Brother DCP-L2560DW Basic User's Manual
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Basic User's Guide
DCP-L2560DW
MFC-L2720DW
MFC-L2740DW
Online User's Guide
This Basic User's Guide does not contain all
the information about the machine.
To learn detailed information, read the Online
User's Guide at
solutions.brother.com/manuals

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Summary of Contents for Brother DCP-L2560DW

  • Page 1 Basic User's Guide DCP-L2560DW MFC-L2720DW MFC-L2740DW Online User's Guide This Basic User's Guide does not contain all the information about the machine. To learn detailed information, read the Online User's Guide at solutions.brother.com/manuals...
  • Page 2 Register your product on-line at http://www.brother.com/html/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: • may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 3 For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at http://support.brother.com to download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
  • Page 4 4. Step-by-Step Where can I find this manual? ® (Windows Click (Start) > All Programs > Brother > Brother Utilities > Brother MFC-XXXX series > Support > User’s Guides. ® (Windows Tap or click (Brother Utilities) > Brother MFC-XXXX series > Support > User’s Guides.
  • Page 5 Provides several ways to search! Displays related questions for more information Receives regular updates based on customer feedback Since the Brother Solutions Center is updated regularly, this screen shot is subject to change without notice. Where can I find these FAQs? Brother Solutions Center http://support.brother.com...
  • Page 6: Definitions Of Notes

    Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
  • Page 7: Compilation And Publication Notice

    This manual has been compiled and published to provide the latest product safety information at the time of publication. The information contained in this manual may be subject to change. For the latest manual, visit us at http://support.brother.com. ©2014 Brother Industries, Ltd. All rights reserved.
  • Page 8: Table Of Contents

    Basic User's Guide General Information .................... 1 Control Panel Overview.....................1 Touchscreen LCD Overview ..................3 How to Navigate the Touchscreen LCD..............4 Access Brother Utilities....................6 Initial Setup........................7 Set the Date and Time ..................7 Adjust the Ring Volume ...................7 Adjust the Beeper Volume ................7 Adjust the Speaker Volume ................7...
  • Page 9 Save Scanned Documents and Photos to a Folder as a PDF File Using ® ControlCenter4 Advanced Mode (Windows ) ..........27 Scan Using the Scan Button on Your Brother Machine...........28 Scan Using the Scan Button on the Machine ..........28 Fax ........................30 Before Faxing ......................30 Set Your Station ID ..................30...
  • Page 10 Index ........................60 viii...
  • Page 11: General Information

    General Information Control Panel Overview 00:00 01.01.2014 Copy Scan Shortcuts Settings 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on this Touchscreen. 2. Touchpanel (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation (available when illuminated in red).
  • Page 12 (WiFi) When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
  • Page 13: Touchscreen Lcd Overview

    Access the mode button you want by pressing information, see the Web Connect d or c. Guide. Go to your model's Manuals page on the Brother Solutions Center at From the Home screens, you can access Wi- http://support.brother.com to download Fi setup, Shortcuts, Toner level and Settings the guide.
  • Page 14: How To Navigate The Touchscreen Lcd

    Warning icon Toner Cover is Open. Detail Displays the remaining toner life. Press to access the Toner menu. When the Toner cartridge is near the end of life or has a problem, an error icon appears on the Toner icon. Copy Scan Shortcuts...
  • Page 15 Press Med. Press (Settings). Backlight Press All Settings. Light Press a or b to display the General Setup option, and then press General Setup. All Settings Dark General Setup Press Shortcut Settings Press a or b to display the LCD Settings option, and then press LCD Settings.
  • Page 16: Access Brother Utilities

    Access Brother Utilities Select the operation you want to use. Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. Do one of the following: ® ® • (Windows XP, Windows Vista ®...
  • Page 17: Initial Setup

    Initial Setup Adjust the Beeper Volume When the beeper is on, the machine will beep Set the Date and Time when you press a button, make a mistake, or after you send or receive a fax. You can Related Models: choose from a range of volume levels.
  • Page 18: Paper Handling

    Paper Handling Load Paper Load and Print using the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size.
  • Page 19: Set The Check Size

