Asus N551J E-Manual
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Asus N551J E-Manual

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E9399
First Edition
June 2014
Notebook PC
E-Manual

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Table of Contents
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Summary of Contents for Asus N551J

  • Page 1 E9399 First Edition June 2014 Notebook PC E-Manual...
  • Page 2 Warranty Statement, up to the listed contract price of each product. ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or infringement under this Warranty Statement.

  • Page 3: Table Of Contents

    Table of Contents About this manual .....................7 Conventions used in this manual ................9 Icons ............................ 9 Typography ........................9 Safety precautions .....................10 Using your Notebook PC ....................10 Caring for your Notebook PC ..................11 Proper disposal ........................ 12 Chapter 1: Hardware Setup Getting to know your Notebook PC ..............14 Top View ..........................
  • Page 4 Chapter 3: Working with Windows® 8.1 Starting for the first time ..................50 ® Windows UI .........................51 Start screen ........................51 Hotspots ..........................52 Start button ........................55 Customizing your Start screen ................... 57 ® Working with Windows apps ................58 Launching apps ....................... 58 Customizing apps ......................
  • Page 5 Chapter 4: Power-On Self-Test (POST) The Power-On Self-Test (POST) ................80 Using POST to access BIOS and Troubleshoot............80 BIOS ..........................80 Accessing BIOS ........................ 80 BIOS Settings ........................81 Troubleshoot .......................91 Refresh your PC ....................... 91 Reset your PC ........................92 Advanced options ......................
  • Page 6 ENERGY STAR complied product ................136 European Union Eco-label ................... 136 Global Environmental Regulation Compliance and Declaration ....137 ASUS Recycling/Takeback Services ................137 Rechargeable Battery Recycling Service in North America......137 Regional notice for Singapore ................... 138 Regional notice for India ....................138 Notices for removeable batteries................

  • Page 7: About This Manual

    About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook Chapter 2: Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC.
  • Page 8 Chapter 5: Upgrading your Notebook PC This chapter guides you through the process of replacing and upgrading parts of your Notebook PC. Tips and FAQs This section presents some recommended tips, hardware FAQs, and software FAQs you can refer to for maintaining and fixing common issues with your Notebook PC.

  • Page 9: Conventions Used In This Manual

    Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks.

  • Page 10: Safety Precautions

    Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating.

  • Page 11: Caring For Your Notebook Pc

    Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth.

  • Page 12: Proper Disposal

    Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercury- containing button cell battery) should not be placed in municipal waste.

  • Page 13: Chapter 1: Hardware Setup

    Chapter 1: Hardware Setup Notebook PC E-Manual...

  • Page 14: Getting To Know Your Notebook Pc

    Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model. Notebook PC E-Manual...
  • Page 15 Camera The built-in camera allows you to take pictures or record videos using your Notebook PC. Camera indicator The camera indicator lights up when the built-in camera is in use. Display panel This high-definition display panel provides excellent viewing features for photos, videos, and other multimedia files on your Notebook PC.

  • Page 16: Status Indicators

    Keyboard The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys, allows quick access to Windows®, and controls other multimedia functions. NOTE: The keyboard layout differs by model or territory. Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience.

  • Page 17: Drive Activity Indicator

    Color Status Solid Green The Notebook PC is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%.
  • Page 18 Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode. Power button Press the power button to turn your Notebook PC on or off. You can also use the power button to put your Notebook PC to sleep or hibernate mode and wake it up from sleep or hibernate mode.

  • Page 19: Bottom

    Bottom NOTE: The bottom side may vary in appearance depending on model. WARNING! The bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack. When working on your Notebook PC, do not place it on surfaces that can block the vents. IMPORTANT! Battery time varies by usage and by the specifications for this Notebook PC.
  • Page 20 Spring battery lock The spring battery lock automatically locks the battery pack in place once it is inserted into the battery slot. IMPORTANT! This lock should be held in an unlocked position when removing the battery pack. Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC.

