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Epson Printer User Manual

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User's Guide
NPD5093-01 EN

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  • Page 1 User's Guide NPD5093-01 EN...
  • Page 2 Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.
  • Page 4 User's Guide Trademarks ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

  • Page 5: Table Of Contents

    Removing a CD/DVD..... . 50 Advisories and Warnings for Setting Up/ Using the Printer......11 Advisories and Warnings for Using the Printing Printer with a Wireless Connection.
  • Page 6 Improving Print and Scan Quality Printer.......128 Removing Jammed Paper from the Rear Cover. 130 Checking and Cleaning the Print Head.
  • Page 7 Slight Electric Shock when Touching the Printer.......142 Operation Sounds Are Loud....143 Cannot Save the Data to a Memory Card.

  • Page 8: About This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.9.x. The content displayed on the screens varies depending on the model and situation.

  • Page 9: Operating System References

    User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions. ❏...

  • Page 10: Important Instructions

    Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 11: Advisories And Warnings For Setting Up/Using The Printer

    ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

  • Page 12: Advisories And Warnings For Using The Printer With A Wireless Connection

    Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Setup > Restore Default Settings > All Settings on the control panel.

  • Page 13: Printer Basics

    Control Panel Operates the printer. CD/DVD tray Place a CD/DVD for label printing. This should usually be stored on the bottom of the printer. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.
  • Page 14 Loads paper. Paper cassette 2 Front cover Open to load paper in the paper cassette. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Document cover Blocks external light while scanning. Scanner glass Place the originals.

  • Page 15: Control Panel

    Rear cover Remove when removing jammed paper. Vent Releases heat from the inside of the printer. Vents are on the bottom right, bottom left, and on the right-hand side. Do not cover the vents when placing the printer. USB port Connects a USB cable.

  • Page 16: Buttons

    Buttons Available buttons light up. Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. Displays the home screen.

  • Page 17: Menu Options

    User's Guide Printer Basics When are displayed, you can scroll right or left. Available buttons are displayed. In this example, you can proceed to the next screen by pressing the OK button, and select another menu by pressing the button.

  • Page 18: Print Photos Mode

    User's Guide Printer Basics Menu Settings and Explanations Reduce/Enlarge Enlarges or reduces the original. Auto Fit Page: All areas that include text and images in the original as well as the space from the corner mark are scanned, and the scanned data is enlarged or reduced to fit to the selected paper size.
  • Page 19 User's Guide Printer Basics Menu Settings and Explanations Select Select All Select all the photos on the memory card and set the number of prints. Photos Photos Cancel Returns the number of copies of all photos to 0 (zero). Photo...

  • Page 20: Scan Mode

    Scan Mode Menu Settings and Explanations Scan to Memory Scans your original and saves the scanned image to the memory card inserted into the printer. You Card can change the format, color, or scan area. Scan to Cloud Sends the scanned image to the registered destination. Make settings using Epson Connect to use this feature.

  • Page 21: Wi-Fi Setup Mode

    Connect the printer to a wireless network by using the WPS button on your wireless router. (WPS) PIN Code Setup In the wireless router utility, enter the PIN code displayed on the printer's screen and connect the (WPS) printer to a wireless (Wi-Fi) network.
  • Page 22 User's Guide Printer Basics Menu Settings and Explanations Color Restoration Restores the colors in faded photos. Menu Options for Copy/Restore Photos To access the following menus, press the button when a scanned photo is displayed on a screen. Menu Settings and Explanations...
  • Page 23 User's Guide Printer Basics Menu Options for Photo Layout Sheet The method of accessing the following menus varies depending on the Layout Method. When Automatic Layout is selected: Press the button when selecting photos. When Place Photos Manually is selected: Select Menu using the button, and then press the OK button.
  • Page 24 User's Guide Printer Basics Menu Settings and Explanations Photo Enhance Select one of the image adjustment options. Adjustment PhotoEnhance: Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. P.I.M.: Adjusts the image based on the printing information provided by a digital camera compatible with PRINT Image Matching.
  • Page 25 User's Guide Printer Basics Menu Settings and Explanations Paper and Copy Density Set the density of your copies. Increase the level of density when the copying Settings results are too light. Decrease the level of density when ink smears. Document Type Select the type of your original.
  • Page 26 User's Guide Printer Basics Menu Settings and Explanations Display 1-up Displays one photo on a screen. Information on settings, such as zoom, is also displayed. Mode 1-up Displays one photo on a screen. Information on settings, such as zoom, is not displayed.
  • Page 27 Printer Basics Menu Settings and Explanations Message Card Prints a greeting card on A4 size paper using images stored on the printer or images on a memory card. Origami Origami Envelope Prints a diagram of an envelope on A4 size paper using images stored on the printer.

