TABLE OF CONTENTS REFRIGERATION SYSTEM Dispenser Components Temperature Control Adjustment Specifications Side Console Overview Temperature Display Window Safety Precautions Infrared Programming Window Electrical Requirements To Determine Dispenser Mode Servicing – Electrical Temperature Adjustments Servicing – Refrigeration Dispenser Running Too Cold Inspection for Damage Dispenser Running Too Warm Reshipment...
DISPENSER COMPONENTS Dispense Button Indicator Lights Handle to Open Drawer Side Console Cup Guide ON/OFF Power Switch Splash Panel Circuit Breaker Catch Tray Specifications up to 20 oz. bag of whipped topping Capacity: 73 lbs / 33 Kg (empty dispenser) Weight: L x W x H: 17¾”...
THE DISPENSER The AC-VP1 Refrigerated Whipped Topping Dispenser is designed by SureShot Dispensing Systems® to dispense Whipped Topping on coffees, teas, hot chocolate and other specialty drinks. Pre-packaged whipped topping is stored within the dispenser’s refrigeration compartment and dispensed by a microprocessor-controlled roller system using a touch button on the front of the dispenser.
The Warranty will be null and void if the dispenser is serviced by unqualified personnel. Service under Warranty must be approved and dispatched by A. C. Dispensing Equipment Inc. before the service technician is dispatched. If you need assistance, call the SureShot Dispensing Systems® Technical Assistance Center at 1-888-777-9990 or 1-902-865-9602. SERVICING - REFRIGERATION The temperature is set at the factory to maintain products within the range of 32°F to...
UNCRATING THE DISPENSER CAUTION: Always lift the dispenser from the bottom. Do not lift dispenser by the door. To uncrate: 1. Make sure the box is positioned with the arrow pointing upward. 2. Cut the packing straps at the top of the box. 3.
INSTALLATION AND LOCATION OF THE DISPENSER Location of Dispenser: • This dispenser is not suitable for outdoor use. • The ambient temperature range for dispenser operation is 50 °F to 90 °F (10 °C to 32 °C). • Place the dispenser where it will best serve your operation. •...
STARTING THE DISPENSER NOTE: • Before starting the dispenser, make certain that all Installation instructions have been followed and that the dispenser has been sitting upright for a minimum of 3 hours. To start the dispenser: 1. Plug the power cord into the proper electrical outlet. 2.
LOADING THE DISPENSER • Ensure the dispenser has achieved proper operating temperature by running empty for one hour before loading product to be dispensed. • Product being placed inside the refrigerated product compartment must be between 32 °F and 40º F (0 °C and 4.4ºC). •...
TO LOAD WHIPPED TOPPING BAGS 1. Open the dispenser: pull the drawer out from the refrigerated compartment. 2. Remove the roller plate: a. Undo the 2 latches that hold the plate in place b. Move the plate forward. c. Remove the plate by lifting it up and out d.
8. Load the bag into the dispenser drawer: a. Move the Coupler/Tip into the opening at the drawer bottom. b. Slide the Coupler/Tip over into the groove. c. Snap the Coupler/Tip assembly into place. d. Hang the bag of whipped topping over the 3 hooks at the top of the drawer.
OPERATING INSTRUCTIONS • Make certain all initial Set-Up instructions have been followed before operating the dispenser. See page 7. TO DISPENSE WHIPPED TOPPING 1. Place cup in front of “Place Cup Here” decal, under the product dispense tip and within the cup guide. 2.
BUTTON PANEL & INDICATOR LIGHTS Panel Disable Button Reset Button Program Mode Button (Not used by customers) The STATUS indicator light (LED) on the dispenser drawer shows the operating status: Indicator Light - color Indicator Light – Indication Dispenser Status Green Ready dispenser is ready to operate...
REMOVE EMPTY BAG OF WHIPPED TOPPING 1. Open the dispenser drawer: pull the drawer out from the refrigerated compartment. 2. Remove Roller Plate. 2. Slide the dispense tip out of its groove at the bottom of the drawer. 3. Unhook the top of the bag from the 3 hooks at the top of the drawer. 4.
REPLACE THE DISPENSER DRAWER 1. Grasp the drawer on both sides and move it into the dispenser, resting the back sliders on the dispenser body. a. Move the drawer slide into position so that the drawer fits onto the center post. b.
REMOVE THE MOTOR GUARD PLATE The motor guard plate is a stainless steel plate behind the whipped topping bag that shields the dispenser motors (see page 9). The motor guard plate should not be removed during normal operations but, if necessary, the plate may be removed for cleaning.