    Make sure the paper is below the Set the Check Size maximum paper mark (b b b). Overfilling the paper tray will cause Your Brother machine's Check Size setting paper jams. causes the machine to display a message when you remove the paper tray from the machine, asking if you changed the paper size.
  • Page 20: Recommended Print Media

    Recommended Print Press (Settings) > All Media Settings > General Setup > Tray Setting > Paper Type. To get the best print quality, we recommend Press a or b to display the Thin, Plain using the paper in the table. Paper, Thick, Thicker or Recycled Paper Type Item...
  • Page 21: Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 22: Print

    ® ® (Windows Paper (Windows Select the print command in your application. Select Brother MFC-XXXX series (where XXXX is the name of your model). Click OK. Complete your print operation. • Select A4 size paper when using the For more information, see the Online automatic 2‑sided printing option.
  • Page 23 Single Sheet of Paper ® (N in 1) (Windows Select the print command in your application. Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 24: Printing On Envelopes, Thick Paper, Or Labels

    Printing on Envelopes, (For printing envelopes) Pull down the two green levers, one on the left side Thick Paper, or Labels and one on the right side, to the envelope position as shown in the When the back cover (face-up output tray) is illustration.
  • Page 25 Select the print command in your application. Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 26: Printing On Plain Paper, Thin Paper, Recycled Paper, Or Bond Paper Using The Manual Feed Slot

    Printing on Plain Paper, Thin Slide the manual feed slot paper guides to the width of the paper. Paper, Recycled Paper, or Bond Paper using the Manual Feed Slot • Load the paper into the manual feed slot with the printing surface face up. •...
  • Page 27 Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. Click the Paper Size drop-down list and select your paper size. Click the Media Type drop-down list and select the type of paper you are using.
  • Page 28: Copy

    Copy Copy a Document Press (Copy). The LCD displays: Make sure you have loaded the correct size paper in the paper tray. Do one of the following: • Place the document face up in the ADF. (If you are copying multiple pages, we recommend using the ADF.) To enter the number of copies you want, do one of the following:...
  • Page 29 Press Start. If you placed the document in the ADF, the machine scans and prints the document. If you placed the document on the scanner glass and the machine asks if you want to scan the next page, follow the instructions in the table. Option Description Yes or Scan To scan the next page,...
  • Page 30: Copy Settings

    Copy Settings Copy Option To change Copy settings, press Options. Menu selections Options Quality Auto Text Photo Receipt Enlarge/Reduce 100% Enlarge Choose an enlargement ratio for the next copy. Reduce Choose a reduction ratio for the next copy. Auto Adjust the copy size automatically to the paper size you set.
  • Page 31 Menu selections Options 2-sided Copy Page Layout Select long edge or short edge. (available only for certain settings) Save as Shortcut Add the current settings as a shortcut.
  • Page 32: Copy Multiple Pages On Both Sides Of The Paper

    Copy Multiple Pages on Do one of the following: Both Sides of the Paper • Place the document face up in the ADF. (If you are copying multiple pages, You must choose a 2-sided copy layout we recommend using the ADF.) from the following options before you can start 2-sided copying: Portrait...
  • Page 33: Copy A 2-Sided Document Using The Adf

    Copy a 2-sided Document Press a or b to display the following layout options, and then press the Using the ADF option you want. • 1-sided->2-sided Long Edge Related Models: Flip MFC-L2740DW • 1-sided->2-sided Short Edge You must choose a 2-sided copy layout Flip from the following options before you can start 2-sided copying.
  • Page 34: Copy A 2-Sided Document Using The Scanner Glass

    Press OK. Copy a 2-sided Document Using the Scanner Glass Press Start to scan the page. You must choose a 2-sided copy layout The machine feeds and scans the from the following options before you can pages and starts printing. start 2-sided copying.
  • Page 35: Copy Both Sides Of An Id Card Onto One Page

    Press OK. Copy Both Sides of an ID Card onto One Page Press Start to scan the page. Use the 2in1 (ID) Copy feature to copy both sides of an identification card onto one page, keeping the original card size. After the machine scans the page, press the Scan or Complete option.
  • Page 36 Press Start. The machine scans one side of the identification card. After the machine has scanned the first side, press Yes. Turn over the identification card and press OK to scan the other side.
  • Page 37: Scan

