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Max Systems LabelMax XS User Manual

Thermal transfer / direct thermal
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THERMAL TRANSFER / DIRECT THERMAL
USER'S
MANUAL

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Summary of Contents for Max Systems LabelMax XS

  • Page 1 THERMAL TRANSFER / DIRECT THERMAL USER’S MANUAL...

  • Page 2: Table Of Contents

    Contents Copyright Declaration ........i 1. Introduction ........... ii 1.1 Product Introduction ................ii 1.2 Compliances .................... ii 2. Operations Overview ........1 2.1 Unpacking and Inspection ..............1 2.2 Printer Overview ..................2 2.2.1 Front View ..................2 2.2.2 Interior View ................... 3 2.2.3 Rear View ..................
  • Page 3 4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor ..................27 4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 4.3.6 Skip AUTO.BAS ................28 5. Troubleshooting ........29 5.1 LED Status ....................29 5.2 Print Problem ..................

  • Page 5: Introduction

    1. Introduction 1.1 Product Introduction This printer provides direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips. It accepts roll feed, die-cut, and fan-fold media with gap or black mark. All common bar codes formats are available. Fonts and bar codes can be printed in 4 directions, 8 different alphanumeric bitmap fonts and built-in scalable font capability.
  • Page 6 WARNUNG! GEFÄ HRLICHE BEWEGLICHE TEILE – FINGER UND ANDERE KÖ RPERTEILE FERNHALTEN! VORSICHT! EXPLOSIONSGEFAHR BEI ERSATZ DER BATTERIE DURCH UNZULÄ SSIGEN TYP. VERBRAUCHTE BATTERIEN IMMER VORSCHRIFTSGEMÄ SS ENTSORGEN! B 급기기 가정용 정보통신기기 이 기기는 가정용으로 전자파 적합등록을 한 기기로서 주거지역에서는 물론 모든 지역에서 사용할 수 있습니다. Note：...

  • Page 7: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 8: Printer Overview

    2.2 Printer Overview 2.2.1 Front View 1. LCD display (Factory option) 2. LED indicator 3. Feed button 4. Paper exit chute 5. Media view window 6. Top cover open lever...

  • Page 9: Interior View

    2.2.2 Interior View 1. Ribbon access cover 2. Ribbon rewind hub 3. Ribbon rewind gear 4. Print head 5. Ribbon supply hub 6. Gap sensor (receiver) 7. Media holders 8. Media guide 9. Top cover support 10. Black mark sensor 11.

  • Page 10: Rear View

    2.2.3 Rear View 1. Power switch 2. Power jack socket 3. USB interface 4. USB host (Factory option) 5. RS-232C interface / Ethernet interface (Option) 6. SD card socket Note: * The interface picture is for reference only. Please refer to the product specification for the interface availability.

  • Page 11: Setup

    3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is set to “off”. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.
  • Page 12 4. Place the roll between the holders and close them onto the core. Place the paper, printing side face up, through the media guides, media sensor and place the label leading edge onto the platen roller. 5. Move the media guides to fit the label width by turning the media guide adjuster knob.
  • Page 13 6. Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover. Gently close the top cover. Make sure the cover latches securely.

  • Page 14: Loading Media In Peel-Off Mode (Option)

    3.2.2 Loading Media in Peel-off Mode (Option) 1. Refer to section 3.2.1 to load the media. 2. Open the top cover and peel-off panel after calibrated the sensor. Peel-off panel 3. Lead the media through the backing paper opening, beneath the peel-off roller. Peel-off roller Backing paper opening 4.
  • Page 15 5. Close the top cover gently. 6. Press the FEED button to test. Backing paper (Liner) Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 16: Loading Media In Cutter Mode (Option)

    3.2.3 Loading Media in Cutter Mode (Option) 1. Refer to section 3.2.1 to load the media. 2. Lead the media through the cutter paper opening. Cutter paper opening 3. Close the top cover gently. Note: * Please calibrate the gap/black mark sensor when changing media. * Regular cutter specification: Full cut: Paper thickness: 0.06 ~ 0.19 mm, 200,000 cuts Partial cut: Paper thickness: 0.06 ~ 0.12 mm, 500,000 cuts...

  • Page 17: Loading The Thick Media

    3.2.4 Loading the Thick Media (Thickness is 0.19 mm) 1. Open the printer top cover by pulling the tabs located on each side towards the front of the printer, and then lift the top cover to the maximum open angle. 2.

  • Page 18: Loading The Ribbon

    3.3 Loading the Ribbon 1. Open the printer’s top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle. 2. Insert the ribbon right side onto the supply hub. Align the notches on the left side and mount onto the spokes.
  • Page 19 5. Pull the leading ribbon to pass the print head. 6. Stick the ribbon onto the ribbon rewind paper core. 7. Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head. Close the ribbon access cover and the top cover.

  • Page 20: Install Microsd Memory Card

    3.6 Install MicroSD Memory Card 1. Open the SD memory card cover. 2. Insert the MicroSD card into the socket. 3. Close the memory card cover. * Recommended SD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 MicroSD 128 MB Transcend, Panasonic...

  • Page 21: Using The Pc Usb Keyboard With Printer Usb Host Interface (Factory Option)

    3.7 Using the PC USB Keyboard with Printer USB Host Interface (Factory option) 1. Turn off the printer power. 2. Plug in the PC USB keyboard into printer USB host interface. 3. Turn on the printer power. 4. After pressing the F1 key of the keyboard, the printer LCD will display as following. File List >...

  • Page 22: Led And Button Functions

    4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).

  • Page 23: Gap/Black Mark Sensor Calibration

    Power on utilities The LED color will be changed as following pattern: LED color Amber Amber Green Green/Amber Red/Amber Solid green Functions (5 blinks) (5 blinks) (5 blinks) (5 blinks) (5 blinks) 1. Gap / black mark sensor calibration Release 2.

  • Page 24: Gap/Black Mark Calibration, Self-Test And Dump Mode

    4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor.
  • Page 25 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Print head test pattern Printer model name &...
  • Page 26 Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ®...

  • Page 27: Printer Initialization

     Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.

  • Page 28: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    76.2 mm/sec (3 ips) (300DPI) Density Label Width 2” (50.8 mm) Label Height 2” (50.8 mm) Sensor Type Gap sensor 0.12” (3.0 mm) Gap Setting Print Direction Reference Point 0,0 (upper left corner) Offset Tear Mode Peel off Mode Cutter Mode Serial Port Settings 9600 bps, none parity, 8 data bits, 1 stop bit Code Page...

  • Page 29: Skip Auto.bas

    Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 4.3.6 Skip AUTO.BAS TSPL2 programming language allows user to download an auto execution file to flash memory.

  • Page 30: Troubleshooting

    5. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 31: Print Problem

    5.2 Print Problem Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration is Please replace the cable with pin to pin not pin to pin connected. connected.

  • Page 32: Lcd Display (Factory Option)

    5.3 LCD display (Factory option) This section lists the LCD display messages that you may encounter when operating the printer. Also, it provides solutions. Messages Possible Cause Recovery Procedure Head Open * The printer top cover is open. * Please close the top cover. * Supply a new label roll.

  • Page 33: Maintenance

    6. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen)  Lint-free cloth  Vacuum / Blower brush  100% ethanol 2.
  • Page 34  Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head.  Regularly clean the print head and supply sensors once change a new media to keep printer performance and extend printer life.  The maximum printing ratio per dot line is 15% for this printer. To print the full web black line, the maximum black line height is limited to 40 dots, which is 5mm for 203 DPI resolution printer and 3.3mm for 300 DPI resolution printer.

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