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Telelink ACD User /Supervisor Quick Start Manual

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ACD Notes

______________________________

Telelink Communications, Inc.

397 Herndon Parkway, Suite 100

Herndon, VA 20170 (703) 674-5959

Toshiba Quick

Start Guide

ACD User /

Supervisor

For additional information, visit our website

www.TelelinkCom.com

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Page 1 ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ Telelink Communications, Inc. For additional information, visit our website 397 Herndon Parkway, Suite 100 www.TelelinkCom.com Herndon, VA 20170 (703) 674-5959...
Page 2 Supervisor Telephone Features: Join: This feature enable the supervisor to • Start / End Shift: To complete ACD functions using your tele- participate in the agent’s call making it a phone. Used to start or end a shift. When this •...

Acd