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Alienware Hangar18 Manual

Alienware Hangar18 Manual

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ALIENWARE HANGAR 18: HD ENTERTAINMENT CENTER MANUAL
The contents herein are subject to change without notice. ©1996-2007 Alienware
Corporation. All rights reserved.
Reproduction of this manual in any manner without the prior written
permission of Alienware Corporation is strictly prohibited.
Trademarks used in this manual: Alienware, Alienlce, the AlienHead logo, and
AlienAutopsy are trademarks or registered trademarks of Alienware Corporation.
Microsoft and Windows are registered trade-marks of Microsoft Corporation. Other
trademarks and trade names may be used in this manual to refer to either the entities
claiming the marks and names or their products. Alienware Corporation disclaims any
proprietary interest in trademarks and trade names other than its own.
Rev 3.1
SEPTEMBER 2007
H18media_sever_final_091707.indd1 1
9/17/2007 12:35:19 PM

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  • Page 1 Microsoft and Windows are registered trade-marks of Microsoft Corporation. Other trademarks and trade names may be used in this manual to refer to either the entities claiming the marks and names or their products. Alienware Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Table Of Contents

    Alienware HD Entertainment Center Manual CONTENTS Introduction, 5 Chapter 1 System Preparation and Setup, 7 Overview, 8 When your HD Entertainment Center First Arrives, 8 Location and Positioning of Your HD Entertainment Center, 9 Getting to Know Your HD Entertainment Center, 10...

  • Page 3: H18Media_Sever_Final_091707.Indd3

    Limited Product Warranty; Disclaimer Of Warranties; And Limitation Of Liability, 40 Limited Product Warranty, 40 Obtaining Warranty Service, 40 Systems Returned to Alienware for Repair, 41 Replacing a Defective Component, 42 Return First, 42 Replace First, 42 Keep in mind, 43...
  • Page 4 Alienware HD Entertainment Center Manual H18media_sever_final_091707.indd4 4 9/17/2007 12:35:20 PM...

  • Page 5: Introduction

    We invite you to share your experience with your new HD Entertainment Center with us, so please do not hesitate to either e-mail or call Alienware with any questions or concerns. The entire staff shares your enthusiasm for new technology and we hope that you enjoy using your new HD Entertainment Center as much as Alienware enjoyed building it for you.
  • Page 6 Alienware HD Entertainment Center Manual H18media_sever_final_091707.indd6 6 9/17/2007 12:35:20 PM...

  • Page 7: Chapter 1: System Preparation And Setup

    Alienware HD Entertainment Center Manual CHAPTER 1: SYSTEM PREPARATION AND SETUP H18media_sever_final_091707.indd7 7 9/17/2007 12:35:20 PM...

  • Page 8: Overview

    Overview Congratulations on the purchase of your Alienware Hangar18: HD Entertainment Center! The Alienware HD Entertainment Center is the best Media Center solution available for the living room environment. From the comfort of your couch you can enjoy all your digital content (TV recordings, movies, pictures and music) on your main living room HDTV.

  • Page 9: Location And Positioning Of Your Hd Entertainment Center

    Alienware HD Entertainment Center Manual Do not place the HD Entertainment Center near or over a radiator or heating vent. If all or parts of your HD Entertainment Center are placed in a cabinet, ensure that adequate ventilation is provided. Do not place the HD Entertainment Center in a humid location or in any area the HD Entertainment Center may be exposed to rain or water.

  • Page 10: Getting To Know Your Hd Entertainment Center

    Alienware HD Entertainment Center Manual Getting to Know Your HD Entertainment Center This section provides essential information about your new HD Entertainment Center to familiarize you with its various features and get you up and running quickly. Front I/O Ports and Features...

  • Page 11: Power Button

    Alienware HD Entertainment Center Manual Power Button Press the power button once to turn on your HD Entertainment Center. The Alienware Head button will illuminate, indicating the system is powered on. Make sure that the power supply switch on the rear panel of your system is in the ON position.

  • Page 12: Rear Panel I/O Ports And Features

    Alienware HD Entertainment Center Manual Rear Panel I/O Ports and Features 3 4 5 Optional second TV tuner, supports duplicate of features 6, 7, 8, and 9 10 11 13 14 15 16 17 20 21 SUB (1) Subwoofer port.
  • Page 13 Alienware HD Entertainment Center Manual HD/Digital TV Input (9) TV tuner input for standard definition, and HDTV over-the-air (OTA). Power Supply Switch (10) Make sure the power supply switch is in the ON position before powering on your Hangar18: HD Entertainment Center.
  • Page 14 Alienware HD Entertainment Center Manual S/PDIF Output (Toslink) (16) Digital audio output for connecting your stereo components. L/R Analog Audio Inputs (17) Left and right analog audio inputs. IR Blaster Ports (18) Connect IR cables to control other devices like your VCR, Cable or Satellite set top.

