DVS VENICE 4U/HPE Hardware Manual

Media production hub

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VENICE Hardware Guide (Version 3.2)
Media Production Hub
VENICE 4U/HPE
Hardware Guide

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Summary of Contents for DVS VENICE 4U/HPE

  • Page 1 VENICE Hardware Guide (Version 3.2) Media Production Hub VENICE 4U/HPE Hardware Guide...
  • Page 3: Venice Hardware Guide

    VENICE Hardware Guide Introduction Overview Installation Operation Maintenance Appendix Index...
  • Page 4 Specifications and data may change without notice. We offer no guarantee that this documentation is correct and/or complete. In no event shall Rohde & Schwarz DVS GmbH be liable for any damages whatsoever (including without limitation any special, indirect or consequential damages, and dam- ages resulting from loss of use, data or profits, or business interruption) arising out of the use of or inability to use the hardware, software and/or manual materials.
  • Page 5 Headquarters: Rohde & Schwarz DVS GmbH Krepenstr. 8 30165 Hannover GERMANY Phone: +49-511-67807-0 Fax: +49-511-630070 E-mail: info.dvs@rohde-schwarz.com Internet: http://www.dvs.de Support: Phone: +49-511-67807-125 Fax: +49-511-371985 E-mail: service.dvs@rohde-schwarz.com...
  • Page 7: Registration Form

    Registration Form PLEASE SEND TO: Rohde & Schwarz DVS GmbH Dear customer, Krepenstr. 8 30165 Hannover this product was developed and tested thoroughly. Unfor- GERMANY tunately, the possibility of problems and errors can never be ruled out. To support us in helping you as fast as possi-...
  • Page 9: Table Of Contents

    Contents Introduction ................1-1 Overview ................. 1-2 Target Group ................1-3 Conventions Used in this User Guide ........1-3 Safety Instructions ..............1-4 Important Notes ..............1-6 Overview ..................2-1 Variants: VENICE 4U and VENICE HPE ........2-2 Overview of the Front .............. 2-3 ..........
  • Page 10 VENICE Hardware Guide Operation ..................4-1 Starting the System ..............4-1 Shutting Down the System .............4-2 Maintenance ................5-1 Hard Disk Maintenance ............5-2 ............5-2 5.1.1 Introduction to RAID ........5-4 5.1.2 Identifying a Broken Hard Disk ............5-5 5.1.3 Replacing a Hard Disk Opening and Closing the Casing ..........5-8 ............5-8 5.2.1 Opening the Casing...
  • Page 11: Introduction

    Introduction This documentation describes how to use the hardware of VENICE, the Media Production Hub manufactured by Rohde & Schwarz DVS GmbH (in short ’DVS’). VENICE is a highly flexible server system for the capturing and playout of audio and video content. Especially designed for highly optimized, file-based broadcast workflows, it provides multiple independent chan- nels and supports natively the most common compressed formats.
  • Page 12: Overview

    Chapter 3 Describes the hardware installation of the DVS system. Chapter 4 Explains how to operate the DVS system, i.e. how to start and shut down the device. Chapter 5 Details maintenance work, for example, in case of a hard disk, fan or power supply unit failure.
  • Page 13: Target Group

    VTR, you should know how to handle this equipment. When performing maintenance tasks on the hardware of the DVS sys- tem, you must be qualified to work on, repair and test electrical equip- ment.
  • Page 14: Safety Instructions

    – Use, store and transport the DVS system only in compliance with the technical data laid out in section “Technical Data” on page A-5. – If fluids or solid objects get inside the casing, the DVS system must be disconnected from the power supply immediately. Before using the DVS system again, it has to be checked by authorized service personnel.
  • Page 15 For error-free working and a long service life VENICE needs some basic environmental conditions: – Do not expose the DVS system to sources of heat, such as direct sunlight or a radiator. – Do not cover or obstruct the ventilation holes of the system.
  • Page 16: Important Notes

    In the warranty period the cus- tomer must keep the original packing and pack the DVS product in it in case of a product return. If the customer is not satisfied with the repair, DVS will have the option to either attempt a further repair, exchange the product or refund the purchase price.
  • Page 17 DVS product after appro- priate prior notification to either your local distributor or DVS in Germany. DVS will then take the device free of charge to a waste disposal organization which will recy- cle and reuse it environmental friendly.
  • Page 18 VENICE Hardware Guide...
  • Page 19: Overview

    Overview This chapter provides a detailed overview of the hardware of the DVS system. The system will be shown in a front and a rear view and all its parts and connectors will be described. For explanatory reasons the section about the rear also contains some further information about the digital video in- and outputs.
  • Page 20: Variants: Venice 4U And Venice Hpe