  • Page 28: Setup Mode

    User's Guide Printer Basics Menu Settings and Explanations Line Select the sensitivity used to detect outlines in the photo. Detection To access the following menus, select Photo on Memory Card, and then press the button. Menu Settings and Explanations Browse Browse by Displays the photos on the memory card sorted by date.
  • Page 29 Select the connection method between the printer and the computer when giving write access to the Setup memory card inserted in the printer. Read and write access is given to the computer with the priority connection. Only read access is given to other computers.

  • Page 30: Help Mode

    Warns you when the paper settings do not match the paper you loaded. Functions Setting Alert Restore Resets the selected settings to their defaults. Default Settings Related Information “Wi-Fi Setup Mode” on page 21 & Help Mode See the Help for information on using the printer or when printouts are unsatisfactory.

  • Page 31: Loading Paper

    ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout. ❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes. ❏ Avoid using envelopes that are too thin, as they may curl during printing. Related Information “Printer Specifications” on page 144 &...

  • Page 32: Available Paper And Capacities

    Borderless printing is not available for 2-sided printing. For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

  • Page 33: List Of Paper Types

    Media Name Media Type Control Panel Printer Driver, Smart device plain papers plain papers Epson Bright White Ink Jet Paper Ultra Glossy Epson Ultra Glossy Epson Ultra Glossy Photo Paper Prem. Glossy Epson Premium Glossy Epson Premium Glossy Photo Paper Prem.

  • Page 34: Loading Paper In The Paper Cassette 1

    Envelope Envelope These paper types are compatible with Exif Print and PRINT Image Matching when printing from the printer driver. For more details, see the documentation provided with the Exif Print or PRINT Image Matching compatible digital camera. For smart devices, these media types can be selected when printing using Epson iPrint.
  • Page 35 Loading Paper Important: If paper cassette 1 is too far inside the printer, turn the printer off and on again. 3. Slide the edge guides to their maximum position. 4. Slide the front edge guide to the paper size you want to use.
  • Page 36 User's Guide Loading Paper Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. Do not load paper above the line indicated by the triangle symbol on the edge guide.

  • Page 37: Loading Paper In The Paper Cassette 2

    OK button. Note: You can also display the paper size and paper type settings screen by selecting Setup > Printer Setup > Paper Source Setting > Paper Setup. 10. Slide out the output tray.
  • Page 38 Loading Paper Important: Do not remove or insert the paper cassette while the printer is operating. This may damage the printer. Note: When the output tray is ejected, check that there is no paper on the tray, and then close it by pushing it with your hand.
  • Page 39 User's Guide Loading Paper 5. With the printable side facing down, load paper against the front edge guide. Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 40 User's Guide Loading Paper ❏ Envelopes ❏ Photo Sticker sheet ❏ Paper larger than A4 size: Pull out paper cassette 1 beforehand.
  • Page 41 OK button. Note: You can also display the paper size and paper type settings screen by selecting Setup > Printer Setup > Paper Source Setting > Paper Setup. 10. Slide out the output tray.
  • Page 42 User's Guide Loading Paper Related Information “Paper Handling Precautions” on page 31 & “Available Paper and Capacities” on page 32 &...

  • Page 43: Placing Originals On The Scanner Glass

    User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.

  • Page 44: Placing Originals On The Scanner

    ❏ To copy a CD/DVD label, place the CD/DVD in the center of the scanner glass. If the CD/DVD is not placed exactly in the center, the positioning is automatically adjusted. ❏ If you are scanning using Full Auto Mode or thumbnail preview in EPSON Scan, place the original 4.5 mm away from the edges of the scanner glass.

