Related Manuals for Convey Computer HC-1
Summary of Contents for Convey Computer HC-1
- Page 1 Convey™ HC-1 Server System Service Guide July 2009 Version 1.3 900-000003-000 © Convey Computer Corporation 2009. All Rights Reserved. 1302 East Collins Richardson, TX 75081 Convey HC-1 Server System Service Guide v1.3...
- Page 2 Convey. Your purchase, license and/or use of Convey products shall be subject to Convey’s then current sales terms and conditions. Trademarks The following are trademarks of Convey Computer Corporation in the United States and other countries: Convey Computer The Convey Logo...
- Page 3 Description April 2009. Original printing. Updated 20 May 09 to remove reference to mounting rails and add shielded cable recommendation. Updated document per early feedback, corrected warranty period. July 2009. General minor updates. Convey HC-1 Server System Service Guide v1.3...
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Page 4: Preface
Chapter 1 provides a list of reference resources. In this chapter you will find a list of technical documents that give additional details on the Convey™ HC-1 and Intel® Server System SR1560SF, and the location where they can be found. -
Page 5: Product Contents
Product Contents The Convey HC-1 Server System ships with the Intel® Server Sytem SR1560SF containing the Intel® Server Board S5400SF. For further information, see the following documents: Intel® Server Board S5400SF Technical Product Specification • Intel® Server System SR1560SF Technical Product Specification •... -
Page 6: Convey Server Hc-1 Contents
Convey Server HC-1 Contents Your Convey System HC-1 ships with the following items: Intel® Server Board S5400SF, installed in the SR1560SFHS base server system • One 600 W power supply, installed in the base server subsystem • One 700 W power supply installed in the Convey CP subsystem •... -
Page 7: Safety Information
Read all caution and safety statements in this document before performing any of the instructions. See also Convey Server Safety Information on the Intel® Server Deployment Toolkit 2.0 CD and/or at http://support.intel.com/support/ motherboards/server/sb/cs-010770.htm. Convey HC-1 Server System Service Guide v1.3... - Page 8 Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Convey HC-1 Server System Service Guide v1.3 viii...
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Page 9: Table Of Contents
Peripheral Devices 3.4.5 Hard Disk Drives 3.4.6 Slimline Optical Drive Carrier Hardware Installations and Upgrades Before You Begin 4.1.1 Tools and Supplies Needed 4.1.2 System References Installing and Removing Memory 4.2.1 Installing DIMMs Convey HC-1 Server System Service Guide v1.3... - Page 10 Electromagnetic Compatibility Notices FCC Verification Statement (USA) Industry Canada (ICES-003) Regulated Specified Components End-of-Life / Product Recycling Appendix E: Warranty Limited Warranty for Convey Chassis Subassembly Products Extent of Limited Warranty Warranty Limitations and Exclusions Convey HC-1 Server System Service Guide v1.3...
- Page 11 Power and Electrical Warnings Power Cord Warnings Two Cord Warning System Access Warnings Hot Surface Warning Rack Mount Warnings Electrostatic Discharge (ESD) Other Hazards Battery Replacement Cooling and Airflow Laser Peripherals or Devices Convey HC-1 Server System Service Guide v1.3...
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Page 12: List Of Figures
Figure 12 Installing Drive Assembly into the Server System Figure 17 Removing a Fan from the Fan Module Figure 18 Installing a Fan into the Fan Module Figure 19 Clear CMOS Jumper Figure 20 Password Reset Jumper Convey HC-1 Server System Service Guide v1.3... -
Page 13: List Of Tables
Table 4 Setup Menu Key Use Table 5 System Environmental Specifications Table 6 POST Progress Code LED Example Table 7 Diagnostic LED POST Code Decoder Table 8 Product Regulatory Compliance Markings Table 9 Product Ecology Compliance Markings Convey HC-1 Server System Service Guide v1.3 xiii... -
Page 14: Server System References
Found: available to order by contacting your Intel field (BMC) representative. For in-depth Intel® I/O Acceleration Technology Improves Intel Server Platform information on Intel® Network Performance, Reliability, and Efficiency whitepaper I/O Acceleration Technology Found: available from your Intel field representative. Convey HC-1 Server System Service Guide v1.3... -
Page 15: Installation And Setup
Unpacking Carefully open the upper flaps of the Convey HC-1 shipping container. The unit may be removed by pulling the white foam packing inserts on the top. The unit may then be lifted out of the box. -
Page 16: Power
Use caution in lifting since the total weight of the unit may exceed 25Kg. Two person lift is suggested. Move the HC-1 chassis between the extended slides and position the 6 chassis • mounting lugs (3 on each side) in line with the slots in the slides Lower the chassis into the slots •... -
Page 17: Power On
Because the power requirements are highly code-dependent, site preparation and peak power allocations are hard to specify universally. For maximum headroom and flexibility, Convey suggests a dedicated 15-amp 115 VAC service be allocated to each HC-1 Server System in a standalone installation. -
Page 18: Server System Features
Server System Features This chapter briefly describes the main features of the Convey HC-1 Server System. This chapter provides illustrations of the product, a list of the server system features, and diagrams showing the location of important components and connections on the server system. -
Page 19: Table 2 Intel® Server System Sr1560Sf Feature Summary
Table 2 summarizes the features of the server system. Table 2 Convey Server System HC-1 Feature Summary Feature Description Dimensions • 3.45 inches (87.6 mm) high • 16.93 inches (430 mm) wide • 27.25 inches (692 mm) deep • 55 pounds (25 kg) - max chassis weight Base Server Board Intel®... - Page 20 • Four or five non-redundant, monitored and controlled fans in Convey subsystem • Separate fans in power supplies • One front panel USB 2.0 port • Two back I/O USB 2.0 ports ® System Management Intel System Management Software Convey HC-1 Server System Service Guide v1.3...
