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Troubleshooting
Summary of Contents for Synergy3D IM1300YS
- Page 1 Geothermal Heat Pump with Water Heating for Radiant Floor Applications • R-410A Refrigerant • 3-6 Tons Installation Information Water Piping Connections Hot Water Generator Connections Electrical Startup Procedures Troubleshooting Preventive Maintenance IM1300YS 06/10...
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Page 3: Table Of Contents
Synergy3D Startup and Troubleshooting Form . . . . . . . . . . . . . . . . . . -
Page 4: Model Nomenclature
SYNERGY3D INSTALLATION MANUAL Model Nomenclature 14-15 Model Type Filter Option S = Synergy3D AP = AlpinePure 411 Compressor Type Return Air Configuration D = Dual Capacity L = Left R = Right Cabinet Configuration Discharge Air Configuration V = Vertical... -
Page 5: General Installation Information
SYNERGY3D INSTALLATION MANUAL General Installation Information Safety Considerations Setting Vertical Units Installation and servicing of heating and air conditioning Prior to setting the unit in place, remove and discard the equipment can be hazardous due to system pressure and compressor hold down shipping bolt located at the front of electrical components. - Page 6 General Installation Information cont. Water Piping Connections Female Locking Ring All Synergy3D source water connections are swivel piping fittings that accept a 1 in. Male Pipe Thread (MPT) (see Female Locking RIng illustration). The swivel pipe connector has a rubber gasket seal similar to a garden hose gasket,...
- Page 7 SYNERGY3D INSTALLATION MANUAL General Installation Information cont. Water Quality can likewise become scaled and possibly plugged. In areas with extremely hard water, the owner should be informed In ground water situations where scaling could be heavy or where biological growth such as iron bacteria will be that the heat exchanger may require occasional flushing.
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Page 8: Closed Loop Ground Source Systems
Multiple Units on One Flow Center units with 2-wire thermostat wire. These terminals are When two Synergy3D units or one Envision unit and polarity conscious (see Figure 10). The loop pump(s) may one Synergy3D unit are connected to one loop pumping system, pump control is automatically achieved by be powered from either unit, whichever is more convenient. -
Page 9: Open Loop Ground Water Systems
SYNERGY3D INSTALLATION MANUAL Open Loop Ground Water Systems Typical open loop piping is shown in the Open System: cooling capacity (1.5 GPM per ton minimum at 50° F) is Ground Water Application. Always maintain water pressure needed in open loop systems. -
Page 10: Hot Water Generator Connections
A water softener is installing a hot water generator. The Synergy3D is not recommended with hard water (greater than 10 grains or supplied with an internal circulator. A DPK5 kit will need 170 ppm total hardness). -
Page 11: Electrical Data
Figure 9. The pumps will automatically be cycled as required by the unit or by a secondary signal from another EXTERNAL LOOP 208/230 VAC Synergy3D unit sharing the flow center. (Refer to the 1/2 HP MAX Wiring Schematics section.) 208 Volt Operation All 208-230 volt units are factory wired for 230 volt operation. -
Page 12: Thermostat Installation
System Monitor information. Other Thermostats The Synergy3D unit is compatible with virtually any 24VAC thermostat. However, the multi-stage nature of this product requires a 3-stage heating/2-stage cooling type thermostat. NOTe: DIP switch SW2-8 is required to be in the “OFF”... -
Page 13: Physical Data
