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Brooktrout Technology IRAS-24A Installation And Reference Manual

T1/isdn modem card with t1-rbs
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Netaccess Instant RAS
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T1/ISDN Modem Card
Model IRAS-24A w/ T1-RBS
Installation and Reference Guide

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Summary of Contents for Brooktrout Technology IRAS-24A

  • Page 1 Netaccess Instant RAS ® T1/ISDN Modem Card Model IRAS-24A w/ T1-RBS Installation and Reference Guide...
  • Page 2 Inc. Netaccess AnyCall is a trademark of Netaccess, Inc. All other trademarks used in this publication are the property of their respective trademark holders. Netaccess, Inc. is a subsidiary of Brooktrout Technology, Inc. International Notice Due to differing national regulations and approval requirements, certain Netaccess products are designed for use only in specific countries, and may not function properly in a country other than the country of designated use.

  • Page 3: About This Guide

    Congratulations on your purchase of the Netaccess® Instant RAS® IRAS-24A T1/ISDN Modem product. The IRAS-24A provides up to 23 RAS ports per card using Primary Rate Interface (PRI) ISDN service, or alternately, can be configured for T1-RBS (Robbed Bit Signaling) service, providing up to 24 channels at 56Kbps.

  • Page 4: Product Description

    IRAS-24A card and T1 service, remote users have error-free, high-speed WAN access to corporate databases, applications, and other LAN resources. The IRAS-24A card is a long card PCI-bus adapter that you can easily install in the server PC. The IRAS-24A design incorporates an intelligent on-board microprocessor to handle network traffic, ISDN protocols, and modem protocols, off-loading processing tasks from the server’s main...

  • Page 5: Netaccess Isa-Bus Adapter Cards

    16 analog modems. IRAS-24/8AC – same as IRAS-24AC, supports only 8 analog modems. The IRAS-24A T1/ISDN Modem card is part of the Netaccess Instant RAS® communications product line. This product family provides dial-up remote LAN access. Other members of the Netaccess Instant RAS digital/analog family include: Netaccess ISA-Bus Adapter Cards ...

  • Page 6: Netaccess Pci-Bus Adapter Cards

    IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Netaccess PCI-Bus Adapter Cards  IRAS-8/IRAS-8A provides ISDN BRI digital connectivity for up to 8 concurrent users at speeds up to 64 kbps per channel. The IRAS-8A uses Netaccess Anycall Technology to handle ISDN, Modem, and FAX.

  • Page 7: T1-Rbs Configuration

    About this Guide T1-RBS Configuration The IRAS-24A card has the following features when configured for T1-RBS service: Twenty-four dial in/dial out RAS ports. Support for up to 24 concurrent remote access users per card. Supports up to twenty-four modem calls (per card), including V.90, V.34, and K56flex type calls.

  • Page 8: General Specifications

    IRAS-24A T1/ISDN Modem Card Installation and Reference Guide General Table 1 contains the general hardware specifications for the Netaccess IRAS-24A T1/ISDN Modem card: Specifications Table 1: IRAS-24A Specifications Bus interface: PCI-compatible bus adapter Network interface: One 8-pin modular RJ45 PRI...

  • Page 9: Intended Audience

    IRAS-24A T1/ISDN Modem card and driver. Chapter 2: Installing the IRAS-24A Card Describes how to install the IRAS-24A card in a server Chapter 3: Installing the IRAS-24A Driver with Windows NT 4.0 Instructs you how to install the IRAS-24A driver on a Windows NT 4.0 server and how to configure the...

  • Page 10: Documentation Conventions

    IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Appendices Provide additional information for support, licensing, and warranty. Documentation This Guide uses the following conventions: Conventions NOTE Additional, helpful information. CAUTION Information that can prevent damage to your system. WARNING Information that can prevent you from harming yourself.

  • Page 11: Table Of Contents

    Table of Contents PREFACE – About this Guide Product Description................iv Configurations............... iv Netaccess ISA-Bus Adapter Cards ........v Netaccess PCI-Bus Adapter Cards ........vi Product Features ................vi PRI-ISDN Configuration............vi T1-RBS Configuration ............vii General Specifications ............... viii Intended Audience ................
  • Page 12 Installing the IRAS-24A Card............2-3 Connecting to the CSU ..............2-5 Checking the LED Indicators ............2-6 What’s Next?..................2-7 CHAPTER 3 – Installing the IRAS-24A Driver with Windows NT 4.0 Before You Start.................. 3-2 Resource Requirements............3-2 Software Requirements ............3-2 T1 Provisioning ..............
  • Page 13 CHAPTER 4 – Installing the IRAS-24A Driver with Windows NT 3.51 Before You Start.................. 4-2 Resource Requirements............4-2 Software Requirements ............4-2 T1 Provisioning ..............4-3 Network ................. 4-3 Installing the IRAS-24A Software............ 4-4 Installing Driver Software for the Adapter Card ..... 4-4 Installing Remote Access Service (RAS)......
  • Page 14 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Diagnosing Problems with Windows NT 3.51 ......13 Windows NT 3.51 Diagnostics..........13 Checking the System LogWindows NT 3.51 ....16 Running the Netaccess Status Utility ........ 16 APPENDIX A – Service Provisioning APPENDIX B –...

  • Page 15: Chapter 1 - Getting Started

    Installation and configuration overview You should review this chapter before you begin the installation process. Preinstallation To use the IRAS-24A card, you need the following equipment, which is not provided by Brooktrout: Requirements A server PC running under one of the following operating systems: Microsoft Windows NT 4.0, or...

  • Page 16: Hardware And Software Requirements

    Software Requirements Hardware for Windows NT To use the IRAS-24A card, your PC must meet the system requirements for Windows NT Server, Version 4.0 or Version 3.51. NOTE: System BIOS settings for the slot(s) in which the IRAS-24A is installed should be set to allow the adapter to act as a Bus Master.

  • Page 17: Software Requirements

    Getting Started Software Requirements To use the IRAS-24A card, your server must be running with the Windows NT Server version 4.0 or Windows NT Server version 3.51. NOTE: To use the IRAS-24A card with Windows NT 4.0, your server must have Windows NT 4.0 Service Pack 3 or higher installed;...
  • Page 18 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Contact your service provider or telecommunications manager if you need help getting the appropriate PRI-ISDN line. The PRI-ISDN line supports the following switches: Lucent 5ESS and 4ESS Northern Telecom DMS-250 and DMS-100...

  • Page 19: T1-Rbs Service Requirements

    Getting Started T1-RBS Service Requirements The IRAS-24A card requires a T1-RBS line configured as follows: T1 Robbed Bit Signaling (RBS) service (also known as Channelized T1). Contact your service provider or telecommunications manager if you need help getting the appropriate T1-RBS line.

