DVS VENICE Hardware Manual

Multi-channel video server

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VENICE Hardware Guide (Version 1.0)
Multi-channel Video Server
VENICE
Hardware Guide

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Summary of Contents for DVS VENICE

  • Page 1 VENICE Hardware Guide (Version 1.0) Multi-channel Video Server VENICE Hardware Guide...
  • Page 3 VENICE Hardware Guide Introduction Overview Installation Operation Maintenance Appendix Index...
  • Page 4 Specifications and data may change without notice. We offer no guarantee that this documentation is correct and/or complete. In no event shall DVS Digital Video Systems AG be liable for any dam- ages whatsoever (including without limitation any special, indirect or consequential damages, and damages resulting from loss of use, data or profits, or business interruption) arising out of the use of or inability to use the hardware, software and/or manual materials.
  • Page 5 Headquarters: DVS Digital Video Systems AG Krepenstr. 8 30165 Hannover GERMANY Phone: +49-511-67807-0 Fax: +49-511-630070 E-mail: info@dvs.de Internet: http://www.dvs.de Support: Phone: +49-511-67807-125 Fax: +49-511-371985 E-mail: support@dvs.de For the Americas: U.S. Headquarters: DVS Digital Video, Inc. 300 East Magnolia Boulevard, Suite 102...
  • Page 7 You may also use our online registration form which can be accessed from the following internet page: http://www.dvs.de/support/support-login.html Customer Name: Company:...
  • Page 9: Table Of Contents

    Contents Introduction ................1-1 1.1 Overview ................1-2 1.2 Target Group ................ 1-3 1.3 Conventions Used in this User Guide ........1-3 1.4 Safety Instructions ..............1-4 1.5 Important Notes ..............1-6 Overview ..................2-1 2.1 Overview of the Front ............2-2 ..........
  • Page 10 ............5-7 5.2.2 Closing the Casing 5.3 Fan Maintenance..............5-8 5.4 Controller Maintenance ............5-11 5.5 Power Supply Maintenance ..........5-13 5.6 Using the DVS Recovery Disc ..........5-15 5.7 Removal of the Faceplate ........... 5-17 Appendix ..................A-1 A.1 Troubleshooting ..............A-2 A.2 Technical Data ..............A-4...
  • Page 11: Introduction

    With its flexible software the VENICE server can be controlled either lo- cally or from remote client stations in the network. With this you can place the hardware of VENICE at any location you like and still have full control over it.
  • Page 12: Overview

    VENICE Hardware Guide 1.1 Overview This guide informs you about the installation of the VENICE hardware, its operation as well as all connection possibilities. Furthermore, it de- scribes maintenance tasks that you may carry out on your own. The chapters contain the following information:...
  • Page 13: Target Group

    VTR, you should know how to handle this equipment. When performing maintenance tasks on the hardware of the DVS sys- tem, you must be qualified to work on, repair and test electrical equip- ment.
  • Page 14: Safety Instructions

    – Use, store and transport the DVS system only in compliance with the technical data laid out in section “Technical Data” on page A-4. – If fluids or solid objects get inside the casing, the DVS system must be disconnected from the power supply immediately. Before using the DVS system again, it has to be checked by authorized service personnel.
  • Page 15 – Do not perform any changes or extensions to the DVS system whatsoever. Transportation VENICE is a very sensitive device. Especially the hard disks of the system must be handled with great care. Therefore, observe in case of trans- portation: –...
  • Page 16: Important Notes

    Warranty Information This product is warranted to be free of defects in materials and work- manship for a period of one year from the date of purchase. DVS ex- tends this Limited Warranty to the original purchaser. You have to keep the original packing and use it in case of transportation.
  • Page 17 DVS product after appro- priate prior notification to either your local distributor or DVS in Germany. DVS will then take the device free of charge to a waste disposal organization which will recycle and reuse it environmental friendly.
  • Page 18 VENICE Hardware Guide...
  • Page 19: Overview