SYNERGY3D INSTALLATION MANUAL Physical Data Model Compressor (1 each) Copeland Scroll Factory Charge R410a, oz [kg] 90 [2.55] 111 [3.14] 128 [3.62] 128 [3.62] ECM Blower Motor & Blower Blower Motor Type/Speeds ECM Variable Speed Blower Motor- hp [W] 1/2 [373]... -
Page 14: Dimensional Data
SYNERGY3D INSTALLATION MANUAL Dimensional Data Top Discharge LEFT RETURN RIGHT RETURN LEFT FRONT FRONT RIGHT 3/9/10 electrical Connections Overall Cabinet Water Connections Vertical 1/2 in. 1/2 in. 3/4 in. Loop Hydronic HWG Topflow cond cond cond Model Loop Hydronic Hydronic... -
Page 15: Dimensional Data
SYNERGY3D INSTALLATION MANUAL Dimensional Data cont. Rear Discharge 1.90 1.90 LEFT RETURN RIGHT RETURN REAR LEFT RIGHT REAR 3/24/10 Overall Cabinet Water Connections electrical Connections Loop Hydronic 1/2” 1/2” 3/4” Vertical cond cond cond Topflow Model Loop Hydronic Hydronic Loop... -
Page 16: Wiring Schematic
SYNERGY3D INSTALLATION MANUAL Wiring Schematic Compressor Desuperh Optio Black Blue DC SOL Comfort Alert Tan(16) Unit Power NOTE 3 Ext Pump 208-230/60/1 1/2 hp Total Blk/Wh(11) Brown 208-230/60/1 Gry/Wh(10) Orange Gray(9) Pump Pump Yellow(8) Green(18) Blue NOTE 2 240V Load... -
Page 17: Wiring Schematic
SYNERGY3D INSTALLATION MANUAL Wiring Schematic cont. Desuperheater Option Pump Auxiliary Electric Heat Power Blue Pink 208-230/60/1 NOTE 4 Blue Blue Blue Blue Blue Pink Pink Violet Gray Gray Pink Gray Gray ECM2 Gray ECM2 Fan Motor Fan Motor Gray Pink... -
Page 18: Hydronic Section
The thermostat should be must be at least the same diameter as the valve outlet wired to the Synergy3D P5 connector wires, P5-11 and P5-4 (never reduce), and valves may not be added to this pipe. -
Page 19: Hydronic Section
Thermostat Synergy3D must be wired to the thermostat screw terminals. The yellow thermistor wires will not operate with the Synergy3D as they are used with the EW series water-to-water. -
Page 20: Microprocessor Control
Loop Pump Slaving Signals IntelliStart A signal between multiple Synergy3D control boards at the inputs and outputs (SL1-In and Out) will provide for remote Some models shall be equipped with an optional IntelliStart. control of the loop pump on any unit. - Page 21 SYNERGY3D INSTALLATION MANUAL Microprocessor Control cont. Compressor Monitoring/Comfort Alert flashes or “Flash Code” correlates to a specific abnormal condition. The red “TRIP” LED means there is a thermostat The Comfort Alert displays abnormal compressor demand signal “Y” present but the compressor is not conditions through a unique flash code displayed on the running.
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Page 22: Hydronic Operation
The 1st stage of resistance heat is energized 10 seconds after “W” input, and with continuous 3rd stage demand, the The Synergy3D control board must be operating in cooling second stage of resistance heat will engage after 5 minutes. mode (Y1 and O inputs) or the cooling slave signal is ignored. - Page 23 SYNERGY3D INSTALLATION MANUAL Microprocessor Control Operation cont. Hot Water Operation Lockout modes can be reset at the thermostat after a five- second waiting period, which restores normal operation After a hot water input is received, the diverting valve, but keeps the unit lockout LED illuminated. Comfort Alert loop pump and load water pump are turned on.
- Page 24 SYNERGY3D INSTALLATION MANUAL Microprocessor Control Operation cont. Airflow Selection DIP Switches (SW1) See Blower Speed section. Factory Setup DIP Switches (SW2) DIP Switch Description OFF Position ON Position Number Service Test Mode Allows field selection of “NORMAL” or “TEST” operational modes. Test mode accelerates...
