Related Manuals for Contech Italia CX100
Summary of Contents for Contech Italia CX100
- Page 1 CX 100 IP PBX User Manual VoIP Communication CX100 IP PBX Telephone System User Manual CX100 1 ...
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Page 2: Table Of Contents
CX 100 IP PBX User Manual Menu Getting Started ................................3 Introduction ................................3 Packing list ................................4 Specification................................4 Hardware setup ..............................5 First Login to Wizard.............................. 6 Extension ..................................9 SIP Extension................................ 10 Follow Me ................................13 Ring Group ................................14 Outbound Routes..............................15 Line Provider................................18 SIP Register ................................18 SIP Direct................................20 Inbound Routes..............................21 Advanced ................................... -
Page 3: Getting Started
Thank you for purchasing CX100.It is with the excellent performance and cost, yet easy-to-configure IP PBX in the market today. Administrating a VoIP system can be a daunting task for administrators unfamiliar with VoIP. This guide is designed to help you plan and configure CX100 Voice over IP (VoIP) deployments. Introduction ... -
Page 4: Packing List
CX 100 IP PBX User Manual Packing list 1 unit CX100 1 Power Supply Specification MIPS Processor 64MB RAM/16MB FLASH 1xRJ45 10/100MB Ethernet port WAN 1xRJ45 Debug port Reset Button Power adapter: AC 100~240V input and DC 12V/1A output Power consumption: 1.2-2.0W Net weight: 100g Dimension: 150mm(L) x 90mm(W) x 31.5mm(H) Operating humidity: 10~95% Operating temperature: 0~45°C... -
Page 5: Hardware Setup
Hardware setup You may check the above picture to configuration. Step 1: Connect the WAN port of CX100 with your corporate IP network. Before you connect the AX100 to the network, please check if your network can work normally. Step 2: Plug in and open your browser to visit the address: Http://192.168.1.100:9999... -
Page 6: First Login To Wizard
CX 100 IP PBX User Manual First Login to Wizard This is your first time to log in, it will show Wizard Processing. It is simple and brief to deploy. In most cases, the default settings can be used for the rest of the configuration. When you Abort, it will quit the Wizard. And if you want to access Wizard, just click the Wizad. You can choose the protocol Static IP or DHCP. - Page 7 CX 100 IP PBX User Manual After you have found a suitable server IP address [192.168.60 is a common address], enter it and addresses for the following in the network configuration questionnaire: Netmask. By default, the system enters 255.255.255.0. If your netmask address is different, change it to the correct value. Gateway.
- Page 8 CX 100 IP PBX User Manual Next we come to the Wizard Processing page. You can do nothing and click confirm. Or you can choose the two ways of incoming calls. 1. When the call comes in, all the extensions will ring and until someone to pick it up. 2.
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Page 9: Extension
CX 100 IP PBX User Manual OK. The first time to access the AX100. If you want to access to the Wizard again, just click the Wizard. Extension Here you can create SIP extensions and Feature Extensions. 9 ... -
Page 10: Sip Extension
CX 100 IP PBX User Manual SIP Extension SIP (Session Initiation Protocol) [RFC 3261, 3262, 3263, 3264, and 3265] A signalling protocol for initiating and terminating an interactive user session that involves multimedia elements such as video, voice, chat, gaming, and virtual reality (it is used mainly for voice and video calls over the Internet or data networks). - Page 11 CX 100 IP PBX User Manual For the Expert use, you can set the Video Support, IP address and so on Video Support: Choose Yes or No. IP address: Dynamic IP or Static IP. If you choose the Static IP, just fill your IP address and make sure it is the same with this device.
- Page 12 CX 100 IP PBX User Manual Codec Priority: You can choose the codec priority here. After you finished, just click save and you will see the red bar to remind you to reload. Click it and wait to reload. To make changes to the way an extension is set up, click on its edit button and edit the settings on the settings detail page.
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Page 13: Follow Me
CX 100 IP PBX User Manual Follow Me One of the features extensions is Follow Me. If you have more than one number, when a call comes in, the system will ring your numbers one by one until someone answered. You can set the detail in basic and expert. The expert is not available now. You can set the order of the extensions number to ring. -
Page 14: Ring Group
CX 100 IP PBX User Manual Ring Group When the call comes in, all the extensions will ring simultaneously until someone to pick it up. 14 ... -
Page 15: Outbound Routes
CX 100 IP PBX User Manual Outbound Routes Outbound Routes for extensions dialing local / outside number. When dialing, the top-down one by one checking rules, if matched will be execute and end route. When dialing, not matched or no rule will try to execute 'Default Rule' settings. You can choose the default rule. - Page 16 CX 100 IP PBX User Manual Below is the extension outbound routes diagram. 16 ...
- Page 17 CX 100 IP PBX User Manual After you create them, you can modify the order of rules by dragging and click 'Save Rules New order' to confirm. And you can also edit and delete the rules. 17 ...
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Page 18: Line Provider
CX 100 IP PBX User Manual Line Provider You can set the line provider here. Sip Register and Sip Direct. After you finished the register information, remember to tick the Outbound Calls-Default outbound calls SIP Register SIP Register: Use a SIP account and password to register to the ITSP. 18 ... - Page 19 CX 100 IP PBX User Manual 19 ...
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Page 20: Sip Direct
CX 100 IP PBX User Manual SIP Direct You can create the SIP direct. 20 ... -
Page 21: Inbound Routes
CX 100 IP PBX User Manual Inbound Routes Inbound Routes for Line provider dialing local number / transfer to other line provider. Create a new rule as below, you can create the new rules for the incoming calls. Note: The default settings can be used for the rest of the configuration. 21 ... - Page 22 CX 100 IP PBX User Manual The rule setting is similar to outbound routes. You can refer the tips. Below is the diagram. 22 ...