  • Page 45: Inserting A Memory Card

    “Supported Memory Card Specifications” on page 146 & Inserting and Removing a Memory Card 1. Insert a memory card into the printer. The printer starts reading the data and the light flashes. When reading is complete, the light stops flashing and remains on.
  • Page 46 User's Guide Inserting a Memory Card Important: Do not try to force the card all the way into the slot. It should not be fully inserted. 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost.
  • Page 47 User's Guide Inserting a Memory Card Related Information “Accessing a Memory Card From a Computer” on page 153 &...

  • Page 48: Loading A Cd/Dvd For Printing

    ❏ Depending on the CD/DVD type or printing data, smearing may occur. Try making a test print on a spare CD/ DVD. Check the printed surface after waiting for one full day. ❏ Compared to printing on genuine Epson paper, the print density is lowered to prevent ink from smearing on the CD/DVD. Adjust the print density as necessary.
  • Page 49 Yes using the button and press the OK button. 2. A message is displayed on the screen telling you that the printer is preparing, and then you are instructed to load a CD/DVD. Follow the instructions below to load the CD/DVD.

  • Page 50: Removing A Cd/Dvd

    7. Insert the CD/DVD tray into the printer. Line up the alignment marks on the printer and the tray. 8. Press the OK button. When a message is displayed on the screen telling you that the printer is ready, press the OK button.
  • Page 51 After printing is finished, make sure you remove the CD/DVD tray and store it at the bottom of the printer. If you do not remove the tray and turn the printer on or off, or run head cleaning, the CD/DVD tray will strike the print head and may cause the printer to malfunction.

  • Page 52: Printing

    Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing. Note: ❏...

  • Page 53: Printing Photos From A Memory Card Onto A Cd/Dvd Label

    Printing Photos from a Memory Card onto a CD/DVD Label You can select photos stored on a memory card to print onto a CD/DVD label. 1. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing.

  • Page 54: Printing Photos From A Memory Card With Handwritten Notes

    9. A message is displayed on the screen telling you that the printer is getting ready. You are then instructed to load a CD/DVD. Press to check the instructions and load a CD/DVD. 10. Press the OK button, a message is displayed telling you that the printer is ready, and then press the OK button. 11. Press the button.
  • Page 55 User's Guide Printing 7. Select the paper type using the button, and then press the OK button. 8. Select the layout using the button, and then press the OK button. 9. Select the frame using the button, and then press the OK button. 10.

  • Page 56: Printing Original Writing Paper And Calendars

    OK button. Note: When printing greeting cards, you can add an image stored in the printer instead of using a photo on your memory card. To add an image stored in the printer, select Template Art.
  • Page 57 8. Select the size of the envelopes using the button, and then press the OK button. 9. Load A4 plain paper in the printer, and then press the OK button. 10. Set the number of copies using the – or + button, and then press the button.

  • Page 58: Printing Photos Using Other Features

    User's Guide Printing 3. Load A4 plain paper in the printer, and then press the OK button. 4. Set the number of copies using the – or + button, and then press the button. The following instruction sheet is printed.

  • Page 59: Printing From A Computer

    & DPOF Printing This printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores additional information for photos such as the date, time, user name, and printing information. DPOF-compatible cameras allow you to set which image on a memory card to print and the number of copies. When the memory card is inserted into the printer, the photos selected by the camera are printed.
  • Page 60 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. If the printer has only one paper source, this item is not displayed. ❏ Document Size: Select the paper size you loaded in the printer.

  • Page 61: Printing Basics - Mac Os X

    ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: When printing on envelopes, select Landscape as the Orientation setting. 7. Click OK to close the printer driver window. 8. Click Print. Related Information “Available Paper and Capacities”...
  • Page 62 When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...

  • Page 63: Printing On 2-Sides

    Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
  • Page 64 To print as a booklet, select Booklet. 6. Click Print Density, set Select Document Type, and then click OK to close the window. The printer driver automatically sets the Print Density options for that document type. Note: ❏ For manual 2-sided printing, the Print Density setting is not available.

