Related Manuals for Wentworth Technology Drive-Thru Headest Systems
Summary of Contents for Wentworth Technology Drive-Thru Headest Systems
- Page 1 Inc. thtechnology. .1634 User’s Reference Guide Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634 Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634...
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Page 2: Table Of Contents
Battery Low Alert ..........................16 Battery Charging ..........................Battery Care ........................... 17 Disposing of Batteries ........................Headset Cleaning .......................... Tone Descriptions .......................... Light Descriptions .......................... Optional Greeter .......................... Optional Message Repeater......................... 20 Cautions/Warnings ........................22 Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... -
Page 3: Base Station Operating Instructions
Serial number appears when registration is complete and the bar turns green (2) Note: Once the bar turns green, you may leave the registration screen. If registration doesn’t ▪ occur, within 5 minutes, the process times out. If further assistance is required call Wentworth Technology at 877-495-1634. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... - Page 4 (Note: Powering on the headset will cause the Registration bar to turn from gray to green, confirming the selection.) • Press the identified Registration Bar, which will turn red (5) • Press “Delete Headset” (6) • The Registration Bar will turn to gray with no serial number (3) Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634...
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Page 5: Listen Only Option
“Listen Only Mode” is played. • Tip: Place an identifying tag on the headset headband to visually identify LO mode. Press the HOME graphic to return to the Home screen. Press “?” for screen help. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... -
Page 6: Enter Pin
• Re-enter correct PIN • If the PIN has been lost, a master PIN is available. Please call Wentworth Technology for assistance. Tip: To change the PIN return to the Base Station home screen by pressing the “Home” button (bottom right), press “Settings” then select “Change PIN”... -
Page 7: Settings Screen
Settings Screen: The “Settings” button (pin required) provides access to the following five system settings categories: (1) Set Volume, (2) Set Clock, (3) Set Night Volume Time, (4) Set PIN, (5) Set Lane Configuration. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... -
Page 8: Adjusting A Volume
Set Clock: Adjust the 24-hour internal clock: • Press the UP or DOWN arrows to adjust the time as desired • The example shows 4:41 PM displayed as 16:41. • Adjust day using right and left arrows. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... - Page 9 If the two entered PIN numbers match the Settings screen will appear. • Note: Although a Master PIN is available, it is strongly recommended that a new PIN be added to the system. If the Master PIN becomes generally known, system security is greatly reduced. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634...
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Page 10: Set Lane Configuration
The communi- cation channel may be re-opened if desired by simply touching the center button on the headset. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... -
Page 11: Headset Mode Descriptions
Order taker boom light goes off • All microphones and speakers turn off • Option- A second operator wishes to join the order in progress (excluding Listen Only headsets) • Second operator taps the center button Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... - Page 12 • Remember: • A solid on LED indicates a “LIVE” microphone. • A flashing LED indicates a “MUTED” microphone while a customer remains at the order point. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634...
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Page 13: Day/Night Mode Information
Therefore an elevated speaker volume to allow customers better opportunity to hear the voice of the order taker may be desired. The home screen will display the current mode (Day or Night) by the appropriate graphic. To change these settings (volume and time) access the “Settings” screen. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... -
Page 14: Menu A Information
Reset- Pull the power supply cord (barrel plug) located on the right of the base station for one second, then re-insert. The system will always retain the restaurant-adjusted settings. The headsets will automatically re-establish communications with the base in a few moments, playing “Headset connected” in headset as an audio confirmation. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... -
Page 15: Headset Operation Instructions
The power light will go out. Adjusting the Headset for Size: A sliding adjuster is built into the battery compartment portion of the headset. Grasp the battery compartment and gently slide the headset headband to adjust for proper fit. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... -
Page 16: Adjusting The Microphone Boom
“Minimum” or “Maximum” will play when the available volume adjustments have been made. Tip: For the volume not to be accidentally adjusted, the sweep speed is designed to be deliberate and made at a reasonably slow rate. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... -
Page 17: Battery Installation
The lights must be on the right side, which will place the retention latches under each battery. Also run the power supply cord behind the wall mounted charger to prevent accidential unplugging. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... -
Page 18: Battery Care
Light Descriptions Red LED flashes in boom vehicle detected, muted microphone Red LED solid in boom vehicle detected, microphone is “LIVE” Power light on the battery side Unit on Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634 Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... -
Page 19: Optional Greeter
...stops the recorder Greeter messages are recorded using the headset. No orders may be taken while the message recordings are being made. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634 Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... - Page 20 Hands Free Mode- Operator touches Center Button to open full communication Auto Hands Free Mode- Headset automatically opens communication after one beep Push to Talk Mode- Operator pushes and holds Center Button to open communication Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634...
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Page 21: Optional Message Repeater
Press the to scroll through the available labels to identify the recorded message. To exit the Label function, press the selected label to release it. No other functions may be selected until the button is released. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634... - Page 22 Set Date: All recordings must be done with the M-T button depressed, regardless of the day you wish it to play. Once recording is complete, you may select day- either M-T, F, S or S, and then select “ON” or “OFF” button. Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634...
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Page 23: Cautions/Warnings
7) Do not open, crush or expose battery to heat above 200°F. 8) Do not alter the functionality of the components in any way. 9) Only use accessories, chargers, and power supplies specified by Wentworth Technology. 10) Unplug this apparatus during lightning storms or when unused for long periods of time. - Page 24 Inc. thtechnology. .1634 77 Industrial Park Road. Saco, ME 04072 www.wentworthtechnology.com 877.495.1634 ©2013. Part #3128 Rev EU_5 Wentworth Technology, Inc. www.wentworthtechnology.com 877.495.1634...