Ericsson DCT1800-S User Manual
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Ericsson DCT1800-S User Manual

Dect business cordless telephone system
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User's Guide
DCT1800-S
DECT Business Cordless Telephone System

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Summary of Contents for Ericsson DCT1800-S

  • Page 1 User’s Guide DCT1800-S DECT Business Cordless Telephone System...
  • Page 3 User’s Guide DCT1800-S...
  • Page 5 Preface Preface Congratulations with the purchase of your DCT1800-S business cordless telephone system. This system provides business cordless telephony for up to 40 users in your organisation. This user’s guide contains all the information you need to use the cordless telephone system.
  • Page 6 Preface Chapter 6 Using CSM A brief introduction to using the CSM software. In this chapter you can find how to replace, add and remove cordless phones. Furthermore, you can find how to change date and time on the cordless system, how to make a backup of the cordless system and how CSM can help in case of troubles with the system.

  • Page 7: Table Of Contents

    Contents Contents Page Chapter 1 Business Cordless Telephony ....11 Chapter 2 Product overview........13 Cordless system and components ..........13 Cordless phones ...............14 Base stations................15 Radio exchange ................15 Cable connections ..............15 Printer (option).................16 Cordless System Manager (option)..........16 Accessories ................16 Chapter 3 Switching the system on/off ....
  • Page 8 Technical data .......... 37 Radio exchange ............... 37 Base station BS330-GAP ............38 Base station BS340-GAP ............39 LTU for DCT1800-S ............... 40 8.4.1 LTU for DCT1800-S: CE marked version ......40 8.4.2 LTU for DCT1800-S: non-CE marked version....... 40...
  • Page 9 Contents Abbreviations and glossary ........41 Index................43...
  • Page 10 Contents...

  • Page 11: Chapter 1 Business Cordless Telephony

    CSM software. This user’s guide gives you all information required to perform these user tasks. Based on international DECT-GAP standards The DCT1800-S system is based on the international DECT standard for digital cordless telephony. DECT stands for Digital Enhanced Cordless Telecommunications.
  • Page 12 Business Cordless Telephony Safety instructions Warning • Do not open the cordless system. This may cause electrically unsafe situations, with danger to life. • Never push objects of any kind through openings in the equipment. Dangerous voltages may be present. Conductive foreign objects could produce a short circuit that could cause fire, electric shock or damage to the equipment.

  • Page 13: Chapter 2 Product Overview

    Product overview Chapter 2 Product overview Cordless system and components The main building blocks of the DCT1800-S system are: • Cordless phones • Base stations • Radio exchange Further options are: • Printer • Cordless System Manager (CSM) for Windows, a Windows based ®...

  • Page 14: Cordless Phones

    PABX Printer Fig. 1 Overview of the DCT1800-S cordless telephone system Cordless phones The cordless phone gives access to all the PABX functions, using the same codes as on a normal fixed phone. Up to maximally 40 cordless phones are possible.

  • Page 15: Base Stations

    PABX (Private Automatic Branch Exchange) and vice versa. Note The DCT1800-S system can be connected directly to the PSTN (Public Switched Telephone Network), with some restrictions that your supplier will observe. In this guide the word PABX is used for both PABX and PSTN.

  • Page 16: Printer (Option)

    Product overview Printer (option) A printer can be connected to the radio exchange, to print service and error messages from the cordless system. Cordless System Manager (option) The Cordless System Manager (CSM) is a software package to be installed on a PC with Windows 95, Windows 98 or Windows NT 4.0.

  • Page 17: Chapter 3 Switching The System On/Off

    Switching the system on/off Chapter 3 Switching the system on/off The cordless system can be switched on and off with the switch at the bottom side of the radio exchange (see figure 1). Switching the radio exchange on/off also switches the base stations on/off. Once operational there is no need to switch the system off.
  • Page 18 Switching the system on/off...

  • Page 19: Chapter 4 Checking The System

    Checking the system Chapter 4 Checking the system Checking possibilities To check if the cordless system functions properly, you can inspect: • The radio exchange LEDs (light indicators) LEDs on the radio exchange Figure 2 gives an overview of the LEDs at the bottom side of the radio exchange. LED4 LED6 LED2...

  • Page 20: Leds On The Base Stations

    Checking the system Normally When On Meaning Required action when on Green Power on None, normal situation Message Read the message with CSM if received but not available. read yet Note that the system may continue to function properly if only LED2 is on (red).

  • Page 21: Leds On Base Station

    Checking the system LEDs on base station LED1: Green power LED (on when powered) LED2: Three colour LED, see table 2. Status of LED2 Meaning Required action Base station operational and no None cordless phone is using the base station Green Base station operational and a None...
  • Page 22 Checking the system...

  • Page 23: Chapter 5 Fixing Problems

    Fixing problems Chapter 5 Fixing problems Fault finding This chapter describes the actions the user can take if the system is not working properly. Table 3 sums up the problems the user can solve. Warning Do not try to solve faults a supplier has to solve: incorrect actions may cause danger or damage the cordless system.

  • Page 24: System Does Not Function At All

    Fixing problems Resetting the cordless system In case of problems, you can try resetting the cordless system: • Switch off the system, waiting half a minute and switch it on again. • Or reset using CSM (if available). After a reset, the system must function properly within 90 seconds, with no red LEDs on.

