Summary of Contents for Security Cameras Direct PDC1000
Page 1
4-Camera Day/Night H.264 Security System Quick Installation and Setup Guide Products: PDC1000, PDC1000LCD PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety and proper use. Save this manual for future reference. SCD_PDC1000_SQ 1/12/12...
Page 2
Refer to the specifications for each system component for more information. LEGAL NOTICE Security Cameras Direct products are designed to meet safety and performance standards with the use of specific Security Cameras Direct authorized accessories. Security Cameras Direct disclaims liability associated with the use of non-Security Cameras Direct authorized accessories.
SECTION 1: SYSTEM OVERVIEW SECTION 1 Systems Overview Congratulations on purchasing your 4-Camera Day/Night H.264 Security System! Your system includes: 4 – weatherproof 65’ day/night-vision color cameras. These cameras use the latest technology no-dye infrared (IR) LED • contrast-filtered glass to eliminate all IR bounceback, one of the common problems with IR cameras, giving you a clear view under any lighting conditions.
SECTION 2: GETTING STARTED: UNPACKING THE EQUIPMENT SECTION 2 Getting Started: Unpacking the Equipment Your system includes: 1 – 4 channel H.264 networkable DVR w/ 500GB HD and power adapter (DVR4090N) • 4 – IR Bullet Cameras w/ Brackets (CFC6042IR) •...
Page 9
SECTION 2: GETTING STARTED: UNPACKING THE EQUIPMENT A display device and cabling to connect it to the DVR. The DVR will connect directly to a VGA video monitor, or to a TV with a • BNC to RCA adapter and RCA cable. The display device is usually needed only for system setup. It can be disconnected when the DVR is networked for access across a LAN or Internet.
SECTION 3: INSTALLING YOUR SYSTEM SECTION 3 Installing Your System 3.1 Camera installation Your CFC6042IR camera is a precision instrument that will provide years of quality service when used properly. Included with each camera is: An adjustable mounting bracket that can be attached to either the bottom or back of the camera. •...
A 60’ video/power extension cable is shipped with every camera in your system. 100’ and custom-length cables are also available from Security Cameras Direct. 3.1.2 Mounting Using the camera bracket mounting assembly plate as a template, mark the location of the holes for the mounting screws on the mounting surface.
SECTION 3: INSTALLING YOUR SYSTEM Point the camera at your surveillance target, then tighten the lock nuts to hold it in place. (Note: The direction the camera is pointing may need correction when video from the camera is observed.) Route the camera drop cable through the hole drilled for it in the mounting surface, if used. If the camera is installed where moisture may accumulate on it, leave a “drip loop”...
SECTION 3: INSTALLING YOUR SYSTEM 3.2.1 Controls and connectors DVR Front Panel Single/Multi Camera CH1 .. CH4 Infrared Display Toggle Camera Select Sensor Enter Menu Record Pan/Tilt/Zoom tqpu Menu Control Escape Backup Navigation Buttons Play/Pause Button Usage Toggles between single camera, multi-camera display. CH1 ..
SECTION 3: INSTALLING YOUR SYSTEM DVR Backpanel IN1 - IN4 CH1 - CH4 Main Out Audio In Video In (VGA) Power Audio Out Main Out Alarm In/Out, Power DC 12V (BNC) RS422/RS485 Connections Connector Usage USB - MOUSE Use these USB ports to connect a mouse, or a backup device such as a flash drive or DVD recorder. AUDIO OUT Audio output from channel AUDIO IN channels 1, 2, 3, or 4.
SECTION 3: INSTALLING YOUR SYSTEM Uninterruptible power supplies It is strongly suggested that power to the system be routed through an uninterruptible power supply (UPS). These devices will keep your security system running through most power outages, in addition to providing excellent surge and sag protection. The UPS should support your video recorder and all cameras to ensure normal operation during abnormal power conditions.
Page 16
SECTION 3: INSTALLING YOUR SYSTEM Connect the system mouse to the USB connector labeled MOUSE. Connect the camera video signal cables (BNC connectors) to the VIDEO IN CH1 to CH4 connectors Connect a display device to the DVR. If using a VGA monitor for a display, connect it to the VGA MAIN OUT connector. If using the BNC MAIN OUT connector to drive a display such as a TV, attach the appropriate cables between the BNC MAIN OUT and your display device.