    VENICE Hardware Guide 2.1 Variants: VENICE 4U and VENICE HPE The VENICE system can be delivered in two different hardware variants depending on, for example, the type of use or the performance that is required. The following variants are available: –...
  • Page 21: Overview Of The Front

    Overview 2.2 Overview of the Front This section gives an overview of the front of the DVS system. After an overall overview of the front the operable front panel at the top of the system will be described first. This will be followed by descriptions of the faceplate and the hard disk array.
  • Page 22: Operation Items

    With the operation items at the system’s front the hardware of VENICE can be controlled (e.g. turned on or off). There you can also find LEDs that allow you to assess the state of the DVS system as well as USB connectors.
  • Page 23: Hdd Leds

    The power switch turns the system on or off. The respective state of the system will be indi- cated by the DVS logo in the middle of the face- plate (see section “Faceplate” on page 2-7). reset Resets your system and initiates a warm re- boot.
  • Page 24 VENICE Hardware Guide the following you find a description of the HDD LEDs for the VENICE 4U and the VENICE HPE. VENICE 4U The following figure shows the arrangement of the LEDs on the front panel of the VENICE 4U chassis: Figure 2-3: HDD LEDs (VENICE 4U) Each LED represents a hard disk of the array: LEDs:...
  • Page 25: Faceplate

    Overview Figure 2-5: HDD LEDs (VENICE HPE) Each LED represents a hard disk of the array: LEDs: 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 hard disks: first disk second disk set main storage hard disks Figure 2-6: HDD LEDs and the hard disk array (VENICE HPE) Starting from the left, the first four LEDs display the accesses to the top row of the main storage hard disks (see section “Hard Disk Array”...
  • Page 26: Hard Disk Array

    The faceplate is built with an integrated backlit DVS logo which indi- cates the state of the system, i.e. its power-on status: If the DVS logo is illuminated, the power is turned on; if not, the power is turned off.
  • Page 27 Overview system/metadata hard disks are protected with a battery backup unit to prevent data loss, for example, in case of a power failure. Further information about RAID and the location of the main storage and system/metadata hard disks can be found in sec- tion “Introduction to RAID”...
  • Page 28: Dvd Drive

    VENICE Hardware Guide disk carrier The disk carriers hold each one hard disk of the array. The hard disks are mounted to the disk carriers with several screws normally located at the sides of the carriers. lever Once the lever is unlatched with the opener, it can be used to pull the disk carrier and its hard disk out of the system.
  • Page 29: Overview Of The Rear

    Overview 2.3 Overview of the Rear This section describes the rear of the system. After an overall overview of the rear some explanatory details about the digital video in- and out- puts are given. Next, the main connector panel will be described, fol- lowed by detailed descriptions of the ATX connector panel, the slot panel connectors and the power supply.
  • Page 30: Digital Video I/Os

    VENICE Hardware Guide slot panel connectors The slot panel connectors of the DVS system provide, for example, video I/O panels contain- ing video connections and the graphics card panel. Furthermore, if applicable, some addi- tional panels may be present for internal rea- sons or on customer request.
  • Page 31: Main Connector Panel

    Overview The following tables show the signal distribution over the I/O ports for the different video rasters (color modes) when either SDTV or a 1.5-Gbit/s connection are configured for the channels, or the channels are set to 3 Gbit/s: Table 2-1: SDI signal distribution, SDTV and 1.5-Gbit/s SDI SDI In SDI Out Video Mode...
  • Page 32 VENICE Hardware Guide ample, the connectors for remote control and the digital video in- and outputs (serial digital interface). Pin-outs of most connectors can be found in section “Signal In- and Outputs” on page A-10. Figure 2-13: Main connector panel on rear Item Description Ch.
  • Page 33 Overview Item Description RS-422 Ch. 1 DB-9 connector (female), serial RS-422 inter- face for an out- or input of master/slave control signals for video channel 1; its pin-out (master or slave) will be switched by the software auto- matically RS-422 Ch. 2 Same as ’RS-422 Ch.
  • Page 34: Atx Connector Panel

    Same as ’Ref In Ch. 1/2’ but for video channels 3 and 4 2.3.4 ATX Connector Panel The ATX connector panel on the rear of the DVS system holds the con- nectors of the computer system. It provides the following connections: 11 12...
  • Page 35: Slot Panel Connectors

