Ros ROS3001 Installation Manual
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Ros ROS3001 Installation Manual

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Copyright 2013 Prodea Systems

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Summary of Contents for Ros ROS3001

  • Page 1 Copyright 2013 Prodea Systems...
  • Page 2 Important Safety Instructions and Declarations 1. Location • Place the device in a dry place, far from water, smoke, dust, and heat (including amplifiers). • Keep the ventilation openings free and clear: Never put anything on the Home Center, and don’t install it in a bookcase or cabinet that lacks airflow.
  • Page 3 Important Safety Instructions and Declarations This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Reverse engineering or disassembly is prohibited. This product contains technology subject to certain intellectual property rights of Microsoft. Use or distribution of this technology outside of this product is prohibited without the appropriate license(s) from Microsoft.

  • Page 4: Table Of Contents

    11. Home Monitoring and Netcam Connection 12. Setup Phone Service 13. Connect to PC 14. Setup ROS Cloud 15. Add Content to ROS Cloud 16. USB Browser 17. Mobile Companion Applications 18. Setup Second Home Center into a TV Companion 19.

  • Page 5: Check Box Contents

    1. Check Box Contents Your box should contain: Your will also need: • Broadband Internet connection with an Ethernet port • Television with HDMI or analog audio/video input • HD Cable or HD satellite box with an HDMI port Copyright 2013 Prodea Systems...

  • Page 6: Review Home Center Back Panel

    2. Review Home Center Back Panel USB Port HDMI Input from STB Infrared (IR) Port 2 USB Ports LED lights 10. Button to Reset to Factory Settings Ethernet to Home Network Devices (LAN) 11. Analog Audio/Video Output Ethernet to Internet Connection (WAN) 12.

  • Page 7: Review Home Center Remote Control

    • Use the Menu button to enter applications and settings. • The Exit button lets you quit ROS applications and go back to watching TV. • The colored shape buttons do different things, depending on what you’re doing. The context-driven onscreen menus will make these functions clear.

  • Page 8: Find Install Location

    4. Find Install Location Find an open well ventilated area in close proximity to your television. Avoid putting other devices on top of the ROS 3001 for optimal WIFI performance and heat dissipation. 5. Connect Home Center to Internet Make sure the Home Center, your TV, and your Set Top Box are all turned off.

  • Page 9: Connect Home Center To The Television

    6. Connect Home Center to the Television For maximum enjoyment, the Home Center should connect to the HD Cable/Satellite Box and your HDTV at the same time. Using the provided HDMI cable, connect the HDMI TV port of the Home Center to your TV’s HDMI port.

  • Page 10: Activate Service

    8. Activate Service With the home centered connected to the television and powered on you are now ready to activate your service. The indicator light on the Home Center front panel should be illuminated solid amber. You will need the activation number given to you by your service provider.

  • Page 11: Account Password

    9. Account Password To remotely control the Home Center from your mobile and desktop devices, you’ll have to update your Account Password. Here’s how: Go to Menu > System > Account Password. Update your Account Password. Enable Remote Access. That’s it! Copyright 2013 Prodea Systems...
  • Page 12 10. Configure Wireless Access Point The Home Center’s WiFi access point has to be set up so your wireless devices can connect. Go to Menu > Settings > Network > Wireless. On the WiFi line: Press OK on your Remote and select On. On the WiFi Network Name (SSID) line: Enter your own choice of a wireless network name —...

  • Page 13: Configure Wireless Access Point

    Configure Wireless Access Point To connect wireless devices that use WiFi Protected Setup, you can use the onscreen Menu or the WPS button on the rear panel, like this: On the back of the Home Center, press the WPS button. When the front panel light turns amber, you’ll have two minutes to press the WPS button of any device that you want connected to the Home Center’s WiFi.

  • Page 14: Home Monitoring And Netcam Connection

    Netcam and the Home Center’s rear panel. Wait to see the “Device Configured” notification on your TV. On your TV, go to My Home and choose ROS Sec to check the Netcam video feed. If necessary, your Home Center will automatically update the Netcam. Follow the instructions shown on your TV for this process.

