1. Manuals
  2. Brands
  3. MaxPac Manuals
  4. Desktop
  5. X7DAL-E
  6. Training and maintenance manual

MaxPac X7DAL-E Training And Maintenance Manual

High-performance transportable workstation
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
MaxPac Single/Dual/Triple
Screen 8230 XRA1/2/3 Rev-A
Training and Maintenance Guide
Maintaining and Repairing Your MaxPac
Single/Dual/Triple-Screen 8230 XRA1/2/3 Rev-A
High-Performance Transportable Workstation
MaxVision Corporation
495 Production Avenue
Madison, AL 35758, USA
Part Number: 209-0054-0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the X7DAL-E and is the answer not in the manual?

Questions and answers

Summary of Contents for MaxPac X7DAL-E

  • Page 1 MaxPac Single/Dual/Triple Screen 8230 XRA1/2/3 Rev-A Training and Maintenance Guide Maintaining and Repairing Your MaxPac Single/Dual/Triple-Screen 8230 XRA1/2/3 Rev-A High-Performance Transportable Workstation MaxVision Corporation 495 Production Avenue Madison, AL 35758, USA Part Number: 209-0054-0...

  • Page 2: Warranties And Liabilities

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Warranties and Liabilities MaxVision Corporation warrants that the Product, in the course of its normal use, will conform to MaxVision's specifications and be free from defects in material and workmanship for a period of twelve (12) months from the date of the original sale.

  • Page 3: Copyright

    Each type of MaxPac system should be re-shipped only in the Pelican case and/or other packaging materials in which the system was first delivered to the customer. Damage caused by shipping systems using unapproved Pelican cases and/or other packaging materials is NOT covered by MaxVision's warranty.

  • Page 4: Table Of Contents

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Contents Legal and Related Information Warranties and Liabilities ............................. ii Copyright ................................iii Trademarks ................................. iii Regulatory Approvals............................iii Warnings ................................iii Chapter 1: Troubleshooting Tips for 8230 XRA1/2/3 Systems ................1 Chapter 2: Motherboard Diagrams ........................3 Chapter 3: Setting-Up the Software/Devices/Network/RAID Array..............
  • Page 5 Using the UPS Software ..........................104 Chapter 7: Optional TeraPac 3 Connection to the MaxPac8230..............107 Using the TeraPac 3 with a MaxPac 8230...................... 107 Appendix A: Creating and Using Backup Images (Including Restoring Your OS)........109 Introduction ..............................109 Appendix B: Regular System Maintenance ......................

  • Page 7: Chapter 1: Troubleshooting Tips For 8230 Xra1/2/3 Systems

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Chapter 1: Troubleshooting Tips for 8230 XRA1/2/3 Systems 1) The MaxPac8230 has both a hard power switch (at power supply itself ---O; --- for ON) and a soft power momentary switch (on center monitor behind the display controls). If the optional UPS Power Management System is installed and the 8230 is ON then removing the AC chord or switching the hard power to O will not shut down the system.
  • Page 8 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 8) If after system startup the POST LED stick at the Yellow ON Green OFF state then the FBDIMM memory is not being seen. Refer to the Memory Section of chapter 4 or 5. Note that memory must be installed in pairs starting with DIMM 1A/1B (Fig 2-2).

  • Page 9: Chapter 2: Motherboard Diagrams

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Chapter 2: Motherboard Diagrams Figure 2-1. Top-down view of the X7DAL-E motherboard.
  • Page 10 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 2-2. Cable connections and LEDs on the X7DAL-E motherboard.

  • Page 11: Chapter 3: Setting-Up The Software/Devices/Network/Raid Array

    Irrespective of the configuration, the graphics on your system will have been custom pre-configured to suite your particular requirements. MaxPac systems are available with a variety of different graphics cards depending on your unique application. The standard configuration for a triple-screen system, for example, is to have the center...

  • Page 12: Adjusting The Screens

    Setting Up Video Input for Picture-in-Picture (Dual- and Triple-Screen Configurations Only) In the case of a MaxPac 8230 XRA2 (dual-screen) system, the right-hand monitor supports multiple inputs: the default DVI-I input from the system and an external VGA input that can be used for picture-in-picture monitoring purposes.
  • Page 13 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-4 Figure 3-3 2) In order to access the external video source, press the Menu button in the controls mounted on the top of that display (Figure 3-2), and then use the left/right arrow buttons on this control panel...