- Page 21 Convey HC-1 Server System Service Guide v1.3...
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Page 22: Chassis Component Identification
Hard drive bays; 3 - hot-swap (drives optional) Co-processor board Slimline Optical Drive Bay (drive optional) E. Co-processor air duct Front bezel (optional) Fans L. S/N and Agency label Figure 2 Convey HC-1System Components Convey HC-1 Server System Service Guide v1.3... -
Page 23: Light Guided Diagnostics
Due to the construction of the HC-1, only the POST LEDs, the ID LED, and the Status LED are visible from the rear exterior of the host processor chassis. -
Page 24: Back Panel Connectors
No network connection Solid Amber Network connection in place Blinking Amber Transmit/receive activity Right 10 Mbps connection (if left LED is on or blinking) Solid Amber 100 Mbps connection Solid Green 1000 Mbps connection Convey HC-1 Server System Service Guide v1.3... -
Page 25: Front Of Server System
Continuous green light indicates the system has power applied to it. Blinking green indicates the system is in S1 sleep state. No light indicates the power is off / is in ACPI S4 or S5 state. Convey HC-1 Server System Service Guide v1.3... -
Page 26: Bezel
The front and rear video ports cannot be used at the same time. 3.4.2 Bezel The optional front bezel provides a captive screw attached design that allows for maximum airflow through the server system. Convey HC-1 Server System Service Guide v1.3... -
Page 27: Rear Of Server System
E. IO module external connector PS2 keyboard connector (optional) F. USB 6 connector M. Power cord warning label G. USB 5 connector N. Upper chassis AC power recepatacle Figure 6 Server System Rear View Convey HC-1 Server System Service Guide v1.3... -
Page 28: Peripheral Devices
The drives configurations (population and capacity) are optional. The following figure shows the available locations. A. Slimline Drive bay (optional) C. Hard drive status LEDs B. Control panel Hard drive bays (optional) Figure 7 Optional Peripherals Convey HC-1 Server System Service Guide v1.3... -
Page 29: Hard Disk Drives
The slimline optical drive carrier can only be inserted or removed when the HC-1 system chassis are separated. Drives in the optical drive carrier are NOT hot-swappable. For installation instructions on installing an optical drive, see “Installing or Removing a... -
Page 30: Hardware Installations And Upgrades
• Antistatic wrist strap and conductive foam pad (recommended) 4.1.2 System References All references to left, right, front, top, and bottom assume the reader is facing the front of the server system as it would be positioned for normal operation. Convey HC-1 Server System Service Guide v1.3... -
Page 31: Installing And Removing Memory
Installing and Removing Memory Memory for the the Convey HC-1 CP subsystem is accessible to the user. 4.2.1 Installing DIMMs Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position (see letter “A”). -
Page 32: Installing And Removing A Hot-Swap Hard Drive
(see letter “A”). Two screws are at each side of the retention device or the hard drive. Remove the drive blank (see letter “B”) and store it for future use. Figure 10 Removing Drive Blank from Drive Carrier Convey HC-1 Server System Service Guide v1.3... -
Page 33: Removing A Sata Hot-Swap Hard Disk Drive
Remove the four screws that attach the hard drive to the drive carrier. Lift the drive from the carrier and store the drive in an anti-static bag Convey HC-1 Server System Service Guide v1.3... -
Page 34: Filling Empty Server System Bays
•If you do not have an optical drive installed in the slimline bay, install the slimline filler panel. •Install populated hard drive carriers into any remaining empty hard drive bays. Convey HC-1 Server System Service Guide v1.3... -
Page 35: Replacing A System Fan
Note: The fans that are integrated into the power supply cannot be replaced separately. If one of the fans in the power supply fails, the power supply must be replaced. Only the fans in the upper chassis can be replaced. Convey HC-1 Server System Service Guide v1.3... -
Page 36: Figure 17 Removing A Fan From The Fan Module
