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Installation Manual
Solar Hot
Water
Owner's Manual
Systems
Providing Insight into hot water, solar systems and various components used
within a SolarArk Solar Hot Water System. This is a confidential document for
July 2012
SolarArk representative use only. This document is to be taken as a basic
introduction into solar heating.
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Table of Contents
Related Manuals for SolarArk S20
Summary of Contents for SolarArk S20
- Page 1 Systems Providing Insight into hot water, solar systems and various components used within a SolarArk Solar Hot Water System. This is a confidential document for July 2012 SolarArk representative use only. This document is to be taken as a basic...
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Page 2: Table Of Contents
System Design-Gas Boosted Solar Water Heater ....................16 Mounting Frame ..............................17 SolarArk Maintenance ............................18 PTRV................................... 18 Glass Breakage ..............................18 Replacement of Broken Tubes .......................... 18 Unpacking New Tubes ............................18 Copyright © SolarArk Owner’s Manual version 2.3 July 2012 P a g e... - Page 3 Precautions and Warnings ..........................21 Warranty ................................22 Warranty Conditions ............................22 Warranty Exclusions ............................23 Component Warranty ............................26 SolarArk Warranty Claim Procedure ......................... 28 Disclaimer ................................29 SolarArk’s Frequently Asked Questions ......................30 Copyright © SolarArk Owner’s Manual version 2.3 July 2012...
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Page 4: Introduction To Solar Water Heating
Thank you for your decision to purchase a SolarArk Evacuated Tube Hot Water System. The content of this manual provides detailed information on maintenance, troubleshooting, safety precautions and warranty that should be thoroughly read and adhered to following installation. Should you have any questions regarding the information contained, please contact SolarArk on Ph: 1300 760 966 for support. -
Page 5: Key Features
Key Features SolarArk utilizes copper, aluminium and titanium as part of a three target film technology. This provides excellent heat retention that exceeds other standard tubes by more than 12%. The diameter of the heat exchanger has been specifically designed to maintain low pressure drop. -
Page 6: Tempering Your Water Supply
For further procedures please follow gas booster model instructions. Gas boosted Electric Boosted During periods to low solar contribution, gas or electric boosting is required to maintain 60° temperature. Copyright © SolarArk Owner’s Manual version 2.3 July 2012 P a g e... -
Page 7: Gas Boosting
If the pressure is less than the required pressure, a water pressure pump should be installed. Electronic temperature controllers will not work with SolarArk systems and are not to be used. Water Flow S21 or S26 hot water gas boosters have limited hot water flow due to the flow rate of the gas booster (21 or 26 litres per minute). -
Page 8: Electric Boosting
Copyright © SolarArk Owner’s Manual version 2.3 July 2012 P a g e... -
Page 9: Authorised Installers
Authorised Installers All installation of SolarArk solar hot water systems must be installed and checked by an authorised licensed plumber who holds all relevant qualifications. Any inspections, repairs or maintenance that is required should only be carried out by a person authorised by SolarArk Pty Ltd. -
Page 10: Pressure And Temperature Control And Relief
<300 mg/litre or ppm Sodium <150 mg/litre or ppm Magnesium <10 mg/litre or ppm PH Levels 6.5 – 9.5 Electrical Conductivity 850 µS/cm Iron 1 mg/litre Copyright © SolarArk Owner’s Manual version 2.3 July 2012 P a g e | 10... -
Page 11: Corrosion
Hail Resistance The SolarArk evacuated tubes are able to handle significant impact from hail of up to 25mm/1” in diameter. The ability of the evacuated tubes to withstand impact from hail is greatly influenced by the angle of impact and so installing collectors at low angles will reduce their impact resistance. -
Page 12: Collector Dimensions & Weights
160°C. At this temperature the water does not boil as the pressure relief valve on the tank is set to 850kPa. This means that the water would have to reach roughly 180°C before any steam could form. Copyright © SolarArk Owner’s Manual version 2.3 July 2012 P a g e... -
Page 13: Storage Tanks
SolarArk recommends flushing the water heater at regular intervals as advised by your licensed plumber, and to assist this operation, the cold water inlet has a large opening for flushing any build up solids that have escaped the line strainer. -
Page 14: Tanks - Stainless Steel
PTR valve to “purge” the system for 30 seconds. This will expel any hydrogen built up. Caution need to be taken when purging as the water will be HOT. Copyright © SolarArk Owner’s Manual version 2.3 July 2012 P a g e... -
Page 15: Solar Collector Installation
Hot Water Supply Australian Standards Approved correctly. The installation of SolarArk products must be in accordance with the Electric Element Australian Standards Approved guidelines outlined in the latest version of the SolarArk installation manual. Any... -
