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1 GENERAL DESCRIPTION................................................................................................................ 5
2 KEY PHONE SPECIFICATIONS ....................................................................................................... 5
LED....................................................................................................... 6
CO Line LED(Dual Color, Tri Status) ................................................................................ 6
Other Function Keys Display.............................................................................................. 7
KEY PHONE OPERATION ...................................................................................................................... 8
Press (0);CO Auto Hunting ................................................................................................. 8
Press DSS Key; Directed Trunk dialing.............................................................................. 8
Press #4 + CO Line No.; Directed Trunk Hunting.............................................................. 9
CO Hot Line Call ................................................................................................................ 9
Off Hook; CO Auto Hunting ............................................................................................... 9
System Speed Dialing Operation ........................................................................................ 9
System Speed Dialing programming................................................................................... 9
Individual Speed Dialing Operation (20 sets)................................................................... 10
Individual Speed Dialing programming............................................................................ 10
.......................................................................................................11
Common Intercom Call ..................................................................................................... 11
Ext. Hot Line Call ............................................................................................................. 11
Ext. Console Calling ......................................................................................................... 11
Attendant Hot Line Call .................................................................................................... 11
Normal Call Hold .............................................................................................................. 12
Exclusive Call Hold .......................................................................................................... 12
Retrieve Call From Hold ................................................................................................... 13
Auto-Hold by Paging ........................................................................................................ 13
Call Transfer...................................................................................................................... 13
............................................................................................ 5
............................................................................... 6
.............................................................................. 7
.................................................................................................... 8
................................................................... 12
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Summary of Contents for Syscom Video AV Series
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Page 1: Table Of Contents
1 GENERAL DESCRIPTION........................ 5 2 KEY PHONE SPECIFICATIONS ....................... 5 2.1 K .................... 5 HONE AYOUT ................6 HONE ODEL OMPARISON LED....................... 6 HONE CO Line LED(Dual Color, Tri Status) ................6 Other Function Keys Display....................7 ................7 HONE INGING REQUENCY KEY PHONE OPERATION ........................ - Page 2 ....................14 NSWERING Internal/External Call Answering..................14 Internal Call Auto Answer....................14 Call Pick Up: Total 6 Modes ..................... 14 Door-Phone Answering ..................... 15 Door-Lock Release......................15 ............16 PERATION WHILE IALING XTENSION 3.5.1 Internal Automatic Recall ..................16 3.5.2 Trunk Queuing......................16 3.5.3 Barge-In........................
- Page 3 Hotel Account Setting ....................... 22 System Data Detection ...................... 23 Digital Voice Service Setting .................... 23 ................. 24 NDIVIDUAL UNCTION ETTING Account Code Operation....................24 Ext. Call Forwarding ......................24 Individual Ext. Password Protection ................. 25 3.9.4 Standard Function Free Programming ..............26 Digital Volume/Frequency Control ...................
- Page 4 4.9 I ) .. 34 NDIVIDUAL IPHER ANCEL IPHERS TOTAL DIGITS 4.10 E ..............35 NDIVIDUAL PEED IALING 4.11 R ................... 35 EDIALING PERATION 4.12 A ................35 CCOUNT PERATION 4.13 R .......... 35 ETRIEVE NTERNAL XTERNAL 4.15 ................. 36 XTENSION LARM ETTING...