  • Page 21: Right Side

    Right Side Headphone output/microphone input combo jack port This port allows you to connect your PC station to amplified speakers or headphones. You can also use this port to connect your PC station to an external microphone. USB 3.0 port This Universal Serial Bus 3.0 (USB 3.0) port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0.
  • Page 22 Optical disc drive manual eject hole The manual eject hole is used to eject the drive tray in case the electronic eject button does not work. WARNING! Use the manual eject hole only when the electronic eject button does not work. NOTE: For more details, refer to the Using the optical drive section in this manual.

  • Page 23: Left Side

    Left Side Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use. Do not cover the adapter and keep it away from your body while it is connected to a power source.
  • Page 24 HDMI port This port is for a High-Definition Multimedia Interface (HDMI) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback. LAN port Insert the network cable into this port to connect to a local area network.

  • Page 25: Front Side

    Front Side Memory card reader This Notebook PC has a single built-in memory card reader slot that supports MMC, SD, and SDHC card formats. Status indicators The status indicators help identify the current hardware status of your Notebook PC. NOTE: For more details, refer to the Top View section in this manual.
  • Page 26 Notebook PC E-Manual...

  • Page 27: Chapter 2: Using Your Notebook Pc

    Chapter 2: Using your Notebook PC Notebook PC E-Manual...

  • Page 28: Getting Started

    Getting started Charge your Notebook PC. Connect the AC power cord to the AC/DC adapter. Plug the AC power cord into a 100V~240V power source. Connect the DC power connector into your Notebook PC’s power (DC) input port. Charge the Notebook PC for 3 hours before using it in battery mode for the first time.
  • Page 29 • The socket outlet must be easily accessible and near your Notebook • To disconnect your Notebook PC from its main power supply, unplug your Notebook PC from the power socket. WARNING! Read the following precautions for your Notebook PC’s battery. • Only ASUS-authorized technicians should remove the battery inside the device. • The battery used in this device may present a risk of fire or chemical burn if removed or disassembled. • Follow the warning labels for your personal safety. • Risk of explosion if battery is replaced by an incorrect type. •...

  • Page 30: Lift To Open The Display Panel

    Lift to open the display panel. Press the power button. Notebook PC E-Manual...

  • Page 31: Gestures For The Touch Screen Panel And Touchpad

    Gestures for the touch screen panel and touchpad Gestures allow you to launch programs and access the settings of your Notebook PC. Refer to the following illustrations when using hand gestures on your touch screen panel and touchpad. NOTE: The following screenshots are for reference only. The touch screen panel’s appearance may vary depending on model.
  • Page 32 Top edge swipe Finger slide • In the Start screen, swipe Slide your finger to scroll up and from the top edge of down and slide your finger to the screen to view the pan the screen left or right. Customize bar. • In a running app, swipe from the top edge of the screen to view its menu.
  • Page 33 Tap/Double tap Tap/click and hold • Tap an app to launch it. • To move an app, tap and hold the app tile and drag it • On Desktop mode, double- to a new location. tap an item to launch it. •...
  • Page 34 Swipe up Swipe down Swipe up from the Start screen to Swipe down from the Apps launch the Apps screen. screen to return to the Start screen. Notebook PC E-Manual...

  • Page 35: Using Touchpad Gestures

    Using touchpad gestures Moving the pointer You can tap or click anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen. Slide horizontally Slide vertically Slide diagonally Notebook PC E-Manual...
  • Page 36 One-finger gestures Tap/click, Double tap/click • In the Start screen, tap/click an app to launch it. • In Desktop mode, double tap/click an application to launch it. Drag and drop Double-tap/click an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad. Notebook PC E-Manual...
  • Page 37 Left-click Right-click • In the Start screen, click an • In the Start screen, click an app to launch it. app to select it and launch the settings bar. You can also • In Desktop mode, double- press this button to launch click an application to the All Apps bar. launch it. • In Desktop mode, use this button to open the right- click menu.
  • Page 38 Top edge swipe • In the Start screen, swipe from the top edge to launch the All Apps bar. • In a running app, swipe from the top edge to view its menu. Left edge swipe Right edge swipe Swipe from the left edge to shuffle Swipe the right edge to launch the Charms bar. your running apps. Notebook PC E-Manual...