  • Page 20: Installation And Configuration Overview

    IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Installation and IRAS-24A installation and configuration activities fall into three general categories: Configuration Overview Service ordering – If the T1 line(s) is not already installed at your site, it needs to be ordered from your service provider (see Appendix A).

  • Page 21: Chapter 2 - Installing The Iras-24A Card

    T1/ISDN Modem Card. As many as four IRAS-24A cards may be installed in a Windows NT server. NOTE: If you install more than one IRAS-24A card, Brooktrout recommends that you complete all of the installation and configuration steps for the first card before beginning to install the second card.
  • Page 22 Bracket Figure 2-1 Netaccess IRAS-24A T1-ISDN Modem Card Unpacking and After opening the IRAS-24A card box, remove the contents, leaving the card in its protective antistatic container until you Inspecting the are ready to install it. Compare the box contents against the...
  • Page 23 Installing the IRAS-24A Card Installing the After unpacking the IRAS-24A and making certain you have all the required parts, follow these steps to install the card in IRAS-24A Card the server PC. WARNING: Be sure that your PC is turned off and remains turned off until the IRAS-24A card is installed in the server.
  • Page 24 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide PCI Expansion Card Slots Figure 2-2 Seating the IRAS-24A Card in the PC Server 5. Secure the card to the chassis using a bracket screw. 6. Turn on your PC, and allow it to boot normally.

  • Page 25: Connecting To The Csu

    Installing the IRAS-24A Card Connecting to After you physically install the IRAS-24A card, connect the T1 interface port to an external CSU. the CSU NOTE: If your card is the IRAS-24AC, skip to “Checking LEDs (Optional)” in the next section. The IRAS-24AC does not require an external CSU connection.

  • Page 26: Checking The Led Indicators

    IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Checking the The IRAS-24A card has three LEDs (two yellow and one green) that indicate the card’s operating status after the LED Indicators driver has been installed and the firmware has been downloaded to the card.

  • Page 27: What's Next

    Installing the IRAS-24A Card What’s Next? After you install the IRAS-24A card in the server PC, proceed to the instructions for installing and configuring the IRAS-24A T1/ISDN Modem card driver software for your server. Refer to the list below for the right chapter: Chapter 3 for Windows NT 4.0...
  • Page 28 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide...

  • Page 29: Chapter 3 - Installing The Iras-24A Driver With Windows Nt

    Reboot Uninstalling the Netaccess IRAS-24A When you complete the procedures in this chapter, you can use the Netaccess IRAS-24A card with your PRI-ISDN or T1-RBS line. The information in this chapter supplements the WindowsNT Server documentation. If information in this Guide differs from that provided by Microsoft, use the documentation provided by Microsoft.

  • Page 30: Before You Start

    NOTE: You must be logged on the server as a system administrator or have the privilege to add and configure adapters. Software Requirements To use the IRAS-24A card with Windows NT 4.0, your server must have Windows NT 4.0 Service Pack 3 or higher installed.

  • Page 31: T1 Provisioning

    Network A LAN network card other than the IRAS-24A has been installed and configured. If there is no network adapter in the server, add the . For more information, see your MS Loopback Adapter Windows NT Server documentation.

  • Page 32: Installing The Iras-24A Software

    NOTE: If this installation is an upgrade to a newer version of driver software, complete steps 1 through 6 only. If this is the second IRAS-24A adapter card to be installed in your system, follow the directions in “Installing an Adapter Without the Installation Disk”...
  • Page 33 Next to choose another. Browse NOTE: If this is the first installation of the IRAS-24A driver software, the installation options in steps 5 and 6 are not applicable; program and driver files are automatically copied to the selected directory and an installation overview screen appears;...
  • Page 34 Upgrade Software newer version of the driver over a previous installation. 6. IRAS-24A program and driver files are copied to the directory. Software Upgrade: Select from the Information screen to return to the computer desktop and reboot for the upgrade to take effect.
  • Page 35 Installing the IRAS-24A Driver with Windows NT 4.0 8. Select from the Netaccess Devices screen Adapters tab. The Open location screen is displayed. Choose from the list and click NETACC24.INF Figure 3-3 Netaccess Devices Screen 9. Select the Netaccess IRAS-24A PRI ISDN PCI Card...
  • Page 36 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 3-4 Devices Screen (IRAS-24A) Your selection (IRAS-24A) is loaded into the Netaccess Devices screen (Figure 3-5 or Figure 3-6). Click to continue. The IRAS-24A card is auto-detected by the Netaccess installation software and its PCI resources are automatically configured.
  • Page 37 Installing the IRAS-24A Driver with Windows NT 4.0 Figure 3-5 Netaccess Devices Screen (PRI-ISDN)
  • Page 38 3-10 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 3-6 Netaccess Devices Screen (T1-RBS) If you are configuring the IRAS-24A adapter card for PRI-ISDN service, continue with “Configuring for PRI-ISDN Service” on page 3-11; otherwise, skip to “Configuring for T1-RBS Service” on page 3-16 to configure the IRAS-24A adapter card for T1-RBS service.
  • Page 39 Installing the IRAS-24A Driver with Windows NT 4.0 3-11 Configuring for PRI-ISDN Service 1. Select from the Adapters tab on the Properties Netaccess Devices screen to configure PRI port properties. The Netaccess PRI Port Properties screen (Figure 3-7) is displayed. Note that the graphical indicator shows the physical port on the associated card.
  • Page 40 3-12 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide 3. Complete the PRI port properties using the Data , and Directory Number, Port Numbering Type Port supplied by your PRI-ISDN service Numbering Plan provider. (You should have recorded the information on your “ISDN Provisioning Worksheet”...
  • Page 41 Installing the IRAS-24A Driver with Windows NT 4.0 3-13 Table 3-1 Network Port Parameters (PRI-ISDN) Use... To... By... Switch Type Indicate the model of switching Selecting one of the following: equipment at the other end of the PRI line (in the CO). If your...
  • Page 42 3-14 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Table 3-1 Network Port Parameters (PRI-ISDN) Use... To... By... Port Number Type Identify to your service provider Selecting one of the following: the format of the digits the International International number between 7 and...
  • Page 43 Installing the IRAS-24A Driver with Windows NT 4.0 3-15 Table 3-1 Network Port Parameters (PRI-ISDN) Use... To... By... Frame Format Change the frame format on Selecting one of the following: the IRAS-24A card. Extended Super Frame (default) Super Frame Line Coding...
  • Page 44 3-16 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Configuring for T1-RBS Service 1. Select from the Adapters tab on the Properties Netaccess Devices screen to configure T1 port properties. The Netaccess T1 Port Properties screen (Figure 3-8) is displayed. Note that the graphical indicator shows the physical port on the associated card.
  • Page 45 Installing the IRAS-24A Driver with Windows NT 4.0 3-17 NOTE: When installing the IRAS-24A with an external CSU, the Line Length/Build Out must be set to a length (ft.) that most closely corresponds to the distance between the adapter card and the external CSU.
  • Page 46 3-18 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Table 3-2 Network Port Parameters (T1-RBS) Use... To... By... Trunk Type Indicate the T1 trunk type Selecting one of the following: providing the RBS signaling. Wink Start (default) Delay Dial Immediate Dial...
  • Page 47 Installing the IRAS-24A Driver with Windows NT 4.0 3-19 Configuring Ports 1. Select the Ports tab on the Netaccess Devices screen (Figure 3-9). The Netaccess Devices Ports tab is displayed. The twenty-three available ports are labeled: NOTE: Twenty-four ports are available for configuration when the IRAS-24A adapter card is configured for T1-RBS service.
  • Page 48 3-20 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 3-9 Netaccess Devices Ports Tab 2. Select an individual port to configure and click . The Port Properties screen (Figure 3-10) Properties for that port is displayed. Figure 3-10 Port Properties Screen...
  • Page 49 Installing the IRAS-24A Driver with Windows NT 4.0 3-21 You may choose to change the Legacy Name for the port. Data is the default traffic type. indicates that this port supports data only. Data: This port can be used with RAS or by another application such as Procomm®...