  • Page 65: Printing Several Pages On One Sheet

    Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.

  • Page 66: Printing To Fit The Paper Size

    “Printing Basics - Mac OS X” on page 61 & Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer. Printing to Fit the Paper Size - Windows Note: This feature is not available for borderless printing.
  • Page 67 5. Select Paper Handling from the pop-up menu. 6. Select Scale to fit paper size. 7. Select the paper size you loaded in the printer as the Destination Paper Size setting. 8. Set the other items as necessary. 9. Click Print.

  • Page 68: Printing Multiple Files Together (For Windows Only)

    Note: To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file. The extension of the saved files is "ecl".

  • Page 69: Enlarged Printing And Making Posters (For Windows Only)

    Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
  • Page 70 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 71 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 72 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 73 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 74 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 75: Printing Using Advanced Features

    “Mac OS X Printer Driver” on page 116 & Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.

  • Page 76: Printing A Reduced Or Enlarged Document

    User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 77: Printing Photos Using Epson Easy Photo Print

    Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. Note: ❏ By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear. ❏ To perform borderless printing using a commercially available application, make the following settings.

  • Page 78: Printing A Cd/Dvd Label With Epson Print

    CD/DVD or CD/DVD Premium Surface as the Media Type on the Print Settings menu. ❏ On some applications, you may need to specify the tray type. Select Epson Tray Type 2. The setting name may vary slightly depending on the application.
  • Page 79 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Related Information “Epson Connect Service”...

  • Page 80: Using Airprint

    Mac OS X v10.7.x or later. Note: ❏ If you disable the paper source configuration setting in the Printer Setup menu in Setup on the printer's control panel, you cannot use AirPrint. ❏ See the AirPrint page on the Apple website for more details.

  • Page 81: Printing From A Digital Camera Connected By Usb Cable

    You can wirelessly print photos from digital cameras that support the DPS over IP standard (from here on referred to as PictBridge (wireless LAN)). 1. Make sure the icon that indicates that the printer is connected to a wireless network is displayed on the home screen.

  • Page 82: Canceling Printing

    Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case, cancel the print job from the computer.

  • Page 83: Canceling Printing - Mac Os X

    “Windows Printer Driver” on page 112 & Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job. ❏ Mac OS X v10.8.x to Mac OS X v10.9.x Click next to the progress meter.

  • Page 84: Copying

    User's Guide Copying Copying Copying Basics 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the button, and then press the OK button.

  • Page 85: Copying On A Cd/Dvd Label

    You can copy a disc label or a square original such as a photo onto a CD/DVD label. Important: Do not load a CD/DVD into the printer until you are instructed to do so. 1. Press the button, select Copy to CD/DVD using button, and then press the OK button.
  • Page 86 A4 plain paper in the printer. You can check the printout image before printing on a CD/DVD label. 5. A message is displayed on the screen telling you that the printer is getting ready. You are then instructed to load a CD/DVD. Press the button to check the instructions and load a CD/DVD, and then press the OK button.

  • Page 87: Scanning

    Related Information “Scan Mode” on page 20 & Scanning to a Computer You can save the scanned image to a computer. Important: Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature.

  • Page 88: Scanning To A Computer (Wsd)

    ❏ You can change to frequently-used scan settings such as the document type, folder to save, or save format by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image. Up to 20 computers can be displayed on the printer's control panel.

  • Page 89: Scanning From A Computer

    Scanning Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning Basics This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes.
  • Page 90 To display the File Save Settings screen, click the icon (File Save Settings) to the right of Scan before starting to scan. Related Information “Placing Originals on the Scanner Glass” on page 43 & “EPSON Scan (Scanner Driver)” on page 119 &...

  • Page 91: Scanning Using Advanced Features

    User's Guide Scanning Scanning Using Advanced Features Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan.
  • Page 92 User's Guide Scanning Scanning at a Specified Size (Office Mode) You can scan the originals at a specified size without previewing. Select Office Mode from the Mode list in EPSON Scan.
  • Page 93 User's Guide Scanning Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.

  • Page 94: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 95 Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data. Related Information “Using Epson iPrint” on page 78 & “Epson Connect Service” on page 111 &...