    Overview This chapter provides a detailed overview of the hardware of the DVS system. The system will be shown in a front and a rear view and all its parts and connectors will be described. For explanatory reasons the sec- tion about the rear also contains some further information about the digital video in- and outputs.
  • Page 20: Overview Of The Front

    VENICE Hardware Guide 2.1 Overview of the Front This section gives an overview of the front of the DVS system. After an overall overview of the front the operable front panel at the top of the system will be described first. This will be followed by descriptions of the faceplate and the hard disk array.
  • Page 21: Operation Items

    With the operation items at the system’s front the hardware of VENICE can be controlled (e.g. turned on or off). There you can also find LEDs that allow you to assess the state of the DVS system as well as USB con- nectors.
  • Page 22: Hdd Leds

    The power switch turns the system on or off. The respective state of the system will be indi- cated by the DVS logo in the middle of the face- plate (see section “Faceplate” on page 2-5). reset Resets your system and initiates a warm reboot.
  • Page 23: Faceplate

    The faceplate is built with an integrated backlit DVS logo which indi- cates the state of the system, i.e. its power-on status: If the DVS logo is illuminated, the power is turned on; if not, the power is turned off.
  • Page 24: Hard Disk Array

    The hard disks of the hard disk array are used to store your video and audio material. Among them you can find the main storage of the DVS system as well as the system/metadata hard disks. To prevent data loss in case a hard disk fails, it is normally RAID protected.
  • Page 25: Maintenance

    Overview lifted faceplate hard disk array hinge wire Figure 2-7: Hard disk array The hinge wires hold the faceplate in place and allow you to lift it. For further information see section “Faceplate” on page 2-5 and section “Removal of the Faceplate” on page 5-17. Each hard disk of the array is connected to the system with the help of a disk carrier which makes the removal of a hard disk from the system easy, for example, in the event of a failure.
  • Page 26: Dvd Drive

    VENICE Hardware Guide LED disk activity Indicates the status of the hard disk of the disk carrier (see also section “HDD LEDs” on page 2-4): Hard disk is idle. green Hard disk is accessed. A hard disk or hard disk carrier related error has occurred.
  • Page 27: Overview Of The Rear

    Figure 2-10: Overview of the rear main connector panel The main connector panel provides most of the standard in- and outputs of VENICE to give you the full functionality of the system. It holds, for example, the connectors for remote control and video I/Os.
  • Page 28: Digital Video I/Os

    YUV and ’B’ for the key signal). With RGB you will always need two channels (’A’ and ’B’, dual link). For the very first video channel VENICE provides two SDI ports for an input as well as an output at the rear of the system. Any additional numbering on the port labels refer to the respective video channel of VENICE.
  • Page 29: Main Connector Panel

    2.2.3 Main Connector Panel The main connector panel provides the standard in- and outputs of VENICE to give you the full functionality of the system. It holds, for ex- ample, the connectors for remote control and the digital video in- and outputs (serial digital interface).
  • Page 30 VENICE Hardware Guide Item Description Ch. 1 LTC In XLR connector (female) for an input of longitu- dinal timecode for video channel 1 Ch. 1 LTC Out XLR connector (male) for an output of longitu- dinal timecode for video channel 1 Ch.
  • Page 31: Atx Connector Panel

    (see section “Slot Panel Connectors” on page 2-14) 2.2.4 ATX Connector Panel The ATX connector panel on the rear of the DVS system holds the con- nectors of the computer system. It provides the following connections: 9 10...
  • Page 32: Slot Panel Connectors

