Protect America Simon XT Installation Manual And User's Manual

Protect america simon xt security system installation manual and user guide

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Installation manual (16 pages)

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Page 1 Protect America Installation Manual and User Guide This manual is the property of Protect America, Inc. This installation manual contains confidential information which is proprietary to Protect America, Inc. You may not disclose this information to third parties and you may not copy all or any part of this installation manual.
Page 2: Table Of Contents
Step 1: Check Package Contents ........page 2 Step 2: Connect the Simon XT ........page 3 Step 3: Get to Know the Simon XT ........ page 4 Step 4: Chime, Clock & User Setup ....... page 5 Step 5: Installing Your Sensors ........page 6 Step 6: Activate Your System .........
Page 3 The Simon XT Easy Installation Manual...
Page 4: Step 1: Check Package Contents
Step 1: Check Package Contents Find a convenient location for your Simon XT control panel. It should be located near a phone jack and a non-switched electrical outlet. It should be in a location that can be accessed easily when entering or leaving the home.
Page 5: Step 2: Connect The Simon Xt
HomePulse OR Cellular DO NOT PLUG IN YOUR SIMON XT! You must connect the battery before plugging your Simon XT into the wall outlet. 2.2 — Connect the Phone Cord or the Ethernet Cable — Cellular users skip this step Standard and Two-Way Voice customers follow the "Landline"...
Page 6: Step 3: Get To Know The Simon Xt
Step 3: Get to Know the Simon XT 3 — The Controls Motions Press to arm interior sensors. Doors + Windows LCD Display Press to arm perimeter sensors. The LCD display can show a variety of Siren phrases and icons.
Page 7: Step 4: Chime, Clock & User Setup
Turn on Chime If the chime is on and the system is disarmed, the Simon XT panel will use voice notification when doors or windows are opened. When the chime is on, a bell icon is shown on the display.
Page 8: Step 5: Installing Your Sensors
Step 5: Installing Your Sensors Make sure to clean the installation location before applying each sensor. Upon installing, write the location of each sensor on the "Sensor Information Worksheet" located on page 8 of the installation manual for future reference. 5.1 —...
Page 9: Step 6: Activate Your System
Your system is now installed and ready to be activated. Call to Activate Protect your home and family today! Your system is not yet active—you must call Protect America to activate your system! When calling, please have your Sensor Information Worksheet and your Packing Slip at hand.
Page 10: Sensor Information Worksheet
Sensor Information Worksheet Sensor Sensor Name Sensor Type Location Number Example Front Door Door/Window Sensor Front Door Sensor 1 Sensor 2 Sensor 3 Sensor 4 Sensor 5 Sensor 6 Sensor 7 Sensor 8 Sensor 9 Sensor 10 Sensor 11 Sensor 12 Sensor 13 Sensor 14 Sensor 15...
Page 11: Fcc Notices
This equipment may not be used on coin service provided by the telephone company. Connections to party lines is subject to tariffs. SERVICE If you have any questions about your security system or if you need service, please contact your security dealer. Company Name Protect America Phone Number 1-800-951-5111 Monitoring Number 1-877-274-0604 2002 GE INTERLOGIX ITI is a registered trademark of GE Interlogix Specifications are subject to change. Some features are optional.
Page 12: Product Overview
• Self-contained control panel • Devices that report to the panel • Devices that respond to commands from the panel GLASS BREAK SENSOR MOTION GARAGE DETECTOR DOOR SIMON XT SENSOR Simon XT INTERACTIVE VIDEO CAMERA SIMON XT TOUCH SCREEN SMOKE DETECTOR DOOR &...
Page 13: Simon Xt Key Features
Simon XT Key Features: Control Description Piezo Siren The piezo siren makes alarm beeps and status beeps. Fire and intrusion alarm beeps are always played at high volume, while the volume of status beeps (such as trouble or chime beeps, entry and exit delay beeps, or auxiliary alarm beeps) is programmable.
Page 14: Access Codes And Arming/Disarming
After the exit delay has expired, the alarm will sound immediately when a door is opened. Disarming the system Use the KEYPAD to enter your 4-digit master or user code. The Simon XT will voice "System Disarmed." For advanced programming tips, frequently asked questions, and further help...
Page 15 Arming/Disarming Arming a sensor makes it active and allows the panel to generate an alarm when a door or window is opened or when an unauthorized person enters a specific area. Disarming makes the sensor inactive in the system. The current arming level is shown on the panel display and changes in arming level are announced.
Page 16: Quick Exit
If enabled by your installer, the Exit delay extension feature will recognize when you arm the system, leave your house and then quickly re-enter your house (such as you would if you forgot your car keys.) In such a case Simon XT will restart your exit delay to give you the full exit delay again Bypassing sensors Bypassing a sensor allows you to open the sensor while the system is armed.