  • Page 96: Replacing Ink Cartridges

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 97: Ink Cartridge Handling Precautions

    ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible.
  • Page 98 ❏ If you remove the cartridge from the printer for later use or to dispose of it, make sure you put the cap back on the cartridge’s ink supply port to prevent ink from drying out or to prevent surrounding areas from getting smeared by ink.

  • Page 99: Replacing Ink Cartridges

    Replacing Ink Cartridges ❏ The ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges.
  • Page 100 User's Guide Replacing Ink Cartridges 4. Remove the cap. Important: ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Do not shake cartridges after opening the package, as they may leak. 5.
  • Page 101 Important: If you remove the cartridge from the printer for later use or to dispose of it, make sure you put the cap back on the cartridge’s ink supply port to prevent ink from drying out or to prevent surrounding areas from getting smeared by ink.

  • Page 102: Temporarily Printing With Black Ink

    Important: ❏ After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.

  • Page 103: Temporarily Printing With Black Ink - Windows

    Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab.

  • Page 104: Temporarily Printing With Black Ink - Mac

    ❏ Mac OS X v10.6.x to v10.7.x Click Delete. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 105: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 106: Improving Print And Scan Quality

    If the nozzles are clogged, clean the print head. Important: Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print. Note: ❏...

  • Page 107: Checking And Cleaning The Print Head - Windows

    2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Nozzle Check. 5. Follow the on-screen instructions.

  • Page 108: Aligning The Print Head

    If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the button, and then press the OK button.

  • Page 109: Aligning The Print Head - Mac Os X

    Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Make sure there is no dust or stains on the scanner glass and the document cover.
  • Page 110 Improving Print and Scan Quality Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.

  • Page 111: Applications And Network Service Information

    Web Config Web Config is an application that allows you to manage the printer status or settings on a Web browser from a computer or smart device. You can confirm the printer status or change the network and printer settings. To use the Web Config, connect the printer and device to the same network.

  • Page 112: Running Web Config On Windows

    User's Guide Applications and Network Service Information 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.
  • Page 113 User's Guide Applications and Network Service Information Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab. Accessing the printer driver from applications To make settings that apply only to the application you are using, access from that application.
  • Page 114 User's Guide Applications and Network Service Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
  • Page 115 User's Guide Applications and Network Service Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 116: Mac Os X Printer Driver

    User's Guide Applications and Network Service Information Maintenance Tab You can check the approximate ink levels and error information, and also maintain your printer, such as nozzle check or print head cleaning. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.
  • Page 117 Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility. Guide to Mac OS X Printer Driver Print Dialog Switch the pop-up menu on the center of the screen to show more items.
  • Page 118 User's Guide Applications and Network Service Information Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 119: Epson Scan (Scanner Driver)

    Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 120: Epson Easy Photo Print

    Epson Print CD Epson Print CD is an application that allows you to design a CD/DVD label to be printed directly onto a CD/DVD. You can also print a CD/DVD jacket for CD/DVD case. See the application's help for details.

  • Page 121: Easy Photo Scan

    Click the start button, and select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.

  • Page 122: Uninstalling Applications - Mac Os X

    The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 123: Installing Applications

    Make sure you use the latest version of the applications and firmware. 1. Make sure that the printer and the computer are connected, and the computer is connected to the internet. 2. Start EPSON Software Updater, and update the applications or the firmware.
  • Page 124 User's Guide Applications and Network Service Information Related Information “EPSON Software Updater” on page 121 &...

  • Page 125: Solving Problems

    Ink is low. You can continue printing until you are prompted to replace the ink cartridges. However, note that the printer cannot print if any of the ink cartridges is expended. Prepare new cartridges as soon as possible. You need to replace the following ink To ensure you receive premium print quality and to help protect your cartridge(s).

  • Page 126: Checking The Printer Status - Windows

    The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications.

  • Page 127: Removing Jammed Paper From The Paper Cassette

    1. Close the output tray. 2. Pull out the paper cassette. 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper. 5. Insert the paper cassette in the printer.

  • Page 128: Removing Jammed Paper From Inside The Printer

    ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
  • Page 129 User's Guide Solving Problems Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.