    IPMI/KVM for system management; if you want to use this port, please contact DVS directly in case of setup questions 8, 9 USB ports...
  • Page 36 The VGA panel is the panel of the graphics card. The monitor for the VENICE software has to be connected here. For further information about the graphics card, please refer to the original manufacturer’s documentation included in the delivery of the DVS system. 2-18...
  • Page 37 Overview HDMI Panel The HDMI panel of VENICE provides the high-definition multimedia in- terfaces (HDMI connectors) for an output of digital audio and video sig- nals. HDMI A (1.4a) HDMI B HDMI C HDMI D Figure 2-16: HDMI panel To connect to DVI ports an HDMI-to-DVI adapter has to be used.
  • Page 38: Power Supply

    VENICE Hardware Guide 2.3.6 Power Supply The redundant power supply provides the system with power. It con- sists of several independent power supply units: Even if one fails the others will still offer enough power to keep the system working. The system can be operated with one power supply unit out of order.
  • Page 39: Battery Backup Unit

    The battery backup unit is located inside the casing of the DVS system, fastened to an air duct: Figure 2-18: Location of battery backup unit inside the system The battery backup unit is a rechargeable battery that will be charged automatically when the system is turned on.
  • Page 40 VENICE Hardware Guide 2-22...
  • Page 41: Installation

    To make warranty claims you have to keep the original pack- ing and use it in case of a return transportation.  Place the DVS system on a firm, flat surface within reach of a power outlet or mount it in a rack. For good air circulation and cooling make sure the ventilation holes are not covered.
  • Page 42 VENICE Hardware Guide...
  • Page 43: Operation

    To start the system perform the following:  Press the power switch briefly to turn on the system. The system will be started and the DVS logo in the middle of the face- plate lights up. As with any standard computer after initial booting, the system begins to load the installed operating system.
  • Page 44: Shutting Down The System

    VENICE Hardware Guide 4.2 Shutting Down the System There are several possibilities to shut down the DVS system. All depend on whether the operating system is already loaded, frozen or not com- pletely loaded. Please act accordingly. To shut down the system perform the following according to the state of the system’s operating system:...
  • Page 45: Maintenance

    For each work a detailed procedure description is given. If you experience trouble with the system that cannot be resolved with the work described here or in section “Troubleshooting” on page A-2, please contact your local vendor or DVS directly.
  • Page 46: Hard Disk Maintenance

    RAID. The IT world has defined several ’levels’ of RAID, most of them providing some kind of data protection. The RAID feature makes the DVS system tolerant of disk failures. Even with a broken disk operations can still be continued and, once the failed disk has been replaced, the missing data can be recovered easily.
  • Page 47 (dual parity) ten once With the available RAID feature the DVS system can withstand disk fail- ures without losing data or access to data. The following figures show a representation of the hard disk arrays of the DVS systems (see also section “Hard Disk Array” on page 2-8).
  • Page 48: Identifying A Broken Hard Disk

    VENICE Hardware Guide hard disks: first disk second disk set main storage disk set Figure 5-2: Disk sets (RAID packs) of the VENICE HPE The system/metadata hard disks of the VENICE HPE are in- stalled inside the system in disk carriers. 5.1.2 Identifying a Broken Hard Disk In case of an alarm or when suspecting a worn hard disk, you have to identify the broken hard disk first in order to replace it.
  • Page 49: Replacing A Hard Disk

    Before replacing a hard disk you have to gather the log files of the RAID controller. If you know how to do this, you may pro- ceed on your own. If not, please contact the DVS service de- partment first.
  • Page 50 The system/metadata hard disks of the VENICE HPE are in- stalled inside the system in disk carriers. In case of a failure please contact the DVS service department. To remove a hard disk from the system perform the following:  If appropriate, stop all accesses to the hard disk array of your sys- tem, for example, by exiting the video system software and sever- ing the network connections.
  • Page 51 The disk carrier of the replaced disk should be level with the others of the array. Once the faceplate of the DVS system is back in place, the replacement of the hard disk is finished. After several minutes the replaced hard disk will be automatically recognized by the system.
  • Page 52: Opening And Closing The Casing

    Both tasks will be explained in this section. 5.2.1 Opening the Casing To open the casing of the DVS system perform the following: The system you are working on operates with voltages that can be hazardous to your health. Never work on the system or access its interior with the power cable(s) being plugged in.
  • Page 53: Fan Maintenance

