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TROUBLESHOOTING
My device cannot acquire a GPS signal through the windscreen
Some vehicles have athermic (heat reflective) windscreens that can
hinder the GPS signal. In this case you should attach your device to a
side window using the correct mount.
If your vehicle does not have a heat reflective windscreen and your
device still cannot obtain a signal please contact our technical support
team.
Incorrect Route Calculations
This may happen for several reasons:
‡ Weak GPS signal indicates that your device might be in an incorrect
position.
‡ Map data requires updating. You can obtain map updates using the
NDrive Agent available on www.vector.com.ph
‡ Ensure the Routing Options in the Settings menu are correct.
Vector Unit Freezes
‡ Reset the device by inserting a pointed object (i.e. the stylus or a
paperclip) carefully into the reset hole at the back of your device.
stylus
‡ If the problem persists and a micro SD card is inserted, remove the
micro SD card before resetting.
reset hole
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