  • Page 15: Setup Phone Service

    On the Handset, choose Menu > Settings > Register > Register Handset. b. Enter passcode 0000. Do not change this passcode. It must be 0000 to work with your ROS voice service. Select OK. d. Press and hold the blue button on the base station for 5 seconds. Repeat pressing the blue button if it doesn’t work the first time.

  • Page 16: Setup Ros Cloud

    14. Setup R O S Cloud Your ROS Cloud application stores, organizes, and displays your personal media, including pictures, music, and video. It needs a dedicated USB Hard Drive or Flash Drive, which will attach to one of your Home Center’s USB ports.
  • Page 17 Go to the ROS Cloud application and look under My Media. All data on that Drive will be erased when it connects, so make sure you use a new Drive or one you can permanently commit to the Home Center.

  • Page 18: Add Content To Ros Cloud

    15. Add Content to R O S Cloud Once your ROS Cloud Drive is formatted, you can sync your music, photos, videos and files using the Companion Software. Here’s how to install the PC/Mac Companion software: Login to the RHC web portal and launch ROS Cloud application.
  • Page 19 If you manually want to copy the files to the RHC, click on the Companion software and select “ROS Cloud Drive” from the menu. This will open the ROS Cloud drive and you can copy files to it by Operating System’s copy-paste method or drag-n-drop method.

  • Page 20: Usb Browser

    Home Center and view its content on the Home Center’s TV interface. Use your Browse USB application located under the menu My Media tab to a look at the contents of your ROS Cloud drive or a temporary drive containing music, photo, or video files.
  • Page 21 USB Browser 3. The app shows the directory structure of your selected drive. 4. Click OK on any directory to view the files and folders underneath it. To view the files, click on the top item that says “Files Here” Once the files are listed on the right hand side, focusing a file will give you the metadata.

  • Page 22: Mobile Companion Applications

    17. Mobile Companion Applications A companion application is available for both the Apple iOS mobile phones and tablets as well as for Android phones and tablets. Apple IOS: For the Apple iOS applications, please go to the Apple iTunes store and select the application name provided to you by your service provider and install the application on your device.

  • Page 23: Setup Second Home Center Into A Tv Companion

    18. Setup Second Home Center into a TV Companion A TV Companion allows you to extend all ROS services to other TVs in your home. A new and non-activated Home Center can run in TV Companion mode. Here’s how: •...
  • Page 24 Setup Second Home Center into a TV Companion Connect the TV Companion to the Home Center with Ethernet • Connect the TV Companion LAN port to the Home Center LAN port using Cat 5 cable. • The TV Companion will automatically receive an IP address from the Home Center.

