Steren RM-500 Instruction Manual page 21

Product: Air conditioner universal remote control
Part number: RM-500
Brand: Steren
WARRANTY
This Steren product is warranted under normal usage against defects in workmanship and
materials to the original purchaser for one year from the date of purchase.
CONDITIONS
1.- This warranty card with all the required information, invoice, product box or package, and
product, must be presented when warranty service is required.
2.- If the product stills on the warranty time, the company will repair it free of charge.
3.- The repairing time will not exceed 30 natural days, from the day the claim was received.
4.- Steren sell parts, components, consumables and accessories to customer, as well as
warranty service, at any of the addresses mentioned later.
THIS WARRANTY IS VOID IN THE NEXT CASES:
If the product has been damaged by an accident, acts of God, mishandling, leaky batteries,
failure to follow enclosed instructions, improper repair by unauthorized personnel, improper safe
keeping, among others.
a) The consumer can also claim the warranty service in the purchase establishment.
b) If you lose the warranty card, we can reissue it, if you show the invoice or purchase ticket.
In case your product fails or have questions, please contact your nearest dealer. If you are
in Mexico, please give a call to our Call Center.
01 800 500 9000
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