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Page 5: General Description
1 General Description Thank you for choosing Syscom AV Series Key Telephone System. This Operation Manual gives clear description of all the steps for Key Telephones operation. This manual will assist you to achieve telecommunication services & management of the highest quality, so please spend some time reading this manual in detail and have a good understanding of the operation steps. -
Page 6: Key Phone Model Comparison
Key Phone Model Comparison (●Available;- Unavailable) Phone Hands free Hands free MODEL DESCRIPTION DSS Keys OHCA dialing Speaker Display Book KP20X Standard Phone 15 Keys ¡ ñ KP20XLB Big LCD Phone 15 Keys ¡ ñ ¡ ñ KP20XDB Deluxe Phone 15 Keys ¡... -
Page 7: Other Function Keys Display
Other Function Keys Display Hands free LED Program 100ms on/off Conf./DND LED 250ms on/off Conf./DND LED Night Transfer 100ms on/off Auto-redialing Save LED 100ms on/off Call Forward Forward LED 100ms on/off Green Key Phone Ringing Frequency Key Phone Ringing Ext. Ringing 250ms on/off/on Voice Call Ext. -
Page 8: Key Phone Operation
Note: When operating “Press (0), CO Auto Hunting”, only can hunt Lines of the External Zone this Ext. belongs to. 3. All the CO DSS keys of SYSCOM AV Series” are dual Color, Tri status LED. Green Light: Local Ext. Use Red Light: Other Ext. -
Page 9: Press #4 + Co Line No.; Directed Trunk Hunting
Press #4 + CO Line No.; Directed Trunk Hunting Off Hook On Hook CO Line No. Dialing Hear Dial Tone CO Hot Line Call Refer to system program in Zone 508. Auto dialing the CO Phone No. Off Hook Programmed with Zone508 Off Hook;... -
Page 10: Individual Speed Dialing Operation (20 Sets)
Individual Speed Dialing Operation (20 sets) Regular & console operator handset Individual Speed dialing code has two types and total 20 sets. A. Numeric Key (0~9) 10 sets B. DSS Key (DSS01~DSS10) 10 sets Off Hook On Hook Dialing individual SPD number Numeric Key (00~09) Directed CO Note: Add 0 as per programmed Numeric Key (0~9) for the individual numeric speed dial... -
Page 11: Intercom Call
B. Ringing Call ---------- Default 2. During intercom operation, press ¡ § ¡ ¯ ¡ ¨ to change the call method. 3. AV Series system provides two kinds of Ext. Dial Tone, programmed with Zone 208. A. Constant Tone ---------- Default B. Desultory Tone 4.During Intercom Call, LCD display as:... -
Page 12: Whilst Talking Function Operation
Whilst Talking Function Operation Whilst Talking Function Operation DESCRIPTION SYSCOM AV Series Systems have many innovations in Key Phone operations. Please contact your SYSCOM representative for a suitable Program. E.G.: 1. Auto-Hold by paging: Press “PAGE” Key whilst talking, system will automatically hold the line. -
Page 13: Retrieve Call From Hold
Normal Hold Answer: Every Ext. Phone can retrieve this on-hold CO/Ext. Line. Exclusive Hold Answer: Only the local phone can retrieve this on-hold CO/Ext. Line. Auto-Hold by Paging This function is especially for AV Series Systems. Whilst Talking Auto-Hold the on talk Line Call Transfer Transfer the current call to other Ext. -
Page 14: Call Answering
Call Answering Call Answering DESCRIPTION There are 5 types of Call Answering as below: 1. Internal Call Answer 2. External Call Answer 3. Door Phone Answer 4. Answer paging (Refer to Chart 6) 5. Special Answer Call Pick Up Internal/External Call Answering Off Hook Answer the Call Ext. -
Page 15: Door-Phone Answering
Directed Ext. Pick- Up: Pick up a directed ringing extension. (External/Internal Calls) ¡ · Directed Ext. Other Ext. ringing Ringing Ext. No. Off Hook Pick-Up Directed CO Line Pick-Up: Pick up the call of the directed CO Line.(External/Internal) ¡ · Directed CO Ringing CO Any CO Call in... -
Page 16: Operation While Dialing Busy Extension