  • Page 14: Configuring The Raid Array (With Separate System Drive)

    (leaving a hot-spare drive) are discussed later in this chapter. When you take possession of your MaxPac 8230 system, the RAID system will already have been established, initialized, and verified. The instructions in this section are intended to address those rare situations where you need to replace a degraded/failed drive or you wish to rebuild the RAID system from the ground up.
  • Page 15 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 5) Following acceptance of the license agreement, you may be presented with the operating system's standard Welcome to New Connection Wizard dialog. In this case, use this dialog to setup your network connection.
  • Page 16 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 2) Press any key to continue, which will take you fully into the 3ware BIOS Manager. Observe that the Create Unit option is selected by default. Use <Alt-A> to select all of the drives; asterisk "*"...
  • Page 17 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-16 Figure 3-17 10) Use the up/down arrow keys to highlight the StorSave Profile item, and then press the <Enter> key to access an associated pop-up dialog (Figure 3-17). 11) Use the up/down arrow keys to highlight the Protection option, and then press the <Enter> key to select this option.
  • Page 18 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-20 Figure 3-21 16) You will be presented with a warning screen as shown in Figure 3-21. Press the Y (yes) key in order to establish your array and exit the 3ware BIOS setup utility. The system will automatically reboot itself in order to make your new RAID array available to the operating system.
  • Page 19 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-23 Figure 3-24 19) Click the Next button to be presented with the Select Disk to Convert screen. Click the Disk 1 item as shown in Figure 3-24. 20) Click the Next button to be presented with the Completing the Wizard screen as shown in Figure 3-25, and then click the Finish button to perform the operations and exit the wizard.
  • Page 20 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-26. Disk 1 is – as yet - unallocated Note: In the case of the system used in this example, the system disk was 120 GB in size, while the three data disks used to form the RAID array were each 400 GB in size.
  • Page 21 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-27. Select the New Volume option 23) Observe the New Volume Wizard appear as shown in Figure 3-28. Figure 3-28. The New Volume Wizard...
  • Page 22 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 24) Click the Next button to be presented with the Select Volume Type screen. Click the Simple option as shown in Figure 3-29. Figure 3-29 Figure 3-30 25) Click the Next button to be presented with the Select Disk screen. Ensure that the Disk 1 item is selected and appears in the Selected column on the right-hand side of the dialog as shown in Figure 3-30.
  • Page 23 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-33. The Completing the Wizard dialog Figure 3-34. Disk 1 is now shown as being Dynamic, Online, and Healthy...
  • Page 24 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Rebuilding an Existing (Failed) 3ware RAID 5 Array The discussions in this section assume that you originally have a good, working RAID 5 array. In this case, if you double-click the Connect to 3DM 2 icon on your desktop and login to the ensuing webpage using the default password (which is 3ware), you will see that the status of your array looks something like that shown in Figure 3-35.
  • Page 25 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 4) Remove the failed drive and replace it with a good drive of the same type and capacity (remember that we only removed the drive above in order to simulate a catastrophic failure scenario).
  • Page 26 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-39. Figure 3-40.
  • Page 27 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-41. Figure 3-42.

  • Page 28: Configuring The Raid Array (With Hot Spare And System Partition On Raid Array)

    When you take possession of your MaxPac 8230 system, the RAID system will already have been established, initialized, and verified. The instructions in this section are intended to address those rare...
  • Page 29 RAID system from the ground up. Your MaxPac system can contain up to four SATA hot-swappable hard disk drives presented in a 4-drive disk caddy. This caddy is located on the lower left-hand side of the main chassis under the "Baghdad Filter"...
  • Page 30 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-48 Figure 3-47 3) Use the up/down arrow keys to highlight disks 00, 01, and 02 in turn; as each disk is highlighted, press the <Enter> key to select it (selected disks are indicated with an asterisk '*' character as shown in Figure 3-48).
  • Page 31 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-51 Figure 3-52 11) Use the up/down arrow keys to highlight the StorSave Profile item, and then press the <Enter> key to access an associated pop-up dialog (Figure 3-52). 12) Use the up/down arrow keys to highlight the Protection option, and then press the <Enter> key to select this option.
  • Page 32 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-55 Figure 3-56 18) Press the <F8> key to request that your array be committed and to exit the 3ware BIOS setup utility. 19) You will be presented with a warning screen as shown in Figure 3-56. Before you do anything else, ensure that the bootable recovery DVD supplied in the accessory pack is in the system's CD/DVD drive.
  • Page 33 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 21) Click the Recovery item to be presented with the first page from the Restore Data Wizard (Figure 3-58). 22) Click the Next button to be presented with the Archive Selection screen (Figure 3-59).
  • Page 34 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 27) Select the Unallocated (Disk 1) item and then click the Next button to be presented with the Restored Partition Type page (Figure 3-63). Figure 3-63 Figure 3-64 28) Select the Active item and then click the Next button to be presented with the Restored Partition Size page (Figure 3-64).
  • Page 35 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-67 Figure 3-68 32) Click the Proceed button to initiate the restoration, at which time you will be presented with the Operation Progress dialog (Figure 3-68), which will reflect the status of the restoration. (In the case of a multi-DVD image, the system will inform you as and when to insert subsequent DVDs).
  • Page 36 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-69 Figure 3-70 Figure 3-71...
  • Page 37 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Rebuilding an Existing (Failed) 3ware RAID 5 Array The discussions in this section assume that you originally have a good, working RAID 5 array (consisting of 3 drives for the array and 1 Hot Spare). In this case, if you double-click the Connect to 3DM 2 icon on your desktop and login to the ensuing webpage using the default password (which is 3ware), you will see that the status of your array looks something like that shown in Figure 3-72.
  • Page 38 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 3-73 Figure 3-74 5) Start to power-up the system. When you see the BIOS message "<Alt-3> to access 3ware BIOS Manager", press and hold the <ALT> (alternate) key and – while still holding this key – press the number "3"...