  • Page 25: Red Led Radio Exchange On

    Fixing problems Red LED radio exchange on Is only LED2 on? Yes: The system may function properly. This LED indicates that a message from the cordless system has not yet been read with CSM. If the system does not function properly, continue. Continue.

  • Page 26: Complaints Of More Users

    Fixing problems Complaints of more users Are the complaints (bad speech quality, calls being blocked) coming from a specific area? Yes: Check the functioning of the base stations (check the base station LEDs, see paragraph 4.3). If a base station is malfunctioning, try resetting the cordless system.

  • Page 27: Chapter 6 Using Csm

    Chapter 6 Using CSM What CSM is required for ... Once the DCT1800-S system has been installed by your supplier, no further actions have to be taken. It is possible to make phone calls right away. CSM is required to: •...

  • Page 28: Working With Csm

    Using CSM PC connector (RS232) Fig. 5 PC connector at bottom side radio exchange Start the CSM software. Set the right COM port and baud rate for communication with the cordless system. Supported baud rates are 2400, 4800 and 9600 baud. Establish the connection to the cordless system.

  • Page 29: Replacing A Cordless Phone

    Using CSM Replacing a cordless phone To replace a cordless phone, for example when it is defective: Cancel the subscription of the defective cordless phone in CSM: use the ‘Delete Subscription’ option in the ‘Cordless Phone’ menu. Another cordless phone can be subscribed to the same extension number. Use the ‘Subscribe Cordless Phone’...

  • Page 30: Removing A Cordless Phone

    In some cases it is necessary to change the date and time of the clock on the DCT1800-S by using the ‘Change Date/Time’ option in the ‘System’ menu. These date and time are displayed on the cordless phones connected to the system.

  • Page 31: Troubleshooting With Csm

    Reset system and unit With the ‘Reset System’ option in the ‘System’ menu, the complete DCT1800-S system can be reset. The separate units in the radio exchange and the base stations can also be reset, using the ‘Reset’ option in the ‘Board’ or ‘Base Station’...
  • Page 32 Using CSM...

  • Page 33: Chapter 7 Preparing For Remote Maintenance

    System side Cordless system Remote PC modem modem DCT1800-S CSM side System side Note: The CSM side modem can also be an internal PC modem Fig. 6 Remote maintenance configuration With CSM you can initialise the modem on the side of the cordless system for remote maintenance of the cordless system.
  • Page 34 Preparing for remote maintenance Disconnect the PC cable from the cordless system. Connect the PC with a PC cable to the modem, see figure 7. PC modem cable System side PC with CSM modem Fig. 7 PC initialising system side mode Switch on the modem.
  • Page 35 Preparing for remote maintenance If you use an external modem, switch on the CSM side modem. Start CSM and choose from the ‘Tools’ menu the option ‘Manage Remote Systems’. Follow then the instructions of the CSM help file.
  • Page 36 Preparing for remote maintenance...

  • Page 37: Chapter 8 Technical Data

    Technical data Chapter 8 Technical data Radio exchange Product number NTM/CNHNB 301 04/x Compliance to European regulations and standards CE marking European Council Directives : 91/263/EEC, Telecommunications Terminal Directive : 73/23/EEC, Low Voltage Directive : 89/336/EEC, Electromagnetic Compatibility Directive (EMC) : 93/68/EEC, CE Marking Directive DECT : TBR10, TBR22...

  • Page 38: Base Station Bs330-Gap

    Technical data Application information : for indoor use only, wall mounted Enclosure class : IP 20 Number of LTU boards : up to max. 5 Number of cordless phones : up to max. 40 Number of base stations : up to max. 8 Distance to base station : up to max.

  • Page 39: Base Station Bs340-Gap

    Technical data Compliance to non-European regulations and standards Applicable standards dependent on sales area Safety : ANSI/IEEE C95.1, IEC 950, AS/NZS 3260, ACA TS001 : ITU-T Recommendation K.20, ACA TS006 Environmental Application : for indoor use only Temperature ° : − 10 to +55 Operating °...

  • Page 40: Ltu For Dct1800-S

    Technical data LTU for DCT1800-S 8.4.1 LTU for DCT1800-S: CE marked version Product number : RTM/ROFNB 101 72/2 Compliance to European regulations and standards 0560 CE marking European Council Directives : 98/13/EC, Telecommunications Terminal Equipment and Satellite Earth Station Equipment...

  • Page 41: Abbreviations And Glossary

    Abbreviations and glossary Abbreviations and glossary Cordless System Manager for Windows Windows based software to set up and examine the cordless system. Digital Cordless Telephony DECT Digital Enhanced Cordless Telecommunications Standard for cordless telecommunication. Generic Access Profile Communication protocol standard within DECT, that guarantees compatibility of systems and components.
  • Page 42 Abbreviations and glossary...
  • Page 43 CSM 16 Modem shell adapter 33 change date and time 30 connection 27 options 16 ordering numbers 37 date and time 30 DCT1800-S 11 PABX 11 access 11 printer 16 base stations 15 problems building blocks 13 complaint of one user 25...
  • Page 44 Index LED radio exchange red 25 system does not function 24 service form 31 unable to set up a call 21 switching on/off 17 system expansion 11 radio exchange 13 function 15 technical data 37 LEDs 19 troubleshooting removing a cordless phone 30 see problems replacing a cordless phone 29 reset 24...
  • Page 46 For further information please contact: EN/LZTNB 101 168/1 R2 © 1999...

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