Avansys Power iTrust UH11-0030L User Manual

Itrust online ups uh11 series-1kva/2kva/3kva

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iTrust Online UPS
UH11 Series-1kVA/2kVA/3kVA
User Manual
E1-20010915-C-1.0
Av a n s ys Po w e r Co . , Lt d .

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  • Page 1 Online UPS UH11 Series-1kVA/2kVA/3kVA User Manual E1-20010915-C-1.0 Av a n s ys Po w e r Co . , Lt d .
  • Page 2: User Manual

    Intelligent High Frequency Online UPS UH11 Series-1kVA/2kVA/3kVA User Manual Manual Ver.: E1-20010915-C-1.0 Publication State: Standard BOM: 31010809 Avansys Power Co., Ltd. provides customer with satisfactory technical support. To obtain support, please contact the distributor in the first instance. When failing to reach the distributor, please contact your local technical support center or the company headquarters.
  • Page 3 Copyright Information Copyright by Avansys Power Co., Ltd. All rights reserved. The information in this document is subject to change without notice. No part of this document may in any form or by any means (electronic, mechanical, micro-copying, photocopying, recording or otherwise) be reproduced, stored in a retrieval system or transmitted without prior written permission from Avansys Power Co., Ltd..
  • Page 4 Publication Statement Thank you for using iTrust series UPS by Avansys Power Co., Ltd. UH11 series is the latest single-phase input single-phase output intelligent online UPS developed by Avansys incorporating years of experience in power supply development. As a world-leading standard UPS product, this series delivers...
  • Page 5 Safety Guidelines . Prohibitions 1. As high voltage exists within UPS, no one but Avansys technician and Avansys-authorized technician should open the panel and the chassis cover. Otherwise, one may get electric shock and such situation is not covered under warranty. 2.
  • Page 6 4. The operating environment and storage method will affect the lifetime and reliability of the UPS. Please don’t use the UPS long in the following environments Place with temperature and relative humidity outside specifications (temperature: 0 to 40 , relative humidity: 5% to 95%);...
  • Page 7 11. Please don’t open or damage the battery, as the electrolyte is harmful to skin and eye. If tainted with electrolyte, wash it off immediately with plenty of water and go to hospital for a check.
  • Page 8: Table Of Contents

    Contents Chapter 1 Product Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1.1 Application - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1.2 Model - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1.3 Schematic Diagram...
  • Page 9 3.1.4 Fault Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3.2 Operation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3.2.1 System Power-on - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 10 Chapter 5 Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Chapter 6 Service and Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - Appendix 1 Communication Port - - - - - - - - - - - - - - - - - - - - - - - - - - - RS-232 Communication Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 11: Chapter 1 Product Introduction

    Chapter 1 Product Introduction Chapter 1 Product Introduction 1.1 Application iTrust series UPS provides reliable and high quality AC power to your sensitive equipment. It is applicable to supply AC power to computer center, network management center, communication system, auto control system, and precision instrument, etc.
  • Page 12: Schematic Diagram

    Rectifier Inverter transfer switch Charger Charger High capacity rectifier (b) 2kVA/3kVA Fig. 1 System Schematic Diagram 1.4 Features iTrust series 1kVA/2kVA/3kVA UPS is an intelligent online UPS system with sine wave output newly developed by Avansys Power Co., Ltd. E1-20010915-C-1.0...
  • Page 13 Chapter 1 Product Introduction The system adopts high-frequency double conversion topology structure with high input power factor, wide input voltage range, and output immune from mains interference, hence the product is suitable for areas with unstable mains supply; It adopts advanced full digital control technology based on DSP to achieve high system reliability, features self-protection and fault diagnosis;...
  • Page 14: Appearance And Panels

    Chapter 1 Product Introduction 1.5 Appearance and Panels 1.5.1 Appearance LED display panel LED display panel Air inlet Air inlet 1kVA UPS 2kVA/3kVA UPS Fig. 2 Appearance of 1kVA/2kVA/3kVA UPS E1-20010915-C-1.0...
  • Page 15: Front Panel