Operation while Dialing Busy Extension Operation while dialing busy extension DESCRIPTION Many functions of AV Series products should be coordinated with System Program setting, so please contact your SYSCOM representative for a suitable Program. 3.5.1 Internal Automatic Recall While calling an extension and hearing busy Tone, you may use the function “Internal Automatic Recall”. -
Page 17: Barge-In
3.5.3 Barge-In Refer to system program in Zone 504-ST-01. Hearing Call an Ext./Hunt CO Barge In OPER Busy Tone Note: 1. Barge-In has different levels. The superior level can leave message for the subordinate level, as well as the equivalent levels can leave messages for each other. 2. -
Page 18: Paging Function
1. AV Series Systems provide one-touch function for Paging. 2. AV Series Systems provide 5 types of traditional paging modes. 3. AV Series Systems also provide one type of special paging function: CO Auto Paging. 4. Paging function starts with an Indicator Tone lasting 1sec. -
Page 19: Directed External Zone Paging
Directed External Zone Paging Internal Zone Directed Internal Off Hook Number (1~8) Zone Paging Max: 8 Groups. Refer to “External-Grouping” External Zone Directed External Off Hook Number (1~8) Zone Paging CO Auto-Paging Coordinated with Voice Service Card Voice Service CO Auto Page-Password CO Call in Answer... -
Page 20: Conference Calls
Conference Calls Secret Conversation Release/Conference Calls/Three-party Conversation DESCRIPTION 1. Secret Conversation Release: Ext. whilst talking with Ext. /CO, permits a 3rd party extension to join the conversation. 2. Conference Calls: Ext. whilst talking with Ext. /CO, calling other Ext. /CO to join the conversation. -
Page 21: Additional Function Operations
Additional Function Operations Other Function Operations DESCRIPTION Additional functions include: Outgoing Dialing Signal Switch, Intercom Call Auto-answering, Back-ground Music, OHCA Enable, Baby Monitoring, Surroundings Monitoring, System Data detection, Voice Service Setting…… Outgoing Dialing Signal Switch (DTMF/ Pulse) Only provides changing Pulse signal to DTMF signal Pulse Signal changes to DTMF Hunt CO Intercom Call Auto-answering... -
Page 22: Off Hook Call Announcement (Ohca)
Off Hook Call Announcement (OHCA) Only Phones with hands free Speaker permit this function. Hearing OHCA Enable Call an Ext. with OHCA Busy Tone Note: An OHCA Phone’s Conversation-Circuit includes one set of Handset and one set of Microphone Speaker. Baby Monitoring Baby-room Ext. -
Page 23: System Data Detection
System Data Detection Only LCD Phones permit this function. On Hook System Data Detection Note: During the System Data Detection, different systems give different messages by pressing “TRF/FL” key continuously. LCD Displays as below: ¡ · System Brand System Model: AV-20/AV-48/AV-64/AV-96/AV-256 System Program Status: (S: programmed not, U: programmed) SYSCOM AV-XXX X VER:NNN... -
Page 24: Ext. Individual Function Setting
Ext. Individual Function Setting Ext. Individual Function Setting DESCRIPTION Ext. Individual Function includes: Account Code, Ext. Call Forwarding, Ext. password-protection and other common-use optional settings. Account Code Operation Refer to system program in Zone 403. Auto hunting CO; Enter Account Code On Hook Can access a Restricted Line Note: Local Telephone sends out a warning tone for password error. -
Page 25: Individual Ext. Password Protection
Call Forward--Busy/No Answer: ¡ · Ext. No. On Hook Finished Setting DSS Key Call Forwarding Follow Me: This function permits you to place your forwarding ¡ · instructions from other extension to your own extension. Ext. No. Finished Setting On Hook DSS Key Cancel Call Forwarding: To cancel any mode of Call-Forward. -
Page 26: Standard Function Free Programming