    ControlCenter4. The your Brother machine. Use the software ControlCenter4 application opens. applications provided by Brother, or use your favourite scanning application. Save Scanned Documents and Photos to a Folder as a...
  • Page 38: Scan Using The Scan Button On Your Brother Machine

    Scan Using the Scan Click the File button. The scan settings dialog box appears. Button on Your Brother Machine Scan Using the Scan Button on the Machine Do one of the following: • Place the document face up in the ADF.
  • Page 39: Scan Settings

    LCD. Use the Scan button on the machine to make temporary changes to the scan settings. To Option Description make permanent changes, use Brother's Press this button to scan ControlCenter software. documents and save them to a folder on your computer.
  • Page 40: Fax

    LCD, and then press OK. Press Tel. Press Enter your telephone number (up to 20 Related Information digits) using the LCD, and then press • How to Enter Text on Your Brother Machine on page 58 Press Name.
  • Page 41: Set Telephone Line Compatibility For Interference And Voip Systems

    If you • Fax and Telephone Problems on page 47 are using a Voice over IP (VoIP) service, Brother recommends changing the compatibility to Basic (for VoIP). Receive Modes • VoIP is a type of phone system that...
  • Page 42 Manual Mode (Manual in the Machine's Menu) Manual Mode turns off all automatic answering operations unless you are using the BT Call Sign feature. To receive a fax in Manual Mode lift the handset of the external telephone. When you hear fax tones (short repeating beeps), press Fax Start and then Receive to receive a fax.
  • Page 43: Choose The Correct Receive Mode

    Choose the Correct Receive Mode Related Models: MFC-L2720DW/MFC-L2740DW You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you select the correct mode.
  • Page 44: Set The F/T Ring Time (Fast Double-Ring)

    Set the F/T Ring Time (Fast Set the Number of Rings Double-ring) Before the Machine Answers (Ring Delay) Related Models: MFC-L2720DW/MFC-L2740DW Related Models: MFC-L2720DW/MFC-L2740DW When you set the Receive Mode to Fax/Tel Mode, if the call is a fax, your machine will When somebody calls your machine, you will automatically receive it.
  • Page 45: Store Numbers

    Store Numbers Do the following steps: a. Press Edit. Related Models: b. Press Add New Address. MFC-L2720DW/MFC-L2740DW c. Press Name. Store fax and telephone numbers in the d. Enter the name using the LCD (up to machine for quick dialling and broadcasting 15 characters), and then press OK.
  • Page 46 Do one of the following: • Press Change to edit the names or fax or telephone numbers. Press a or b to display the number you want to change, and then press • To change the name, press Name. Enter the new name (up to 15 characters) using the LCD, and then press OK.
  • Page 47: Telephone Services And External Devices

    Telephone Services and External Devices Related Models: MFC-L2720DW/MFC-L2740DW You may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For details about each topic, see the Online User's Guide.
  • Page 48: Send And Receive A Fax Using Your Machine

    Send and Receive a Fax Using Your Machine Send a Fax Enter the fax number. • Using the dial pad Related Models: Press the digits to enter the fax MFC-L2720DW/MFC-L2740DW number. Load the correct size paper in the paper tray. Do one of the following: •...
  • Page 49 Press Fax Start. The machine scans and sends the document. If you placed the document on the scanner glass, follow the instructions in the table. Option Description To scan the next page, press the Yes option, and then place the next page on the scanner glass.
  • Page 50: Fax Using Your Computer (Pc-Fax)

    Related Models: Related Models: MFC-L2720DW/MFC-L2740DW MFC-L2720DW/MFC-L2740DW The Brother PC-FAX feature lets you send a Use Brother's PC-FAX software to receive file, created in any application on your faxes on your computer, screen them, and computer, as a standard fax and even attach print only those faxes you want.
  • Page 51 ® ® • (Windows XP, Windows Vista ® Windows Click Start > All Programs > Brother > Brother Utilities > PC- FAX Receive > Receive. ® • (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected).
  • Page 52: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
  • Page 53: Error And Maintenance Messages