    Chapter 1 Product Introduction 1.5.2 Front Panel Battery indicator Mains indicator Bypass indicator Fault indicator Inverter indicator OFF button Battery backup capacity/load indicators ON/SILENCE button ΥΠΣ− 1Κς Α ΥΠΣ− 1Κς Α ΥΠΣ− 1Κς Α ΥΠΣ− 1Κς Α Fig. 3(a) Front Panel of 1kVA UPS E1-20010915-C-1.0...
  • Page 16 Chapter 1 Product Introduction Mains indicatior OFF button Battery indicator Bypass indicator Inverter indicator Battery backup capacity/load indicators Fault indicator ON/SILENCE button Air inlet Fig. 3(b) Front Panel of 2kVA/3kVA UPS I. Functions When the UPS is supplying power through bypass, pressing and holding this button for 1 second can start the inverter output (i.e., turn on the ON/SILENC inverter);...
  • Page 17 Chapter 1 Product Introduction II. LED The LED indicators on the panel are divided into 2 groups according to their use: one group indicates the load, battery backup capacity or fault, totally 5 LED indicators, 4 green and 1 yellow; the other group indicates the UPS state, including the mains indicator, battery indicator, bypass indicator, inverter indicator and fault indicator.
  • Page 18 Chapter 1 Product Introduction 1 green light shining indicates the UPS assumes 0--35% rated load 2 green lights shining indicates the UPS assumes 35%--55% rated load 3 green lights shining indicates the UPS assumes 55%--75% rated load 4 green lights shining indicates the UPS assumes 75%--95% rated load 4 green lights and 1 yellow light shining indicates the UPS assumes more than 95%...
  • Page 19: Rear Panel

    Chapter 1 Product Introduction Rectifier fault The 1st green light from the left flashes Internal The 3rd green light from the left flashes overtemperature Auxiliary supply The 4th green light from the left flashes fault Output The yellow light flashes short-circuit 1.5.3 Rear Panel Dry contact...
  • Page 20 Chapter 1 Product Introduction Dry contact adaptor slot/false panel SNMP RS-232 Output socket Input switch Mains input power line INPUT External battery socket /false panel Fig. 4(b) Rear Panel of 2kVA/3kVA UPS E1-20010915-C-1.0...
  • Page 21 Chapter 1 Product Introduction Functions: Used to connect power line 1kVA UPS or Mains input connect the power line to the socket on wall socket/power line 2kVA/3kVA UPS /or AC mains switchboard, so as to supply the UPS with AC mains. 1kVA UPS adopts 10A/250VAC fuse, built in the Mains input switch input socket;...
  • Page 22: Chapter 2 Installation

    Chapter 2 Installation Chapter 2 Installation 2.1 Unpacking Inspection 1. Open the packing box and take out the UPS, be careful not to drop it as it is heavy. 2. Check whether the UPS has been damaged in transport. In the event of any damage to the UPS, please notify the distributor for a check and don’t turn it on.
  • Page 23 Chapter 2 Installation heat source and direct sunlight, and better keep the air inlet/outlet free of dust. 4. The UPS is suitable for resistive-capacitive load (like computer), resistive load and micro-inductive load; it is not suitable for purely inductive load and purely capacitive load (like motor, air-conditioner and duplicator ;...
  • Page 24: Installing The Ups