  • Page 50: Adding Modems

    3-22 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Adding Modems To install the Netaccess modem software under Windows NT 4.0, follow these steps: 1. From the taskbar, select Start →Settings →Control Panel→Modems. If this is the first time modems have been installed, the Install New Modem screen (Figure 3-11) is displayed.
  • Page 51 Installing the IRAS-24A Driver with Windows NT 4.0 3-23 3. Select from the list of manufacturers; Netaccess, Inc. choose from the models list Netaccess COMPort PRI and click on (Figure 3-12). Next Figure 3-12 Installing Netaccess COMPort Modems The next Install New Modem screen is displayed (Figure 3-13) showing your modem selection and listing all available ports for configuration.
  • Page 52 3-24 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 3-13 Install New Modem (Selected Ports) 4. Select (highlight) all associated with the COMPorts IRAS-24A and choose Next The modems are installed on chosen ports. When finished, you are prompted by a reminder that your system must be restarted before using your modems.

  • Page 53: Installing Remote Access Service (Ras)

    Installing the IRAS-24A Driver with Windows NT 4.0 3-25 Installing Remote Access Service (RAS) Once the adapter card has been successfully installed and modem installation is complete, Remote Access Service has to be configured on your system. This will allow users to dial into the server to be connected.
  • Page 54 3-26 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide To install Remote Access Service (RAS) on a Windows NT 4.0 Server: 1. From the taskbar, select Start →Settings →Control Panel→Network →Services→Add. The Select Network Service screen (Figure 3-14) is displayed.
  • Page 55 Installing the IRAS-24A Driver with Windows NT 4.0 3-27 When Microsoft RAS configuration is complete, the Add RAS Device screen (Figure 3-15) appears; it displays the internal name for the first RAS port, COM5 - Netaccess COMPort PRI. Figure 3-15 Add RAS Device Screen: First RAS Port 3.
  • Page 56 3-28 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide 4. Click to configure the first COM port for Configure RAS. The Configure Port Usage screen (Figure 3-17) is displayed. Figure 3-17 Configure Port Usage Screen 5. Select your Port Usage configuration as follows:...
  • Page 57 Installing the IRAS-24A Driver with Windows NT 4.0 3-29 7. Continue to add and configure RAS ports (Figure 3-18), by doing one of the following: If the port you are adding uses the same setting as the previous port, choose Clone.
  • Page 58 3-30 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide 8. Choose Network The Network Configuration screen is displayed. The selected protocols and server settings are global; they will apply to all RAS ports (Figure 3-19). Figure 3-19 Network Configuration Screen 9.
  • Page 59 Installing the IRAS-24A Driver with Windows NT 4.0 3-31 NOTE: The Configuration screens will popup automatically if you don’t choose “Configure” just choose “OK” A configuration screen specific to the protocol is displayed, for example, Figure 3-20 shows the TCP/IP Configuration screen.
  • Page 60 3-32 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide 10. When you complete your selections, click NOTE: If you are not sure which protocols to choose, refer to the Windows NT Server documentation, or click Help. 11. When the Remote Access Setup window is...
  • Page 61 Installing the IRAS-24A Driver with Windows NT 4.0 3-33 Checking for Errors Related to the IRAS-24A Card and Driver After you reboot the server, check the system event log to verify there are no error messages associated with the IRAS-24A card or driver, i.e., no entries.

  • Page 62: Installing An Adapter Without The Installation Disk

    IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Installing an Adapter Without the Installation Disk The first time the IRAS-24A is installed on your system, the Netaccess CD-ROM is used to setup the product by running the Netaccess setup.exe program. After the first installation, you do not need to run the Netaccess setup.exe again to add...

  • Page 63: Uninstalling Netaccess Software

    Removing Netaccess Comport Software: Provides instructions for removing all the Netaccess comport software from your computer. Removing the Installed Adapter (Driver) and Modems To remove the IRAS-24A adapter from the list of Netaccess Devices: 1. From the taskbar, select Start→Settings→Control Panel→Netaccess Devices 2.
  • Page 64 3-36 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide 4. Select and remove all installed modems associated with the IRAS-24A. Click Close Choose at the prompt. The Remote Access Setup screen will appear if RAS ports were configured. 5. Individually choose RAS ports associated with the IRAS-24A and click on the button.
  • Page 65 Installing the IRAS-24A Driver with Windows NT 4.0 3-37 Removing Remote Access Service 1. Remove Remote Access Service from your system by selecting Start→Settings→Control Panel→Network Choose the tab. Services 2. Select from the list of installed Remote Access Service network services and click on...
  • Page 66 3-38 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide To remove all Netaccess Comport Software from your system: 1. From the taskbar, select Start→Settings→Control Panel →Add/Remove Programs 2. Select from the list of installed Netaccess Comport software and click on the button.

  • Page 67: Setting Up Ras Permissions

    Installing the IRAS-24A Driver with Windows NT 4.0 3-39 Setting Up RAS The following steps describe how to set up user permissions for RAS. For more information about RAS, refer to the Permissions Windows NT Server documentation. To set up RAS user permissions: 1.

