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WATERCO POOL HEAT PUMP User and Care Guide Manual This equipment must be installed and serviced by a qualified technician. WARNING Improper installation can create electrical hazards which could result in property damage, serious injury or death. Improper installation will void the warranty.
Table of A NOTE TO YOU ---------------------------------- 02 How to Program The Multi Function -------- 18 Electronic Control Timer to Control Your Pool Pump Filtration GENERAL SAFETY ------------------------------- 03 INSTRUCTIONS How to Program The Timer ------------------ 18 How to Stop The Timer ---------------------- 18 INSTALLATION INSTRUCTIONS ---------------- 05 Electrical connection required to use ------- 18 Location --------------------------------------- 05...
During certain periods it may be necessary to operate your pool heat pump continuously however this should not be of concern as your Waterco pool heat pump can heat up your pool 80% more economically than the fossil fuel heating or heaters with electric elements.Waterco pool heat pumps are designed specifically to heat up your swimming...
_______________________________________________________________ To find detailed product information, the location of the nearest dealer or to register your pool heat pump please visit our website www.waterco.com and select your location. GENERAL SAFETY INSTRUCTIONS We have provided important safety messages in this manual and on your pool heat pump.
I pg 04 Pool Heat Pump GENERAL SAFETY INSTRUCTIONS WARNING All electrical connections must be carried out by a qualified electrician, according to the local electrical codes. Always cut off the unit’s main power whenever the access panel is open or removed. It is strongly recommended that the pool heat pump is installed outdoors (unless approved by the manufacturer), while respecting the minimal clearances needed for proper operation and heating.
GENERAL SAFETY INSTRUCTIONS DO NOT DEPRIVE YOUR POOL HEAT PUMP OF WATER FLOW FOR MORE THAN 24 HOURS WITHOUT DRAINING IT. Make sure you leave the bypass valves as shown in Figure 1. At the end of each season, when the pool heat pump is no longer in use, and proper pool water chemistry is not maintained, it should be disconnected from the water line and drained to prevent any possible corrosion or damage to the pool heat pump.
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See Figure 1 and Figure 2. Re-circulation of cold discharged air back into the evaporator coil will greatly reduce unit’s heating capacity and efficiency. Top Discharge Models Side Discharge Models No obstruction above 24” to 36” (60 to 91 cm) min.
“OFF” the water pump. If the pool heat pump shuts down automatically no further action is required. If the heat pump continues to run you will need to have a qualified technician adjust the water pressure switch. For further information please, contact Waterco.
Pool Heat Pump I pg 08 INSTALLATION INSTRUCTIONS IMPORTANT Electrical To ensure your safety and ensure the adequate functioning of your pool heat pump, all electrical work should be performed by a fully qualified and licensed electrician in accordance with local electrical codes. An adequate circuit breaker and copper wiring must be used.
INSTALLATION INSTRUCTIONS Bonding VITAL Because all metals have different electrical potentials, ALL metal and electrical components of the pool system MUST be bonded together. This includes the metal framework of the pool, the light, the pump, the filter (if metal), the pool heat pump, any automatic chlorine generator, and any other metal or electrical equipment bonded to your pool.
Pool Heat Pump I pg 10 OPERATION OF YOUR POOL HEAT PUMP Initial Heating Atmospheric conditions as well as the pool water temperature should not be below the minimum operating temperatures as stated below in order to obtain efficiency and avoid codes from appearing on the electronic control temperature display ;...
Pool Solar Blanket A pool solar blanket should be used whenever possible. Blankets minimize heat loss and conserve heat in your pool. Un-blanketed pool lose 2-3 times more heat than a blanketed pool Defrost Cycle When any of the following conditions occur the electronic control of your unit will activate a defrost mode until all frost from the evaporator has melted.
I pg 12 Pool Heat Pump To Start The Pool Heat Pump Press the button on the electronic control ON/OFF to start the pool heat pump. The temperature display will show the pool water temperature flowing in your pool heat pump and the fan motor starts (fan blade turns) but the compressor does not start.
Electronic Control Reversible (XLR) electronic control with diagnostics with diagnostics In addition to controlling the temperature of the water, this electronic control informs you on the operation of your pool heat pump or any faults that may arise by displaying codes on the temperature display.
I pg 14 Pool Heat Pump Temperature Calibration It is possible to have a temperature variation between the water in the swimming pool and the reading of the pool heat pump temperature probe (sensor). Example:if the water in the pool is 26º C (80º F) and the heat pump electronic control displays 24ºC (76º F). To calibrate this variation, perform the following procedure: 1.
Operation of Multi Function Electronic Control Panel Actual temperature and setting display Pool Mode Compressor running Spa Mode To lower desired temperature or to change settings To toggle To raise desired temperature or between to change settings functions The temperature display of the electronic control panel is factory set to show pool water temperature in degrees FAHRENHEIT.
Pool Heat Pump I pg 16 To Raise or Lower Desired Water Temperature (Pool or Spa Mode) The Multi function electronic control has the capability of memorizing two different programmed temperature settings as follows: For POOL the maximum is 95°F (35°C) and for SPA the maximum is 104°F (40°C) To access the pool (POL) mode or spa (SPA) mode, press the SET key until you see P-S and then press the UP or DOWN key to switch to POL or SPA.