CLEANING Do not spray any liquid, such as a cleaner, in or around the motor area. Liquid could damage electrical components located in that area. The dispenser must not be cleaned by water jet. RECOMMENDED CLEANING SCHEDULE: DISPENSER PART FREQUENCY SEE PAGE Catch Tray Daily or as needed...
CLEANING: Button Panel • The Button Panel can be disabled before cleaning to ensure no topping is dispensed during the cleaning of the panel. • The Panel Disabled mode will last for 10 seconds before the dispenser automatically returns to normal operating conditions. 1.
CLEANING: Roller Plate, Motor Guard Plate 1, Remove the enclosure plate: a. Undo the 2 latches that hold the plate in place. b. Remove the plate by lifting it up and out from the 4 bottom slots. c. Set the plate aside to go in dishwasher or to be washed by hand. 2.
CLEANING: Roller • Do not use abrasive cleaners on the roller. • The roller must be washed by hand. • To remove the roller, grasp it and slide it out of the end slots. 1, Rinse the roller with lukewarm water. 2.
REFRIGERATION SYSTEM AND TEMPERATURE ADJUSTMENT REFRIGERATION SYSTEM • The refrigeration system is a hermetically sealed system which uses R134-A refrigerant. • If recharging of the system is required, the refrigeration technician should refer to the A. C. Dispensing Equipment Inc. Machine Identification Label located on the left side of the dispenser for details on the quantity of refrigerant used.
Refrigeration System TEMPERATURE CONTROL ADJUSTMENT Each SureShot Dispensing Systems® dispenser is pre-set at our factory to meet your operating standards. These settings should not require adjustment. The temperature in the refrigerated product compartment is set at our factory for normal use in the North American food service industry.
– dispensers are shipped from our factory in Selective Mode Infrared Programming Window: – used by approved Service Technicians to reprogram dispenser. An Infrared Programming Device, supplied by SureShot Dispensing Systems® Technical Assistance Center, is used to update dispenser programs. Temperature Adjust buttons: Blue –...
ADJUSTMENTS: The Temperature Display Window is shipped to operate in Selective mode, with factory settings to your company’s specifications and to leave the temperature adjustment settings tamper-proof. To change temperature settings, the window must be adjusted to Continuous Display mode. If The Dispenser Is Running Too Cold: To increase the temperature (to make the refrigerated product compartment warmer): 1.
SIDE CONSOLE DISPLAYS: ILLUSTRATION DISPLAY INDICATION 37 (displays continuously) Dispenser is in Continuous Display Mode and the current temperature is 37° F Blank Dispenser is in Selective Mode Compressor is off Temporary display – confirms dispenser is in Continuous Mode Temporary display –...
MAINTENANCE General Maintenance • This dispenser must not be cleaned by water jet. • The ambient temperature range for dispenser operation is 50 °F to 90 °F (10 °C to 32 °C). • This dispenser is not suitable for outdoor use. Remove Ice Buildup Ice build-up in the refrigeration compartment could indicate an improper temperature setting or an improperly sealed door.
TROUBLESHOOTING PROBLEM ACTION Side Console - blank display – indicates dispenser is in Selective Mode and unexpected display compressor is off. To Enter Continuous Display Mode from Selective Mode: – press and hold the bottom (Warm) Side Console button for approximately 3 seconds, until an audible beep is heard.
Dispenser will not 1. Make sure the power cord is plugged in to an active power source. dispense product 2. Make sure the end of the whipped topping bag was pulled off before the bag was installed. 3. Make sure the whipped topping bag is loaded properly, with no folds in the bag, and that the top of the product is below the roller.
2. Check to ensure the vents at the top back of the dispenser are not blocked. 3. Check to make sure the dispenser is not too close to a heat- generating machine, such as a coffeemaker. Allow a minimum 1-inch airspace between machines. 4.
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For service, if you are within the Warranty Period for your dispenser, please contact: A. C. Dispensing Equipment Inc. Technical Assistance Center 1-888-777-9990 or 1-902-865-9602 www.sureshotdispensing.com E-mail: service@sureshotdispensing.com If your Warranty has expired, contact your Service Technician. NOTE: The Product Identification Label on the left side of each dispenser includes the contact telephone number for A.
NORTH AMERICAN WARRANTY This dispenser is covered by a one year on-site warranty, unless otherwise specified. All dispensing equipment manufactured by A.C. Dispensing Equipment Inc. is warranted against defects in materials and workmanship for a period of one (1) year from the date of purchase. A.
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