Ford 2015 EXPEDITION Owner's Manual page 515

514
Issue
SYNC is not able
to download my
phonebook.
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts.
MyFord Touch® (If Equipped)
Phone issues
Possible
cause(s)
• This is a
phone-dependent
feature, OR
• Possible phone
malfunction.
Limitations on
your phone's
capability.
Possible solution(s)
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• Use the SYNCmyphone
feature available on the website.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
• Remove any pictures or
special ring tones associated
with the missing contact.