SECTION 4: DVR SETUP SECTION 4 DVR Setup Setting up your DVR includes logging into your DVR, setting the clock, setting administrator and user account passwords, and setting up scheduled and/or automated motion recording. 4.1 Login to the DVR Two access accounts are preset in your system: Admin and user1. With the Admin login, you can make configuration changes to the system, create user accounts and passwords, and control the privileges allotted to each account.
SECTION 4: DVR SETUP Confirm entry Click the icons to the right of the User Name field parameter field and select Admin. To make configuration changes to the system, you must login to the Admin account. Using the mouse, click the entry field on the PASSWORD line, then click the number buttons that appear to enter the account password.
SECTION 4: DVR SETUP Manual Record / Auto System Settings Stop Manual Record Keylock Sequence Advance Play Mute On/Off EZoom Tool Bar Click the Settings button on the Tool Bar. 4.2.1 Setting the screen language and video system format In the Settings window SYSTEM tab, click the q icon at the right end of the LANGUAGE line. Select (click) the screen language you prefer from the dropdown list.
Page 20
SECTION 4: DVR SETUP Click the q icon at the right end of the DATE FORMAT line. Select the format you prefer: MM/DD/YY, YY-MM-DD, or DD-MM-YY. Click the entry on the DATE line. Click the t or u icons to highlight a digit of the date, then click the number value of the digit To complete the entry and close the virtual keyboard, click the = button.
SECTION 4: DVR SETUP 4.2.2 Change the Admin and user1 passwords Changing the default Admin and user1 account passwords from their initial (default) value adds security to your system. The factory default account names and their passwords are: Admin: 888888 user1: 666666 To change these passwords:...
SECTION 4: DVR SETUP Click the q icon at the right end of the USER NAME line. From the dropdown list, select Admin . Click the OLD PASSWORD entry field, then enter the current Admin password using the virtual keyboard. Enter both the NEW PASSWORD and CONFIRM PASSWORD fields with a different password.
SECTION 4: DVR SETUP Click the q icon at the right end of the USERS line. From the dropdown list, select the name of the user you just created. Click the OPT checkboxes to assign permissions to the new user. Click the confirm icon ( ) in the lower right corner of the screen, then click the Confirm button in the Note window.
SECTION 4: DVR SETUP Overwrite: Recordings on the HDD are overwritten when the HDD becomes full. The oldest recording is overwritten — first. 1 HOUR . . 90 DAYS: Recordings are overwritten when older than the time selected. — ) in the lower right corner of the screen, then click the Confirm button in the Note window.
SECTION 4: DVR SETUP Click the q icon at the right end of the FRAME RATE line. From the dropdown list, select a number between 1 and 30 (frames per second). The higher the frame rate (30 fps), the smoother the video motion. However, higher frame rates consume storage space faster.
SECTION 4: DVR SETUP In the example above, NORMAL recording was scheduled for Monday through Friday between 7 AM and 6 PM. MD recording was scheduled for Monday through Friday between 4 AM and 7 AM and between 6 PM and 9 PM, and on Saturday and Sunday between 4 AM and 9 PM.
SECTION 4: DVR SETUP Click the q icon at the right end of the POSITION line. The position option selects where the camera channel NAME appears on the live display. Choose one of the flowing: U-L (upper left), D-L (lower left), U-R (upper right), or D-R (lower right).
Page 28
SECTION 4: DVR SETUP Click the q icon at the right end of the VGA line. Select one of the options: 1024 x 768 or 1280 x 1024. NOTE: Changing this setting from the current value will cause a DVR restart. Click the entry field on the SEQUENTIAL TIME line, then enter a number between 1 and 300 (seconds).
SECTION 4: DVR SETUP Privacy Blocks After the block is created, it can be repositioned by dragging it with a mouse. To remove a block, double click on it. Right click anywhere on the desktop to return to the VIDEO SETUP menu. Click the confirm icon ( ) in the lower right corner of the screen, then click the Confirm button in the Note window.
Page 30
SECTION 4: DVR SETUP Click the ALARM tab to open the ALARM settings menu. Click the q icon at the right end of the DURATION line. From the dropdown list, select either 30 SEC .. 5 MIN. This option sets the recording time length after an alarm recording is activated. Click the q icon at the right end of the BUZZER line.
SECTION 4: DVR SETUP Click the checkbox to the right of the HDD LOSS label to enable this alarm. When the HDD is not available, this feature will sound the buzzer and place the on the desktop. Click the checkbox to the right of the VIDEO LOSS label to enable this alarm. When a video signal from a channel is not detected, this feature will sound the buzzer and place the Video Loss label in the channel LIVE view window.