  • Page 39: Two-Finger Gestures

    Two-finger gestures Tap/click Rotate Tap/click two fingers on the To rotate an image, place two touchpad to simulate the right- fingers on the touchpad then click function. turn one finger clockwise or counterclockwise while the other stays still. Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or Slide two fingers to scroll left or...
  • Page 40 Zoom out Zoom in Bring together your two fingers on Spread apart your two fingers on the touchpad. the touchpad. Drag and drop Select an item then press and hold the left button. Using your other finger, slide down the touchpad to drag and drop the item to a new location.

  • Page 41: Three-Finger Gestures

    Three-finger gestures Swipe up Swipe down Swipe three fingers upward to Swipe three fingers downward to show all running applications. show the Desktop mode. Notebook PC E-Manual...

  • Page 42: Using The Keyboard

    Using the keyboard Function keys The function keys on your Notebook PC’s keyboard can trigger the following commands: Puts the Notebook PC into Sleep mode Turns Airplane mode on or off NOTE: When enabled, the Airplane mode disables all wireless connectivity. Decreases display brightness Increases display brightness Turns the display panel off...

  • Page 43: Windows® 8.1 Keys

    Enables or disables the touchpad Turns the speaker on or off Turns the speaker volume down Turns the speaker volume up Windows® 8.1 keys There are two special Windows® keys on your Notebook PC’s keyboard used as below: Press this key to go back to the Start screen. If you are already in the Start screen, press this key to go back to the last app you opened.

  • Page 44: Multimedia Control Keys

    Multimedia control keys The multimedia control keys allow you to control multimedia files, such as audios and videos, when played in your Notebook PC. Press in combination with the arrow keys on your Notebook PC, illustrated as below. Stop Skip to Skip to Play or previous...

  • Page 45: Using The Numeric Keypad

    Using the numeric keypad NOTE: Actual numeric keypad may vary in appearance depending on model. A numeric keypad is available on selected Notebook PC models. You can use this keypad for numeric input or as pointer direction keys. Press toggle between using the keypad as number keys or as pointer direction keys.

  • Page 46: Using The Optical Drive

    Using the optical drive NOTE: • The actual location of the electronic eject button may vary depending on your Notebook PC model. • The actual appearance of the Notebook PC optical drive may also vary depending on model but usage procedures remaing the same. Inserting an optical disc While the Notebook PC is on, press the electronic eject button to partially eject the optical drive tray.
  • Page 47 Gently pull out the drive tray. IMPORTANT! Be careful not to touch the optical drive lens. Ensure that there are no objects that may get jammed under the drive tray. Hold the disc by the edge, with its printed side up, then gently place it inside the hub.
  • Page 48 Push the drive tray gently to close the optical drive. NOTE: While data is being read, it is normal to hear some spinning and vibrating in the optical drive. Using the manual eject hole The manual eject hole is located on the optical drive door and is used to eject the optical drive tray in case the electronic eject button does not work.

  • Page 49: Chapter 3: Working With Windows

    Chapter 3: Working with Windows® 8.1 Notebook PC E-Manual...

  • Page 50: Starting For The First Time

    Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring your Windows® 8.1 operating system. To start your Notebook PC for the first time: Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears.

  • Page 51: Windows ® Ui

    ® Windows Windows® 8.1 comes with a tile-based user interface (UI) which allows you to organize and easily access Windows® apps from the Start screen. It also includes the following features that you can use while working on your Notebook PC. Start screen The Start screen appears after successfully signing in to your user account.

  • Page 52: Hotspots

    Hotspots Onscreen hotspots allow you to launch programs and access the settings of your Notebook PC. The functions in these hotspots can be activated using the touchpad. Hotspots on a running app Hotspots on the Start screen Notebook PC E-Manual...
  • Page 53 Hotspot Action upper left corner Hover your mouse pointer on the upper left corner then tap/click on the recent app’s thumbnail to revert back to that running app. If you launched more than one app, slide down to show all running apps. lower left corner From a running app screen: Hover your mouse pointer on the lower left...
  • Page 54 Hotspot Action top side Hover your mouse pointer on the top side until it changes to a hand icon. Drag then drop the app to a new location. NOTE: This hotspot function only works on a running app or when you want to use the Snap feature.