    Chapter 2 Installation 2.2.2 Installing the UPS I. Connect external battery of long backup time UPS This step is saved for standard UPS. 1. Please match the UPS model with the battery voltage: 1kVA UPS uses 36V battery ; among 2kVA UPS, consisting of 3 12V cells in series UH11-0020 UPS and UH11-0020L UPS use 120V battery consisting...
  • Page 25 Chapter 2 Installation Cable length meter Min sectional area (mm AWG size 5. Place the battery switch to ON. Notice Make sure that the UPS is powered down before connecting or replacing battery. As to 1kVA UPS, don’t reversely connect the battery poles! During operation, the positions of the UPS and the battery should remain unchanged, arbitrary moving is prohibited.
  • Page 26 Chapter 2 Installation RS-232 DRY CONTACT INTELLGENT SLOT EXTERNAL BATT INPUT INPUT BREAKER Exteranl battery cable Fig. 6(b) Connection of External Battery of 2kVA/3kVA UPS II. Connect UPS input cable 1. Prior to connection, make sure that the wall socket or distribution switchboard to be connected has been reliably grounded;...
  • Page 27 Chapter 2 Installation the UPS rated capacity, the socket capacity can be derated according to the load current. 4. As shown in Fig. 7(a) and Fig. 7(b), connect the UPS input power line to a wall socket or a distribution switchboard. Notice Don’t reversely connect the input neutral line and live line! III.
  • Page 28 Chapter 2 Installation User equipment DRY CONTACT RS-232 cable RS-232 INTELLIGENT SLOT Output cable External batt Output Input Input cable Fig. 7(a) Connection of 1kVA UPS Input/output Cables E1-20010915-C-1.0...
  • Page 29 Chapter 2 Installation User equipment RS-232 DRY CONTACT INTELLIGENT SLOT Communication cable Output cable Input cable EXTERNAL BATT. INPUT INPUT BREAKER Fig. 7(b) Connection of 2kVA/3kVA UPS Input/output Cables IV. Connect communication port Use the RS-232 cable (universal type) delivered with the UPS to connect the RS-232 port of the UPS to that of the computer.
  • Page 30: Chapter 3 Operation

    Chapter 3 Operation Chapter 3 Operation 3.1 Operation Mode The UPS has 4 operation modes: Normal mode, Bypass mode, Battery mode, and Fault mode. 3.1.1 Normal Mode After the UPS is installed, press and hold the ON/SILENCE button for 1 second, with a beep, the UPS begins to operate in Normal mode.
  • Page 31: Bypass Mode

    Chapter 3 Operation 3.1.2 Bypass Mode When the UPS is supplied with AC mains without being turned on, or in the event of overload or other faults after the UPS is turned on, the load is supplied by Bypass AC source, which comes directly from the AC mains input;...
  • Page 32: Fault Mode

    Chapter 3 Operation Notice 1. In Battery mode, when the battery voltage is low, there is a beep every 1 second, giving battery low voltage alarm for timely processing. 2. Although the battery had been fully charged at factory before despatch, the transport and storage resulted in loss of electricity quantity, hence when using the UPS for the first time, the battery should be charged for 8 hours, so as to ensure adequate battery...
  • Page 33: Start Inverter Output

    Chapter 3 Operation FAULT LINE BATTERY BYPASS INVERT BATTERY LOAD Fig. 8(a) LED Display at 1kVA UPS Power-on LINE BATTERY BYPASS INVERT FAULT BATTERY LOAD ON SILENCE Fig. 8(b) LED Display at 2kVA/3kVA UPS Power-on 3.2.2 Start Inverter Output I. Start Normal mode In normal case, user should set the UPS to Normal mode.
  • Page 34 Chapter 3 Operation bypass indicator goes off and the inverter indicator shines, as shown in Fig. 9(a) and Fig. 9(b), which means the UPS is operating in Normal mode. BATTERY FAULT BYPASS LINE INVERT BATTERY LOAD Fig. 9(a) LED Display of 1kVA UPS in Normal Mode LINE BATTERY BYPASS INVERT...
  • Page 35 Chapter 3 Operation Notice If the previous shutdown is automatic resulting from termination of battery discharge because of AC mains failure, the automatic turn-on function (this function is settable through background monitoring software and had been set at factory ) will be activated in the event of AC mains restoration.
  • Page 36 Chapter 3 Operation LINE BATTERY BYPASS INVERT FAULT BATTERY LOAD ON SILENCE Fig. 10(b) LED Display of 2kVA/3kVA UPS with Heavy Load 3. If all load indicators shine and the buzzer beeps every 0.5 second, it indicates that overload exists. In this case, some less critical loads should be disconnected.
  • Page 37 Chapter 3 Operation 1. Press and hold the ON/SILENCE button for about 1 second, after a beep and system self-test, the battery indicator and inverter indicator shine, as shown in Fig. 11(a) and Fig. 11(b), and the buzzer beeps every 3 seconds, indicating the UPS is operating in Battery mode.
  • Page 38: Battery Management