  • Page 25: Troubleshooting

    Where can I access the ROS system settings? The ROS system settings are available through any of your ROS interfaces including the TV Menu, the WEB page on your PC browser or your mobile phone or tablet ROS app. Copyright 2013 Prodea Systems...
  • Page 26 Troubleshooting What is Video Pass through? Video Pass through is the feature the routes the TV signal from your satellite or cable set top box through your Home Center and then to your TV. There is an HDMI input and output connector on the back of your Home Center to route the signal. The feature lets you combine your normal TV watching with quick access to Home Center applications and interactive notifications.
  • Page 27 How do I connect wireless using WPS? The WPS button on your ROS Home Center is located on the rear panel located on the far right as you view the rear panel. Each wireless device that you want to securely connect is a little different so find the device’s WPS button before you begin.
  • Page 28 How do I tell what devices have attached to my ROS Home Center? Your ROS Home Center has a listing for all the devices that are attached or have been attached to its LAN network through either wireless WiFi or wired Ethernet. To see the list, go to Settings in your TV menu.
  • Page 29 Troubleshooting What is the Account ID? The Account ID is your personal web address assigned to you by our service provider. You can access your home system by entering your account ID into your PC’s browser. The browser should return a log in screen where you enter your Account Password. You can look up your Account ID in you settings under the About tab.
  • Page 30 Troubleshooting What is an IP address? IP address is a technical term that stands for Internet Protocol address. The IP address is a unique digital number assigned by a network to each device. It identifies the device and the devices location in the network. When and if a devices moves to a new network it would be assigned a new IP Address by that network.
  • Page 31 The cameras are Sercomm 8021, 8221 and Dlink DCS 2132L. How do I connect a camera? First, connect the Ethernet cable to the ROS Home Center. Then connect the camera to power. Watch the status under Devices in the Web menu. When fully operational this will be indicated under the “Operational”...
  • Page 32 ROS. How do I connect the Gigaset? Connect the Ethernet on the Gigaset Base Station to the ROS Home Center. If you are also using a local PSTN line, connect the wires to the phone port on the Base Station.
  • Page 33 Yes, there is a switch in the Web interface’s Voicemail section. How do I listen to Voicemail? You can listen to voicemail from the ROS phone (dial *97), or from the Web, TV, mobile or Tablet menus in the Voicemail section. If you have set up forwarding of voicemails to email, you may play the wave file included.
  • Page 34 Troubleshooting What is Incoming Call Handling? Incoming Call Handling allows you to create rules for handling of calls that arreive with a specific Caller ID. You can simply reject such calls, forward them to voicemail or forward them to a settable number. What is Anonyomous Call Handling? Anonymus Call Handling allows you to reject calls without a Caller ID.
  • Page 35 Troubleshooting Video On Demand Where do you I find my Video On Demand applications? On the TV, press the menu button to bring up the launchpad. On the launchpad, there will be a category named “On Demand”. All the Video on Demand applications will be placed underneath this menu item.
  • Page 36 Troubleshooting How do I see all the movies that are downloaded or currently downloading? The users can go to “My Downloads” to see all the movies that are downloaded to the system or currently downloading. If a movie is downloading, it also gives a progress indicator showing the status.
  • Page 37 The ROS Cloud application allows the users to create a Personal Cloud for themselves. They can plug in a USB drive to the Home Center and convert that to a ROS Cloud drive. After that, the users can copy media and files to the drive that could be accessed from anywhere with an Internet connection.
  • Page 38 No. The content on the drive would be erased and formatted in the process of making it a ROS Cloud drive. So try to use a new USB drive or a drive that does not have any content. Where can I access the ROS Cloud drive from? The ROS Cloud drive could be accessed from anywhere with an Internet connection using any of the supported interfaces (TV, web, mobile or tablet).
  • Page 39 ROS Cloud drive. What happens to the synced files if deleted on the RHC? When a synced file is deleted on the ROS Cloud drive, nothing to worry. The PC or Mac companion will sync the file back to the Cloud drive.
  • Page 40 Troubleshooting Can I upload the files to the ROS Cloud drive without using any of the companion apps? Yes. Login to the web interface and launch the ROS Cloud application. From there, access and upload files directly to the ROS Cloud drive to a selected destination folder.
  • Page 41 Troubleshooting Do I have to format the USB Drive to use it in the TV app? No. To access a drive at the USB Drive TV application, formatting is not needed. How do I get to the file I want quickly in the USB drive? Users can access the file they want really quick by using the alphabet bar that appears within the app.
  • Page 42 Troubleshooting How do I use trickplay for youtube videos? When a YouTube video is playing, users can use the buttons on the remote to do trickplay. To see what button does what, Press the “OK” button. That brings up the media bar, which shows all the buttons.
  • Page 43 Troubleshooting Mobile Apps How do I get the apps on my mobile or tablet device? The apps are available on AppStore and PlayStore for iOS and Android devices respectively. The users can directly search for the apps on their devices or log in to the web interface that has links to the apps.

  • Page 44: Home Center Specifications

    20. Home Center Specifications Dimension 196(W) x 190(D) x 36(H) mm Typical Power Dissipation 8 to 10 W AC Input 100 to 240 VAC, 50, 60 Hz Nominal DC Input Voltage +12VDC Connectors HDMI 1.4 In, HDCP 1.2 HDMI 1.4 Out, HDCP 1.2 Ethernet WAN Ethernet LAN USB 2.0 x 3...

  • Page 45: Fcc Regulatory Information

    Changes or modifications not expressly approved may cause interference and void the user’s authority to operate the equipment. Product Home Center Model ROS 3001 Responsible Party Prodea Systems, Inc. 2435 N. Central Expressway Suite 500 Richardson, Texas 75080...
  • Page 46 FCC Regulatory Information If trouble is experienced with this unit, for repair or warranty information, please contact customer service at the address and phone listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. Do not disassemble this equipment: It does not contain any user serviceable components.

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