  • Page 68: What's Next

    3-40 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide What’s Next? Congratulations, you have successfully completed the installation and configuration of the Netaccess IRAS-24A driver and utilities under Windows NT 4.0. You should be prepared to send and receive calls based on how you configured your services.

  • Page 69: Chapter 4 - Installing The Iras-24A Driver With Windows Nt

    Setting up user permissions Uninstalling the Netaccess IRAS-24A When you complete the procedures in this chapter, you can use the Netaccess IRAS-24A card with your PRI-ISDN or T1-RBS line. The information in this chapter supplements the Windows NT Server documentation. If information in this Guide differs from that provided by Microsoft, use the documentation provided by Microsoft.

  • Page 70: Before You Start

    NOTE: You must be logged on the server as a system administrator or have the privilege to add and configure adapters. Software Requirements To use the IRAS-24A card with Windows NT 3.51, your server must have Windows NT 3.51 Service Pack 5 installed.

  • Page 71: T1 Provisioning

    Network A LAN network card other than the IRAS-24A has been installed and configured. If there is no network adapter in the server, add the . For more information, see your MS Loopback Adapter Windows NT Server documentation.

  • Page 72: Installing The Iras-24A Software

    RAS (Remote Access Service) and adding modems. Installing Driver Software for the Adapter Card To install the IRAS-24A driver software on a Windows NT 3.51 Server: 1. Insert the provided Netaccess CD-ROM into your CD-ROM drive.
  • Page 73 Next to choose another. Browse NOTE: If this is the first installation of the IRAS-24A driver software, the installation options in steps 5 and 6 are not applicable; program and driver files are automatically copied to the selected directory and an installation overview screen appears;...
  • Page 74 IRAS-24A, or the option to install a Upgrade Software newer version of the driver over a previous installation. 6. IRAS-24A program and driver files are copied to the directory. Software Upgrades: Select from the Information screen to return to the computer desktop and reboot for the upgrade to take effect.
  • Page 75 Installing the IRAS-24A Driver with Windows NT 3.51 8. Select from the Netaccess Devices screen Adapters tab. The Open location screen is displayed. Choose from the list and click IRAS24A.INF Figure 4-3 Netaccess Devices Screen 9. Select the Netaccess IRAS-24A PRI ISDN PCI Card...
  • Page 76 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 4-4 Devices Screen (IRAS-24A)
  • Page 77 Installing the IRAS-24A Driver with Windows NT 3.51 Your selection (IRAS-24A) is loaded into the Netaccess Devices screen (Figure 4-5 and Figure 4-6). Click to continue. The IRAS-24A card is auto-detected by the Netaccess installation software and its PCI resources are automatically configured.
  • Page 78 4-10 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 4-6 Netaccess Devices Screen (T1-RBS) If you are configuring the IRAS-24A adapter card for PRI-ISDN service, continue with “Configuring for PRI-ISDN Service” on page 4-11; otherwise, skip to “Configuring for T1-RBS Service” on page 4-16 to configure the IRAS-24A adapter card for T1-RBS service.
  • Page 79 Installing the IRAS-24A Driver with Windows NT 3.51 4-11 Configuring for PRI-ISDN Service 1. Select from the Adapters tab on the Properties Netaccess Devices screen to configure PRI port properties. The Netaccess PRI Port Properties screen (Figure 4-7) is displayed. Note that the graphical line indicator shows the physical port in the card associated with the selected line number.
  • Page 80 4-12 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide 3. Complete the PRI port properties using the Data , and Directory Number, Port Numbering Type Port supplied by your PRI-ISDN service Numbering Plan provider. (You should have recorded the information on your “ISDN Provisioning Worksheet”...
  • Page 81 Installing the IRAS-24A Driver with Windows NT 3.51 4-13 Table 4-1 Network Port Parameters (PRI-ISDN) Use... To... By... Switch Type Indicate the model of switching Selecting one of the following: equipment at the other end of the PRI line (in the CO). If your...
  • Page 82 4-14 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Table 4-1 Network Port Parameters (PRI-ISDN) Use... To... By... Port Number Type Identify to your service provider Selecting one of the following: the format of the digits the International International number between 7 and...
  • Page 83 Installing the IRAS-24A Driver with Windows NT 3.51 4-15 Table 4-1 Network Port Parameters (PRI-ISDN) Use... To... By... Frame Format Change the frame format on Selecting one of the following: the IRAS-24A card. Extended Super Frame (default) Super Frame Line Coding...
  • Page 84 4-16 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Configuring for T1-RBS Service 1. Select from the Adapters tab on the Properties Netaccess Devices screen to configure T1 port properties. The Netaccess T1 Port Properties screen (Figure 4-8) is displayed. Note that the graphical indicator shows the physical port on the associated card.
  • Page 85 Installing the IRAS-24A Driver with Windows NT 3.51 4-17 NOTE: When installing the IRAS-24A with an external CSU, the Line Length/Build Out must be set to a length (ft.) that most closely corresponds to the distance between the adapter card and the external CSU.
  • Page 86 4-18 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Table 4-2 Network Port Parameters (T1-RBS) Use... To... By... Trunk Type Indicate the T1 trunk type Selecting one of the following: providing the RBS signaling. Wink Start (default) Delay Dial Immediate Dial...
  • Page 87 Installing the IRAS-24A Driver with Windows NT 3.51 4-19 Configuring Ports 1. Select the Ports tab (Figure 4-9). The Netaccess Devices Ports tab is displayed. The twenty-three available ports are labeled: NOTE: Twenty-four ports are available for configuration when the IRAS-24A adapter card is configured for T1-RBS service.
  • Page 88 4-20 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 4-9 Netaccess Devices Ports Tab 2. Select an individual port to configure and click . The Port Properties screen (Figure 4-10) Properties for that port is displayed. Figure 4-10 Port Properties Screen...
  • Page 89 Installing the IRAS-24A Driver with Windows NT 3.51 4-21 You may choose to change the Legacy Name for the port. Data is the default traffic type. indicates that this port supports data only. Data: This port can be used with RAS or by another application such as Procomm®...