Page 17: System Status
Arming/Disarming System Status Press STATUS (no code is required) to cause the system to display and speak the following types of information: • Alarm conditions • Alarm history • Trouble conditions • Open sensors • Bypassed sensors The STATUS button blinks when an active alarm exists. The STATUS is lit when an abnormal condition such as a trouble or open sensor exists in the system.
Page 18: Top Level Menus
Top Level Menus This section explains the top-level menus, with the exception of system programming, which makes up the bulk of the menus and can be found in its own section. Set clock If the panel loses both AC and battery power, then upon restoring power the system time will default to midnight and blink, indicating it has been set correctly.
Page 19: System Programming
Top Level Menus System Programming To enter system programming mode, do the following: 1. Enter the system menu. 2. Scroll up/down to System Programming, then press Enter. 3. The panel displays Enter code. 4. Enter your master code, then press Enter. At this point, you are in the System Programming submenu.
Page 20: Duress Code
Top Level Menus Duress code. The duress code, when used in place of another user code, generates a silent duress alarm, which is reported to the central monitoring station. Initially, the duress code is blank. The duress code can be deleted by pressing Disarm while the code is being changed. To change the duress code: 1.
Page 21: Security System Beeps And Messages
Security System Beeps & Messages Your security system communicates to you through the use of panel voice messages and panel beeps. You communicate to your security system with key presses on the Control Panel or Keychain touchpads. Disarming and programming require you to input a 4-digit access code. The Master Access Code default is 1-2-3-4 when the security system is shipped from the factory.
Page 22: Panel Indicator Lights
Security System Beeps & Messages Panel Indicator Lights Use the following table to understand the panel indicator lights. Button When the Button Light is on When the button Flashes ARM Doors & Windows Doors / Windows armed Doors / Windows armed & No Entry Delay on ARM Motion Sensors Motion Sensors armed Motion Sensors armed &...
Page 23: Smoke And Heat Detector Locations
Smoke and Heat Detector Locations • Before mounting alarms, program (learn) them into memory and do a sensor test from the alarm’s intended location to ensure good RF communication to the panel. • Locate the alarm in environmentally controlled areas where the temperature range is between 40 and 100°F (5 and 38°C) and the humidity is between 0 and 90% noncondensing.
Page 24: Testing Your System
2) Close all doors and windows and make sure that the status light on your Simon XT is off. 3) Use the keypad to enter the master or a valid user code. Your display should read “System Disarmed”...
Page 25: Testing Sensors
Testing Sensors You can test sensors one at a time to make sure they are sending strong signals to the panel. You should test your sensors once a week by following the steps below. To perform the Sensor Test: 1. Scroll to System Tests. 2.
Page 26: False Alarm Prevention
False Alarm Prevention What is a false alarm? A false alarm is defined as any signal that elicits a response by police, fire, or emergency medical services for which there is no evidence of any activity that justifies an emergency response. With an estimated 25% yearly increase in alarm systems nationwide, emergency responders are becoming overwhelmed with false alarms.
Page 27 • DO NOT CALL 911. DO NOT LEAVE UNTIL YOU HAVE SPOKEN WITH THE MONITORING STATION. Contact the Protect America Service Department when you... • Need to perform your monthly system test. • Are planning any home renovation projects that will change the number of doors or windows, or that will require additional motion sensors.
Page 28: Frequently Asked Questions
1-800-951-5111 and a representative will walk you through testing your security system. How many access codes can my Simon XT hold? The Simon XT control panel can store 8 user codes and 1 duress (panic) code in addition to the master code.
Page 29 Note: This is not a permanent setting; press SILENT after arming each time that you want to silence the exit-delay beeps. Why does my Simon XT have two phone lines? The phone line labeled "Wall" is connected to the wall phone jack; it is necessary to communicate to the monitoring station.
Page 30: Cellular Conversion Installation Manual
Cellular Conversion Installation Manual CELLULAR CONVERSION INSTALLATION MANUAL...
Page 31: Package Contents
Package Contents In your box you should find: Cellular Conversion Device (2) Wall Anchors With Screws (1) Velcro Set (2) Door Stickers (2) Window Stickers (1) Yard Sign (1) Refrigerator Magnet 3 pieces...
Page 32: Before You Begin
Installation Before you begin: • The best location for the cellular conversion device is near the large metal box that operates your existing home security system, also known as the main panel. • With a large screw driver, locate and remove the knock out (a piece of metal covering an opening for wires to run through) on the side of your alarm system box.
Page 33 Installation Reconnecting the battery Connect the RED wire from the Connect the RED wire leading cellular conversion device to the from your existing alarm system to corresponding side of the alarm the splitter provided on the RED panel battery. Repeat for BLACK. wire leading from the alarm panel battery.
Page 34 Installation Start-Up Sequence For a typical cellular conversion device, the expected start up sequence is as follows: 1. LED for Power will flash for 10 seconds and will then hold solid. 2. Within 30 seconds, the CELL IP LED should start to flash slowly. 3.
