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Primary vs. Secondary Speakers
Once inside the Polk Omni app, you will notice that when
sending music to your devices, they are grouped into primary and
secondary zones. The DTS Play-Fi software requires that a primary
speaker be selected to create a new listening session or zone.
This is designed to maximize synchronization down to one
millisecond thereby eliminating any sound echo that can be found
from other ecosystems.
Our recommendation for your listening environment is to always
select as your primary device the DTS Play-Fi enabled product
with the strongest signal strength. Note, however, that secondary
speakers are connected to your primary speaker. As such, if you
disable your primary speaker, any secondary speakers will
likewise be temporarily disabled until a primary speakers is
once again selected.
A1 Amplifier Specifications
Width
Height
Depth
Wireless Connectivity
Amplification
Outputs
Inputs
Included in Box
Warranty
Dual-Band Capabilities
The Polk Omni Collection products all have "dual-band" capabilities.
The most standard wireless band – 2.4 GHz – can often times
be congested and slow, especially in environments where you
have many routers sending wireless signals (ex. mixed-use
developments like apartment buildings). In these instances, the
Omni Collection can also jump onto the 5 GHz band.
1.
www.polkaudio.com
8.62 in / 21.90 cm
2.99 in / 7.60 cm
8.62 in / 21.90 cm
2.4GHz & 5.8GHz
Class-D Digital. Power:
75 Watts x 2
Left and right speaker binding
posts, LFE wired connection
to subwoofer
Optical, 1/8" analog, USB for
firmware updates, Phono
power cable
1 year
DTS Play-Fi Accepted File Formats:
• mp3 (MPEG Layer III)
• m4a and aac (Advanced Audio Coding)
• flac (Free Lossless Audio Codec)
• wav (Waveform Audio File)
File Quality:
• Lossless file reproduction up to 16-bit/48kHz
(CD Quality) and proper file handling for full compatibility
with all high-resolution music up to 24bit/192k.
• Plays all format bitrates [kbps]. DTS Play-Fi transmits
high-resolution files, but it does down-sample them so that
they can be distributed throughout a home.
Software Updates
In the spirit of improving the performance and functionality of
your system, software updates will be required from time to time.
To download those updates, we highly encourage you to register
your Polk product during the setup process. On the home page
of the app, scroll down to "Preferred Services" and follow the
listed instructions.
Basic Troubleshooting
Under "Settings" on the Omni App home page, you will find a
category called Troubleshooting. This link will take you to the DTS
Play-Fi Knowledge Base https://Play-Fi.com/faq?/support. Note
that quite often an issue can be traced back to router or network
performance. As always, for help answering any of your questions,
please call the Polk Preferred Services @ 1-800-638-7276.
Important Note: Router speeds and ranges that a manufacturer
lists are determined under ideal operating conditions. A router's
signal can be affected by walls and their construction materials.
Technical Assistance
Thank you for your Polk purchase. If you have a question or
comment, please feel free to call us or email us. In North America,
call PolkCustomer Service 800-377-7655 (M-F, 9:00 AM-5:30 PM
EST) or via email polkcs@polkaudio.com. Outside the US,
call +1-410-358-3600.
Contact Us Directly
Polk
5601 Metro Drive Baltimore, MD 21215
800-377-7655 | www.polkaudio.com
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