- Page 23 CX 100 IP PBX User Manual After you set several rules, you can edit or delete them. You can also modify the order of rules by dragging and click 'Save Rules New order' to confirm. 23 ...
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Page 24: Advanced
CX 100 IP PBX User Manual You can modify the order of rules by dragging and click 'Save Rules New order' to confirm. When a call comes in, the system will prior process 'Auto Find Extension', next check the rules one by one from top to down, finally perform 'Default Rule'. Advanced ... -
Page 25: Conference
CX 100 IP PBX User Manual Conference You can set a Conference here. It is simple and easy. After you set, you can make a call to the conference number via the extension. Queues Select this type if the extension will queue callers to speak with a representative. - Page 26 CX 100 IP PBX User Manual Now for example, we create a Queue, we add 802 and 800 into our queue. 26 ...
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Page 27: Simple Ivr
CX 100 IP PBX User Manual You can also set the service strategy: Ring all, Radom, Memory. Simple IVR Here we can set the IVR (Voice menu) For example, we set one IVR number 333, choose the playback file-Welcome, and choose that press 0 to transfer to 800 and press 1 to transfer to 801.Create the new IVR. 27 ... -
Page 28: Time Frames
CX 100 IP PBX User Manual Then click the red bar to reload. Time Frame: You need to set this as below first then come back to choose. Expert: You can set the mode when user input the invalid number. Input Max Digit Len: For example, if you input 3 means if you press only one number when you access to the IVR, you need to press that number and # to call directly. -
Page 29: Pbx More
CX 100 IP PBX User Manual OK. When during the working time you set, all the incoming calls will transfer to 801. PBX More 29 ... -
Page 30: Sound Files
CX 100 IP PBX User Manual Sound Files By default, the file name is unmodified when you add a new sound. It can be used as the Simple IVR’s file. File Ext name/ file size: Unmodified. Upload file: you can choose the way to upload the file. Web upload: Only support GSM file. -
Page 31: Call Detail Report
CX 100 IP PBX User Manual When you upload a sound file, you can listen, edit and delete. Call Detail Report You can check your call detail report here. Option PBX General: Outbound and internal ring time: you can choose the time. 31 ... - Page 32 CX 100 IP PBX User Manual Extension dialing route: you can set the dialing route here as well as the Extension-Dialing Route Trunk Dialing route: you can also find the setting in Line provider-Dial-in Route IVR MAX TRY: For example, if we input 2 means the system will automatically quite when the IVR playback for twice.
- Page 33 CX 100 IP PBX User Manual Anonymous Call In UDP Bind Port: by default is 6020 Please note you should modify this port when you set the extension port is 5060. Max Register Expiry Min Register Expiry Default Register Expiry Progress Mode T.38 UDPTL SIP Behind NAT This experimental feature is that when a PBX as a SIP server behind Nat, SIP Nats allows your SIP phone and IADs to register into PBX.
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Page 34: Networks
CX 100 IP PBX User Manual Option You can check the data FTP account here and modify. Networks 34 ... -
Page 35: Wan/Lan/Time Zone
CX 100 IP PBX User Manual WAN/LAN/Time Zone You can set it here as well as the Wizard. Utilities 35 ... -
Page 36: External Disk
CX 100 IP PBX User Manual External Disk Here you can insert a USB device to record the sound files. It supports FAT32, EXT4 or based the MLC USB pen disks. We recommend use the USB device with power adaptor alone. Insert one USB. Please remember to choose the external disk. You can also check the PBX data in FTP Manage. -
Page 37: System
CX 100 IP PBX User Manual System Admin User You can set and modify the admin user ,password here. 37 ... -
Page 38: Reboot
CX 100 IP PBX User Manual Reboot Reset Factory Factory Mode: Input your password to reset your device. 38 ... -
Page 39: Glossary
CX 100 IP PBX User Manual Glossary ATA (Analog Telephony Adapter) A device used to connect one or more standard analog telephones to a digital and/or non-standard telephone system such as a Voice Over IP based network. DID (Direct Inward Dial) A feature offered by telephone companies for use with their customers’ private branch exchange (PBX) systems. - Page 40 CX 100 IP PBX User Manual connected to the Internet. FTP uses the Internet’s TCP/IP protocols as does HTTP, which transfers displayable Web pages and related files, and SMTP, which transfers e-mail. GSM (Global System for Mobile communication) A wireless telephone standard in Europe and other parts of the world.GSM uses a variation of time division multiple access (TDMA), which is the most widely used of the three digital wireless telephony technologies (TDMA, GSM, and CDMA).
- Page 41 CX 100 IP PBX User Manual the Data-Link Layer (DLC) of telecommunication protocols. MIPS (million instructions per second) An old method for measuring a computer’s speed and power and, by implication, for determining the amount of work a computer can do. It measures the approximate number of machine instructions the computer can execute in 1 second (i.e., it measures CPU speed).
- Page 42 CX 100 IP PBX User Manual A form of computer data storage that allows stored data to be accessed in any order (i.e., “random access”). RAM is used by a computer’s operating system, application programs, and currently used data, so that they can quickly be reached by the computer’s processor. RAM is quickly readable and writeable compared to other kinds of computer storage (e.g., the hard disk, floppy disk, and CD-ROM);However, data in RAM remains only as long as the computer is running.
- Page 43 CX 100 IP PBX User Manual WAN (Wide Area Network) A computer network that covers a broad area (e.g., any network that links across metropolitan, regional, or national boundaries). WANs are similar to the Internet in that they are not owned by a single organization. They exist under collective or distributed ownership and management.
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