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FreedomAlert 35911 Installation & Operation Instructions

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INSTALLATION & OPERATION INSTRUCTIONS
Guardian Alert
Model # 35911
v3.2-F6

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Summary of Contents for FreedomAlert 35911

  • Page 1 With DECT Technology INSTALLATION & OPERATION INSTRUCTIONS Guardian Alert Model # 35911 v3.2-F6...

  • Page 2: Overview Of The Freedomalert

    Response System in the world, and covered by US patent 8,369,821. FreedomAlert is your personal link to Family, Friends, or Emergency Personnel when needed. FreedomAlert allows you to program up to 4 numbers to be reached at the push of a button.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Overview of the FreedomAlert ..............2 Contents of FreedomAlert kit ..............4 Limitation of Liability ................5 A Few Things to Note on your New Product ..........6 Installing the Batteries ................7 Connecting the Base Unit Power & Telephone Connections ............9 Key to Power and Info LEDs on the Product .........9...

  • Page 4: Contents Of Freedomalert Kit

    Contents of the FreedomAlert Kit: The items below are included with your FreedomAlert . Pendant Base Unit Rechargeable Li-Ion Special Pendant Batteries - 2 Pieces Rechargeable AA Batteries - 4 Pieces Belt Clip AC Adapter Wrist / Walker / Wheelchair...

  • Page 5: Limitation Of Liability

    FreedomAlert product is installed and programmed properly, and that the unit is used and maintained correctly. This includes, but is not limited to, periodic use to assure that the FreedomAlert, including batteries, are in proper working order, that the unit is located in an appropriate location in the home, that the electrical outlet is supplying power, and that the user has been educated as to the operation and functionality of the product as a whole.

  • Page 6: A Few Things To Note On Your New Product

    To prolong the life of your pendant, we recommend laying the pendant just outside of the shower or bathtub – but well within reach should an accident happen in the shower or bathtub area. FreedomAlert ® v3.2-F6...

  • Page 7: Installing The Batteries

    NOTE: These white batteries are very special batteries that are not available at your local store. See Specification on page 35 for more details, or contact LogicMark to purchase replacement batteries. You can also purchase them on-line at www.PrimaryVolt.com FreedomAlert ® v3.2-F6...
  • Page 8 2 years. Master ON/OFF switch: FreedomAlert has a Master ON/OFF switch on the bottom of the base unit – just left of the rechargeable batteries for the base unit. This switch controls all power –...

  • Page 9: Connecting The Base Unit

    Telephone Connection No special phone line or special service is required to use your FreedomAlert. It works the same way as any cordless phone. (Touch Tone service is required). Simply plug one end of the telephone cord into your telephone jack in the wall, and the other end into either one of the telephone jacks at the back of the Base unit.

  • Page 10: How To Handle Voip & Dsl

    If you are unsure if your phone system uses VoIP, or to find if your VoIP system is capable of calling 911, please contact your telephone service provider. To install FreedomAlert, simply plug the product into the telephone jack (or adaptor jack) that you would normally plug a regular telephone into.. Note, if you have both a working traditional phone line AND a VoIP phone system we recommend connecting the FreedomAlert system to the traditional phone line.

  • Page 11: Location Of Base Unit

    Do not place on a metal surface. If more than one FreedomAlert is to be used in one home, it is recommended that the Base units be located at least 10’ apart.

  • Page 12: Programming The Unit

    Dial slowly and listen for each number to be announced. If you did not hear the announcement - the number was not recorded. • The FreedomAlert can learn telephone numbers up to 32 digits long, and you do not have to program all 4 numbers FreedomAlert ®...

  • Page 13: Telephone Number Programming Worksheet

    This is done as follows. From your home phone (on the same line as the FreedomAlert is hooked-up to) call your cell phone (or a friend or neighbor if you don’t have a cellphone). Answer the phone (or wait until your neighbor answers the phone and tell them just to wait a minute while you program your system).
  • Page 14 7. (Enter the 4th phone number then “#”) : __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ [voice prompt – numbers as you enter them] 8. [voice prompt – “Programming Complete”] FreedomAlert ® v3.2-F6...

  • Page 15: Programming Special Features

    [Voice prompt 1 – YES] or, [Voice prompt 3 – NO] – FACTORY SETTING 4. Enter # (to exit programming mode) Voice prompt – Programming complete] 5. Slide Programming Switch to “Friend, 911 – Friends Only – 911 Only” FreedomAlert ® v3.2-F6...
  • Page 16 Option #9 – Reset To Factory Settings (This option will ERASE all pro- grammed friend numbers and reset all options.) 1. Enter 1234 [Voice prompt – Option Mode] 2. Enter – 9 [Voice prompt – Reset to factory settings, 1 for YES – 3 for NO FreedomAlert ® v3.2-F6...

  • Page 17: Adding Additional Pendants To The System

    3. Slide Programming Switch to “Friend, 911 – Friends Only – 911 Only” Adding Additional Pendants to the System. FreedomAlert comes with one Pendant. If you want to add additional pen- dants to your system - follow the directions here. If not, skip this section.