    Maintenance With this the task of closing the casing is finished and you can turn the system back on at any time. 5.3 Fan Maintenance To cool the many hard disks installed in the system as well as the other electronic parts (e.g.
  • Page 54 VENICE Hardware Guide  Reconnect the power cords.  Press the power switch to turn on the system.  Observe the fans and memorize the failed one (the fan not revolving is the broken one).  Press the power switch until the system turns off. ...
  • Page 55 Maintenance  Next close the casing of the system as described in section “Clos- ing the Casing” on page 5-8. With the last step finished you have successfully replaced the defective fan module. Once the system is turned on, no alarm should be sounded anymore.
  • Page 56: Controller Maintenance

    VENICE Hardware Guide 5.4 Controller Maintenance During the service life of the DVS system you may have to exchange a RAID controller (see section “Introduction to RAID” on page 5-2). It may be indicated, for example, if a disk set (RAID pack) cannot be ac- cessed anymore.
  • Page 57 Maintenance With the last step finished you have successfully replaced the defective RAID controller. Now, you have to integrate the new controller in the ex- isting configuration:  Turn on the system as described in section “Starting the System” on page 4-1. After the initial booting you will see something like the following on the screen: Following foreign Arrays are found:...
  • Page 58: Power Supply Maintenance

    LED (see section “Operation Items” on page 2-4) at regular intervals. Each power supply unit in the DVS system is hot-swappable, so you can safely replace it with the system running. Follow these steps to re- place a power supply unit: For an overview of a power supply unit see section “Power...
  • Page 59 Maintenance  Slide the new unit into the power supply until it clicks into place. Only use original manufacturer spare parts. Other spare parts might damage your system. When completely inserted please observe that the latch is truly in place and locking the unit. ...
  • Page 60: Backup Or Recovery Of The System Disk

     If appropriate, disconnect all Fibre Channel cables and all externally connected storage devices from the system.  Turn on or restart the DVS system and at the indicated moment dur- ing start-up press [F11] on your keyboard to enter the boot menu.
  • Page 61 If you do not perform any action, DVS Rescue will be loaded automatically after 30 seconds. Once the loading has finished, you will see the DVS Rescue script with its options on the screen. Your display should look similar to the follow-...
  • Page 62: Restoring The System Disk

     If appropriate, disconnect all Fibre Channel cables and all externally connected storage devices from the system.  Turn on or restart the DVS system and at the indicated moment dur- ing start-up press [F11] on your keyboard to enter the boot menu.
  • Page 63 A further list of possible source images will be detailed on the screen. If there is only the DVS recovery image on the USB flash drive, this one will be listed. If there are several images, all will be displayed.
  • Page 64  Select the image you want to use for the recovery by pressing the arrow keys on your keyboard. Normally, it provides the serial num- ber of the DVS system in its name. To confirm your choice press [Enter] on your keyboard.
  • Page 65: Removal Of The Faceplate

    2-7). Beneath it you will see a cable with a jack connection that supplies the DVS logo of the faceplate with power.  Unplug the jack connection.  Next hold tight the faceplate and remove the hinge wires as indi-...
  • Page 66 VENICE Hardware Guide 5-22...
  • Page 67: Appendix

    Appendix This chapter first gives some hints how to resolve irregularities during operation. After that technical data and general information about the DVS system are provided.
  • Page 68: Troubleshooting

    A.1 Troubleshooting The table below lists some errors that may occur during the operation of the DVS system and details how to resolve them. The information in it are valid for both, the VENICE 4U and the VENICE HPE variant. Infor- mation concerning only either one or the other variant are indicated as such.
  • Page 69 A RAID controller is If you can rule out the above men- defective. tioned causes, a RAID controller may be defective. Before attempting to exchange a RAID controller (see sec- tion “Controller Maintenance” on page 5-12) contact the DVS service department.
  • Page 70 If using the VENICE HPE variant: Error Cause Solution An alarm is sounded A system/metadata Please contact the DVS service de- and the alarm LED is hard disk is defective. partment. off. The alarm cannot The system/metadata hard disks of the...
  • Page 71: Technical Data

    Appendix A.2 Technical Data This section provides technical data of VENICE. When installing the DVS system in a rack, take care that warmed up air is conducted to the rear of the rack and properly vented away. A.2.1 General Technical Data...
  • Page 72: Dimensions

    VENICE Hardware Guide A.2.2 Dimensions The following figure shows the dimensions of the DVS system. The drawing already includes some space for connectors and plugs that can protrude from the rear (’plug safety’ (l minus j), usually plus 150 mm). However, this amount of space depends on the type of con- nectors used.
  • Page 73: Hardware Specifications