Page 16: System Design-Gas Boosted Solar Water Heater
Hot Water Supply Australian Standards Approved correctly. The installation of SolarArk products must be in accordance with the Gas Booster Australian Standards Approved guidelines outlined in the latest version of the SolarArk installation manual. Any... -
Page 17: Mounting Frame
Regardless of the length of the pipe run, it is vital the flow and return lines are insulated with closed cell insulation, no less than 15mm wall thickness. Ensure the structure of the roof is suitable to sustain the weight of the collectors. The SolarArk collectors weigh approximately 78kg for 20 tube and 115kg for 30 tube collector. -
Page 18: Solarark Maintenance
Ensure that the top of the heat pipe is straight. The silver at the bottom of the evacuated glass tube indicates good vacuum. The presence of white colour at the bottom of the tube indicates lack of vacuum and this tube should not be used. Copyright © SolarArk Owner’s Manual version 2.3 July 2012 P a g e... -
Page 19: Evacuated Tube Installation
The pump, storage tanks and gas/electric boosters should be inspected by a qualified technician rs should be inspected by a qualified technician according to the manufacturer’s maintenance guidelines. according to the manufacturer’s maintenance guidelines. Copyright © SolarArk Owner’s Manual version 2.3 July 2012 P a g e | 19... -
Page 20: Troubleshooting
Check for broken tubes and/or excessive water leaks. Should there be a controller or pump malfunction, contact your SolarArk dealer. “Banging” Noise in Pipes/Tank The hot water has remained stagnant for a long period of time. -
Page 21: Precautions And Warnings
PROBABLY MAKE AN UNUSUAL SOUND AS WITH AIR ESCAPING THE TPRV MUST BE OPERATED BY LIFTING AND LOWERING THE LEAVER VERY SLOWLY TO AVOID DAMAGE TO TPRV Copyright © SolarArk Owner’s Manual version 2.3 July 2012 P a g e... -
Page 22: Warranty
Dated proof of purchase is required prior to commencement of warranty work. viii. The Warranty shall be limited to the replacement or repair, at the option of SolarArk Pty Ltd of any defective products and of such parts as have been damaged in consequence of the defect. -
Page 23: Warranty Exclusions
SolarArk and or lack of maintenance. If the system is sold or attempts to repair or alter the system without the consent of or other than by an authorised SolarArk Pty Ltd representative. - Page 24 Warranty for must be filled out and a copy returned to SolarArk within 10 working days of system installation date. xvi. Where the water stored in the cylinder exceeds at any time the following levels: Water Acceptability Composition Range for Stainless Steel Tanks...
- Page 25 Subject to statutory provisions to the contrary, SolarArk Australia shall not be liable for consequential damage or any incidental expenses resulting from any breach of this warranty. The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product, which the purchaser has under the Trade Practices Act (Commonwealth) 1975, and similar State or Territory laws.
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Page 26: Component Warranty
SolarArk reserves the rights to reject or void warranty if the customer has not paid in full for the SolarArk hot water system. Warranty will be covered within Metropolitan areas. Where the system is installed outside the boundaries of a Capital Cities Metropolitan area (areas on STD), or where the Solar Hot Water System is installed outside of a 20km radius of an accredited SolarArk Service Agent’s premises, the... - Page 27 1 Year 5 Years 1 Year Mounting Frame Heat Exchanger 10 Years 3 Years 5 Years 1 Year S20 and S26 Solar Compatible Gas Booster Other Components 3 Years 3 Years 1 Year 1 Year SolarArk Vitreous Enamel 5 Year...
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Page 28: Solarark Warranty Claim Procedure
In the case that the warranty is not valid, the labour and parts will be charged to the agent or consumer based on the warranty coverage. Labour claims will only be honoured based on the SolarArk Schedule of Rates and once the faulty stock has been received. -
Page 29: Disclaimer
OH&S requirements relevant to the type of work being conducted including, but not limited to, plumbing work, work on roofs and electrical work. SolarArk Pty Ltd and its Authorised Dealers do not accept any responsibility for any loss or damages to any person or property of any type, whether direct or consequential, arising from the installation, maintenance or operation of the solar hot water system or any of its components. -
Page 30: Solarark's Frequently Asked Questions
SolarArk’s Frequently Asked Questions Why Choose a SolarArk Hot Water System? SolarArk is the only system in the Australian market that is backed by a 15 year manufacturing warranty for all major components. As SolarArk is an Australian owned company with its own manufacturing facility, you can be assured of the highest quality, ongoing support and service. - Page 31 Are the glass tubes hail resistant? Yes. The evacuated tubes are extremely strong. The SolarArk evacuated tubes are able to handle significant impact from hail of up to 25mm/1” in diameter.
- Page 32 System Installed Model Number: SA Solar Tube Collector Serial Number: - Hot Water Tank Model and Serial Number: PLEASE RETURN TO SOLARARK PTY LTD WITHING TEN (10) WORKING DAYS OF PRODUCT INSTALLATION MAIL TO: PO BOX 2719 TAREN POINT NSW 2229...
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