  • Page 18: Operating The Freedomalert

    Base unit. After that, you can program a new Pendant to the base unit following the steps above as desired. Blue Button Gray Button Operating the FreedomAlert: Operating the Pendant. The Pendant is simple in operation - having one main Blue button - and a smaller Gray button on the back.

  • Page 19: Holding The Pendant

    Answering an Incoming Call with the Pendant: The FreedomAlert has the ability to answer incoming calls through the pen- dant or the Emergency Wall Communicator accessory Once the customer hears the phone ring (the pendant will NOT ring), they simply push the Blue Emergency button or Red “HELP”...

  • Page 20: Lanyard, Belt Clip Or Wrist-Strap

    Battery Check: The FreedomAlert has a built-in battery tester. When you press and release the Gray button at the back of the Pendant, a voice announcement will inform you of the battery condition. One of the following messages will be heard: “Battery is ok.”...

  • Page 21: System Check

    The unit will not call 911 to report a Replace Battery Now or Pendant Failed condition. A ‘Friend’ number must be programmed for this feature to work. System Check: The gray button on the back of the pendant case which is used to perform the FreedomAlert ® v3.2-F6...
  • Page 22 This is normal as the FreedomAlert is “listening” for a conven- tional dial tone. Check your messages so the dial tone returns to a solid tone and test again. In the event of an emergency, the FreedomAlert will dial the emergency number regardless of a standard or stutter dial tone.

  • Page 23: Emergency Dialing Using The Panic Button

    Emergency Dialing Using the Pendant: In the event of an emergency, press the blue panic button on the front of the Pendant. When this button is pressed for 2 seconds, the FreedomAlert will automatically start dialing from the list of numbers.

  • Page 24: Water Resistance

    Freedom- Alert button for an emergency situation - even though you cannot call out - you will be connected to the person on the telephone line in your home and thus can communicate with them. FreedomAlert ® v3.2-F6...

  • Page 25: Troubleshooting Guide

    TROUBLESHOOTING GUIDE What if I can’t get the FreedomAlert to work? Step 1 – Push the gray RESET button with a pen at the back of the base unit (next to the power cord). Check the system. If it is now working skip the remaining steps.
  • Page 26 Follow the steps on page 17: Adding Additional Pendants to the System Now perform the System Check test again (page 21) to make sure all is well. If your FreedomAlert is still not working, call our TECH SUPPORT department at 703-934-7934. Conforms to...
  • Page 27 On the bottom of this equipment is a label that contains, among other information, a product identifier - in this case, US:TYDW400B3X911. If requested, this number must be provided to the telephone company. b) An applicable certification jacks Universal Service Order Codes (USOC) FreedomAlert ® v3.2-F6...
  • Page 28 RENs, contact the local telephone company. Since our product has no ringer - the REN equals 0.0. e) If this equipment (model 35911) causes harm to a telephone network, the telephone company will notify you in advance that temporary discontinu- ance of service may be required.

  • Page 29: Disclaimer / General Warnings & Precautions / Safety

    - FreedomAlert is intended for residential use only. It may not work properly if connected to some commercial phone systems. - FreedomAlert works with tone dialing systems only. Do not use if you have pulse dialing only. - This product and/or accessories may contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 30 911 operators or damages arising therefrom. Purchaser acknowledges that LogicMark LLC provides no response to its FreedomAlert equipment. The equip- ment is designed to communicate with the contact list of your choice as well...

  • Page 31: Warranty

    This Limited War- ranty and Disclaimer of Liability constitutes the terms of sale and use of the FreedomAlert (and accessory) equipment, and if, notwithstanding these terms of sale and use of the product, there should arise any liability on the part of...
  • Page 32 FreedomAlert is used. LogicMark, LLC. will not be responsible for the installation of the FreedomAlert. It will not be responsible for the improper use or abuse of the base unit or pendant.
  • Page 33 LogicMark, LLC will at its option either (1) replace this product with a functionally similar (but not necessarily identical) refurbished prod- uct or (2) repair the original product and return it to the original consumer/ purchaser after payment of repair/replacement charges has been received FreedomAlert ® v3.2-F6...

  • Page 34: Replacement Parts / Additional Accessories Available

    Include your full mailing address and telephone number. Orders can also be placed via telephone at 1-800-519-2419. Always include your pendant and base serial # (on the bottom of the case) when ordering. Or have it ready when you call in. FreedomAlert ® v3.2-F6...

  • Page 35: Product Specifications

    Water Spray Standard IPX5 (shower only). Number of Pendants/Base Unit Up to a total of 4 Pendants or Emergency Wall Communicators can be programmed to one Base unit. Operating Temperature 32˚ to 120˚ F. (0˚ to 49˚ C). FreedomAlert ® v3.2-F6...
  • Page 36 Conforms to FreedomAlert is covered by the following patent: UL Standards #1637 US # 8,369,821 ©2013 LogicMark, LLC FreedomAlert ® v3.2-F6...

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