  • Page 90: Installing Remote Access Service (Ras)

    The instructions that follow describe how to install and configure RAS support in addition to installing the modem software and configuring the IRAS-24A ports. If RAS support is already installed, skip those steps as indicated. To install the Netaccess modem software under Windows NT 3.51, follow these steps:...
  • Page 91 Installing the IRAS-24A Driver with Windows NT 3.51 4-23 2. From the Control Panel, double-click on Network. The Network Settings screen (Figure 4-11) is displayed. Figure 4-11 Network Settings Screen 3. If Remote Access Service is on the Installed Network Software list, skip to Step 5.
  • Page 92 4-24 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 4-12 Add Port Screen The Remote Access dialog box (Figure 4-13) is displayed. Figure 4-13 Remote Access Dialog Box 6. Choose . A list of modems is displayed in the Cancel Configure Port screen (Figure 4-14).
  • Page 93 Installing the IRAS-24A Driver with Windows NT 3.51 4-25 Figure 4-14 Configure Port Screen 7. Highlight any modem on the list and choose NOTE: The Netaccess COMPort PRI modem is not listed because it is not yet installed. The Remote Access Setup screen (Figure 4-15) is...
  • Page 94 4-26 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 4-15 Remote Access Setup Screen 8. Choose . A series of screens prompt you for Network information about your network (NetBEUI, TCP/IP, IPX, etc.). Enter information until you are returned to the Remote Access Setup screen (Figure 4-15).
  • Page 95 Installing the IRAS-24A Driver with Windows NT 3.51 4-27 Figure 4-16 Netaccess Program Group Icon 10. Return to the Network Settings screen, highlight from the Installed Network Remote Access Service Software list, and choose . The Remote Configure Access Setup screen is displayed.
  • Page 96 4-28 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 4-18 Autodetection of Netaccess COMPort PRI 14. Choose to automatically highlight the Netaccess COMPort PRI modem in the Configure Port screen (Figure 4-19). Figure 4-19 Configure Port Screen...
  • Page 97 Installing the IRAS-24A Driver with Windows NT 3.51 4-29 15. Select the appropriate Port Usage configuration as follows: Choose if you want the port available Dial out only for outgoing calls only. Choose if the port should Receive calls only accept incoming calls only (typical configuration for a server).
  • Page 98 4-30 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 4-20 Network Configuration Screen 17. Select your Dial out Protocols and Server Settings for RAS users. To globally configure the RAS ports with a network protocol, click the button next to it.
  • Page 99 Installing the IRAS-24A Driver with Windows NT 3.51 4-31 NOTE: If you are using TCP/IP protocol and not planning to use a DHCP server, have a “static pool” of IP addresses available to enter in the TCP/IP Configuration screen. Figure 4-21 TCP/IP Configuration Screen 18.
  • Page 100 4-32 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 4-22 Twenty-Three Ports Configured for RAS 20. When the Remote Access Setup screen is redisplayed, click Continue Windows NT Setup posts an informational message to let you know that it is configuring the RAS ports.
  • Page 101 Installing the IRAS-24A Driver with Windows NT 3.51 4-33 Checking for Errors Related to the IRAS-24A Card and Driver After you reboot the server, check the system event log to verify there are no error messages associated with the IRAS-24A card or driver, i.e., no entries.

  • Page 102: Installing An Adapter Without The Installation Disk

    IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Installing an Adapter Without the Installation Disk The first time the IRAS-24A is installed on your system, the Netaccess CD-ROM is used to setup the product by running the Netaccess setup.exe program. After the first installation, you do not need to run the Netaccess setup.exe again to add...

  • Page 103: Uninstalling Netaccess Software

    Installing the IRAS-24A Driver with Windows NT 3.51 4-35 Uninstalling Uninstalling the IRAS-24A software from your Windows NT 3.51 system is divided into three sections as follows: Netaccess Software Removing Remote Access Service: Provides instructions for removing RAS from your system.

  • Page 104: Removing An Installed Adapter (Driver)

    “Removing an Installed Adapter (Driver)” to remove the IRAS-24A from the list of installed Netaccess Devices. Removing an Installed Adapter (Driver) To remove the IRAS-24A adapter from the list of Netaccess Devices: 1. From the Program Manager, select the Main group icon and double-click on Control Panel.

  • Page 105: Removing Netaccess Comport Software

    Installing the IRAS-24A Driver with Windows NT 3.51 4-37 3. Select the installed Netaccess IRAS-24A adapter card from the list and click on the Button. Remove The Netaccess driver software and service is removed from the system registry. Click At this point, your adapter is removed. Reboot your system now to finish.

  • Page 106: Setting Up Ras Permissions

    4-38 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide 3. Reboot your system so that the changes to the network take effect. Once the system has completely shutdown, do a cold boot by shutting the computer off, wait 10 seconds, then turn it back on to reboot.
  • Page 107 Installing the IRAS-24A Driver with Windows NT 3.51 4-39 Figure 4-23 Remote Access Permissions 4. Set up user permissions as required for your remote users and click...

  • Page 108: What's Next

    4-40 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide What’s Next? Congratulations, you have successfully completed the installation and configuration of the Netaccess IRAS-24A driver and utilities under Windows NT 3.51. You should be prepared to send and receive calls based on how you configured your services.

  • Page 109: Chapter 5 - Basic Operations And Troubleshooting

    Netaccess Statistics Utility Operational When all of the items in the following list have been verified, the IRAS-24A card is ready to send and receive calls: Checklist PRI-ISDN or T1-RBS service has been installed and connected to the CSU. Any CSU status indicators should show the connection is established (Appendix A).
  • Page 110 D-channel (see “Running the Netaccess Status Utility” in this chapter). Common Once the IRAS-24A driver is configured and accepting calls, no further device administration should be required. Problems Following are some common problems that you may encounter during installation or normal operation.
  • Page 111 Line has been “busied out” by the service provider. Check the status indicators on the CSU. IRAS-24A card is not configured properly. Verify LED status and settings. D-channel not up (ISDN only). Use the Netaccess Status Utility program to determine if the D-channel is established.
  • Page 112 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide The IRAS-24A adapter card also has a debug COMPort associated with it, referred to as the AnyCall Diagnostic Monitor (see Appendix C). With assistance from Brooktrout Customer Support, commands can be entered to determine the state of the firmware and low-level line and D-channel status.

  • Page 113: Diagnosing Problems With Windows Nt 4.0

    Basic Operations and Troubleshooting Diagnosing To check the IRAS-24A card status and diagnose line problems, there are four tools available: Problems with Windows NT 4.0 Windows NT Diagnostics Event Viewer Netaccess IRAS-24A card status utility AnyCall Diagnostic Monitor (Appendix C) Windows NT 4.0 Diagnostics...
  • Page 114 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 5-1 Windows NT 4.0 Diagnostics Screen 2. Select the tab. The Resources screen Resources (Figure 5-2) is displayed. The IRQ settings in use by system devices are listed. Look for any entries.
  • Page 115 Basic Operations and Troubleshooting Figure 5-2 Windows NT Diagnostics – Resources Screen 3. Select the button to view the I/O Port I/O Ports Addresses assigned to system devices. 4. Select the button to view the Memory Memory Addresses assigned to system devices. 5.