  • Page 39: Chapter 4: Module Replacement And Upgrade Procedures For Single-Screen Systems

    Off position) and then remove the power cable before performing any of the procedures discussed in this chapter. Also please be aware of static discharge when working on your MaxPac. In General, touch the metal part of the chassis to discharge any static prior to handling any delicate electronic parts.

  • Page 40: Flat Panel Display Module

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Flat Panel Display Module 1) Lay the system flat on the table with the display facing upwards (it is recommended that you lay the system on bubble wrap in order to protect the finish).
  • Page 41 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-5 5) Disconnect the soft power cable as illustrated in Figures 4-6 and 4-7. Figure 4-6 Figure 4-7 6) Gently lift the inner chassis – including the monitor assembly – away from the outer chassis as illustrated in Figures 4-8 and 4-9.
  • Page 42 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 7) Use a Phillips #2 screwdriver to remove the four black countersunk screws holding the screen assembly to the chassis – two on the top (Figure 4-10) and one on each side (Figure 4-11 and Figure 4-12).
  • Page 43 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-14 Figure 4-15 10) Use a Philips #1 screwdriver to remove the two screws attaching the over-molded DVI data cable connector to the graphics board (Figure 4-16) and gently pull the connector a little way from the system (Figure 4-17).
  • Page 44 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-20 Figure 4-21 13) Carefully cut the cable ties as illustrated in (Figure 4-21). 14) Gently lift the monitor power and data cables out of the slot as illustrated in (Figure 4-22).
  • Page 45 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 16) Observe that the LCD panel can now be lifted away from the main display assembly (Figures 4-25 and 4-26). However, this step should not be performed just yet, instead proceed to step (18).

  • Page 46: Opening The Display Assembly Into Its Service Position

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Opening the Display Assembly into its Service Position In order to replace and/or upgrade modules inside the MaxPac system, it is necessary to open the display assembly into its service position as discussed below.
  • Page 47 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-35 5) Disconnect the soft power cable as illustrated in Figures 4-36 and 4-37. Figure 4-36 Figure 4-37 Note: Certain components can be replaced without removing the inner chassis from the outer chassis.
  • Page 48 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-38 Figure 4-39 7) Use a Phillips #2 screwdriver to remove the four black countersunk screws holding the screen assembly to the chassis – two on the top (Figure 4-40) and one on each side (Figure 4-41 and Figure 4-42).

  • Page 49: Memory

    Note: The MaxPac 8230 uses a Fully Buffered DDR2 memory (FB-DIMM or FBD). Specifically the MaxPac 8230 uses FBD DDR2 667MHz. What separates FBD from regular DDR2 is a chip on each module called the AMB (Advanced Memory Buffer), which buffers all data/address/command requests to the DRAM devices.

  • Page 50: Pci Cards (General)

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide memory (which can theoretically be up to 128 GB) and all of this memory will be available to the applications. 1) Open the display assembly into its service position as discussed earlier in this chapter.

  • Page 51: Pci Express Card (Primary)

    (you may have to bend the tongue slightly in the case of a new card). PCI Express Card (Primary) In the case of a single-screen MaxPac system, the graphics will be handled by the PCI Express card located in the primary PCI Express slot. This topic discusses the replacement of the Primary PCI Express card.
  • Page 52 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-49 Figure 4-50 3) Use a Phillips #2 screwdriver to remove the two 6-32 screws attaching the card’s retaining bracket – and the special linking bracket – to the inner chassis (Figure 4-51) and lift the linking bracket away from the system (Figure 4-52).