  • Page 55: Start Button

    Start button Windows® 8.1 features the Start button which allows you to switch between the two most recent apps that you opened. The Start button may be accessed from the Start screen, while on Desktop mode, and on any app that is currently open onscreen. Start button on the Start screen NOTE: The actual color of your Start button varies depending on the display settings you chose for your Start screen.
  • Page 56 Start button on Desktop mode Context menu The context menu appears as a box filled with quick access to some of the programs inside Windows® 8.1 when you right-click on the Start button. The context menu also includes the following shut down options for your Notebook PC: sign out, sleep, shut down, restart.

  • Page 57: Customizing Your Start Screen

    Customizing your Start screen Windows® 8.1 also enables you to customize your Start screen, allowing you to boot directly to the Desktop mode and customize the arrangement of your apps onscreen. To customize the settings of your Start screen: Launch the Desktop. Right-click anywhere on the taskbar, except on the Start button, to launch the pop-up window.

  • Page 58: Working With Windows ® Apps

    ® Working with Windows apps Use your Notebook PC’s touch screen panel*, touchpad, or keyboard to launch, customize, and close apps. Launching apps Tap an app to launch it. Position your mouse pointer over the app then left-click or tap once to launch it. Press twice then use the arrow keys to browse through the apps.

  • Page 59: Resizing Apps

    Resizing apps Tap and hold the app to activate the Customize bar then and select an app tile size. Right-click on the app to activate the Customize bar, then tap/click and select an app tile size. Unpinning apps Tap and hold the app to activate the Customize bar, then to unpin an app.

  • Page 60: Closing Apps

    Closing apps Tap and hold the top side of the running app then drag it down to the bottom of the screen to close it. Move your mouse pointer on the top side of the launched app then wait for the pointer to change to a hand icon.

  • Page 61: Accessing The Apps Screen

    Accessing the Apps screen Aside from the apps already pinned on your Start screen, you can also open other applications through the Apps screen. NOTE: Actual apps shown onscreen may vary per model. The following screenshot is for reference only. Launching the Apps screen Launch the Apps screen using your Notebook PC's touch screen panel, touchpad, or keyboard.
  • Page 62 Pinning more apps on the Start screen You can pin more apps on the Start screen using your touch screen panel* or touchpad. Launch the All Apps screen. Tap and hold an app you want to add on the start to activate the Customize bar. Once the Customize bar is launched, you may also tap other more apps to add on the Start screen.

  • Page 63: Charms Bar

    Charms bar The Charms bar is a toolbar that can be triggered on the right side of your screen. It consists of several tools that allow you to share applications and provide quick access for customizing the settings of your Notebook PC. Charms bar Notebook PC E-Manual...

  • Page 64: Launching The Charms Bar

    Launching the Charms bar NOTE: When called out, the Charms bar initially appears as a set of white icons. The image above shows how the Charms bar looks like once activated. Use your Notebook PC’s touch screen panel, touchpad, or keyboard to launch the Charms bar.
  • Page 65 Inside the Charms bar Search This charm allows you to look for files, applications, or programs in your Notebook PC. Share This charm allows you to share applications via social networking sites or email. Start This charm reverts the display back to the Start screen. From the Start screen, you can also use this to revert back to a recently opened app.

  • Page 66: Snap Feature

    Snap feature The Snap feature displays two apps side-by-side, allowing you to work or switch between apps. IMPORTANT! Ensure that your Notebook PC’s screen resolution is set to 1366 x 768 pixels or higher before using the Snap feature. Snap bar Notebook PC E-Manual...
  • Page 67 Using Snap Use your Notebook PC’s touch screen panel, touchpad, or keyboard to activate and use Snap. Launch the app you wish to snap. Tap and hold the app’s topmost part then drag it to the left or right side of the screen until the snap bar appears.

