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Congratulations on your purchase of UTC RETAIL's innovative 3170 Touch Screen POS Workstation
Rear Customer Display! Designed for the 3170, the RCD is as user-friendly as it is customer-friendly.
The display features selectable baud rates, 180° display rotation and 20° tilt.
The 3170 RCD uses a standard serial interface, a 2 line by 20 character vacuum fluorescent display
and has four programmable display intensities.
This guide is designed to help you efficiently assemble, install and test the UTC RETAIL 3170 RCD.
3170 RCD Display Components
You will find the following components inside the 3170 RCD box:
RCD head and pole with attached cable
•
RCD pole adapter
•
DB9 to RJ45 adapter
•
Product Safety
DANGER: High Voltage
This unit contains high voltage. There is a risk of electrical shock if the case is opened. If service is required, contact an
authorized service agent or UTC RETAIL at 1-800-349-0546.
WARNING: Access to Internal Components
All access to internal components of the 3170 workstation or the 3170 RCD is restricted to Authorized Service
Personnel only. Opening the case or service by anyone else will automatically void the warranty on this product.
WARNING: Electrical Shock
Use caution when connecting cables. To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits
to telephone-network voltage (TNV) circuits. Local Area Network (LAN) ports contain SELV circuits, and telephone
ports contain TNV circuits. Some LAN ports and some telephone ports use RJ-45 connectors.
CAUTION:
Damage to the logic module components may occur if AC power is not removed from the product prior to attaching any
accessories.
CAUTION:
Do not hot plug to the rear panel serial ports. Turn off the 3170 Unit before connecting serial port cables.
CAUTION:
Do not use the Magnetic Stripe Reader (MSR) unit as a handle when moving or carrying the 3170.
© 2013 UTC RETAIL
3170 Touch Screen POS Workstation
INSTALLATION GUIDE: Rear Customer Display (RCD)
1
11823040 Rev A
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Summary of Contents for UTC RETAIL 3170
- Page 1 CAUTION: Do not hot plug to the rear panel serial ports. Turn off the 3170 Unit before connecting serial port cables. CAUTION: Do not use the Magnetic Stripe Reader (MSR) unit as a handle when moving or carrying the 3170.
- Page 2 Preparing the 3170 Workstation If your 3170 POS was received with the RCD pole adapter already installed onto the rear cover, go to the section titled Attaching the RCD Head. After shutting down Windows and the 3170 workstation is off, unplug it from the wall outlet. Unplug all cables from the front panel and rear panel of the 3170.
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Page 3: Configuring The Com Ports
Configuring the COM Ports The 3170 has 4 serial ports; one of these ports will be used to send power and data to the 3170 RCD. Check with your POS software supplier for information regarding which serial port you should use. - Page 4 JP3 or JP4. For +5V COM1, move the jumper to 3-4 location, for COM2, move the jumper to the 9-10 location. For +5V COM3, jumper 1-2 on JP4; for COM4, jumper 5-6. 11823040 Rev A © 2013 UTC RETAIL...
- Page 5 Attaching the RCD Head Install the rear cover back onto the 3170. Do not install the rear cover screws and plugs at this time. Remove the RCD head from the box...
- Page 6 Programs → Accessories → Communications → HyperTerminal. If necessary, answer the question regarding default telnet program. If necessary, put in your local area code. Accept the Phone and Modem Option presented, or edit it as desired. 11823040 Rev A © 2013 UTC RETAIL...
- Page 7 Enter a Connection Description. Select the COM port to which you connected the RCD. © 2013 UTC RETAIL 11823040 Rev A...
- Page 8 Click the Properties icon. Click the Settings tab and then the ASCII Setup... button. Check the “Echo typed characters locally” box and the “Send line ends with line feeds” box. On the main page, click on the Call icon. 11823040 Rev A © 2013 UTC RETAIL...
- Page 9 RS232 RCD Factory Settings Baud rate = 9600, Word length = 8, Stop bits = 2, Parity = None. Refer to the 3170 RCD Programming guide to change baud rates or parity. You have completed the installation of the 3170 RCD. If you experience problems with any of the components of the RCD, see the “Troubleshooting Procedures” section below.
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