  • Page 53: Power Distribution Assembly

    Note: In this system there is no plastic latch holding the rear of the PCI Express card. The foam attached to the hinged inner lid of the MaxPac will hold pressure to the back of the card when properly secured...
  • Page 54 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 5) Use an Allen key/tool to remove the screw attaching the power distribution assembly to the power supply unit (Figure 4-58). 6) Use a Phillips #1 screwdriver to remove the two 4-40 screws attaching the power distribution assembly to the side of the inner chassis (Figures 4-59).
  • Page 55 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-63 Figure 4-64 10) Disconnect the audio input cable from the power distribution board as illustrated in Figure 4-65. This connector is black and has a latch. Note that the audio amplifier is also on the power distribution board.

  • Page 56: Hard Drive Magazine (Also Individual Hard Drives)

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Hard Drive Magazine (also Individual Hard Drives) 1) Undo the knurled screw holding the middle binding bar (Figure 4-68) and then remove the binding bar (Figure 4-69). Figure 4-68 Figure 4-69 2) Gently pull on the magazine handle to extract the magazine from the inner chassis (Figure 4-70).

  • Page 57: Optical Drive (Cd/Dvd)

    Note: In order to easily identify these disks, MaxVision serial numbers are affixed to the bottom edge (the small white strips shown toward the bottom of the drives in Figure 4-72). Recording the positions and serial numbers of your disks for each MaxPac is advisable. Optical Drive (CD/DVD) 1) Note that it is not necessary to open the display assembly into its service position in order to perform this procedure.
  • Page 58 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-75 Figure 4-76 4) Remove the main power connector as illustrated in Figure 4-76 (release the latch with your finger or thumb nail while pulling ion the cable). 5) Remove the CD/Audio cable as illustrated in Figure 4-77.

  • Page 59: External Cooling Fan Assembly

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-79 External Cooling Fan Assembly 1) Open the display assembly into its service position as discussed earlier in this chapter. 2) Disconnect the external cooling fan assembly’s power supply cable from motherboard. Simply pull it away using your fingers as shown in Figures 4-80 and 4-81.

  • Page 60: Cpu Cooling Fans

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-82 Figure 4-83 CPU Cooling Fans Note: The photos in this section assume the Power Distribution Assembly has been previously removed. These photos more clearly illustrate the replacement of the CPU Cooling Fans but they can be replaced with the Power Distribution Assembly installed as well.

  • Page 61: Main Power Supply Unit (Psu)

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-86 Figure 4-87 4) Each fan has its own power connector that is attached to the main motherboard. Disconnect the power connector associated with the failed fan (Figure 4-87) Figure 4-88 Figure 4-89 5) Figures 4-88 and 4-89 illustrate the removal of the second CPU Fan Assembly.
  • Page 62 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-90 Figure 4-91 4) Disconnect the ATX 24-pin power connector from the motherboard. Pull the connector up while using a flat-blade screwdriver to push the top of the release catch (facing the bottom of the chassis) into the body of the connector (Figures 4-92 and 4-93).

  • Page 63: Motherboard

    Replacing the motherboard is non-trivial. It is easy to damage the motherboard unless one has the appropriate tools and training. For this reason, you must either return the MaxPac system to MaxVision or be factory trained by MaxVision personnel (see Appendix D for more details about contacting MaxVision support and returning your MaxPac to MaxVision).
  • Page 64 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-99 Figure 4-100 Figure 4-101 Figure 4-102 5) Remove the video data cable from the slot leading to the exterior of the left side of the chassis as illustrated in Figure 4-102.
  • Page 65 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 7) The soft power cable must be removed from the motherboard connection posts (the location of this connector is pointed out in 4-105). Observe that this cable connector is attached to the motherboard with a flexible adhesive (such as Marine Goop). Simply pull the connector (not the wire) until the adhesive gives.
  • Page 66 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 10) Each fan has its own power connector that is attached to the main motherboard. Disconnect the power connector associated with the CPU fan (Figure 4-109). Figures 4-110 and 4-111 illustrate the removal of the second CPU Fan Assembly.
  • Page 67 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-116 Figure 4-117 14) Remove the shadow box as shown in Figure 4-118. Figure 4-118 Figure 4-119 15) Disconnect the EPS12V 4-pin and EPS12V 8-pin (4 x 2) power connectors from the motherboard.
  • Page 68 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 17) Remove the audio-out cable that normally connects between the motherboard to the power distribution board (disconnect this cable from the motherboard) as shown in Figure 4-122. Observe the polarity of this connection.
  • Page 69 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 4-126 Figure 4-127 22) Now slide the motherboard out and place it on a protected surface as shown in Figures 4-198 and 4-129. Figure 4-128 Figure 4-129 23) Under the direction of MaxVision support carefully remove the XEON series 5100 CPU from its socket as illustrated in Figures 4-130 through 4-131.
  • Page 70 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 24) Under the direction of MaxVision support carefully remove the XEON series 5100 CPU from its socket as illustrated in Figures 5-131 through 5-133. Observe the keying of the CPU into its socket.