  • Page 68: Other Keyboard Shortcuts

    Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 8.1. Switches between the Start screen and the last running app Launches the desktop Launches the This PC window on Desktop mode Opens the File option from the Search charm Opens the Share charm Opens the Settings charm...
  • Page 69 Launches the Project pane Opens the Everywhere option from the Search charm Opens the Run window Opens Ease of Access Center Opens the Settings option under the Search charm Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens the Narrator Settings...

  • Page 70: Connecting To Wireless Networks

    Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! The Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC.

  • Page 71: Bluetooth

    Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetooth- enabled devices. IMPORTANT! The Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers.

  • Page 72: Airplane Mode

    Airplane mode The Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. Turning Airplane mode on Launch the Charms bar. Tap/click and tap/click Move the slider to the right to turn the Airplane mode on. Press Turning Airplane mode off Launch the Charms bar.

  • Page 73: Connecting To Wired Networks

    Connecting to wired networks You can also connect to wired networks, such as local area networks and broadband Internet connection, using your Notebook PC’s LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection.

  • Page 74: Configuring A Static Ip Network Connection

    Tap/click Obtain an IP address automatically then tap/click OK. NOTE: Proceed to the next steps if you are using PPPoE connection. Return to the Network and Sharing Center window then tap/click Set up a new connection or network. Select Connect to the Internet then tap/click Next. Tap/click Broadband (PPPoE).

  • Page 75: Turning Your Notebook Pc Off

    Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures: from the Charms bar then • Tap/click > Shut down to do a normal tap/click shutdown. > Shut • From the log-in screen, tap/click down. •...

  • Page 76: Windows ® 8.1 Lock Screen

    ® Windows 8.1 lock screen The Windows® 8.1 lock screen appears when you wake your Notebook PC from sleep or hibernate mode. It also appears when you lock or unlock Windows® 8.1. The lock screen can be customized to regulate access to your operating system.

  • Page 77: Customizing Your Lock Screen

    Customizing your lock screen You can customize your lock screen to show your preferred photo, a photo slideshow, app updates, and quickly access your Notebook PC’s camera. To change the settings of your lock screen, you may refer to the following information: Selecting a photo Launch the Charms bar >...

  • Page 78: Activating Your Notebook Pc Camera From The Lock Screen

    Adding app updates Launch the Charms bar > Settings. Select Change PC Settings > Lock screen. Scroll down until you see the Lock screen apps option. Use the following options to add the apps whose updates you would like to see from your lock screen: Activating your Notebook PC camera from the lock screen From the lock screen, you can swipe down to activate and use your...

  • Page 79: Chapter 4: Power-On Self-Test (Post)

    Chapter 4: Power-On Self-Test (POST) Notebook PC E-Manual...

  • Page 80: The Power-On Self-Test (Post)

    The Power-On Self-Test (POST) The Power-On Self-Test (POST) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC.

  • Page 81: Bios Settings

    BIOS Settings NOTE: The BIOS screens in this section are for reference only. The actual screens may differ by model and territory. Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. On the Boot screen, select Boot Option #1.
  • Page 82 and select a device as the Boot Option #1. Press Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Boot Configuration Sets the system boot order Fast Boot [Enabled] Launch CSM [Disabled] Driver Option Priorities Boot Option #1 Boot Option Priorities...
  • Page 83 Security This menu allows you to set up the administrator and user password of your Notebook PC. It also allows you to control the access to your Notebook PC’s hard disk drive, input/output (I/O) interface, and USB interface. NOTE: If you install a User Password, you will be prompted to input this •...
  • Page 84 To set the password: On the Security screen, select Administrator Password or User Password. Type in a password then press Re-type to confirm the password then press To clear the password: On the Security screen, select Administrator Password or User Password.
  • Page 85 I/O Interface Security In the Security menu, you can access I/O Interface Security to lock or unlock some interface functions of your Notebook PC. Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Security If Locked, LAN I/O Interface Security controller will be disabled.
  • Page 86 USB Interface Security Through the I/O Interface Security menu, you can also access USB Interface Security to lock or unlock ports and devices. Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Security If Locked, all USB Interface Security USB device will be disabled USB Interface...
  • Page 87 Set Master Password In the Security menu, you can use Set Master Password to set up a password-enabled access to your hard disk drive. Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
  • Page 88 Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Exit system setup Save Changes and Exit after saving the Discard Changes and Exit changes.