    Connector to input low-level audio signals The audio ports on this panel are not used by the VENICE soft- ware. The Spycer software, however, uses them. 2.2.5 Slot Panel Connectors VENICE provides on its slot panel connector area various connections, such as the graphic card panel and video I/O panels.
  • Page 33 The system is equipped with a graphic card and the VGA panel is the panel of this card. The monitor for VENICE has to be connected here. For further information about the graphic card, please refer to the orig- inal manufacturer’s documentation included in the delivery of the DVS...
  • Page 34 VENICE Hardware Guide Figure 2-14: Video I/O panel for the video channels 1/2/3/4 In detail each panel provides the following connectors and items for its respective video channel: Item Description DVI connector for an output of analog and digital RGB 8 bit video signals for each video channel; a pin- out of this connector can be found in section “Signal...
  • Page 35: Power Supply

    Overview 2.2.6 Power Supply The redundant power supply provides the system with power. It con- sists of several independent power supply units: Even if one fails the others will still offer enough power to keep the system working. The system can be operated with one power supply unit out of order.
  • Page 36: Battery Backup Unit

    Once the operation of the system is restored, the cached data will be written to the hard disks. The battery backup unit is located inside the casing of the DVS system: VENICE Figure 2-16: Location of battery backup unit inside the system The battery backup unit is a rechargeable battery that will be charged automatically when the system is turned on.
  • Page 37: Installation

    To make warranty claims you have to keep the original pack- ing and use it in case of a return transportation. Place the DVS system on a firm, flat surface within reach of a power outlet or mount it in a rack. For good air circulation and cooling make sure the ventilation holes are not covered.
  • Page 38 VENICE Hardware Guide...
  • Page 39: Operation

    To start the system perform the following: Press the power switch briefly to turn on the system. The system will be started and the DVS logo in the middle of the face- plate lights up. As with any standard computer after initial booting, the system begins to load the installed operating system.
  • Page 40: Shutting Down The System

    VENICE Hardware Guide 4.2 Shutting Down the System There are several possibilities to shut down the DVS system. All depend on whether the operating system is already loaded, frozen or not com- pletely loaded. Please act accordingly. To shut down the system perform the following according to the state of the system’s operating system:...
  • Page 41: Maintenance

    For each work a detailed procedure description is given. If you experience trouble with the system that cannot be resolved with the work described here or in section “Troubleshooting” on page A-2, please contact your local vendor or DVS directly.
  • Page 42: Hard Disk Maintenance

    If the second disk fails in the meantime, the data will be unre- coverable. The main storage of the DVS system comprises up to 14 hard disks that are protected by a RAID 6 applied to the data. With this, the data is striped across these hard disks during write procedures.
  • Page 43: Identifying A Broken Hard Disk

    Figure 5-1: Disk sets (RAID packs) of the hard disk array With the available RAID feature the DVS system can withstand disk fail- ures without losing data or access to data. 5.1.2 Identifying a Broken Hard Disk In case of an alarm or when suspecting a worn hard disk, you have to identify the broken hard disk first in order to replace it.
  • Page 44: Replacing A Hard Disk

    Before replacing a hard disk you have to gather the log files of the RAID controller. If you know how to do this you may pro- ceed on your own. If not, please contact the DVS service de- partment first.
  • Page 45 Maintenance Take the lever and turn it in its hinge (2) until it cannot be moved further: Figure 5-2: Pulling out the lever This takes the hard disk installed in the disk carrier out of the system’s interfaces inside. Once the interface connections inside the system are severed, you can pull the disk carrier out of the system.
  • Page 46 The disk carrier of the replaced disk should be level with the others of the array. Once the faceplate of the DVS system is back in place, the replacement of the hard disk is finished. After several minutes the replaced hard disk will be automatically recognized by the system.
  • Page 47: Opening And Closing The Casing

    Both tasks will be explained in this section. 5.2.1 Opening the Casing To open the casing of the DVS system perform the following: The system your are working on operates with voltages that can be hazardous to your health. Never work on the system or access its interior with the power cable(s) being plugged in.
  • Page 48: Fan Maintenance