  • Page 116: Checking The System Log - Windows Nt 4.0

    Figure 5-3 Devices Screen Checking the System Log – Windows NT 4.0 The Windows NT system log (Figure 5-4) lists information about system devices and services. You can use it to verify errors related to the IRAS-24A card or driver.
  • Page 117 Basic Operations and Troubleshooting Figure 5-4 System Viewer To identify errors related to the IRAS-24A card and driver: 1. From the desktop, select Start→Programs→Administrative Tools (Common)→Event Viewer. The System Viewer (Figure 5-4) is displayed. 2. Look for entries. NetaccPC 3. Double-click an entry to view details about it.

  • Page 118: Running The Netaccess Status Utility

    5-10 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Running the Netaccess Status Utility The Netaccess Line Status Tool utility enables you to check the alarm and D-channel status of the T1 line connected to the IRAS-24A card. Phone calls can only be made/received when a line has both:...
  • Page 119 Basic Operations and Troubleshooting 5-11 The IRAS-24A device is located and automatically displays the Control box and the line status window for the first device found (Figure 5-6 or Figure 5-7). The Control box (not displayed) provides driver version information and can also be used to launch individual line status windows for up to 4 cards.
  • Page 120 5-12 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Table 5-1 describes the important fields for the Netaccess Status utility. Table 5-1 Netaccess Status Screen Fields Field Possible Values Line Green Indicates the line is up. Indicates the line is down.

  • Page 121: Windows Nt 3.51 Diagnostics

    Basic Operations and Troubleshooting 5-13 Diagnosing To check the IRAS-24A card status and diagnose line Problems with problems, there are four tools available: Windows NT 3.51 Windows NT Diagnostics Event Viewer Netaccess IRAS-24A card status utility AnyCall Diagnostic Monitor (Appendix C) Windows NT 3.51 Diagnostics...
  • Page 122 5-14 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Figure 5-8 Windows NT Diagnostics Screen 2. Select Devices A Devices screen (Figure 5-9) is displayed; all active devices on the system are listed. Figure 5-9 Windows NT 3.51 System Devices List...
  • Page 123 Basic Operations and Troubleshooting 5-15 3. Locate the device that contains . This is the NetaccPC device name for the active IRAS-24A card. 4. Click on the entry and then select NetaccPC Device Details A diagnostics window similar to the one shown in Figure 5-10 is displayed.

  • Page 124: Checking The System LogWindows Nt 3.51

    5-16 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Checking the System LogWindows NT 3.51 After you reboot the server, check the system event log to verify there are no error messages associated with the IRAS-24A card. To access the Event Log, follow these steps: 1.
  • Page 125 Basic Operations and Troubleshooting 5-17 The Control box (not displayed) provides driver version information and can also be used to launch individual line status windows for up to 4 cards. Figure 5-11 Line Status for PRI-ISDN Configuration Figure 5-12 Line Status for T1-RBS Configuration...
  • Page 126 5-18 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Table 5-2 describes the important fields for the Netaccess Status utility. Table 5-2 Netaccess Status Screen Fields Field Possible Values Line Green Indicates the line is up. Indicates the line is down.

  • Page 127: Appendix A - Service Provisioning

    Service Provisioning This chapter describes how to order PRI-ISDN and T1-RBS service and discusses the equipment and wiring required to connect the IRAS-24A card’s ports to the T1 line. The chapter is divided into the following sections: Service ordering overview...
  • Page 128 A-2 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Service The general steps for provisioning service for your IRAS-24A card are listed below. Each step is described in greater detail Ordering in this appendix. An “ISDN Provisioning Worksheet” Overview (Figure A-2), or a “T1-RBS Provisioning Worksheet”...
  • Page 129 Service Provisioning The T1 Interface Port on the IRAS-24A card (up to four per server) must be connected to an external Channel Service Unit (CSU), which you are responsible for supplying. NOTE: The IRAS-24AC model has an internal CSU and does not require an external CSU connection.
  • Page 130 NOTE: Obtaining T1-RBS service usually requires several weeks. The T1 Interface Port on the IRAS-24A card (up to four per server) must be connected to an external Channel Service Unit (CSU), which you are responsible for supplying.
  • Page 131 Service Provisioning Before calling a service provider, make sure you have the following information available: Your current phone number and address. The name of the nearest cross street to your office. If you have already purchased a CSU, the manual supplied with it.
  • Page 132 A-6 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Table A-1 lists the major phone companies and the phone number for ordering services. Service from a Long Distance Carrier Because of the competition among long distance phone companies, their rates for service are often lower than those of local companies.
  • Page 133 Service Provisioning Table A-1 Major Phone Companies Phone Companies Phone Number Bell Atlantic Business 1-800-570-ISDN (4736) Residential 1-800-204-7332 Ameritech National Hotline 1-800-TEAM-DATA (832-6328) email address teamdata@x400gw.ameritech.com Bell South ISDN Hotline 1-800-428-ISDN (4736) Cincinnati Bell ISDN Service Center (513) 566-3282 Nevada Bell Small Business (702) 333-4811 Large Business...
  • Page 134 1-800-624-ISDN (4736) Sprint (Long Distance Carrier) ISDN Representative (913) 624-4392 Channel To connect the IRAS-24A card to a T1 line, FCC regulations require a Channel Service Unit (CSU) be connected into the Service Unit T1 interface port. (CSU) The CSU performs two main functions: Conditions the digital signals for transmission through the network.
  • Page 135 The local phone company provides the local loop wiring from the CO to the demarcation point at your office. Brooktrout supplies the cable to connect the IRAS-24A card to the CSU. You are responsible for the in-house wiring running from the demarcation point to the CSU, including wall jacks.
  • Page 136 A-10 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide If you plan to wire the site yourself or hire a contractor, local and national standards for telephone and electrical wiring must be followed. Bellcore offers an ISDN Wiring and Powering Guidelines (Residence and Small Business) Version 2 document containing detailed information on the strategies and standards for in-house wiring.
  • Page 137 Brooktrout-Supplied Cable Brooktrout supplies an 8-wire straight-through cable with the an IRAS-24A card to connect the PC to the CSU. If you make or purchase your own cable, obtain an 8-wire straight-through (not a crossover) cable that terminates in an 8-pin modular connector (RJ-45) on the IRAS-24A end.
  • Page 138 PRI-ISDN line. To communicate with the CO, the settings you choose for the CSU must match the values used by the CO switch and IRAS-24A card. Refer to the manual supplied with the CSU for instructions on setting framing and line coding.
  • Page 139 Each B-channel provisioned for circuit-switched data and voice (CSD/V). The D-channel on channel 24 of the line (the IRAS-24A cannot recognize a D-channel on any other channel). No packet handlers other than the D-channel. Some service providers offer special packet data transfer capabilities (such as X.25 messages) over the...
  • Page 140 A-14 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Ordering T1-RBS Service When you call to order T1-RBS service, ask for service provisioned as follows. Wink Start trunk type Superframe (SF) frame type and B8ZS line coding. Each B-channel provisioned for circuit-switched data and voice (CSD/V).
  • Page 141 If the PRI-ISDN service provider inquires about a feature that is not included on Figure A-2, describe how you plan to use the IRAS-24A card (e.g., number of users, dial out protocols used, dial in to specific computer or to network, etc.). If the agent is unsure of the correct value for a setting, request the default.
  • Page 142 For example, the number type National allows the IRAS-24A card to dial is 7 to 10 digit (including area code) phone numbers. To make an outgoing call, the IRAS-24A card must use the proper combination of number type and numbering plan.
  • Page 143 B8ZS line coding, disable inverted HDLC. Automatic rate adaptionRate adaption allows your IRAS-24A card to make/receive either 64 kbps or 56 kbps calls over a B-channel. ISDN calls may be routed over lines that “rob” bits from the channel for signaling purposes, reducing the amount of data the channel can carry from 64 kbps to 56 kbps.
  • Page 144 If the T1-RBS service provider inquires about a feature that is not included on Figure A-3, describe how you plan to use the IRAS-24A card (e.g., number of users, dial out protocols used, dial in to specific computer or to network, etc.). If the agent is unsure of the correct value for a setting, request the default.