  • Page 130: Removing Jammed Paper From The Rear Cover

    User's Guide Solving Problems Removing Jammed Paper from the Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover.

  • Page 131: Paper Does Not Feed Correctly

    4. Open the cover of the rear cover. 5. Remove the jammed paper. 6. Close the cover of the rear cover, and then insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following if the paper jams, paper is fed at a slant, several sheets of paper are fed at a time, no paper is fed, or paper is ejected.

  • Page 132: Cd/Dvd Tray Is Ejected

    ❏ Make sure the power cord is securely plugged in. Lights Came On and then Went Out The printer's voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the printer.

  • Page 133: Lcd Screen Gets Dark

    Solving Problems LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Printer Does Not Print Check the following if the printer does not operate or prints nothing.

  • Page 134: Printout Problems

    ❏ When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. ❏ Select the appropriate paper type setting on the control panel or in the printer driver for the type of paper loaded in the printer.

  • Page 135: Copy Quality Is Poor

    ❏ When printing on a disc, enter Setup, select Printer Setup > CD/DVD, and then adjust the printing position. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass.

  • Page 136: Paper Is Smeared Or Scuffed

    ❏ Windows Select Borderless on the printer driver's Main tab. If you select a paper type that does not support borderless printing, you cannot select this check box. Select a paper type that supports borderless printing. ❏ Mac OS X Select a paper size for borderless printing as the Paper Size setting in the print dialog.

  • Page 137: Printed Characters Are Incorrect Or Garbled

    Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Thick paper and envelopes setting. ❏ When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set the print density to lower and the drying time to longer.

  • Page 138: The Printout Problem Could Not Be Cleared

    However, you can continue printing. To return the printer to normal printing speed, cancel printing, and leave the printer idle for at least 30 minutes with the power on. The printer does not recover if the power is off.

  • Page 139: Cannot Start Scanning When Using The Control Panel

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

  • Page 140: Characters Are Blurred

    & Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.

  • Page 141: Scanning Area Or Direction Is Not Correct

    If you have tried all of the solutions and could not solve the problem, click Configuration in a mode other than Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings.

  • Page 142: Other Scanning Problems

    Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer.

  • Page 143: Operation Sounds Are Loud

    Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ EPSON Scan Select a mode other than Full Auto Mode, click Configuration, and then set Quiet Mode on the Other tab.

  • Page 144: Appendix

    Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets (normal printing) 3.0 mm (0.12 in.) 41.0 mm (1.61 in.) 37.0 mm (1.46 in.)

  • Page 145: Scanner Specifications

    User's Guide Appendix Envelopes 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.) A4, Letter Resolution 1200 dpi (main scan) 2400 dpi (sub scan)

  • Page 146: Security Protocol

    User's Guide Appendix Wireless Securities WEP (64/128bit), WPA2-PSK (AES) Not supported for IEEE 802.11n. Not supported for IEEE 802.11b. Simple AP mode is compatible with Wi-Fi connection (infrastructure). Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint...
  • Page 147 Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.) Note: "?" is displayed on the LCD screen when the printer cannot recognize the image file. In this situation, if you select a multiple image layout, blank sections will be printed.

  • Page 148: Dimensions

    User's Guide Appendix Dimensions Dimensions Storage (Without protruding parts) ❏ Width: 390 mm (15.4 in.) ❏ Depth: 338 mm (13.3 in.) ❏ Height: 138 mm (5.4 in.) Storage (Including protruding parts ❏ Width: 390 mm (15.4 inches) ❏ Depth: 341 mm (13.4 inches) ❏...

  • Page 149: Environmental Specifications

    Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 150: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 151: Restrictions On Copying

    Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
  • Page 152 Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

  • Page 153: Accessing A Memory Card From A Computer

    10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.

  • Page 154: Where To Get Help

    Note: If you connected the printer to the network without the software disk or Web Installer, map a memory card slot or USB port as a network drive. Open Run and enter a printer name \\EPSONXXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:.

  • Page 155: Help For Users In Europe

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 156 User's Guide Appendix ❏ Answers to Frequently Asked Questions (FAQs) ❏ Latest versions of Epson product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers:...

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