    Chapter 3 Operation 2. The loading process is the same as described in Section “Start Normal mode”. Notice In the event of overload during the loading process after starting Battery mode, immediately disconnect some loads till the overload alarm stops, otherwise, the system will stop output after a delay time.
  • Page 39: Turn Off Inverter

    Chapter 3 Operation Every time the AC mains is introduced into UPS, the UPS automatically tests the battery, provided that the mains voltage is within tolerances and the load ranges between 33~100% rated load. When in Normal mode, provided that the mains input is normal, no overload exists, and the battery voltage is no lower than 36V (UH11-0010(L) UPS) or 120V (UH11-0020/0030(L) UPS) or 96V (UH11-0020(L)B UPS), manual test can be conducted by pressing...
  • Page 40: System Power-Off

    Chapter 3 Operation the UPS stops running. About 30 seconds later, the auxiliary supply shuts off, all panel indicators go off, and the fan stops running. 3.2.5 System Power-off 1. After turning off the inverter, pull off the system input plug, or place the switch of the wall socket or the distribution switchboard to OFF, all panel indicators go off, and the fan stops running (if there is a battery, a delay time of 30 seconds is needed before the fan...
  • Page 41: Transfer To Battery Mode In The Event Of Mains Failure

    Chapter 3 Operation be less than 3, otherwise, the UPS will remain in Bypass mode for 1 hour before it transfers back to Normal mode. 3.3.2 Transfer to Battery Mode in the Event of Mains Failure In the event of mains failure, the UPS transfers to Battery mode. when the battery is completely discharged, the UPS automatically shuts down.
  • Page 42: Ups Monitoring

    Chapter 3 Operation short-circuit fault, connect the load back to the UPS, supply the UPS with AC mains and turn it on. 3.4 UPS Monitoring For the information on background monitoring of UPS, please see the documents delivered with the monitoring software. E1-20010915-C-1.0...
  • Page 43: Chapter 4 Maintenance

    During system operation, please regularly check whether all fans are operating normally and there is air blowing out from inside. II. Battery Maintenance The internal battery of iTrust series UPS is sealed, lead-acid, maintenance-free battery. The battery life depends on the ambient temperature,...
  • Page 44: Keep Air Vent Unblocked

    Chapter 4 Maintenance confirm whether the battery needs to be replaced. Before replacement, please make sure that the specifications of the new battery are correct. Notice 1. Never short-circuit the battery terminals, which will result in fire. 2. Never open the battery, as the electrolyte is harmful to human body.
  • Page 45: Function Inspection

    Chapter 4 Maintenance please find out the reason, for instance: mains failure, battery test, operator intervention, etc. V. Function Inspection It is recommended to inspect the UPS functions once half year. 1. Press the OFF button, check whether the buzzer and LED indications are normal (see Section 3.1 Operation Mode).
  • Page 46: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting Chapter 5 Troubleshooting In the event of UPS fault, please check it and remove the fault in the first instance following the methods described in the table below. If the fault still exists, please contact the distributor, we’ll help you out of trouble in the shortest time.
  • Page 47 Chapter 5 Troubleshooting Serial Alarm or Condition Possible Cause Action All load indicators shine, Disconnect some loads from and the buzzer beeps every Overload. the UPS. 0.5 second. A. Check whether the A. The external external battery switch is battery switch is turned on and its lead is turned off, or its lead properly connected;...
  • Page 48 Chapter 5 Troubleshooting Serial Alarm or Condition Possible Cause Action The buzzer beeps, the fault Restart the UPS after indicator shines, and the 5th UPS output confirming that load fault locating indicator from short-circuit. short-circuit does not exist. the left flashes. The buzzer beeps, the fault indicator shines, and the The UPS needs...
  • Page 49: Chapter 6 Service And Support