With the fan oriented correctly, insert the fan into the fan module (see letter “A”), and insert the fan cable into the matching connector on the backplane or fan board (see letter “B”). Convey HC-1 Server System Service Guide v1.3... -
Page 37: Figure 18 Installing A Fan Into The Fan Module
Figure 14 Installing a Fan into the Fan Module Convey HC-1 Server System Service Guide v1.3... -
Page 38: Server Utilities
These parameters can be changed if the user has adequate security rights. If a value cannot be changed for any reason, the feature's value field is inaccessible. Convey HC-1 Server System Service Guide v1.3... -
Page 39: Table 4 Setup Menu Key Use
If "No" is selected and the <Enter> key is pressed, or if the <Esc> key is pressed, the user is returned to where they were before <F9> was pressed without affecting any existing field values. Convey HC-1 Server System Service Guide v1.3... -
Page 40: Upgrading The Bios
Press <F2> Key if you want to run SETUP Write down the current settings in the BIOS Setup program. Note: Do not skip step 2. You will need these settings to configure your server at the end of the procedure Convey HC-1 Server System Service Guide v1.3... -
Page 41: Obtaining The Upgrade
Open the server. Move the jumper from the normal operation position, CMOS Protect at pins 1 and 2, to the CMOS Clear Force Erase position, covering pins 2 and 3 Figure 15 Clear CMOS Jumper Convey HC-1 Server System Service Guide v1.3... -
Page 42: Resetting The Password
Return the Password Reset jumper to the Password Clear Protect position, covering pins 1 and 2. Close the server system. Power up the server. The password is now cleared and can be reset by going into BIOS setup. Convey HC-1 Server System Service Guide v1.3... -
Page 43: Appendix A: Technical Reference
Sound Pressure: 55 dBA (rack mount) in an idle state at typical office ambient temperature. (23 +/- degrees C) Sound Power: 7.0 BA in an idle state at typical office ambient temperature. (23 +/- 2 degrees C). Convey HC-1 Server System Service Guide v1.3... - Page 44 Electrostatic +/-15kV except I/O port +/-8KV, per Intel Environmental Test discharge (ESD) Specification. Convey HC-1 Server System Service Guide v1.3...
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Page 45: Appendix B: Led Decoder
Since the red bits correspond to the upper nibble and the green bits correspond to the lower nibble, the two are concatenated to be ACh. Table 6 POST Progress Code LED Example LEDs Green Green Green Green Result Amber Green Figure 22 Diagnostic LED Placement Diagram Convey HC-1 Server System Service Guide v1.3... -
Page 46: Table 7 Diagnostic Led Post Code Decoder
Detecting presence of memory 0x24h Programming timing parameters in the memory controller 0x25h Configuring memory parameters in the memory controller 0x26h Optimizing memory controller settings 0x27h Initializing memory, such as ECC init 0x28h Testing memory Convey HC-1 Server System Service Guide v1.3... - Page 47 0x79h Disabling the console controller 0x7Ah Enabling the console controller Keyboard (PS2 or USB) 0x90h Resetting the keyboard 0x91h Disabling the keyboard 0x92h Detecting the presence of the keyboard 0x93h Enabling the keyboard Convey HC-1 Server System Service Guide v1.3...
- Page 48 Trying boot device selection 0xD6 Trying boot device selection 0xD7 Trying boot device selection 0xD8 Trying boot device selection 0xD9 Trying boot device selection 0XDA Trying boot device selection 0xDB Trying boot device selection Convey HC-1 Server System Service Guide v1.3...
- Page 49 0xFAh Operating system has requested the system to reset (ResetSystem () has been called) Pre-EFI Initialization Module (PEIM) / Recovery 0x30h Crisis recovery has been initiated because of a user request Convey HC-1 Server System Service Guide v1.3...
- Page 50 Table 7. Diagnostic LED POST Code Decoder 0x31h Crisis recovery has been initiated by software (corrupt flash) 0x34h Loading crisis recovery capsule 0x35h Handing off control to the crisis recovery capsule 0x3Fh Unable to complete crisis recovery. Convey HC-1 Server System Service Guide v1.3...