  • Page 89: To Update The Bios

    To update the BIOS: Verify the Notebook PC’s exact model then download the latest BIOS file for your model from the ASUS website. Save a copy of the downloaded BIOS file to a flash disk drive. Connect your flash disk drive to your Notebook PC.
  • Page 90 Locate your downloaded BIOS file in the flash disk drive then press ASUSTek Easy Flash Utility FLASH TYPE: MXIC 25L Series New BIOS Current BIOS Platform: Unknown Platform: G551 Version: Unknown Version: 101 Build Date: Unknown Build Date: Oct 26 2012 Build Time: Unknown Build Time: 11:51:05 0 EFI...

  • Page 91: Troubleshoot

    Troubleshoot By pressing during POST, you can access Windows® 8.1 troubleshoot options which includes the following: • Refresh your PC • Reset your PC • Advanced options Refresh your PC Use Refresh your PC if you want to refresh your system without losing your current files and applications. To access this during POST: Restart your Notebook PC then press during...

  • Page 92: Reset Pc

    Reset your PC IMPORTANT! Back up all your data before performing this option. Use Reset your PC to restore your Notebook PC to its default settings. To access this during POST: Restart your Notebook PC then press during POST. Wait for Windows® to load the Choose an option screen then tap/click Troubleshoot.

  • Page 93: Advanced Options

    Advanced options Use Advanced options to perform additional troubleshooting options in your Notebook PC. To access this during POST: Restart your Notebook PC then press during POST. Wait for Windows® to load the Choose an option screen then tap/click Troubleshoot. Tap/click Advanced options.
  • Page 94 In the Advanced options screen, select System Image Recovery. Choose an account you would like to recover using a system image file. Type your account password then tap/click Continue. Select Use the latest available system image (recommended), then tap/click Next. You can also choose Select a system image if your system image is in an external device or DVD.

  • Page 95: Chapter 5: Upgrading Your Notebook Pc

    Chapter 5: Upgrading your Notebook PC Notebook PC E-Manual...

  • Page 96: Installing The Hard Disk Drive

    Installing the Hard Disk Drive Refer to the following steps if you need to install a new HDD (hard disk drive) of your Notebook PC. IMPORTANT! Purchase an HDD from authorized retailers of this Notebook PC to ensure maximum compatibility and reliability. WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
  • Page 97 Loosen the screw from the Notebook PC’s compartment cover. Pull out the compartment cover and remove it completely from your Notebook PC. Notebook PC E-Manual...
  • Page 98 Remove the screws securing the HDD bay to the compartment. Notebook PC E-Manual...
  • Page 99 (optional) If an HDD is currently installed in your Notebook PC, disconnect the HDD bay from the HDD port as shown in the illustration below. Notebook PC E-Manual...
  • Page 100 Use the flap on the HDD bay to pull it out of the compartment. HDD bay Notebook PC E-Manual...
  • Page 101 (optional) If an HDD is currently attached to the HDD bay, refer to to the following steps on how to remove the old HDD: Remove all the screws on the sides of the HDD bay. Remove the old HDD from the HDD bay then place it on a flat dry surface with its PCB (printed circuit board) facing up, as shown in the illustration below.
  • Page 102 Place the new HDD with its PCB (printed circuit board) facing the HDD bay. Ensure that the port connectors of your HDD are not obstructed by any part of the HDD bay. Reattach and secure the HDD with the screws you removed earlier.
  • Page 103 Replace the HDD bay back in the compartment, with the HDD connector aligned with the Notebook PC’s HDD port. Push the HDD bay until it connects with the Notebook PC. Secure the HDD bay with the screws you removed earlier. Notebook PC E-Manual...
  • Page 104 Align and replace the cover of the compartment. Reattach and secure the cover using the screw you removed earlier. Notebook PC E-Manual...