  • Page 71: Chapter 5: Module Replacement And Upgrade Procedures For Dual/Triple-Screen Systems

    Off position) and then remove the power cable before performing any of the procedures discussed in this chapter. Also please be aware of static discharge when working on your MaxPac. In General, touch the metal part of the chassis to discharge any static prior to handling any delicate electronic parts.

  • Page 72: Flat Panel Display Module (Left-Hand Screen)

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Flat Panel Display Module (Left-Hand Screen) 1) Lay the system flat on the table with the displays in the closed position and facing upwards (it is recommended that you lay the system on bubble wrap in order to protect the finish).

  • Page 73: Flat Panel Display Module (Right-Hand Screen)

    If your MaxPac system has three screens, unfold the left-hand screen as shown in Figure 5-7. 2) Use a Phillips #1 screwdriver to remove the six 4-40 3/16" black countersunk screws holding the right-hand screen's monitor cable access panel (Figure 5-8).

  • Page 74: Flat Panel Display Module (Center Screen)

    If your MaxPac system has three screens, unfold the left- and right-hand screens as shown in Figure 5-13 (if your MaxPac system has only two screens, unfold the right-hand screen.)
  • Page 75 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-13 Figure 5-14 2) Use a Phillips #2 screwdriver to remove the eight 6-32 1/4" black countersunk screws – four on each site – holding the screen to the wing brackets, which are in turn attached to the main chassis (Figure 5-14).
  • Page 76 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-17 Figure 5-18 5) Use a Phillips #1 screwdriver to remove the six 4-40 3/16" black countersunk screws holding the center screen's monitor cable access panel (Figure 5-18). 6) Gently lift the center screen's monitor cable access panel away from the system (Figure 5-19).
  • Page 77 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 8) Press down on the release catch holding the power cable and gently pull this connector away from this display (Figure 5-21). 9) Lift the center screen away from the system (Figure 5-22).

  • Page 78: Opening The Display Assembly Into Its Service Position

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Opening the Display Assembly into its Service Position In order to replace and/or upgrade modules inside the MaxPac system, it is necessary to open the display assembly into its service position as discussed below.
  • Page 79 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-30 Figure 5-31 7) Pull the support stands down to their maximum extended (service) position as illustrated in Figure 5-31 (ensure that, when you release the supports, their spring mechanism expands them back into their locked position).

  • Page 80: Memory

    Note: The MaxPac 8230 uses a Fully Buffered DDR2 memory (FB-DIMM or FBD). Specifically the MaxPac 8230 uses FBD DDR2 667MHz. What separates FBD from regular DDR2 is a chip on each module called the AMB (Advanced Memory Buffer), which buffers all data/address/command requests to the DRAM devices.

  • Page 81: Pci Cards (General)

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 2) In order to remove and replace a memory stick, gently press down-and-out on the two plastic “rabbit-ears” at either side of the stick which will cause it to pop out, and then remove the stick from the system (Figure 5-34).

  • Page 82: Pci Express Card (Secondary Card For Third Screen And Projector Port)

    PCI Express Card (Secondary card for third screen and Projector Port) In the case of a dual-screen MaxPac system, the graphics for both screens will be handled by a single PCI Express card discussed in the following section. By comparison, in the case of a triple- screen system, the center and right-hand screens will be driven by the Primary PCI Express card, while the left-hand screen will be driven by a second PCI Express graphics card.

  • Page 83: Pci Express Card (Primary)

    MaxPac will hold pressure to the back of the card when properly secured. PCI Express Card (Primary) In the case of a dual-screen MaxPac system, the graphics for both screens will be handled by the Primary PCI Express card. By comparison, in the case of a triple-screen system, the center and right- hand screens will be driven by the PCI Express card, while the left-hand screen will be driven by a secondary PCI Express graphics card.
  • Page 84 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 1) Open the display assembly into its service position as discussed earlier in this chapter. 2) Use a Phillips #1 screwdriver to remove the screws holding the over-molded video cables to the PCI Express graphics card. Gently disengage the over-molded DVI connector from the PCI Express graphics board (Figures 5-43 and 5-44).