Page 32
SECTION 4: DVR SETUP Click the >> icon on the MD AREA line to specify the areas where of the screen where motion should be sensed. Defining only these areas (and ignoring other areas) of the field of view improves the performance of the DVR. The Motion Detection setup screen is partitioned into a grid of 10 x 15 blocks.
Page 33
SECTION 4: DVR SETUP Check the box to right of the EMAIL label to send an email when motion is sensed. To use this feature, the EMAIL configuration settings in the NETWORK tab must be configured. After configuring your motion detection settings, click the confirm icon ( ) in the lower right corner of the screen, then click the Confirm button in the Note window.
DVR on a simple Ethernet broadband home network are included. For detailed procedures of Ethernet connections, or for other network configurations, refer to the User Manual. If you encounter problems you cannot resolve, contact the Security Cameras Direct Support team at 1.800.316.6027.
SECTION 5: NETWORKING YOUR DVR controlled from any computer on the network with the Microsoft Internet Explorer (IE) browser software on a Microsoft Windows ® ® XP system or newer. After the DVR is setup on your home network, usually the router can be configured so that the DVR is accessible from a computer on the Internet or from a smartphone.
Page 36
SECTION 5: NETWORKING YOUR DVR Example: Typical use of ipconfig in Windows XP Enter the IP Address, Subnet Mask, and Default Gateway for your PC’s Ethernet adapter into Table 1. The Ethernet adapter data you see by using ipconfig will probably be different from that shown in the example above. NOTE If you are using Windows Vista or Windows 7, the IP address is identified as the “IPv4 Address.”...
Page 37
SECTION 5: NETWORKING YOUR DVR Examine the screen capture shown above. If the response to the ping command was “Request timed out . ” like that shown above, use this IP address for your DVR, enter into Table 1, skip steps 2.e and continue at step 2.f. If the response to the ping command was “Reply from 192 .
Page 38
SECTION 5: NETWORKING YOUR DVR Click NETWORK to open the NETWORK settings menu. The default IP addresses and port settings of your DVR may be different from those shown in this document. Always use NOTE network settings that are compatible with your network(s). On the NETWORK line, click the >>...
Page 39
SECTION 5: NETWORKING YOUR DVR The MEDIA PORT, WEB PORT, and SETUP PORT numbers do not need to be changed unless these ports are used by other NOTE devices on your network. Use the values in Table 1 to configure your DVR with a DNS address, IP ADDRESS. SUBNET MASK, and GATEWAY address. You can also use any other values that are compatible with your local network.
SECTION 5: NETWORKING YOUR DVR 5.1.1 Verify local network connectability with IE After your DVR is setup on a local network, Microsoft Internet Explorer (IE) is used to verify connectability across the LAN. It also increases flexibility for monitoring and configuring your security system. Before you can connect to the DVR with IE, the (default) security settings in IE are modified and an additional software is installed.
Page 41
SECTION 5: NETWORKING YOUR DVR Click the Custom Level . . . button. In the Settings list, change the following settings to Enable: Automatic prompting for ActiveX controls — Initialize and script ActiveX controls not marked as safe for scripting —...
Page 42
SECTION 5: NETWORKING YOUR DVR In the Internet Options window, click Apply, then click OK to close the window. If your computer operating system is Windows Vista or Windows 7, User Account Control can interfere with the normal operation NOTE of the DVR user interface.
Page 43
SECTION 5: NETWORKING YOUR DVR When the Login screen opens in the browser, enter the administrator USER ID and PASSWORD, then click Login. The default values for the administrator account are Admin and 888888. After login, the DVR web display will appear. To see images from the cameras connected to your DVR, click the Open All button in the lower left corner of the screen.
This procedure requires that the network router be configured for port forwarding to your DVR. Only general instructions for setting up this capability are included here. Security Cameras Direct provides complete technical support for viewing your DVR within your LAN. However our support team NOTE cannot assure complete technical assistance for products from other manufacturers, such as routers and modems.
Page 45
SECTION 5: NETWORKING YOUR DVR By default, your DVR uses port 8090 for the web port, 9000 for the Media port, 10510 for the Mobile server port, and 8000 for the Setup port. If any of these ports are used by to another device on your network, configure your DVR to use a different port. ...
Page 46
SECTION 5: NETWORKING YOUR DVR www.SecurityCamerasDirect.com...
SECTION 6: ACCESSING YOUR DVR WITH A WEB BROWSER SECTION 6 Accessing Your DVR With a Web Browser After your DVR is “networked” for LAN and Internet access, it can be monitored and configured remotely. Also, you can search for and download video clips to your remote computer.
