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Summary of Contents for FNB ADSL
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Page 2: Table Of Contents
Welcome to your personal ADSL Setup Guide. This document will explain how to setup your ADSL router. Once you’ve had a chance to explore the guide, we’d love to hear what your comments, suggestions or general feedback is, to help us improve the ADSL Setup Guide. You can simply drop us an email at mailto:suggestions@fnbconnect.co.za What’s in the ADSL Setup Guide? -
Page 3: Introduction
Introduction When installing your ADSL router at home the diagram below of a VoIP enabled router can be used as a reference guide as it shows you how the different components all fit together. It may look confusing, but it really isn’t. -
Page 4: Getting Started
Back to Bookmarks Getting Started If you are installing your ADSL router yourself this is what you will need to get connected: which is the “middle man” between your computer and the internet. ADSL router DSL and PSTN cables that connects your router to your PC. -
Page 5: Connecting
ADSL kit. This power chord needs to be plugged into the ADSL router. Once this has been done, you must then plug the power cord into a power outlet in your home that is surge protected. -
Page 6: Wired Configuration
Once your DSL Router has been installed you now need to configure the router settings to establish an Internet Connection. This is done by changing the settings of the router itself. Basic FNB Connect - Router Configuration Settings: Open your web browser... - Page 7 VPI 8 VCI 35 Note: • Login Username & Password are received when you sign up for an FNB Connect Surf account. If you have purchased or received a FNB Connect Surf Voucher please enter in the Voucher Login Username & Password shown on the Voucher into the relevant Login and Password fields.
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Page 8: Wireless Configuration
A router manual would accompany your equipment for any relevant information that may be required during this process. If you have not received any router manual with your purchase, follow the Basic Router Configuration Settings and contact FNB Connect support on 0875750001 if you require additional assistance. - Page 9 Secondary DNS: Auto-Populated Virtual circuit: Note: Login Username & Password are received when you sign up for an FNB Connect Surf account. . If you have purchased or received a FNB Connect Surf Voucher please enter in the Voucher Username & Password shown on the Voucher into the relevant Login and Password fields.
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Page 10: Testing
Back to Bookmarks Testing How do I know if I’m connected? To see that a connection between the computer and the router has been made there are three checks that you can perform: Option 1: You can check the status on the router itself. This can vary according to the router you may have but generally you have to go into the router settings, where you would check under the “router status/ status”... - Page 11 Back to Bookmarks Option 3: This option allows you to check the internet connection by sending a “ping”. A ping shows whether your computer can communicate with another computer over a network. If the connection exists you should receive four replies stating: Packets: Sent=4, Received=4, Lost=0 ,<0% lost>...
- Page 12 Once you have received four successful replies, you know you are connected successfully. If you receive a “time out” message for example you need to contact FNB Connect support. *If you are unable to establish a connection contact FNB Connect Support: on 087 575 0001...
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