Page 2
We furthermore reserve the right to make any changes considered necessary. Hearing aids and their accessories should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of your hearing aid.
Your new Flash élan (Custom) hearing Thank you for choosing a Widex hearing aid. Your Flash élan (Custom) is a hearing aid that allows you to be part of the process of tailoring the sound to your individual hearing loss and lifestyle requirements.
Page 5
We recommend that you read the entire booklet to get full satisfaction from your new Flash élan (Custom) hearing aid. We hope you will be pleased with your new Widex hearing aid.
Flash élan (Custom) 1. Microphone openings, where the sound enters the hearing aid. 2. Volume control is available in some Flash models. It makes it possible to fine tune the automatically adjusted loudness. 3. Program button, which allows you to choose between different listening programs.
The battery Battery type The recommended battery type for Flash élan (Cus- tom) is: Zinc Air battery type 13 To obtain replacement batteries, please consult your hearing care professional. Please note the expiry date and the recommendations regarding disposal of used batteries on the battery pack.
Inserting the battery Before inserting a new battery in your hearing aid, remember to re- move the adhesive tab. Do not use batteries on which there is a sticky residue from the tab or other un- wanted substance. Push the nail grip upwards to swing open the battery drawer.
Changing the battery If you hear four rapid beep-tones while wearing your hearing aid, it is an indication that the battery is nearly exhausted. Once the battery is totally exhausted, the hearing aid will be completely silent. Exactly how long the hearing aid will function after the beep-tones var- ies from one case to another.
Turning the hearing aid on and off The battery drawer is placed at the bottom of the hearing aid. The battery drawer also func- tions as the on/off switch. The hearing aid is turned on when the switch is pushed up- wards, and off when the switch is pushed downwards.
(red mark = right and blue mark = left). On the ear-piece The ear-piece has ”Widex” printed on it. Red print indi- cates that it is for the right ear and blue print that it is for the...
On the élan ear-set The élan ear-set is available in five different lengths for the right and left ear, respectively. The individual size is printed on the trimmed ear-set, but is not visible when the trimmed élan ear-set is connected to the ear- piece.
Placing Flash élan (Custom) on/in the ear Insert a battery in your hearing aid. We recommend that you turn off the hearing aid before placing it on the ear. First place the hearing aid behind the ear, so that the earhook and tubing rest comfortably on the ear, close to your head.
Possible settings when turning on your hearing aid Your hearing aid can be set to start up in two different ways: In the standard start-up setting your hearing aid may whistle slightly while you insert the ear-piece in the ear. An alternative is a setting where the hearing aid actively suppresses whistling while the ear-piece is being inserted in the ear.
Removing Flash élan (Custom) First remove the hearing aid from its position behind the ear. Then, carefully pull the ear-piece out of the ear canal by means of the extraction cord.
Automatic adjustment of loudness Flash élan (Custom) adjusts loudness automatically in accordance with your sound environment. Several thousand times per second, Flash élan (Custom) ana- lyses the surroundings and tailors its sound according- ly. With Flash élan (Custom) you do not have to think about adjusting the volume –...
Fine tuning loudness Your hearing aid may be pro- vided with a volume control, shaped like a small lever. Push the lever upwards to raise the automatically set volume. Push the lever downwards to lower the volume. Use short touches for minor correc- tions of the volume.
Listening programs Your Flash élan (Custom) hearing aid may be provided with up to four listening programs optimised for differ- ent listening situations. Your hearing care professional can help you select the programs that are of use to you. If your needs change over time, the combination of lis- tening programs can be changed.
Page 20
Flash Master: This listening program is Flash’s standard program. In the Master program all the automatic func- tions of the hearing aid work to optimise audibility, speech intelligibility and comfort in all listening situa- tions. Acclimatisation program: This listening program has the same features as the Master program, but provides slightly less amplification.
Page 21
M+T: In this listening program you listen via the hear- ing aid microphone (M) and the telecoil (T). This listen- ing program allows you to listen to a specific sound source and still hear surrounding sounds. T: In this listening program you listen via the telecoil (T) and not via the microphone (M) in the hearing aid.
Switching between the listening programs You can switch between the programs by using the pro- gram button on the back of the hearing aid. If you do not want to use the program but- ton, you can consult your hearing care professional to have it disabled.
Page 23
If you – in consultation with your hearing care profes- sional – decide on other combinations of programs lat- er, these can be written on the blank forms found at the back of these instructions. Listening programs Program Chosen Application: programs:...
Keeping Flash élan (Custom) clean Cleaning accessories The following accessories are available for your hearing aid: 1. Battery magnet to facilitate insertion of the battery into the battery drawer. 2. Wax removing tool for cleaning the élan ear-set. 3. Soft cloth for drying and cleaning the hearing aid. Contact your hearing care professional if you need ad- ditional supplies of accessories.
Cleaning the hearing aid Never wash your hearing aid with water, cleaning solu- tions or other liquids. In- stead, clean your hearing aid with a dry soft cloth after use. When the hearing aid is not in use, it is a good idea to leave the battery drawer open, so as to ventilate the hearing aid and allow it to dry.
Page 26
If the élan ear-set tubing is plugged, it must be cleaned. Hold the earhook with two fingers while holding the hearing aid with the opposite hand. Lift off the plugged trimmed élan ear-set in a slanting, backward move- ment. Then clear the opening with the wax removing tool.