SECTION 6: ACCESSING YOUR DVR WITH A WEB BROWSER In the Login window, enter a USER ID and PASSWORD, then click LOGIN. The USER ID “Admin” has complete privileges to manage the DVR remotely. The default password for USER ID Admin is “888888”. 6.2 Live screen After logging in to your DVR, the Live screen will appear.
SECTION 6: ACCESSING YOUR DVR WITH A WEB BROWSER 6.3 Replay window The Replay window enables you to play and download recorded video. To use this feature: In the calendar frame, click the date when the video was recorded. In the following example, September 15, 2011 was selected.
SECTION 6: ACCESSING YOUR DVR WITH A WEB BROWSER The options on these screens are identical to those in the DVR menu system. Refer to the chapters Installing the System and DVR Menu System in this document for more information. After making changes to a Remote setting menu, click the SETUP button at the bottom of the window to commit the changes.
SECTION 6: ACCESSING YOUR DVR WITH A WEB BROWSER Click the icon in the upper-right corner to close the Remote Setting window before selecting another screen or window. 6.6 Logout Clicking LOGOUT returns you to the USER LOGIN screen. 4-Camera H.264 Security System Setup Guide...
• Android phones: https://market.android.com/details?id=com.KWeye • For other smartphones, contact Security Cameras Direct Support team at: 1.800.316.6027 • To use this application, your DVR network must be setup to allow access from the Internet. 7.1 Installing KWeye 7.1.1 Installing KWeye in iPhone...
Page 53
SECTION 7: KWEYE SMARTPHONE APP App Found Ready to Install Installed To download KWeye to your computer then install it on your iPhone: • Download and Install the latest version of Apple iTunes if not already installed. You can download iTunes from —...
SECTION 7: KWEYE SMARTPHONE APP After downloading the app, attach your iPhone to your computer, sync the application to your phone. — 7.1.2 Installing KWeye in Android To install applications using Android Market perform the following steps: With your Android phone, go to the Applications menu and open Android Market. —...
SECTION 7: KWEYE SMARTPHONE APP iPhone Android KWeye Initial KWeye Initial Screen Screen Settings Tap the Settings icon. The splash screen will change to the • Settings screen. In the Device Info fields, enter the appropriate information for • your DVR: Address: IP address used to connect to your DVR modem —...
Page 56
SECTION 7: KWEYE SMARTPHONE APP Tap the Play button to start watching video from the DVR. • PTZ Controls: Select Direction, Channel Zoom, Iris, Switch Focus Channel Group Play/Stop Snapshot Settings SW Information To view a particular camera, tap the Select Channel button for the camera channel. If you are connected to an 8- and •...
Page 57
SECTION 7: KWEYE SMARTPHONE APP To restore the app control buttons, orient the phone for a portrait view. • To exit the application, press the smartphone Home or Back button. • 4-Camera H.264 Security System Setup Guide...
SECTION 8: DVR SYSTEM MENUS REFERENCE SECTION 8 DVR System Menus Reference This section includes a detailed description of the DVR menu system. It is included for reference only. 8.1 Menu tree Device ID Password Add Users Language Change Password Video System Delete User Time...
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.1.1 Tool Bar The Tool Bar provides icons for accessing menu features. Manual Record / Auto System Settings Stop Manual Record Keylock Sequence Advance Play Mute On/Off EZoom Tool Bar Tool bar icon functions: System Settings: Opens the system configuration menu system.
SECTION 8: DVR SYSTEM MENUS REFERENCE Hide Advance: Close the Advance tool bar. PIP 1x1: This feature displays a small picture in a full screen. PIP 1x2: This feature displays two small pictures in a full screen. VGA/BNC Switch: Click to switch the video output of the DVR from VGA to BNC or BNC to VGA. 8.1.2 Menu options To modify/adjust system configuration, click the System Settings icon on the Tool Menu.
SECTION 8: DVR SYSTEM MENUS REFERENCE Several tabs have options that are spread across more than one window. You can move from window to window by pressing the “>>” button. 8.2 System menu The System menu (see above) contains parameters for setting the basic configuration of your system. it includes the following options: 8.2.1 Language Use this option to change the language of the DVR menu text and the On-Screen Display.
SECTION 8: DVR SYSTEM MENUS REFERENCE DST: Daylight saving time. ON means DST clock change is enabled. You can setup the start time and end time of DST. For example, in the right figure above, the start time is at 02:00:00 Sunday of the first week on January. Similarly, setup the end time.