    VENICE Hardware Guide Afterwards reconnect the power cords. With this the task of closing the casing is finished and you can turn the system back on at any time. 5.3 Fan Maintenance To cool the many hard disks installed in the system as well as the other electronic parts (e.g.
  • Page 49 Press the latch of the respective fan module towards the front of the system (1). With the locking mechanism released pull the fan module up and out of the system (2). VENICE Figure 5-4: Removal of fan module This will sever the connection of the fan to the system.
  • Page 50 VENICE Hardware Guide Unscrew the finger protection grille from the broken fan and after- wards screw off the fan from the fan bracket. Replace the broken fan with a new one and reassemble the fan module: Screw the fan to the fan bracket and afterwards the finger protection grille to the fan.
  • Page 51: Controller Maintenance

    Maintenance 5.4 Controller Maintenance During the service life of the DVS system you may have to exchange a RAID controller (see section “Introduction to RAID” on page 5-2). It may be indicated, for example, if a disk set (RAID pack) cannot be ac- cessed anymore.
  • Page 52 VENICE Hardware Guide Next close the casing of the system as described in section “Closing the Casing” on page 5-7. With the last step finished you have successfully replaced the defective RAID controller. Now, you have to integrate the new controller in the existing configuration: Turn on the system as described in section “Starting the System”...
  • Page 53: Power Supply Maintenance

    LED (see section “Operation Items” on page 2-3) at regular intervals. Each power supply unit in the DVS system is hot-swappable, so you can safely replace it with the system running. Follow these steps to replace a power supply unit: For an overview of a power supply unit see section “Power...
  • Page 54 VENICE Hardware Guide Slide the new unit into the power supply until it clicks into place. Only use original manufacturer spare parts. Other spare parts might damage your system. When completely inserted please observe that the latch is truly in place and locking the unit.
  • Page 55: Using The Dvs Recovery Disc

    Maintenance 5.6 Using the DVS Recovery Disc DVS delivers with each system a recovery disc that can be used to re- store the operating system on the system hard disk back to its manu- facturing state. It is a bootable CD/DVD that will launch a Live Linux which in turn will restore the system hard disk.
  • Page 56 Remove the DVS recovery disc from the CD/DVD drive. After this the recovery procedure is complete and the system hard disk has been restored to its manufacturing state. The next time the DVS system is started, it will load the restored operating system.
  • Page 57: Removal Of The Faceplate

    Lift the faceplate of the system (see section “Faceplate” on page 2-5). Beneath it you will see a cable with a jack connection that supplies the DVS logo of the faceplate with power. Unplug the jack connection. Next hold tight the faceplate and remove the hinge wires as indi-...
  • Page 58 VENICE Hardware Guide 5-18...
  • Page 59: Appendix

    Appendix This chapter first gives some hints how to resolve irregularities during operation. After that technical data and general information about the DVS system are provided.
  • Page 60: Troubleshooting

    A.1 Troubleshooting The table below lists some errors that may occur during the operation of the DVS system and details how to resolve them. If you experience trouble that cannot be resolved with the solutions described here or in chapter “Maintenance” on page 5-1, please contact your local vendor or DVS directly.
  • Page 61 A RAID controller is If you can rule out the above men- defective. tioned causes, a RAID controller may be defective. Before attempting to exchange a RAID controller (see sec- tion “Controller Maintenance” on page 5-11) contact the DVS service department.
  • Page 62: Technical Data

    VENICE Hardware Guide A.2 Technical Data This section provides technical data of VENICE. When installing the DVS system in a rack, take care that warmed up air is conducted to the rear of the rack and properly vented away. A.2.1 General Technical Data...
  • Page 63: Dimensions

    Appendix A.2.2 Dimensions The following figure shows the dimensions of the DVS system. The drawing already includes some space for connectors and plugs that can protrude from the rear (’plug safety’ (l minus j), usually plus 150 mm). However, this amount of space depends on the type of connectors used.
  • Page 64: Hardware Specifications