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Page 51: Appendix C: Getting Help
Appendix C: Getting Help World Wide Web http://conveycomputers.com Email Technical Support : support@conveycomputer.com Telephone U.S. and Canada 866-338-1768 Convey HC-1 Server System Service Guide v1.3... -
Page 52: Appendix D: Regulatory And Compliance Information
The suitability of this product for other product categories and environments (such as: medical, industrial, telecommunications, NEBS, residential, alarm systems, test equipment, etc.), other than an ITE application, may require further evaluation. Convey HC-1 Server System Service Guide v1.3... -
Page 53: Product Regulatory Compliance References
Compliance Reference Marking Example Description Reference Canada / USA CSA 60950 - UL 60950 (Safety) Canada / USA Industry Canada CANADA ICES-003 CLASS A ICES-003 CANADA NMB-003 CLASSE A (Emissions) CFR 47, Part 15 (Emissions) Convey HC-1 Server System Service Guide v1.3... -
Page 54: Electromagnetic Compatibility Notices
All cables used to connect to peripherals must be shielded and grounded. Operation with cables, connected to peripherals, that are not shielded and grounded may result in interference to radio and TV reception. Convey HC-1 Server System Service Guide v1.3... - Page 55 Convey HC-1 Server System Service Guide v1.3...
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Page 56: Industry Canada (Ices-003)
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled: "Digital Apparatus," ICES-003 of the Canadian Department of Communications. Convey HC-1 Server System Service Guide v1.3... -
Page 57: Table 9 Product Ecology Compliance Markings
33: Best Management Practices for Perchlorate Materials. This product / part includes a battery which contains Perchlorate material. Europe Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/ EC - Mark applied to system level products only. Convey HC-1 Server System Service Guide v1.3... -
Page 58: Regulated Specified Components
Peripheral Storage Devices: must be a UL recognized or UL listed accessory • and TUV or VDE licensed. Total server configuration is not to exceed the maximum loading conditions of the power supply. Convey HC-1 Server System Service Guide v1.3... -
Page 59: End-Of-Life / Product Recycling
End-of-Life / Product Recycling Product recycling and end-of-life take-back systems and requirements vary by country. Contact the retailer or distributor of this product for information about product recycling and / or take-back. Convey HC-1 Server System Service Guide v1.3... -
Page 60: Appendix E: Warranty
This Limited Warranty does not cover damages due to external causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing. Convey HC-1 Server System Service Guide v1.3... -
Page 61: Warranty Limitations And Exclusions
To obtain warranty service for this Product, you may contact Convey or your authorized distributor. Any replacement Product is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period. Convey HC-1 Server System Service Guide v1.3... -
Page 62: Telephone Support
If you cannot find the information you need on Convey's World Wide Web site (http:// www.conveycomputers.com/), call your local distributor or a Convey Customer Support representative. Returning a Defective Product Before returning any product, call Convey for return authorization. Convey HC-1 Server System Service Guide v1.3... -
Page 63: Appendix F: Installation/Assembly Safety Instructions
5. Provide some electrostatic discharge (ESD) protection by wearing an antistatic wrist strap attached to chassis ground of the system-any unpainted metal surface-when handling components. 6. Do not operate the system with the chassis covers removed. Convey HC-1 Server System Service Guide v1.3... - Page 64 • Provided with a properly grounded wall outlet. • Provided with sufficient space to access the power supply cord(s), because they serve as the product's main power disconnect. Convey HC-1 Server System Service Guide v1.3...
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Page 65: Appendix G: Safety Information
WARNING is ignored. Indicates potential hazard if indicated information is ignored. Indicates shock hazards that result in serious injury or death if safety instructions are not followed. Indicates hot components or surfaces. Convey HC-1 Server System Service Guide v1.3... -
Page 66: Intended Application Uses
Conform to local occupational health and safety requirements when moving and • lifting equipment. Use mechanical assistance or other suitable assistance when moving and lifting • equipment. To reduce the weight for easier handling, remove any easily detachable • components. Convey HC-1 Server System Service Guide v1.3... -
Page 67: Power And Electrical Warnings
Attention : Pour éviter des blessures ou des dégats matériels, démontez LES DEUX cordons de secteur des alimentations d'énergie avant d'entretenir. System Access Warnings Caution: To avoid personal injury or property damage, the following safety instructions apply whenever accessing the inside of the product: Convey HC-1 Server System Service Guide v1.3... -
Page 68: Hot Surface Warning
To avoid risk of potential electric shock, a proper safety ground must be implemented for the rack and each piece of equipment installed in it. Convey HC-1 Server System Service Guide v1.3... -
Page 69: Electrostatic Discharge (Esd)
Caution: To avoid risk of radiation exposure and/or personal injury: Do not open the enclosure of any laser peripheral or device • Laser peripherals or devices have are not user serviceable • Return to manufacturer for servicing • Convey HC-1 Server System Service Guide v1.3...
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