  • Page 85: Power Distribution Assembly

    Note: In this system there is no plastic latch holding the rear of the PCI Express card. The foam attached to the hinged inner lid of the MaxPac will hold pressure to the back of the card when properly secured...
  • Page 86 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 4) Unplug the CD/DVD power output connector from the power distribution board (Figure 5-51). 5) Use an Allen key/tool to remove the screw attaching the power distribution assembly to the power supply unit (Figure 5-52).
  • Page 87 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-57 Figure 5-58 9) Disconnect the right speaker cable from the power distribution board as illustrated in Figures 5-58 and 5-59. Figure 5-59 Figure 5-60 10) Disconnect the audio input cable from the power distribution board as illustrated in Figures 5-60.

  • Page 88: Hard Drive Magazine (Also Individual Hard Drives)

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 13) Take the new power distribution assembly supplied by MaxVision support and incorporate it into the system by performing the steps described above in reverse order. Hard Drive Magazine (also Individual Hard Drives) 1) Undo the knurled screw holding the middle binding bar (Figure 5-63) and then remove the binding bar (Figure 5-64).

  • Page 89: Optical Drive (Cd/Dvd)

    Note: In order to easily identify these disks, MaxVision serial numbers are affixed to the bottom edge (the small white strips shown toward the bottom of the drives in Figure 5-67). Recording the positions and serial numbers of your disks for each MaxPac is advisable. Optical Drive (CD/DVD) 1) Note that it is not necessary to open the display assembly into its service position in order to perform this procedure.

  • Page 90: Optical Drive (Cd/Dvd) Backplane

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Optical Drive (CD/DVD) Backplane Note: The CD/DVD backplane cannot be easily replaced without first removing the main Power Supply Unit (PSU). In the rare case that support advises that the CD/DVD backplane needs replacing refer to the section on the PSU later in this chapter and then return to this section..

  • Page 91: External Cooling Fan Assembly

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Note: If the replacement CD/DVD backplane does not come equipped with a protective (insulating) Mylar cover, remove this piece from your original backplane and reattach it to the new backplane. Figure 5-74 External Cooling Fan Assembly 1) Open the display assembly into its service position as discussed earlier in this chapter.

  • Page 92: Cpu Cooling Fans

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-77 Figure 5-78 CPU Cooling Fans Note: The photos in this section assume the Power Distribution Assembly has been previously removed. These photos more clearly illustrate the replacement of the CPU Cooling Fans but they can be replaced with the Power Distribution Assembly installed as well.

  • Page 93: Main Power Supply Unit (Psu)

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 4) Each fan has its own power connector that is attached to the main motherboard. Disconnect the power connector associated with the failed fan (Figure 5-82). 5) Figures 5-83 and 5-84 illustrate the removal of the second CPU Fan Assembly.
  • Page 94 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 4) Disconnect the ATX 24-pin power connector from the motherboard. Pull the connector up while using a flat-blade screwdriver to push the top of the release catch (facing the bottom of the chassis) into the body of the connector (Figures 5-87 and 5-88).