    VENICE Hardware Guide A.3 Hardware Specifications The following table shows the hardware specifications of VENICE as they are available for each video channel. Table A-1: VENICE specifications per video channel Video Input Output DVI (analog and digital) 1 DVI-I Serial Digital 4:2:2 8/10 bit...
  • Page 65: Video Rasters

    Appendix A.4 Video Rasters The following table shows the supported video rasters. All frequencies indicate the frame rate. Some rasters are available as optional features only. The availability of rasters depends on the selected file format and/or codec. Table A-2: Supported video rasters Total lines Aspect Raster...
  • Page 66: Signal In- And Outputs

    VENICE Hardware Guide A.5 Signal In- and Outputs This section provides pin-out information about some of the connectors provided by the VENICE system. Digital Video Interface (DVI-I Connector) (external view; female on interface, male on cable) Table A-3: Pin-out for Digital Video Interface Connector (DVI)
  • Page 67 Appendix Digital Audio (25-Pin D-Sub Connector) (external view; female on interface, male on cable) Table A-4: Dig. Audio Ch. 1-8 Pin No. Signal Pin No. Signal Audio OUT CH 7/8 /Audio OUT CH 7/8 Audio OUT CH 5/6 /Audio OUT CH 5/6 Audio OUT CH 3/4 /Audio OUT CH 3/4 Audio OUT CH 1/2...
  • Page 68 – – /TX_D_CON /RX_C_CON RX_D_CON TX_C_CON – – TX_D_CON RX_C_CON /RX_D_CON /TX_C_CON – – These connectors can be switched between ’RMT In’ and ’RMT Out’ in the software. For RS-422 control DVS systems support the standard industrial 9-pin protocol. A-10...
  • Page 69: Packing Instructions

    Appendix A.6 Packing Instructions The following describes the best way to pack a DVS system. Keep the original packing and use it in case of transportation. Otherwise the warranty will be void. In any other case, if you do not have the original packing any- more, use a similar structured packing for transportation.
  • Page 70 VENICE Hardware Guide Figure 3: Figure 4: Box A Box B Box B Figure 5: Box B Box B Box B A-12...
  • Page 71: Conformity Declarations

    Appendix A.7 Conformity Declarations VENICE has been tested according to the applying national and inter- national directives and regulations. The following states further infor- mation about the compliances and conformities. A.7.1 RoHS Compliance The EU directive 2002/95/EC ’Restriction of Hazardous Substances (RoHS)’...
  • Page 72: Fcc Compliance Statement

    VENICE Hardware Guide A.7.3 FCC Compliance Statement DVS Digital Video Systems AG herewith declares that the following equipment has been tested according to the applying valid FCC regu- lations: – VENICE FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 73: Index

    Index ......2-12 Numerics Ch. 2 LTC Out ........2-12 Ch. 2 RMT ..A-9 25-pin D-Sub connector pin-out ..... 2-12 Ch. 3 Dig. Audio 1-8 9-pin D-Sub connector pin-out ........2-12 Ch. 3 RMT ........A-10 RMT In ..... 2-12 Ch.
  • Page 74 VENICE Hardware Guide ......2-16 disk array (HD) SDI OUT ........2-2 see hard disk array HDD LEDs ......2-7, 5-4 ........2-5, 5-17 disk carrier hinge ........2-7 ......2-16 overview horizontal sync .... 2-7 ...... 1-6, 1-7 disk power LED (disk carrier) important notes .......
  • Page 75 (RAID pack) ....5-2, 5-3 parity information ....5-6 rebuilding failed disk .....2-4, 2-14 USB connectors ......... 2-9 rear overview ......... 1-1 VENICE ....... 5-6 rebuilding failed disk ....... 3-1 installation ......... 2-16 Ref In ......2-6 main storage ........2-16 Ref.
  • Page 76 VENICE Hardware Guide ......2-15 ........A-7 video channel video raster ........2-12 ........1-6 audio warranty ..... 2-10, 2-13, 2-15 XLR connector ......A-6 ........2-12 specifications audio ......2-15 ........2-12 video I/O panel...

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