    1. Follow the messages on the LCD. 2. See the Online User's Guide: Error and Cover is Open. Detail Maintenance Messages 3. Visit Frequently Asked Questions (FAQs) on the Brother Solutions Center at http://support.brother.com Copy Scan Shortcuts Settings Error and Maintenance Messages The most common error and maintenance messages are shown in the table.
  • Page 54 Error Message Cause Action Drum End Soon The drum unit is near the Order a new drum unit before you get end of its life. the Replace Drum message. Drum ! The corona wire on the Clean the corona wire on the drum drum unit must be cleaned.
  • Page 55: Replace Toner

    • If the problem continues, contact Brother customer service. Replace Drum It is time to replace the Replace the drum unit. drum unit.
  • Page 56: Size Mismatch

    Error Message Cause Action Self-Diagnostic The temperature of the Press and hold to turn off the fuser unit does not rise to a machine, wait a few seconds, and specified temperature within then turn it on again. Leave the the specified time. machine idle for 15 minutes with the The fuser unit is too hot.
  • Page 57: Fax And Telephone Problems

    Fax and Telephone Problems Related Models: MFC-L2720DW/MFC-L2740DW If you cannot send or receive a fax, check the following: Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall socket. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine.
  • Page 58: Troubleshooting For Other Fax Problems

    Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. 1. Record the outgoing message on your answering machine.
  • Page 59: Print Or Scan Problems

    User's Guide: Select Your Network Connection Type Click (Start) > All Programs > For a Wireless Network connection Brother > Brother Utilities. • Confirm your machine's Wi-Fi light Click the drop-down list and select status. your model name (if not already If the Wi-Fi light on your machine's selected).
  • Page 60 Enable the WLAN connection and set up the wireless network connection. For more information, see the Online User's Guide: Introduction to Your Brother Machine If you cannot print on both sides of paper, check the following: Change the paper size setting in the...
  • Page 61: Document And Paper Jams

    Document and Paper Jams Find the Jammed Document Clear the Document Jam or Paper If your document or paper jams inside the The Document is Jammed in the Top of the machine, the LCD message or Status Monitor will help you to find it. Open the ADF cover.
  • Page 62: Paper Is Jammed In The Paper Tray

    Remove Small Paper Scraps Jammed in Clear the Paper Jam the ADF Always remove the remaining paper from the Insert a strip of stiff paper, such as paper tray and straighten the stack when you cardstock, into the ADF to push any are adding new paper.
  • Page 63 Fan the stack of paper to prevent further Paper is Jammed in the Output jams, and slide the paper guides to fit Paper Tray the paper size. When the paper is jammed in the output paper tray, do the following: Use both hands to open the scanner.
  • Page 64 Paper is Jammed at the Back of the WARNING Machine HOT SURFACE If the machine's control panel or the Status Monitor indicates that there is a jam in the The machine's internal parts will be extremely back (Rear) of the machine, complete the hot.
  • Page 65 Close the fuser cover. Make sure the Paper is Jammed inside the blue tabs at the left and right sides lock Machine into place. If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, complete the following: Leave the machine turned on for 10 minutes.
  • Page 66 Paper is Jammed in the 2-sided WARNING Tray HOT SURFACE If the machine's control panel or the Status Monitor indicates that there is a jam in the 2- The machine's internal parts will be extremely sided paper tray, do the following: hot.
  • Page 67 Pull the jammed paper out of the If paper is not caught inside the 2-sided machine or out of the 2‑sided tray. tray, open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
  • Page 68: Appendix

    Appendix How to Enter Text on Your Brother Machine • When you must enter text on your Brother machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting.
  • Page 69: Supplies

    FREE website designed as a resource to help you easily create and print customized materials for business and home use with photos, text and creative touch. Mac users can access Brother CreativeCenter at this web address: http://www.brother.com/creativecenter...
  • Page 70 Index Address Book Labels..........10 changing .........35 LCD (Liquid Crystal Display)..1, 3, 4 storing ..........35 ADF (Automatic Document Feeder)...18,  22, 23, 28, 38 Maintenance messages....... 43 Automatic Manual fax receive......... 31, 33 receive ........31, 33 Manual feed slot......14, 16 Control Panel Overview......1 Copy............ 18 Paper settings..........20 how to load ........8 type ..........
  • Page 71 These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. LEM604004-00 Version 0...

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