Electrical connection of an automatic mode for the pool and spa (for Smart Energy model only) The Multi Function electronic control has the ability to switch from POOL to SPA mode automatically .This function is used when warm water is directed towards the SPA. Activation is carried out by using an external water pressure switch connected to the SPA water line.
I pg 18 Pool Heat Pump How to program the Multi Function electronic control timer to control your pool pump filtration Note: This option is available only on the Smart Energy pool heat pump model. The Multi Function electronic control includes an adjustable internal timer, which allows to control the filtration time of the pool pump.
IMPORTANT Electrical connection required to use the integrated pool water pump timer of your pool heat pump. Note: This option is available only for Smart Energy model. If you wish to use the integrated timer of your pool heat pump; you must warn your electrician at the time of installation.
The integrity and performance of your pool heat pump and its components are protected by internal safety controls. In normal use, your Waterco unit should never reach the thermal protection level. However, if it should happen, you should identify the stated code on the temparature display and refer to Service Analyser codes.
MAINTENANCE OF YOUR POOL HEAT PUMP Waterco pool heat pumps have been specifically engineered to give you years of satisfaction and enjoyment in the pool. CABINET CLEANING To clean the plastic surfaces use mild soapy water and a soft clean cloth. Never use solvents or abrasives.
52°F (11°C) 65°F (18°C) If you made the purchase of equipment not included with the Waterco pool heat pump, make sure that the equipment was properly installed. If the problem is the installation of the other equipment; Waterco warranty will not apply and you must pay the service call fees.
Nothing is working but the electronic control temperature displays digits or a code 1. Identify the analyser code that the electronic control displays and refer to the Service Analyser codes section; 2. If the electronic control displays digits, make sure that the electronic control is programmed correctly, refer to the Operation of your pool heat pump and reprogram if necessary.
4. If the compressor is functioning, but shuts off immediately, consult the following section “ Compressor Starts and Stops “. 5. If the problem persists, call Waterco. Compressor starts and stops 1. Check that the unit has been installed correctly (refer to installation procedures).
Pool heat pump has ice formed on the evaporator coil Atmospheric conditions as well as the pool water temperature should not be below the minimum operating temperatures as stated below in order to obtain efficiency and avoid codes from appearing on the electronic control temperature display ; these codes are not generally a problem with the pool heat pump at these conditions and is not covered by the warranty.
4. Waterco recommend the use of a solar cover to retain heat in pool water. Pools without covers lose 2 to 3 times more heat than pools with solar covers.
If the problem originates from the installation of this equipment, Waterco’s warranty will not apply and you will have to pay the cost of the service call. 1. The amperage of the circuit breaker AND the electrical wiring must be as the instructions on the pool heat pump name plate, otherwise notify your installer or electrician to correct this problem, as this is not covered under the warranty.
Pool Heat Pump I pg 28 The pool heat pump is noisy 1. Check the pool heat pump is level and on a solid base to prevent any vibrations issues. 2. Ensure the noise is coming from the pool heat pump, not from other equipment which will not be covered by the warranty (for example: noise coming from the bypass valve, pool pump, etc);...
Make sure you follow the Remedy / Action instructions where possible, before making a service call request and avoid paying unnecessary service call fees. If the code remains on the display after you have followed the Action / Remedy instructions, please contact Waterco. Code Problem - Action / Remedy...
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Pool Heat Pump I pg 30 Code Problem - Action / Remedy FS, DEF, FS4 Problem: Normal defrost cycle. The fan blades are turning, but the compressor has stopped. For Electroheat SubZero and Reversible model, the fan blades do not turn but the compressor runs. Action / Remedy: Normal during defrost duration.
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Code Problem - Action / Remedy LP, LP3 Problem: Low refrigerant level in the pool heat pump or the low- pressure safety control is defective. Atmospheric conditions as well as the pool water temperature should not be below the minimum operating temperatures as stated below in order to obtain efficiency and avoid codes from appearing on the electronic control temperature display ;...
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Pool Heat Pump I pg 32 Code Problem - Action / Remedy HP, HP3 Action / Remedy: Make sure the water reaches the pool heat pump and the pool pump is completely filled to the rim. Otherwise: - Fill the pool pump with water, and check to see if the pipes between the pool pump and the pool are watertight (there should be no air intake);...
Waterco service agent. Warranty Waterco guarantees to the original purchaser of the pool heat pump that the product is free from any manufacturing defect (raw materials and labour). IMPORTANT : The warranty is not transferable and no action can be exercised by a...
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There is no other warranties, express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose. During warranty period, Waterco will, at its option, repair or replace, without charge, any product or part, which is found to be defective under normal use and service.
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Tel : +44(0) 1795 521 733 Tel : +60 3 6145 6000 +18002477291 website: www.waterco.com This web site address will enable you to select the appropriate website for the country you are in. Waterco Limited ABN 62 002 070 733 (ZZM1331) 03/2011...
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