  • Page 95: Motherboard

    Replacing the motherboard is non-trivial. It is easy to damage the motherboard unless one has the appropriate tools and training. For this reason, you must either return the MaxPac system to MaxVision or be factory trained by MaxVision personnel (see Appendix D for more details about contacting MaxVision support and returning your MaxPac to MaxVision).
  • Page 96 5) Cut any cable ties that are holding the display power and data cables in place as shown in figures 5-96 through 5-98 6) Remove the 3 video data cables for the slot leading to the exterior of the left side of the chassis. The triple-screen MaxPac 8230 XRA3 is shown in figure 5-99 Figure 5-100 Figure 5-101...
  • Page 97 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 8) The soft power cable must be removed from the motherboard connection posts (the location of this connector is pointed out in Figure 5-102). Observe that this cable connector is attached to the motherboard with a flexible adhesive (such as Marine Goop).
  • Page 98 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-107 Figure 5-108 13) Now tilt the alluminum inner chassis lid into a vertical orientation so as to facititate access to the motherboard. There are two screws on either side of the cooling fan assembly. Use a Phillips #2 screwdriver to loosen these captured screws (Figures 5-107 and 5-108).
  • Page 99 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-113 Figure 5-114 Figure 5-115 Figure 5-116 17) Remove the screws from the sides and bottom of the shadow box as shown in Figure 5-113 through 5-116. Figure 5-117 Figure 5-118 18) Disconnect the external cooling fan assembly’s power supply cable from motherboard. Simply...
  • Page 100 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-119 Figure 5-120 19) Remove the shadow box as shown in Figure 5-119. 20) Disconnect the EPS12V 4-pin and EPS12V 8-pin (4 x 2) power connectors from the motherboard. Pull the connector up while using a flat-blade screwdriver to push the top of the release catch (facing the interior of the chassis) into the body of the connector (Figures 5-120 and 5-121).
  • Page 101 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 5-123 Figure 5-124 23) Remove the CD Audio In cable from the motherboard as illustrated in Figure 5-124 Figure 5-125 Figure 5-126 24) Remove the Internal USB cable connection from the motherboard as illustrated in Figure 5-125.
  • Page 102 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 26) Remove the screws securing the motherboard to the inner chassis assembly as shown in Figures 5-127 and 5-128. Figure 5-129 Figure 5-130 27) Now slide the motherboard out and place on a protected surface as illustrated in Figures 5-130 and 5-129.
  • Page 103 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 29) Gently assemble the XEON CPUs into the replacement motherboard. Note: EXTREME CARE must be taken not to damage in any way the delicate pins used in the CPU sockets. Once bent these pins cannot be straightened resulting in the total loss of the motherboard.

  • Page 104: Chapter 6: Installation Of The Optional Ups Power Management System

    Note: Ensure that the system is powered down and that the AC power cable is physically disconnected from the system before commencing the following procedure. 1) Open the display assembly into its service position as discussed in the MaxPac Single / Dual / Triple-Screen 8230 XRA1/2/3 User Operation and Maintenance Guide.
  • Page 105 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 4) Remove the Uninterruptible Power Supply (UPS) from its shipping box and place it on the table near the system (Figure 6-5). Figure 6-5 Figure 6-6 5) During shipping, the cable linking the battery to the UPS controller will be disconnected for safety reasons.
  • Page 106 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 6-9 Figure 6-10 Figure 6-11 Figure 6-12 8) The system's main power supply is already equipped as standard with a custom cable that is to be connected to the UPS. This cable is used both to charge the UPS and to withdraw power form the UPS.
  • Page 107 Figure 6-17 Figure 6-18 13) Close the display assembly, and then reattach the AC power cable and power-up the system as discussed in the MaxPac Single / Dual / Triple-Screen 8230 XRA1/2/3 User Operation and Maintenance Guide.

  • Page 108: Installing The Ups Software

    MaxPac Single / Dual / Triple-Screen 8230 XRA1/2/3 User Operation and Maintenance Guide. 3) Insert the CD-ROM that came with your UPS kit into the MaxPac's CD/DVD drive. If the CD doesn’t start automatically, use Windows Explorer to locate the setup.exe file on the CD and then double- click on this file to run it.
  • Page 109 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 6-20 6) Once all of the files have been copied, you will be presented with the MaxUPS Setup Wizard as illustrated in Figure 6-21. Figure 6-22 7) Click the Next button and observe the Select Installation Folder dialog (Figure 6-23).

  • Page 110: Using The Ups Software

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 8) Click the Next button to confirm the default selection and observe the Confirm Installation dialog as illustrated in Figure 6-24. Figure 6-24 9) Click the Next button to confirm the installation and observe the Installation Complete dialog as illustrated in Figure 6-25.
  • Page 111 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure 6-27 3) Most of these fields are diagnostic in nature. The two important fields for users are the AC Power (which should be Good) and the Battery Charge (which will be OK or LOW).
  • Page 112 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 5) Observe that the default Shut Down Delay value is set to 10 minutes, but it is recommended that you select a shorter duration. 6) Once you've specified the required Shut Down Delay value, click the OK button to accept this value.

  • Page 113: Chapter 7: Optional Terapac 3 Connection To The Maxpac8230

    Chapter 7: Optional TeraPac 3 Connection to the MaxPac8230 1) The remainder of these instructions assume that your MaxPac 8230 is equipped with a 12- channel 3ware RAID controller card. A quick way to check this is to ensure that the cables connected to the four internal disks are all red as illustrated in Figure 7-1.
  • Page 114 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 2) Take the TeraPac 3 data/control cable marked disks 4-7 and plug one end into the lower connector on the MaxPac system as illustrated in Figure 7-4 (this connector will also be annotated disks 4-7).

