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Information
Operation
warranty
All Bowens electrical products are covered by a two
year warranty against any faulty design, materials
and workmanship.
2
If a product does not work on arrival or up to a
3
maximum period of four weeks from the date of
purchase, it should be returned to the dealer/retail
3
outlet from where it was purchased, to exchange (if
available) the faulty unit for a new one; if the faulty
unit was part of a kit that was purchased, the dealer/
retailer may choose to simply replace the unit and
4
not the entire kit. Alternatively the dealer may offer
to repair the unit as soon as possible at no charge.
5
If neither an exchange or repair is possible for the
6
faulty unit, then a full refund may be made.
7
If a warranty fault occurs after the initial four week
period (and within the max two year warranty
period), then the unit should be returned to the
dealer, who will arrange to repair the unit as soon as
9
possible, at no charge.
This warranty does not apply to consumable items
10
such as flash tubes, modelling lamps, fuses and
consumable type batteries.
11
Should a unit be returned at any time within the
two year warranty period, and it is judged to have
experienced any of the following points, failure to
follow working instructions correctly, accidental or
willful damage, misuse, alteration or repair by a non
authorised Bowens service/repair centre, then a
warranty will be deemed invalid and any repairs that
may need carrying out will be payable by the owner.
The cost of repairs should be notified to the owner,
by the dealer, in advance of undertaking any work
that may be required.
No warranty repairs can be undertaken to any units
without proof of purchase.
All warranty repairs must be conducted with the
dealer from where the product was purchased.
Other terms and conditions may be applicable in
specific countries, if stated by the dealer at the time
of purchase.
All Bowens products are certified by
the CE mark. The CE certified mark
is a declaration of conformity to the
required EMC directives 2004/108/
EC 'Electromagnetic Compatibility'
and
2006/95/EC
'Low
Voltage
Directive'.
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