  • Page 105: Installing A Random-Access Memory Module

    Installing a Random-access Memory module Upgrade the memory capacity of your Notebook PC by installing a RAM (random-access memory module) in the memory module compartment. The following steps show you how to install a RAM module into your Notebook PC: IMPORTANT! Purchase an RAM module from authorized retailers of this Notebook PC to ensure maximum compatibility and reliability.
  • Page 106 Loosen the screw from the Notebook PC’s compartment cover. Pull out the compartment cover and remove it completely from your Notebook PC. Notebook PC E-Manual...
  • Page 107 Align and insert the RAM module into the RAM module slot. Push down the RAM module until it clicks in place Notebook PC E-Manual...
  • Page 108 Align and replace the cover of the compartment. Reattach and secure the cover using the screw you removed earlier. Notebook PC E-Manual...

  • Page 109: Tips And Faqs

    Tips and FAQs Notebook PC E-Manual...

  • Page 110: Useful Tips For Your Notebook Pc

    • Update Windows® periodically to ensure that your applications have the latest security settings. • Use ASUS Live Update to update ASUS-exclusive applications, drivers and utilities in your Notebook PC. Refer to the ASUS Tutor installed in your Notebook PC for more details. • Use an anti-virus software to protect your data and keep this updated too. •...

  • Page 111: Hardware Faqs

    I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. My display panel has an uneven color and brightness. How...
  • Page 112 • Check if your speakers were set to mute. • Check if a headphone jack is connected to your Notebook PC and remove it. What should I do if my Notebook PC’s power adapter gets lost or my battery stops working? Contact your local ASUS service center for assistance. Notebook PC E-Manual...
  • Page 113 My Notebook PC’s touchpad is not working. What should I You can try doing any of the following suggestions: • Check if ASUS Smart Gesture is set to disable touchpad by connecting an external pointing device to your Notebook PC. If yes, disable this function. •...

  • Page 114: Software Faqs

    Remove all connected USB devices then restart your Notebook PC. • If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance. My Notebook PC boots slower than usual and my operating system lags. How can I fix this? Delete the applications you recently installed or were not included with your operating system package then restart your system.
  • Page 115 Remove all connected devices to your Notebook PC then restart your system. • Press F9 upon startup. When your Notebook PC enters Troubleshooting, select Refresh or Reset your PC. • If the problem still exists, contact your local ASUS service center for assistance. Why can’t my Notebook PC wake up from sleep mode? • You need to press the power button to resume your last working state. •...
  • Page 116 Notebook PC E-Manual...

  • Page 117: Appendices

    Appendices Notebook PC E-Manual...

  • Page 118: Dvd-Rom Drive Information (On Selected Models)

    DVD-ROM Drive Information (on selected models) The DVD-ROM drive allows you to view and create your own CDs and DVDs. You can purchase an optional DVD viewer software to view DVD titles. Regional Playback Information Playback of DVD movie titles involves decoding MPEG2 video, digital AC3 audio and decryption of CSS protected content.

  • Page 119: Region Definitions

    Region Definitions Region 1 Canada, US, US Territories Region 2 Czech, Egypt, Finland, France, Germany, Gulf States, Hungary, Iceland, Iran, Iraq, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Scotland, South Africa, Spain, Sweden, Switzerland, Syria, Turkey, UK, Greece, Former Yugoslav Republics, Slovakia Region 3 Burma, Indonesia, South Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand,...

  • Page 120: Blu-Ray Rom Drive Information (On Selected Models)

    Blu-ray ROM Drive Information (on selected models) The Blu-ray ROM Drive allows you to view high definition (HD) videos and other disc file formats such as DVDs and CDs. Region Definitions Region A North, Central and South American countries, and their territories; Taiwan, Hong Kong, Macao, Japan, Korea (South and North), South East Asian countries and their territories.

  • Page 121: Overview

    Overview On 4th August 1998 the European Council Decision regarding the CTR 21 has been published in the Official Journal of the EC. The CTR 21 applies to all non voice terminal equipment with DTMF-dialling which is intended to be connected to the analogue PSTN (Public Switched Telephone Network).
  • Page 122 This table shows the countries currently under the CTR21 standard. Country Applied More Testing Austria Belgium Czech Republic Not Applicable Denmark Finland France Germany Greece Hungary Not Applicable Iceland Ireland Italy Still Pending Still Pending Israel Lichtenstein Luxemburg The Netherlands Norway Poland Not Applicable...