    Chapter 6 After-sales Service Chapter 6 Service and Support Avansys Power Co., Ltd. provides customer with satisfactory technical support. To obtain support, please contact the distributor in the first instance. When failing to reach the distributor, please contact your local technical support center or the company headquarters: 1.
  • Page 50 Chapter 6 After-sales Service Damage caused by power supply not in accordance with relevant electrical regulations operation ambient environment not in compliance with requirements; For detailed information on warranty, please see the warranty items. 4. Different levels of customized service packages are available with reasonable charge, including responsive, preventive maintenance, warranty period extension, etc.
  • Page 51: Appendix 1 Communication Port

    Appendix 1 Communication Port Appendix 1 Communication Port RS-232 Communication Mode Port description male) Pin 2: receiving terminal; Pin 3: transmitting terminal; Pin 5: common; Other pins: unconnected. Connection relationship between RS-232 port of computer and RS-232 port of UPS Computer --------------------- <-------------------...
  • Page 52: Dry Contact Communication Mode

    Appendix 1 Communication Port RS-232 communication data format Baud rate ---------- 4800bps Byte length ---------- 8bit Stop bit ---------- 1bit Parity check ---------- none Dry Contact Communication Mode Port description MAINS FAILURE BATTERY LOW Pin 2: this pin turns from OPEN to CLOSE in the event of mains failure, its normal state is OPEN;...
  • Page 53: Appendix 2 Grounding & Lightning Protection

    5 ohms. To ensure that the ground cable inside the UPS is reliably and safely connected, the iTrust UPS had undergone stringent internal ground resistance test at factory before despatch. The iTrust UPS provides perfect lightning protection. All lightning...
  • Page 54 -class throughput capacity of 8kA, waveform 8/20 s, installed inside the UPS. Standard D-class SPD is installed inside the iTrust UPS, and the SPD24SZ C-class SPD produced by Avansys is recommended. User may decide whether to select C-class SPD according to the actual situation of the machine room.
  • Page 55 Appendix 2 Grounding & Lightning Protection User Protective ground Ground wiring diagram 1. Fixation hole 2. Air breaker 3. Integrated lightning protection element 4. Ground copper bar C-class lightning protection ground Fig. 1 Connection of SPD24SZ SPD Notes: 1. It is recommended to use copper core cable with sectional area between 6 25mm²...
  • Page 56 Appendix 2 Grounding & Lightning Protection further before the C-class SPD. User may buy and install the B-class SPD by itself under the technical guidance of Avansys. E1-20010915-C-1.0...
  • Page 57: Appendix 3 Technical Specifications

    Appendix 3 Technical Specifications Appendix 3 Technical Specifications UH11-0010 UH11-0020B UH11-0020 UH11-0030 Model UH11-0010L UH11-0020LB UH11-0020L UH11-0030L Rated voltage 220Vac 160-276Vac: 100% rated load; 120-160Vac: linear derating in Voltage range loading; 120Vac: 50% rated load Input Frequency 50Hz±5Hz ≥0.99 Power factor...
  • Page 58 Appendix 3 Technical Specifications UH11-0010 UH11-0020B UH11-0020 UH11-0030 Model UH11-0010L UH11-0020LB UH11-0020L UH11-0030L Type Sealed, lead-acid, maintenance-free battery 12V/7Ah Internal cell number Rated voltage 36Vdc 96Vdc 120Vdc Backup time at full load 6min 8min 10min 8min Battery standard UPS Recharge time...
  • Page 59 Appendix 3 Technical Specifications UH11-0010 UH11-0020B UH11-0020 UH11-0030 Model UH11-0010L UH11-0020LB UH11-0020L UH11-0030L Operating 0°C +40°C temperature Storage 40°C +70°C (without battery) Environ temperature 20°C +55°C (with battery) mental condition 5% 95%, non-condensing Relative humidity <1500m, derating in accordance with GB/T3859.2 when it is...
  • Page 60: Appendix 4 Optional Component

    Appendix 4 Optional Component Appendix 4 Optional Component Avansys iTrust series UPS provides the following optional components: Product Model Remark SNMP adaptor UF-SNMP110 Network software UF-WIN100N WEB/SNMP AGENT UF-SNMP110-WEB UF-B0010-38 3 38Ah cells UF-B0010-65 3 65Ah cells UF-B0010-100 3 100Ah cells...

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