Page 63
SECTION 8: DVR SYSTEM MENUS REFERENCE CHANGE PASSWORD: Select the username whose password you want to change, then enter the old password, the new password, and the new password again in the Confirm Password field. DELETE USER: In this window, select the user you want to delete, then click the “check” button in the lower right corner of the window.
Page 64
SECTION 8: DVR SYSTEM MENUS REFERENCE SET PERMISSION: For each user, set the permissions for use of the system. Permissions include: Auto sequence, Manual REC, Playback/Backup, Ezoom, PIP, Update/Reboot/Maintenance/Format/Default, etc. REMOTE PERMISSION: This feature must be setup if operating the system remotely. Only users with admin privileges can set other user’s remote permissions.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.2.5 VOLUME Click VOLUME [System Settings -> System -> Volume] to open the Volume setting window. In the Volume window, drag the slider left or right to decrease or increase the volume level. 8.2.6 HDD Click HDD [System settings ->...
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.2.7 Maintenance Click Maintenance [System settings -> System -> Maintenance] to open the Maintenance setup menu. SYSTEM UPDATE: To perform a system update: Insert a thumb drive into a Windows PC USB port, then. Format the thumb drive for a FAT32 file system.
SECTION 8: DVR SYSTEM MENUS REFERENCE POWER OFF: Use this function to power off the DVR. AUTO MAINTAIN: When AUTO MAINTAIN is ON, you can set a time for system to perform a restart. 8.2.8 Information Click Information [System settings -> System -> Information] to open the Information display. This display includes: device type, software version, release date, import parameter and export parameter.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.3.1 Record Channel With this option you can select the camera (channel) number whose settings you want to modify. If you want the changes to apply to all available channels, select “All”. Make the selection by pressing the arrow buttons; the options include CH1, CH2, CH3, CH4 and ALL.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.3.7 Packtime Record Pack Time is the time length of video segments saved during the backup of recorded video to an external device when alarm recording is disabled. There are four options: 15 min, 30 min, 45 min, and 60 min. 8.3.8 Record Mode Record mode includes two general categories: ALWAYS and SCHEDULE.
SECTION 8: DVR SYSTEM MENUS REFERENCE When you select the ALARM option, it is necessary to set the motion detection sensitivity and area. Please refer to Motion Detect NOTE on page <?>,for details. Configure the alarm triggering settings before selecting alarm recording. To restore to default settings, scroll to the “back”...
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.4.4 Live Set to ON to view the channel in live mode; set to OFF to disable live viewing. 8.4.5 Audio You can set up audio inputs for the current channel. The option includes UNBIND, CH1, CH2, CH3, and CH4. For example, if the current channel is CH1 and AUDIO is set at “UNBIND”, there will be no audio for CH1;...
SECTION 8: DVR SYSTEM MENUS REFERENCE VGA (display resolution): Options include 1024 x 768 (XGA) and 1280 x 1024 (SXGA). The DVR will restart if the display resolution is changed. NOTE Sequential Time (SEC): This sets the pause time when auto-sequence is enabled. Value: 1 – 300 seconds. Channel: Select the channel to setup for privacy.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.5.1 Network Setup After selecting network mode, static, DHCP, or PPPOE allocation, and setup the web port, you can access the DVR remotely across the internet. STATIC network settings When selecting STATIC allocation, you must enter the IP address, subnet mask, gateway, and a web port. MEDIA PORT: Port used to transfer video data from the DVR to a client.
Page 74
SECTION 8: DVR SYSTEM MENUS REFERENCE IP ADDRESS: Press ENTER, then enter the IP address. SUBNET MASK: Press ENTER, then enter the subnet mask. GATEWAY: Press ENTER, then enter the gateway address. PPPOE network settings When selecting PPPOE, enter the PPPOE USER and PASSWORD provided by your ISP. MEDIA PORT: Port for private protocol between the DVR and a client PC.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.5.2 DDNS Setup Move the cursor to DDNS SETUP and press ENTER to open the DDNS Setup menu. DDNS: Select either ON and OFF. If a DDNS server is available, select ON. SERVER: Select one of the three providers: 3322, dyndns, or perfecteyes. HOST NAME: Enter the name of the host server.
SECTION 8: DVR SYSTEM MENUS REFERENCE SSL: SSL is a security link transport protocol. You can encrypt your email messages with SSL to prevent hackers from monitoring your communication information and your password. Set SSL to OPEN if using a Gmail.com server, and set it to CLOSE if using another mail server.