  • Page 145: Switch Type

    Service Provisioning A-19 Directory ID ______________ Switch Type ______________ Variant __________________ Port Numbering Type: National Unknown International Port Numbering Plan: ISDN Unknown Inverted HDLC Disabled Enabled Rate Adapted Disabled Enabled Link Termination Type User Network Frame Format: Line Coding: B8ZS Figure A-2 ISDN Provisioning Worksheet...

  • Page 146: Line Coding

    A-20 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Trunk Type ___________________ Framing Type_________________ Line Coding: B8ZS Figure A-3 T1-RBS Provisioning Worksheet...

  • Page 147: Appendix B - Brooktrout Support Services

    APPENDIX B Brooktrout Support Services Customer First Brooktrout is committed to delivering complete Customer Satisfaction. We endeavor to make all of our products reliable, easy to install, and easy to use. Our dealers and distributors are fully trained on our products so that they can help you on a local, technical level, if you need assistance.
  • Page 148 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Brooktrout U.S.A. Support Brooktrout Technology, Inc. 410 First Avenue Needham, MA 02494-2722 Technical Support direct (781) 433-9600 24 Hr Fax-Corporate (781) 455-7185 Hours (Tech): 8:30 a.m. to 5:30 p.m. EST, Mon-Fri Online or Automated Access (24 hours, 7 days a week) Internet techsupport@brooktrout.com...
  • Page 149 Brooktrout Support Services Additional International Access Contact your local reseller or distributor. Internet - techsupport@brooktrout.com World Wide Web - http://www.brooktrout.com...
  • Page 150 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide...

  • Page 151: Appendix C - Using The Anycall Diagnostic Monitor

    APPENDIX C Using the AnyCall Diagnostic Monitor The Netaccess IRAS-24A adapter card has a debug COMPort associated with it, referred to as a “Virtual TTY (VTTY)” port. Once the VTTY debug port is opened, commands can be entered to determine the state of the firmware and the low-level line and D-channel status.
  • Page 152 C-2 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Diagnostics for After the IRAS adapter card and driver software are installed and running on your system, the VTTY port can be opened. Windows NT 4.0 NOTE: If you have not installed the driver software, please refer to the installation instructions for Windows NT 4.0 in...
  • Page 153 Using the AnyCall Diagnostic Monitor The VTTY Activity Screen (Figure C-1) is displayed. Commands can know be entered into the Activity Screen to check the status of the adapter card. Figure C-1 Activity Screen Tracing Link Activity The diagnostic trace function allows you to trace Layer 2 and Layer 3 messages entering and leaving the HDLC controller on the board.
  • Page 154 C-4 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Two types of traces are supported: A Level 1 trace shows Layer 2 and Layer 3 messages being passed over the links, and provides some protocol and routing information. A Level 2 trace resembles a Level 1 trace but also displays the received/transmitted message Information frame in hexadecimal format.
  • Page 155 Using the AnyCall Diagnostic Monitor Ch# Time Direct SAPI TEI Type N(s) N(r) P/F Size --- ----- -------- ---- ---- --- -------- ---- ---- --- ------ 00 1B76 Xmit SABME 0003 01 1B76 Rcvd SABME 0003 01 1B76 Xmit 0003 00 1B77 Rcvd 0003...
  • Page 156 C-6 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Table C-1 Trace Values & Meanings Value Meaning HDLC channel used for formatting; possible values are 0 – 64 Time Hexadecimal timestamp incremented at 1 ms intervals Direct Direction of frame; possible values are Xmit (transmitted by the board) and...
  • Page 157 Using the AnyCall Diagnostic Monitor Running a Level 2 Trace To start a Level 2 trace, type and press . To stop the Return trace, type and press . Figure C-3 shows a Level 2 Return trace example for the initial stages of an ISDN call establishment.
  • Page 158 C-8 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Diagnostics for After the IRAS adapter card and driver software are installed and running on your system, the VTTY port can be opened. Windows NT 3.51 NOTE: If you have not installed the driver software, please refer to the installation instructions for Windows NT 3.51 in...
  • Page 159 Using the AnyCall Diagnostic Monitor The VTTY Activity Screen (Figure C-4) is displayed. Commands can know be entered into the Activity Screen to check the status of the adapter card. Figure C-4 Activity Screen...
  • Page 160 C-10 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Tracing Link Activity The diagnostic trace function allows you to trace Layer 2 and Layer 3 messages entering and leaving the HDLC controller on the board. The trace function displays link layer protocol messages only, such as ISDN Q.931.
  • Page 161 Using the AnyCall Diagnostic Monitor C-11 Ch# Time Direct SAPI TEI Type N(s) N(r) P/F Size --- ----- -------- ---- ---- --- -------- ---- ---- --- ------ 00 1B76 Xmit SABME 0003 01 1B76 Rcvd SABME 0003 01 1B76 Xmit 0003 00 1B77 Rcvd...
  • Page 162 C-12 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Table C-2 Trace Values & Meanings Value Meaning HDLC channel used for formatting; possible values are 0 – 64 Time Hexadecimal timestamp incremented at 1 ms intervals Direct Direction of frame; possible values are Xmit (transmitted by the board) and...
  • Page 163 Using the AnyCall Diagnostic Monitor C-13 Running a Level 2 Trace To start a Level 2 trace, type and press . To stop the Return trace, type and press . Figure C-6 shows a Level 2 Return trace example for the initial stages of an ISDN call establishment.
  • Page 164 C-14 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide...