    Appendix A.3 Hardware Specifications The following table shows the hardware specifications of VENICE as they are available for each video channel pair (ch. 1/2 or ch. 3/4). Table A-1: VENICE specifications per video channel pair Video Input Output HDMI 1.4a 1 HDMI HDMI 1.3 1 HDMI...
  • Page 74: Data Formats

    VENICE Hardware Guide Table A-1: VENICE specifications per video channel pair (cont.) Data Formats Color Modes 4:2:2 A 4:2:2:4 RGB 4:4:4 RGBA 4:4:4:4 Storage Format Compressed or uncompressed YUV 4:2:2 YUVA 4:2:2:4 RGB 4:4:4 RGBA 4:4:4:4 all in 8/10 bit, user selectable Internal Processing Color space conversion Frame repetition...
  • Page 75: Video Rasters

    Appendix A.4 Video Rasters The following table shows some of the supported video rasters. All fre- quencies indicate the frame rate. Some rasters are available as optional features only. The availability of rasters depends on the selected file format and/or codec. Table A-2: Supported video rasters Total lines Aspect...
  • Page 76: Signal In- And Outputs

    VENICE Hardware Guide A.5 Signal In- and Outputs This section provides pin-out information about some of the connectors provided by the VENICE system. High-Definition Multimedia Interface (HDMI Connector) Pin No. Signal Pin No. Signal TMDS Data 2 TMDS CLK GND TMDS Data 2 GND /TMDS CLK /TMDS Data 2...
  • Page 77 Appendix Digital Audio (25-Pin D-Sub Connector) Table A-3: Digital Audio 1-8 Pin No. Signal Pin No. Signal Audio OUT CH 7/8 /Audio OUT CH 7/8 Audio OUT CH 5/6 /Audio OUT CH 5/6 Audio OUT CH 3/4 /Audio OUT CH 3/4 Audio OUT CH 1/2 /Audio OUT CH 1/2 Audio IN CH 7/8...
  • Page 78 TX_D_CON RX_C_CON /RX_D_CON /TX_C_CON – – These connectors will be switched between ’RS-422 In’ and ’RS-422 Out’ by the software automatically depending on the selected opera- tion mode. For RS-422 control DVS systems support the standard industrial 9-pin protocol. A-12...
  • Page 79: Packing Instructions

    Appendix A.6 Packing Instructions The following describes the best way to pack a DVS system. Keep the original packing and use it in case of transportation. Otherwise the warranty will be void. In any other case, if you do not have the original packing any- more, use a similar structured packing for transportation.
  • Page 80 VENICE Hardware Guide Figure 3: Figure 4: Pack accessories: Close box A: Figure 5: Figure 6: Pack box A in box B with foam: Close box B: A-14...
  • Page 81: Conformity Declarations

    A.7.2 EC Declaration of Conformity (CE Marking) Rohde & Schwarz DVS GmbH herewith declares that the following product(s) according to the provisions of the mentioned EC Directives – including their relevant revisions at the time of this declaration – is (are)
  • Page 82 VENICE Hardware Guide FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful in- terference when the equipment is operated in a commercial environ- ment.
  • Page 83: Index

    Index ........2-16 Numerics COM port .... 1-6, A-15 conformity declaration ......2-12, 2-15 3-Gbit/s SDI ........2-11 connectors 9-pin D-Sub connector pin-out ..2-11, 2-16 ATX connector panel ........ A-12 RS-422 In ........2-12 labeling ......A-12 RS-422 Out ..2-11, 2-13 main connector panel ..
  • Page 84 ......1-6, 1-7 important notes ......... 2-10 ....2-12 tray independent video channels ......2-19 ........3-1 DVI (connection) installation ....2-5, 2-8 DVS logo (faceplate) instructions ......5-17, 5-19 ........3-1 DVS Rescue installation ......2-10 ......5-1 eject (DVD drive) maintenance ..2-10 ........4-1...
  • Page 85 Index ........A-3 ..........2-14 overheating RS-422 ..........2-1 ........2-15 overview Ch. 1 ........1-2 ........2-15 chapters Ch. 2 .......2-11 ........2-15 connectors Ch. 3 .........2-9 ........2-15 disk carrier Ch. 4 ..........2-3 ....... A-12 front control protocol .....2-20 ........ A-12 power supply unit In pin-out .........2-11 ......
  • Page 86 VENICE Hardware Guide ......A-5 technical data ....... A-9 video raster ..... 2-5, 2-17 USB connectors ........2-2 VENICE 4U variants ........2-2 VENICE HPE ........ 2-2 VENICE 4U ........2-17, 2-18 ......2-2 VENICE HPE video channel ........... 1-1 VENICE ........2-14 audio ......

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