SECTION 8: DVR SYSTEM MENUS REFERENCE SERVER PORT: Mobile monitoring port. Enter the correct mobile port, then click the “check” button in the lower right corner of the window to commit your settings. The setting range is 1024 – 65535. The default value is 10510. NETWORK TYPE: Select on of the following options: 3G, 2.5G, 2.75G, and WIFI, then click the “check”...
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.6.1 OUTPUT This function sets the output time for the I/O alarm when an alarm is triggered. Options include OFF, 5 seconds, 10 seconds, 30 seconds, and 60 seconds. If you choose OFF, the alarm will not be triggered. 8.6.2 DURATION This function sets the duration of the recording time when alarm recording is activated.
SECTION 8: DVR SYSTEM MENUS REFERENCE HDD LOSS: ON causes a relevant alarm to occur when no HDD is installed. An alert icon will be displayed on the left bottom of channel 1 in the live view. VIDEO LOSS: ON causes the relevant alarm to occur when a channel has no video input. If the buzzer alarm is OFF, exception alarms will not be triggered.
SECTION 8: DVR SYSTEM MENUS REFERENCE BUZZER: Set to ON for the buzzer to sound when an alarm is triggered by a sensor. Prerecord: Set to ON for the channel to record the 5 seconds of video occurring before the alarm is triggered by a sensor. Email: Set to ON for a snapshot of the channel video to be send by email after a alarm was triggered by a sensor.
SECTION 8: DVR SYSTEM MENUS REFERENCE Video channel without (left) and with (right) areas of motion sensing To return to the MOTION DETECTION menu from the MD AREA setup screen, right-click anywhere. RECORD: If set to ON and the channel is triggered by motion, the channel will record. BUZZER: If set to ON and the channel is triggered by motion, the buzzer will sound.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.7.1 Channel The channel connected to a PTZ device. 8.7.2 Protocol Select the protocol of the PTZ device. Options are: Pelco-D and Pelco-P. 8.7.3 Baud Rate Select the baud rate PTZ device. It must be consistent with the baud rate of the actual PTZ cameras installed. Options are: 1200, 2400, 4800, 9600.
SECTION 9: CLEANING SECTION 9 Cleaning Clean the camera lens and IR lamp shield with a mild glass cleaning solution and a lint free cloth. Remove all foreign particles, such as plastic or rubber materials, attached to the camera housing. These may cause damage •...
Video files can be off-loaded to a USB flash drive or downloaded using IE. For the best compatibility and performance with Windows operating systems, Security Cameras Direct recommends that you choose MPEG4 file format for all video backups and downloads.
This basic troubleshooting guide will help you identify general malfunctions and offer steps for a quick resolution. If the failure or malfunction can’t be solved by following these steps, please contact Security Cameras Direct Support team. Removing the cover of your DVR will VOID the warranty.
Page 86
APPENDIX B: TROUBLESHOOTING $ There is no output from a single channel, multiple channels or all video channels. Check the power adaptor connections. • Check the video input/output cable connections on the back panel of DVR. • Insert the video source directly into the display device to verify that it is working properly. •...
Page 87
APPENDIX B: TROUBLESHOOTING $ The DVR is showing real-time images with bad image color, brightness distortion, etc. Verify that the PAL/NTSC setting for the BNC output is configured correctly (NTSC). Improper settings can cause the images • to appear black and white. Make sure the DVR is compatible with monitor.
Page 88
APPENDIX B: TROUBLESHOOTING $ Cannot login to the DVR through IE (across a network). Verify that the DVR is connect to the network. • Check if LINK or 100M LED is displayed normally on the panel; • Use the ping command (ping <DVR IP address>) to verify that you can connect to the DVR. •...
APPENDIX C: DVR COMPATIBLE HDDS APPENDIX C DVR Compatible HDDs The HDDs listed below are compatible with your DVR. Removing the cover of your DVR will VOID the warranty. If the HDD must be replaced, return the unit to Security Cameras Direct for replacement and setup.
APPENDIX D: COMPATIBLE USB DVD RECORDERS APPENDIX D Compatible USB DVD Recorders The following portable USB DVD recorders found to be compatible with the DVR. Sony® DRX-S70U-R • HUGE USB Slim Portable Optical Drive • LG® GE20LU10 • LiteOn® eSAU108 •...
Need help?
Do you have a question about the PDC1000 and is the answer not in the manual?
Questions and answers