  • Page 165: Appendix D - Limited Warranty

    APPENDIX D Limited Warranty Warranties As the original purchaser, you receive these warranties from Brooktrout: Hardware Your Brooktrout IRAS card (collectively, “Products”), will be free from defects in material and workmanship and will perform in substantial compliance with the user documentation accompanying the Products for 1 year from your date of purchase.
  • Page 166 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Your Your warranty rights will be honored provided you: Obligations 1. Read and follow your user documentation for installation, setup, software setup, and operating guidelines. 2. Use the Products and software only in suitable...
  • Page 167 Limited Warranty Warranty If you think there is a problem or defect with your purchased item, your contact will be: Service In the U.S.A. Brooktrout Technical Support department: direct (781) 433-9600 Your warranty service options in the U.S.A. are as follows: Provides for replacement within thirty (30) days without charge (if under warranty).
  • Page 168 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide From Outside the U.S.A. Contact your local Brooktrout supplier or Brooktrout regional center for shipping instructions. Returned Products must include all other components from your original package, including the Product and any cables, connectors, software diskettes, and user documentation.
  • Page 169 Limited Warranty Disclaimer THIS LIMITED WARRANTY IS THE ONLY WARRANTY WE MAKE FOR THE PRODUCT AND SOFTWARE. TO THE EXTENT ALLOWED BY LAW, NO OTHER WARRANTY APPLIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OR OF NON- INFRINGEMENT.
  • Page 170 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide...

  • Page 171: Appendix E - Agency Warnings And Notices

    APPENDIX E Agency Warnings and Notices FCC Rules and The Netaccess IRAS-24A Card complies with FCC Rules for a Class A digital device. As required by FCC Rules and Regulations - Regulations, the following information is provided for the Part 15 guidance of the user.
  • Page 172 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Changes or modifications to the digital device not expressly approved by Brooktrout Technology, Inc. could void the user’s authority to operate the equipment. FCC Rules and This equipment complies with Part 68 of the FCC Rules. On...
  • Page 173 If the IRAS-24A terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of the service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your rights to file a complaint with the FCC if you believe it is necessary.
  • Page 174 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide Model IRAS-24A The IRAS-24A is a DSX-1 device. Federal regulations (FCC Part 68) prohibit connection of a DSX-1 device to the network without an FCC approved Channel Service Unit (CSU). Customers connecting this device to the network, shall upon...
  • Page 175 Canadian Interference-Causing Equipment Regulations.” Notices “Cet appareil nume´rique de la classe (A) respecte toutes les exigences du Règlement sur le mate´riel brouilleur du Canada.” Warranty and Repair Service Center Brooktrout Technology, Inc. 410 First Avenue Needham, MA 02494-2722 781-433-9600...
  • Page 176 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide...

  • Page 177: Appendix F - Software License Agreement

    APPENDIX F Software License Agreement General Terms Brooktrout grants you a non-exclusive license to use the copies of the software program(s) supplied with this product on the following terms: You may: a. Use the software program on a computer or a network, but only in conjunction with a Brooktrout hardware product;...
  • Page 178 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide b. Rent, transfer, sublicense or grant any rights in the program or accompanying documentation (including any time-sharing arrangement) in any form to any other person without the prior written consent of Brooktrout;...
  • Page 179 A-2 central office (CO) A-8 A-12 Adding Modems 3-22 Channel Service Unit (CSU) 1-2 administrative tools 13 connecting to the IRAS-24A 2-5 AMI line coding 1-3 requirements A-8 Anycall Diagnostics circuit ID A-12 NT 3.51 C-8 NT 4.0 C-2...
  • Page 180 1-1 driver hardware viii COM port vi network 3-30 4-29 installation 3-4 network protocol 3-30 4-30 IRAS-24A driver software ix PRI-ISDN lines 1-3 driver software upgrade 3-4 system 1-2 T1-RBS lines 1-5 configuring ports 3-19 3-23 4-19 configuring RAS 3-25...
  • Page 181 Windows NT 3.51 4-4 Loop Start trunk type 3-18 4-18 installing with Windows NT 4.0 3-4 Lucent Custom 3-13 4-13 IRAS-24A T1/ISDN Modem Card Lucent Custom variant 3-13 4-13 ISDN numbering plan 3-13 4-13 A-16 Lucent switches 3-13...
  • Page 182 ISDN service A-2 Netaccess Comport Software Ordering PRI-ISDN Service A-13 removing 3-35 ordering T1 service A-6 Netaccess IRAS-24A PRI ISDN PCI Card 3-7 Ordering T1-RBS Service A-14 Netaccess IRAS-24A PRI T1 RBS Card 3-7 Netaccess status utility 12 NetaccPC 2...
  • Page 183 Index-5 PRI-ISDN Service Remote Access Services line properties 3-12 4-12 permissions 3 PRI-ISDN service iii A-13 Removing driver software files 3-35 4-37 primary rate interface ISDN lines 1-3 Removing Netaccess Comport Software 3-37 Primary Rate ISDN A-13 requirements 1-1 system 1-2 product description iv returning products D-3 product features vi...
  • Page 184 Immediate Dial 1-5 Wink Start 1-5 system administrator privileges 3-2 trunk types system event log 16 Windows NT 3.51 4-18 Windows NT 4.0 3-18 provisioning 3-3 uninstalling the IRAS-24A driver software 3-35 T1 digital line A-13 A-14 T1 line 1-1...
  • Page 185 Index-7 uninterruptible power supply A-8 Windows NT 4.0 iv driver installation 3-4 Unknown number type 3-14 4-14 framing type 3-18 Unknown numbering plan 3-13 4-13 inverted HDLC 3-14 RAS installation 3-26 unpacking the card 2-2 Software Requirements 3-2 User Side signaling 3-14 4-14 A-17 troubleshooting 5...
  • Page 186 Index-8 IRAS-24A T1/ISDN Modem Card Installation and Reference Guide...
  • Page 187 Directory ID ______________ Switch Type ______________ Variant __________________ Port Numbering Type: National Unknown International Port Numbering Plan: ISDN Unknown Inverted HDLC Disabled Enabled Rate Adapted Disabled Enabled Link Termination Type User Network Frame Format: Line Coding: B8ZS ISDN Provisioning Worksheet...
  • Page 188 Trunk Type ___________________ Framing Type_________________ Line Coding: B8ZS T1-RBS Provisioning Worksheet...

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