10-15 2.1 System requirements 2.2 Inserting modem 12-13 2.3 Installing modem Connection Manager 2.4 Connecting to Digicel Broadband with the USB modem 2.5 Removing the modem safely 2.6 Uninstalling modem Connection Manager 3. Modem Connection Manager Interface 16-18 3.1 Connection status...
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pAgeS 19-24 4. Modem Connection Manager Settings 4.1 Options 19-20 4.1.1 Connect settings 4.1.2 Network selection 4.1.3 General info 4.2 Connection history 24-27 5. Safety, Warning and notice 24-25 To the user 25-26 Modem In aircraft 5.1 Cleaning and maintenance 5.2 Limitation of liability 6.
1. IntroDUCtIon 1.1 Welcome to Digicel Broadband’s WiMAX USB modem Thank you for choosing the Digicel Broadband WiMAX USB Modem (hereinafter referred to as “modem”). The modem represents next generation mobile broadband technology that’s designed to work as fast outdoors as it does inside your home. With the modem, you’ll connect to the Internet without complications.
1.2 USB modem functions Data service, Connection management, etc. 1.3 Specification Mode of Access WiMAX (Worldwide Interoperability for Microwave Access) WiMAX Protocol 802.16e (IEEE 802.16-2005) Frequency Allocation 2496~2690MHz Dimension (W*D*H) 86.7 mm x 27.4 mm x 13 mm Weight Approx 56 g 1.4 Modem view and interfaces 1.
1.5 LeD Indications Your modem gives you at-a-glance status information via its LED indicator bar. Here’s a list of indicators and meanings: • Green status light – Solid Green indicates the modem is powered and service is available. Flashing Green indicates data activity (send/receive). •...
2. InStALLIng MoDeM Installing the modem Connection Manager (CM) Software and connecting your modem requires just a few simple steps: • Turn on your computer • Insert your modem which installs the modem Connection Manager (CM) automatically • Activate your modem service. 2.1 System requirements The system requirements provided here reflect only the standards required to install and run the modem Connection Manager (CM).
2.2 Inserting modem Insert the modem as shown below: When you insert the modem into your computer for the first time, your system will detect the new hardware automatically.
• To connect using another type of connection card, exit modem Connection Manager (CM) from the system tray and then launch that card’s connection manager program. • To return to the Digicel Broadband service of the modem, turn off the other connection manager program and then launch modem Connection Manager (CM).
: Start > Programs > Digicel Broadband CM menu. 2.4 Connecting to Digicel Broadband with the USB modem After you install the Digicel Broadband Connection Manager your web browser will automatically open and direct you to the Digicel Broadband self-care portal.
2.5 removing the modem safely If you need to remove your modem from the computer please make sure that the Digicel Broadband CM application is closed and always use the “Safe removal of hardware” procedure. Improper operation will cause the software drivers to be locked or corrupted.
“Exit”. Click ‘OK” to confirm that you want to exit Connection Manager. Click Start > (All) Programs >Digicel Broadband CM> Uninstall. Or Click Start > Control Panel > Add or Remove Programs, highlight Digicel Broadband CM, and click Remove. Click the “Yes” button to confirm that you want to uninstall the modem...
3. MoDeM ConneCtIon MAnAger InterFACe When you launch the modem Connection Manager, the CM interface will be displayed as below:...
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1. Signal indicator: Shows signal strength if the Digicel Broadband network is connected 2. Menu Button: Three submenu items can be found here when clicked: “About”, “Help” and “Exit” 3. Status Bar: This shows the modem status: “No Device”, “Searching”, “Click icon to connect”, “Connecting”, “Connected”...
• no Device: The Connection Manager software has not detected the modem. • Searching: The modem is searching for networks. • Waiting for Connection: When the modem has searched for the Digicel Broadband network, the CM will display “Waiting for Connection”. If the network is available, click the “Connect”...
4. MoDeM ConneCtIon MAnAger SettIngS 4.1 options The Options Settings window is divided into three panels: • Connect Settings • Network Selection • General Info 4.1.1 Connect Settings Click Options > Connect Settings to display the Connect Settings panel.
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• Automatic Connect: When you launch CM software or insert the modem into the computer, the modem will connect to the Digicel Broadband network automatically. • Manual Connect: You need to click the Connect Button to connect to the Digicel Broadband network.
4.1.2 network Selection Click Options > Network Selection to display the Network Selection panel. You will see the searched network information including status, operator information and network type.
4.1.3 general Info Click Options > General Info to display the general information panel. You will see the basic information including Base Station Info and Device Info. Center Frequency: The Center Frequency of base station. BS ID: ID number of base station. Firmware Version: The firmware version of modem.
4.2 Connection History Click Data Records to display the modem Connection Manager’s connection history.
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5. SAFety, WArnIng AnD notICe to the user • Some electronic devices are susceptible to electromagnetic interference sent by the modem if inadequately shielded, such as electronic system of vehicles. Please consult the manufacturer of the device before using the modem if necessary.
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manufacturer. Using unauthorised accessories may affect your modem’s performance, damage your modem and violate related national regulations. • Always handle the modem with care. Be careful not to drop or bend the modem. • There are no user serviceable parts inside the modem. Unauthorised dismantling or repair of the modem will void the warranty.
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from an air conditioned environment to high temperature and humidity outside. In such cases there could be condensing moisture inside the modem which can cause internal damage. Unplug the modem and leave it for 30 minutes before use. • Treat the modem carefully. Don’t drop, bend, knock or harshly treat it to avoid destructive damage.
5.2. Limitation of liability Digicel Broadband shall not be liable for any loss of profits or indirect, special, incidental or consequential damages resulting from or arising out of or in connection with using this product, whether or not Digicel Broadband had been...
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Move to another location that has a better signal. • The network at this time in this place is busy now. Try again later. • The modem data has an error. It is possibly the Digicel Broadband network is experiencing problems.
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Visit www.digiceljamaica.com/broadband for more information. The manufacturer of the Digicel Broadband WiMAX USB modem is ZTE.
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