  • Page 123: Federal Communications Commission Interference Statement

    This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit http://www.cetecom.de/technologies/ctr_21. html 1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous).

  • Page 124: Fcc Radio Frequency (Rf) Exposure Caution Statement

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment.

  • Page 125: Declaration Of Conformity (R&Tte Directive 1999/5/Ec)

    Declaration of Conformity (R&TTE directive 1999/5/EC) The following items were completed and are considered relevant and sufficient: • Essential requirements as in [Article 3] • Protection requirements for health and safety as in [Article 3.1a] • Testing for electric safety according to [EN 60950] • Protection requirements for electromagnetic compatibility in [Article 3.1b] • Testing for electromagnetic compatibility in [EN 301 489-1] & [EN 301 489-17] • Effective use of the radio spectrum as in [Article 3.2] • Radio test suites according to [EN 300 328-2] CE Marking CE marking for devices without wireless LAN/Bluetooth The shipped version of this device complies with the requirements of the EEC directives 2004/108/EC “Electromagnetic compatibility”...

  • Page 126: Ic Radiation Exposure Statement For Canada

    IC Radiation Exposure Statement for Canada This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with IC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance.

  • Page 127: Déclaration D'industrie Canada Relative À L'exposition Aux Ondes Radio

    Déclaration d’Industrie Canada relative à l’ exposition aux ondes radio Cet appareil est conforme aux limites d’exposition aux radiations d’Industrie Canada définies pour un environnement non-contrôlé. Pour maintenir la conformité avec les exigences d’exposition RF d’IC, veuillez éviter tout contact direct avec l’antenne pendant l’émission.

  • Page 128: Wireless Operation Channel For Different Domains

    Wireless Operation Channel for Different Domains N. America 2.412-2.462 GHz Ch01 through CH11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 France Restricted Wireless Frequency Bands Some areas of France have a restricted frequency band. The worst case maximum authorized power indoors are: •...
  • Page 129 Departments in which the use of the 2400–2483.5 MHz band is permitted with an EIRP of less than 100mW indoors and less than 10mW outdoors: 01 Ain 02 Aisne 03 Allier 05 Hautes Alpes 08 Ardennes 09 Ariège 11 Aude 12 Aveyron 16 Charente 24 Dordogne 25 Doubs 26 Drôme 32 Gers 36 Indre 37 Indre et Loire 41 Loir et Cher 45 Loiret...

  • Page 130: Ul Safety Notices

    UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).

  • Page 131: Power Safety Requirement

    REACH Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/ REACH.htm. Macrovision Corporation Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S.A.

  • Page 132: Nordic Lithium Cautions (For Lithium-Ion Batteries)

    Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica.

  • Page 133: Optical Drive Safety Information

    Optical Drive Safety Information Laser Safety Information CD-ROM Drive Safety Warning CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.

  • Page 134: Ctr 21 Approval (For Notebook Pc With Built-In Modem)

    CTR 21 Approval (for Notebook PC with built-in Modem) Danish Dutch English Finnish French Notebook PC E-Manual...
  • Page 135 German Greek Italian Portuguese Spanish Swedish Notebook PC E-Manual...

  • Page 136: Energy Star Complied Product

    All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.

  • Page 137: Global Environmental Regulation Compliance And Declaration

    Declaration ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements.

  • Page 138: Regional Notice For Singapore

    Regional notice for Singapore This ASUS product complies with IDA Standards. Complies with IDA Standards DB103778 Regional notice for India This product complies with the “India E-waste (Management and Handling)Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls(PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1 % by weight in homogenous materials and 0.01 % by weight...
  • Page 139 Notebook PC E-Manual...
  • Page 140 HARKORT STR. 21-23, 40880 RATINGEN Country: GERMANY declare the following apparatus: Notebook P.C. Product name : N551J R555J G551J GL551J Model name : conform with the essential requirements of the following directives: 2004/108/EC-EMC Directive EN 55022:2010+AC:2011 EN 55024:2010 EN 61000-3-2:2006+A2:2009...

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