Crosley CR42C Lancaster Instruction Manual page 13

Limited Manufacturer's Warranty
Crosley Radio, Inc. warrants the product to be free from defects in material and
workmanship under normal use for a period of one year from the original date of purchase.
This warranty is not transferable. If the product is determined to be defective during the
warranty period, the unit will be repaired or replaced at Crosley Radio's sole discretion.
This warranty covers manufacturing defects and normal consumer use and does NOT
cover damage or failure as a result of abuse, accident, alterations, misuse, neglect,
abnormal wear and tear, inadequate maintenance, commercial or unreasonable use,
damage caused by power surges, mishandling, accident, acts of God or attempted repair
by an unauthorized service agent. Also not covered are cosmetic damages, cords and
antennas.
Should this product fail to function in a satisfactory manner, it is best to first contact our
technical support team for assistance to ensure it is being operated properly.
If it is indeed determined that the unit is no longer operational, please contact the retailer
from which it was purchased. In many cases, your retailer will be able to provide a
replacement unit at no charge within the scope of their return policy. If the retail return
period has expired, please contact Crosley Radio directly to participate in the one year
protection program.
You will need to contact our offices M-F 8am-5pm EST to obtain an RA (Return
Authorization) Number. You will be instructed to send the unit (at your cost) to our offices in
its original packaging (or reasonable substitute to prevent damage.) You will need to clearly
mark your RA number on the outside packaging and include the original sales receipt (or a
copy) indicating date of purchase, amount paid, and place of purchase. You will also need
to include your full name, shipping address and daytime contact number. You will be
instructed to include a check or money order for any applicable return shipping and
handling fees. A Crosley advisor will confirm the fees associated with your product's
shipping size/weight. Returned products will not be shipped to PO Boxes. Crosley Radio
will not be responsible for delays or unprocessed claims resulting from a purchaser's
failure to provide any or all of the necessary information.
There are no express warranties except as listed above.
The purchaser's bill of sale is the only proof of warranty entitlement.
This warranty gives the purchaser specified legal rights in addition to any rights
which may vary from state to state.
In accordance with the "Moss-Magnuson Warranty Act" of July 10, 1975, this is
termed a "limited warranty" which in no way compromises Crosley Radio's high
standards of quality and workmanship.
Tech Support and Product Questions
CALL TOLL FREE: 1.888.CROSLEY
(1.888.276.7539)
Crosley 1 Year Warranty Program
CALL TOLL FREE: 1.800.926.7801