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Page 25: Operating Limits
SYNERGY3D INSTALLATION MANUAL Operating Limits Cooling Heating Operating Limits °F °C °F °C Air Limits Minimum Ambient Air Rated Ambient Air 26.7 21.1 Max. Ambient Air 37.8 29.4 Minimum Entering Air 10.0 Rated Entering Air db/wb 80.6/66.2 27/19 20.0 Maximum Entering Air db/wb 110/83 43/28.3... -
Page 26: Correction Factor Tables
SYNERGY3D INSTALLATION MANUAL Correction Factor Tables Air Flow Corrections (Dual Capacity Part Load) Airflow Cooling Heating CFM Per Ton % of Nominal Total Cap Sens Cap Power Heat of Rej Htg Cap Power Heat of ext of Clg 0.922 0.778 0.956... -
Page 27: Auxiliary Heat
SYNERGY3D INSTALLATION MANUAL Auxiliary Heat Auxiliary Heat electrical Data Supply Heater Amps Min Circuit Amp Max Fuse (USA) Max Fuse (CAN) Max CKT BRK Model Circuit 208 V 240 V 208 V 240 V 208 V 240 V 208 V... -
Page 28: Blower Performance Data
Lowest and Highest DIP switch settings are assumed to be L and H respectively A 12-position DIP switch package on the Synergy3D control allows the airflow levels to be set for Low, Medium and High speed when using the ECM2 blower motor. -
Page 29: Startup
Using a digital thermometer, measure the load-side Adjust the heating setpoint below room temperature water temperature leaving the Synergy3D unit. Refer and verify that the compressor and water valve or loop to Operating Parameters table and compare measured pumps deactivate. -
Page 30: Synergy3D Startup And Troubleshooting Form
SYNERGY3D INSTALLATION MANUAL Synergy3D Startup and Troubleshooting Form Company Name: ______________________________ Company Phone No:___________________________ Technician Name: _____________________________ Date: _______________________________________ Model No: ___________________________________ Serial No:____________________________________ Owner’s Name: _______________________________ Open or Closed Loop: _________________________ Installation Address: ___________________________ Installation Date:______________________________ Check One ❑... -
Page 31: Synergy3D Cycle Analysis
SYNERGY3D INSTALLATION MANUAL Synergy3D Forced Air Heating Cycle Analysis Synergy3D Heating Cycle Analysis ______PSI = ______SAT°F ______°F Air Coil Suction °F °F Compressor Source Discharge Coax ______PSI = ______SAT°F open ______°F Refrigerant charge compensator Load Inactive Coax circuit Unit Amp Draw ____________ Entering Source Water ________°F... - Page 32 SYNERGY3D INSTALLATION MANUAL Synergy3D Water Heating Cycle Analysis Synergy3D Hot Water Cycle Analysis ______PSI = ______SAT°F ______°F Air Coil Suction Compressor Source Discharge Coax ______°F Liquid Line ______PSI = ______SAT°F closed Refrigerant charge ______°F compensator Coax Entering Source Water ________°F...
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Page 33: Operating Parameters
SYNERGY3D INSTALLATION MANUAL Operating Parameters Synergy3D 1st Stage Operating Parameters 038-072 Forced Air Cooling Forced Air Heating Suction Discharge Water Air Temp Suction Discharge Water Air Temp Water Flow Super-heat Sub-cooling Super-heat Sub-cooling eWT °F Pressure Pressure Temp Rise Drop °F... -
Page 34: Troubleshooting
SYNERGY3D INSTALLATION MANUAL Troubleshooting Standard Microprocessor Controls To check the unit control board for proper operation: 1. Disconnect thermostat wires at the control board. 2. Jumper the desired test input (Y1, Y2, W, O or G) to the R terminal to simulate a thermostat signal. To simulate a hot water call, jumper tan wires 11 and 14 on P5 connector. -
Page 35: Preventative Maintenance
SYNERGY3D INSTALLATION MANUAL Preventative Maintenance Water Coil Maintenance Condensate Drain In areas where airborne bacteria produce a slime in the Keep all air out of the water. An open loop system drain pan, it may be necessary to treat chemically to should be checked to ensure that the well head is not minimize the problem. -
Page 36: Service Parts List
SYNERGY3D INSTALLATION MANUAL Service Parts List Synergy3D Dual Capacity Vertical Units Part Compressor 34P573-01 34P574-01 34P575-01 34P586-01 Run Capacitor 16P002D20 16P002D21 16P002D24 Sound Jacket 92P504A16 Power Harness 11P781-01 Solenoid Harness 11P782-01 Blower Assembly 54S515B01 54S516B01 ECM Motor 14P516B01 14P517B01 Oversized Blower Assembly 54S516B01 Blower &... - Page 37 SYNERGY3D INSTALLATION MANUAL Notes...
- Page 38 SYNERGY3D INSTALLATION MANUAL Notes...
- Page 40 Size: 3-6 Tons Document: Installation Manual IM1300YS 06/10 ©2010 WaterFurnace International, Inc., 9000 Conservation Way, Fort Wayne, IN 46809-9794. WaterFurnace has a policy of continual product research and development and reserves the right to change design and specifications without notice.
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