Page 35: Led Diagnostics
LED Diagnostics The LEDs on your cellular conversion device indicate the UNIT STATUS as described below: Description STATUS Off means the unit is not powered Flashing means the unit is booting Solid means the unit is powered CELL IP Off means the unit does not have IP connectivity over GPRS Slow Flashing means the unit has an IP address but is not connected to an UltraAgent server Solid means the unit has established a secure communications session with an...
Page 36: Gps Vehicle Tracking Device
GPS VEHICLE TRACKING DEVICE GPS Vehicle Tracking Device...
Page 37 Installation Connect the tracking device to your vehicle's OBD Port. It is generally located beneath the driver's side dashboard. The port may have a cover that, prior to installing the tracking device, will need to be removed. Keep your vehicle door open until the LED labeled "G" lights up, indicating a GPS connection.
Page 38 Tracking the Device The User Website Access the User Website using the following web address: http://protectamerica.u-traq.com. Login using the username and password provided to you (this can be changed after your initial login). You can locate the device's current location by clicking Locate Now. A request will be sent to the tracking device to update its current location.
Page 39 Tracking the Device The User Website You may then click the History Tab to view the vehicle's location. To have the device report its location every 5 minutes for 1 hour, click Track Now. A request to enable live tracking will be sent to the device. Using live tracking, the device will now report the vehicle's location every 5 minutes for the next hour, which you may view using the History Tab.
Page 40 Tracking the Device The History Tab To view the tracking history for the device, click View. To view the tracking history for the device by date, simply select a date or date range from the drop down menus, and then click Go.
Page 41 Tracking the Device The History Tab You may also view the history for specific events such as: • Trips • Stops • Speed Alerts • Zone Alerts Viewing the history for trips will show starting point, stopping point, and duration of trips. Viewing the history for stops will show locations where the vehicle ignition was turned off.
Page 42 Tracking the Device The Notifications Tab You can receive notifications on the following: • Zone Alerts • Ignition Alerts • Speed Alerts • Lock Alerts • Low Battery Alerts Zone Alerts allow you to set up notifications for when the vehicle enters and exits a specific area.
Page 43 Tracking the Device The Notifications Tab Enter the following information into the corresponding box. Once that is complete, click Preview. A red box will appear on the map over the address you have entered. To adjust the zone, click and drag the red corner markers to the desired position.
Page 44 Tracking the Device The Notifications Tab Speed Alerts allow you to set up notifications for when the vehicle exceeds your custom speed limit. Low Battery Alerts allow you to set up notifications when the power supplied to your GPS device goes below 10.8 VDC. Please Note: This alert does not provide notification when the power is removed from your GPS device.
Page 45 Tracking the Device The Settings Tab The Settings Tab allows you to: • Activate Additional Users • Specify Time Zones • Change your username and/or password. To Activate Additional Users to the account click Create a new user.
Page 46 Tracking the Device The Settings Tab To specify your Time Zone select from the drop down menu. You can also Change your username and/or password within the settings tab. To do this click edit located by your name at the bottom of the screen.
Page 47 Tracking the Device The Support Tab The Support Tab provides contact information to Protect America, Inc. as well as a link to frequently asked questions (FAQ's)
Page 48 Click the "Forgot password" icon on the login page. You will be prompted to input the email address used when your account was setup. Press the "Reset Password" button. Once you have sent the request, Protect America will email you instructions to reset your password.
Page 49 FAQ's Can I cover up the lights on the device? After installation, the lights may be covered up with no effect on the device's performance. Is this a satellite-based vehicle tracking system? Yes, the tracking unit determines its location from satellite signals. How accurate is the location? The u-TRAQ mapping system uses the United States GPS Satellite System to locate a vehicle from ten to within a few hundred feet of its actual location.
Page 50 FAQ's Why does my history report indicate multiple events during the same time and location? This is due to loss of GPRS and/or GPS communications, which is typically caused by your vehicle moving into a covered area, such as a garage or tunnel. These events have been stored in the device and are delivered to the web site once communication is restored, and will report the time and location of its last known location.
Page 51 FAQ's What does each of the Event Types in the Location History mean? Event Type Definition Normal Location reporting every 5 minutes while engine is on. Engine On Indicates that the vehicle’s ignition has been turned on. Engine Off Indicates that the vehicle’s ignition has been turned off. Speed Alert Notification when a vehicle exceeds a user-defined speed limit.
Page 52: Customer Care
Protect America, Inc, 3800 Quick Hill Road, Building 1-100, Austin, TX 78728. 1-800-951-5111. Licenses: AL: 12-027; AR: E 2001-0538; AZ: ROC114856 (L-67), ROC114855 (C-12); CA: ACO 4115; DE: 06- 204; FL: EG13000437; GA: LVA205875; IA: AC-0081; IL: 127-001092; LA: F492; MD: 107-1657; MI: MS: 15005347 8714 Huckleberry Lane, Lansing MI.