Page 27
It is a good idea to disconnect the ear-piece from the trimmed élan ear-set and wash the ear- piece in lukewarm water at suit- able intervals. Rinse it thorough- ly and allow it to dry overnight. Consult your hearing care pro- fessional on how often you should wash the ear-piece.
Changing the élan ear-set The élan ear-set should be changed on a regular basis. The life of an élan ear-set is individual and depends on a number of factors, such as how much the hearing aid is used and the type of earwax produced in the ear.
Page 29
The élan ear-set is available in five different lengths for the right and left ear, respectively. In the below table, your hearing care professional can circle the size selected for your trimmed élan ear-set for your left ear and right ear, respectively. Selected élan ear-set Left ear Right ear...
Trimming the élan ear-set Before you can use the élan ear-set with Flash élan (Custom), it must be trimmed in three places. This trim- ming can be complicated if you do not have the neces- sary experience or the correct tool. Therefore, we rec- ommend that you and your hearing care professional go through the following instructions together.
Page 31
Trimming the élan ear-set There are three steps to trimming the élan ear-set: 1. Cut off the first retention grip. To fit a Custom élan ear-piece, there should only re- main one retention grip on the ear-set. Therefore, re- move the first retention grip with a pair of sharp scis- sors, cutting nippers or other suitable tool.
Page 32
2. Cut off the lock. As the lock (i.e. the small loop) is not used for your Cus- tom élan, you must cut it off. This must be done in such a way that the lock is completely removed and the sur- face is smooth.
Page 33
3. Trim the anchor. For your Custom élan you only need a small piece of the anchor. Trim the anchor with a pair of sharp scissors, cut- ting nippers or other suitable tool so that there is only ap- proximately 2 mm left. The remaining 2 mm of the an- chor helps to keep the élan ear-set firmly secured in the ear-piece.
Assembling a Custom élan After the élan ear-set has been trimmed, you can con- nect the trimmed élan ear-set to the ear-piece. Make sure that both the trimmed élan ear-set and the ear- piece are for the same ear, e.g. for the left ear. There are three steps to assembling the two parts.
Page 35
2. Use your fingernail to press the trimmed élan ear- set into place in the ear-piece. The trimmed élan ear-set is positioned correctly when a click has been felt and it cannot be pushed in any further. 3. It is important to ensure that the two parts are assembled correctly.
Caring for your hearing aid With proper care, your hearing aid will give you years of reliable service. Here are some things you can do to prolong the life of your hearing aid: • To ensure the proper shape of the élan ear-set, be careful not to twist or squeeze it out of shape when your Flash élan (Custom) hearing aid is placed in the case.
Page 37
• Treat your hearing aid as the valuable object it is: with care. When it is not in use, keep it in its case in a cool, dry location where it cannot be reached by children or pets. • Replace the trimmed élan ear-set, as required. So, if it becomes slack, stiff, yellow, cracked or the like, it must be replaced.
Page 38
Radiation from, for example, room surveillance equipment, burglar alarms and cellular telephones is weaker and will not damage your hearing aid. • Widex hearing aids are not certified for use in mines or other areas with explosive gases.
Good advice • The use of hearing aids increases the risk of accu- mulation of earwax. Contact your physician/ENT doctor if you suspect that a plug of earwax has ac- cumulated in your ear. Earwax may not only reduce your own hearing but also the effect of the hearing aid considerably.
Page 40
• The hearing aid is made of modern non-allergenic materials. Still, in rare cases skin irritation can oc- cur. If you notice skin irritation in or around your ear or ear canal, contact your hearing care profes- sional. • Please be aware that the use of any type of hearing aid/ear-piece may involve a slightly increased risk of infection in the ear canal.
Accessories Audio input Your Flash hearing aid can be furnished with an audio shoe. This allows direct connection to different kinds of accessories (FM and CROS/Bi-CROS systems), as well as external audio equipment (radio, TV, etc.). In this way the sound from, for example, a radio or a speaker pro- vided with an FM microphone can be sent directly into your hearing aid.
Page 43
Important: If your hearing aid is connected to equip- ment which is connected to the electrical mains, this equipment must meet the safety requirements stated in the international standard IEC 60065. Do not connect the hearing aid to sockets that are la- belled with one or more of the following symbols: For more information on the use of audio input consult your hearing care professional.
Flash. The FM system makes it easier to understand speech in difficult listening situ- ations. The FM system from Widex is called SCOLA. The FM system consists of a small radio transmitter with a microphone placed near the speaker and a small radio receiver clicked onto Flash via an FM shoe.
In case of malfunction Before contacting your hearing care professional, please follow the advice below: If the hearing aid is dead, it could be because: • The hearing aid is not turned on. Make sure the bat- tery drawer, which functions as the on/off switch, is pushed all the way upwards and that the word “OFF”...
Page 46
If the hearing aid volume is not powerful enough, it could be because: • The battery is nearly exhausted. Insert a new battery. Make sure the battery is inserted correctly and that the battery drawer is closed correctly. • The sound outlet of the trimmed élan ear-set is blocked.
Page 47
If the hearing aid whistles continuously, it could be because: • Your ear is blocked by earwax. Contact your ENT doctor/physician. • The tubing is broken. Replace the trimmed élan ear- set. • The tubing is yellow and stiff. Replace the trimmed élan ear-set.
Page 48
Listening programs Program Chosen Application: programs:...
Page 49
Listening programs Program Chosen Application: programs:...
Page 50
Listening programs Program Chosen Application: programs:...
Need help?
Do you have a question about the Flash élan FL-9é and is the answer not in the manual?
Questions and answers