, at its option, (i) repair the product using new
or refurbished parts or (ii) replace the product with a new or refurbished product. For purposes of this Limited Warranty,
"refurbished" means a product or part that has been returned to its original specifications. In the event of a defect,
these are your exclusive remedies.
Term: For a period of one (1) year from the original date of purchase of the product, Sony will, at its option, repair or
replace with a new or refurbished product or parts, any product or parts determined to be defective.
This Limited Warranty covers only the hardware components packaged with the Product. It does not cover technical
assistance for hardware or software usage and it does not cover any software products whether or not contained in the
Product; any such software is provided "AS IS" unless expressly provided for in any enclosed software Limited Warranty.
Please refer to the End User License Agreements included with the Product for your rights and obligations with respect to
the software.
Instructions: To obtain warranty service, you must deliver the product, freight prepaid, in either its original packaging
or packaging affording an equal degree of protection to the Sony authorized service facility specified. It is your
responsibility to backup any data, software or other materials you may have stored or preserved on your unit. It
is likely that such data, software, or other materials will be lost or reformatted during service and Sony will not
be responsible for any such damage or loss. A dated purchase receipt is required. Contact the following for specific
instructions on how to obtain warranty service for your product:
For purchases made in the UNITED STATES:
Visit Sony•s Web Site:
www.sony.com/support
Or call the Sony Customer Information Service Center
1-800-222-SONY (7669)
For an accessory or part not available from your authorized dealer, call:
1-800-488-SONY (7669)
For purchases made in CANADA:
Visit Sony•s Web Site:
www.sony.ca/support
Or call the Sony Customer Information Center
1-877 -899-SONY (7669)
Canada: For an accessory or part not available from your authorized dealer, call1-877-779-9929
For product registration in Canada, go to https://productionregistration.sony.ca.
For information about a Sony Care Extended Warranty, call 1-800-773-9667 (for Canadian sales only)
Repair
/R~placement
Warranty: This Limited Warranty shall apply to any repair, replacement part or replacement product
for the remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or product
replaced under this Limited Warranty will become the property of Sony.
This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary use; it
does not cover product issues caused by any other reason, including but not limited to product issues due to acts of God,
misuse, limitations of technology, or modification of or to any part of the Sony product. This Limited Warranty does not
cover Sony products sold AS IS or WITH ALL FAULTS or consumables (such as fuses or batteries). This Limited Warranty
is invalid if the factory-applied serial number has been altered or removed from the product. This Limited Warranty is valid
only in the United States and Canada (as applicable).
LIMITATIONON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT.
DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on
how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This Limited Warranty
gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction.
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