  • Page 115: Appendix A: Creating And Using Backup Images (Including Restoring Your Os)

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Appendix A: Creating and Using Backup Images (Including Restoring Your OS) Introduction Every MaxVision system comes equipped with a MaxVision Recovery DVD. In addition to an image of your operating system, this disc also contains a copy of the Acronis True Image™ application from Acronis (www.acronis.com).
  • Page 116 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-4 Figure A-3 Creating Your Own Image This scenario assumes that you have added new applications, loaded or created new datasets, and generally configured and customized your MaxVision system the way you like it. At this stage, before you deploy the system, it is strongly recommended that you use the Acronis True Image application to create an image of the system.
  • Page 117 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 5) Following the splash screen (Figure A-6), under the Pick a Task heading, select the Backup option (the top item) as illustrated in Figure A-7. Figure A-7 Figure A-8 6) Follow the actions depicted by the screenshots shown in Figures A-8 through A-22.
  • Page 118 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-14 Figure A-13 Figure A-15 Figure A-16 Figure A-18 Figure A-17...
  • Page 119 (no 30 day grace period). At this time, you will need to supply the correct OS license number for the MaxPac and activate prior to use (this procedure may vary depending on the version and license type of Windows used).
  • Page 120 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 3) Power-up the system. This will automatically launch the Acronis application as shown in Figure A-23. Use the mouse to select the Acronis item as shown in Figure A-23. Figure A-23 Figure A-24 4) Following the splash screen (Figure A-24), under the Pick a Task heading, select the Restore option (the top item) as illustrated in Figure A-25.
  • Page 121 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-30 Figure A-29 Figure A-31 Figure A-32 Figure A-34 Figure A-33...
  • Page 122 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-35 Figure A-36 Figure A-37 Figure A-38 Figure A-40 Figure A-39...
  • Page 123 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure A-42 Figure A-41 Figure A-43 Figure A-44...

  • Page 124: Appendix B: Regular System Maintenance

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Appendix B: Regular System Maintenance Cleaning Interior Dust You should periodically check your system for the presence of interior dust and clean the enclosure as required. (The frequency of such checks will be strongly dependent on your situation. Perhaps not surprisingly, systems deployed in a desert environment, for example, will typically require such cleaning more often than systems located in less rigorous settings.)
  • Page 125 2) Starting with the filter on the left-hand side of the chassis, break the filter free of the Velcro on the side of the filter facing the front of the chassis (Figure B-3) for single-screen MaxPac 8230XRA1 . Dual and Triple-screen MaxPac 8230XRA2/3 require the outer flange to be removed (by using the knurled screw).
  • Page 126 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Figure B-5 Figure B-6 5) Remove the filter element as illustrated in Figures B-6 and B-7. Figure B-7 Figure B-8 6) The filter recharge kit (MaxVision Part Number 228-0002-0) comprises a pump spray cleaner and an aerosol spray containing replacement oil (Figure B-8).

  • Page 127: Resetting The Motherboard Bios

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide onto both sides of the filter element (Figure B-10), leave for ten minutes, and then rinse the element using a low-pressure water source (tap water is OK). Note: Always apply the water from the "clean" side of the filter element.
  • Page 128 MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide 2) Due to extensive system initialization and verification checks, the BIOS boot-up process can take a significant amount of time, especially in the case of systems with large amounts of memory. In the case of a system containing 8 GB of RAM, for example, it can take 45 seconds before all three LEDs above the numerical keypad on the keyboard flash.

  • Page 129: Appendix C: Screws And Required Tools

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Appendix C: Screws and Required Tools Screws The various screws used in a MaxPac 8230-Series X-Class system are illustrated approximately full size as shown in Figure C-1 Figure C-1. Screws used in MaxPac 8220-Series X-Class systems...

  • Page 130: Required Tools

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Required Tools Note: It is extremely important that you use only high-quality tools so as to avoid any slippage and stripping of screw heads and threads. Note: It is highly recommended that you use magnetized screwdrivers so as to prevent screws from dropping inside the case and/or aiding in retrieving them if they do drop inside the case.

  • Page 131: Appendix D: Contacting Maxvision Support (Rma And Serial Numbers)

    MaxPac Single/Dual/Triple-Screen 8230 Training and Maintenance Guide Appendix D: Contacting MaxVision Support (RMA and Serial Numbers) Repairing/Replacing Products/Accessories MaxVision will repair or replace products/accessories due to defects in material or workmanship, or any failure of the hardware system to conform to written specifications. Warranty repairs will be performed at MaxVision’s service center.

This manual is also suitable for:

Single-screen 8230Dual-screen 8230Triple-screen 8230

Table of Contents