3.9.4 Standard Function Free Programming Standard Function “One-Touch” Setting: to define DSS16~25 as Individual ¡ · one-touch function key. Program ¡ · Function Steps Setting On Hook DSS Key 16~25 Finished Setting Note: Maximum 5 steps can be programmed. To Cancel ¡... -
Page 27: Console's Local Alarm/System Time Setting
Console’s Local Alarm/System Time Setting An LCD phone is recommended to be used as a console. ¡ ° : “9” means to adjust the console’s Local Alarm Clock; “# “means to adjust the System Time. Enter Setting Value Finished On Hook Setting Enter Setting Value... -
Page 28: Common Ext. Local Alarm Setting
Common Ext. Local Alarm Setting LCD Displays as Chart 3.9.6 (LCD Display for “Console’s Local Alarm Clock setting”). Enter Setting Finished Setting On Hook Value System’s Program Setting Please refer to Zone 301 P=1 for System Program Entering Password setting. Enter Password Finished Setting On Hook... -
Page 29: System Service Grade Setting
System Service Grade Setting System Service Grade Setting DESCRIPTION 1. Only consoles can use this function. (Refer to system program in Zone 306) 2. System Service Grade includes: ¡ ¯ Day Service ¡ ¯ Night Service 3. There are 2 modes to switch the service grade: ¡... -
Page 30: Characteristic Functions
Characteristic Functions Characteristic Functions DESCRIPTION 1. Calculator Function System provides Calculator Function under all status. 2. Phone-Book Function (1) Missed: Missed Calls (2) Received: Received Calls (3) Dialed : Dialed Calls (4) Search Name: Search the Directory by entering Name (5) Search Number: Search the Directory by entering Phone Number (6) Add Contact: Add/Edit Contact Calculator Function... - Page 31 Missed/Received/Dialed Calls ¡ · Thumb Through Missed/Received/Dialed the Phone No. Searching Status Delete the current No. Dialing the current No. Added to the directory (Refer to “Add/Edit Contact)” Search Name “Search Name” Enter Name by Pressing Numeric Keys Corresponding Inquire Status Move the cursor to the next Character Delete the Current Character...
- Page 32 Add/Edit Contact “Add Contact” Select Edit Object Edit Status (Name/Number) Move the Cursor Enter Edited Name/Number by pressing Numeric Keys Delete the Current Character Save Number Go on Editing Go back to the Main Menu Edit Similar Numbers Complete Number Thumb Through Research Status the similar Numbers...
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Page 33: Slt Function Operations
SLT Function Operations SLT Function Operations DESCRIPTION All SYSCOM AV series Systems provide SLT standard ports which can be connected to any SLT-Port products. E.G.: Wireless SLT, MODEM, FAX, Recorder\ Auto attendant, Voice Mail…… 4.1 Directed Trunk Dialing CO Line No. -
Page 34: Call Forward Program/Cancel
4.7 Call Forward Program/Cancel Program ¡ · Ext. No. Off Hook Call Forward--All Ext. No. Call Forward--Busy Ext. No. Call Forward--No Answer Ext. No. Call Forward--Busy/No Answer Ext. No. Call Forwarding--Follow Me To Cancel ¡ · Off Hook Local Ext. No. Cancel Call-Forward 4.8 Do-Not- Disturb Program/Cancel Program... -
Page 35: R Edialing O Peration
4.10 Ext. Individual Speed-Dialing Program: 0~9 Operate: 00~09 Speed-dial Code: Program ¡ · CO Line No. Speed-Dial Code Off Hook CO Telephone No. Finished Setting Note: CO Line No. -00: Any CO Line 01: CO Line 1 02: CO Line 2 Operate ¡... -
Page 36: E Xternal C All P Ark O Peration
(Call Park No.), rather than by pressing a line button. External Call Park ¡ · AV Series System provides 10 CO Line Call Parks; Each Call Park can be put into one CO Line Call at one time. Talk with... - Page 37 AV Series Key Phone Operation Manual...
- Page 38 DOC : Key Phone Operation Manual Edition Version: 1.0 Editor : Sherry Wang Date : 2005/12/01...
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