  • Page 15: Connecting To Your Hdtv Or Monitor

    Alienware HD Entertainment Center Manual Connecting to your HDTV or Monitor For the optimal Home Entertainment experience, Alienware recommends connecting the HD Entertainment Center to a 16:9 HDTV or monitor that must support High Bandwidth Digital Content Protection (HDCP). If your HDTV or monitor does not support HDCP, you will not be able to view HD video through HDMI or DVI connections.

  • Page 16: Connecting Speakers

    Alienware HD Entertainment Center Manual Connecting Speakers Connection to 5.1 Surround Sound Speakers You can connect your HD Entertainment Center directly to your speakers using the built-in amplifier, or to your own amplifier with the S/PDIF digital out. On the built-in amplifier, each connector is labeled with one of the following, “FL, FR, C, RL, RR”.

  • Page 17: Setting Up Your Tv Remote Control

    Alienware HD Entertainment Center Manual Setting Up Your TV Remote Control The Gyration TV remote control that comes standard with your HD Entertainment Center is a universal remote that will control your HD Entertainment Center, TV, and Cable/ Satellite set top box (if you have them connected to your HD Entertainment Center).

  • Page 18: Connecting And Viewing Blu-Ray Dvd

    Vista PC mode, or simply press the front panel POWER button on the Hangar18. The front panel lights will turn OFF, however the unit will still record your scheduled recordings while your TV is off and you are away.

  • Page 19: Chapter 2: Start Using Vista Media Center

    Alienware HD Entertainment Center Manual CHAPTER 2: START USING VISTA MEDIA CENTER H18media_sever_final_091707.indd19 19 9/17/2007 12:35:26 PM...

  • Page 20: Overview

    CHAPTER 2: START USING VISTA MEDIA CENTER Overview Once your new Hangar18 unit is connected to your HDTV and your surround sound speakers, you are ready to immediately start enjoying your new HD Entertainment Center. Some of the key features with your Hangar18: HD Entertainment Center are: •...

  • Page 21: Setting Up Your Tv Signal, Internet And Speakers

    Alienware HD Entertainment Center Manual Setting Up Your TV Signal, Internet and Speakers Setting up your TV, speakers, and internet connection is very easy. It is important to setup and leave your internet connection on so your system gets up to date TV guide listings.
  • Page 22 Alienware HD Entertainment Center Manual When setting up your speakers and you want to use the S/PDIF or amplifier output, make sure to select one of the digital connection types on the screen below. H18media_sever_final_091707.indd22 22 9/17/2007 12:35:29 PM...

  • Page 23: Chapter 3: System Recovery

    Alienware HD Entertainment Center Manual CHAPTER 3: SYSTEM RECOVERY H18media_sever_final_091707.indd23 23 9/17/2007 12:35:29 PM...

  • Page 24: Alienrespawn 2.0

    Alienware HD Entertainment Center Manual CHAPTER 3: SYSTEM RECOVERY AlienRespawn 2.0 AlienRespawn 2.0 makes it very easy to restore your HD Entertainment Center to its original state. 1. Remove any CD/DVD media and/or floppy disks from your optical and floppy drives.
  • Page 25 Alienware HD Entertainment Center Manual H18media_sever_final_091707.indd25 25 9/17/2007 12:35:29 PM...

  • Page 26: Chapter 4: Troubleshooting

    Alienware HD Entertainment Center Manual CHAPTER 4: TROUBLESHOOTING H18media_sever_final_091707.indd26 26 9/17/2007 12:35:29 PM...

  • Page 27: Before Troubleshooting

    • If an error message appears on the screen, please write down the exact error message prior to calling Alienware Technical Support to aid in diagnosing and resolving your issue. • If an error occurs in a specific program, refer to the program’s documentation.

  • Page 28: Software Diagnostics Tools

    Alienware HD Entertainment Center Manual Software Diagnostic Tools Backup and general Maintenance • Always backup your important data and keep copies of your operating system and software safe. Don’t forget to note the Serial numbers if you are storing them outside of their original cases - e.g. in a CD Wallet.

  • Page 29: Answers To Common Problems

    Alienware HD Entertainment Center Manual Answers to Common Problems CD-ROM, DVD-ROM, CD-RW, DVD±RW or Blu-ray Drive The HD Entertainment Center does not recognize the disc or drive: • Check to see if the disc is properly inserted into the drive with the label facing up.

  • Page 30: Website Connection Is Slow

    Alienware HD Entertainment Center Manual A DVD or Blu-ray movie does not play: • Check to see if the disc is properly inserted into the drive with the label facing up. • Shut down and restart your HD Entertainment Center.

  • Page 31: Keyboard

    Alienware HD Entertainment Center Manual Keyboard The keyboard is not responding: • Check that the keyboard or USB RF transceiver is properly plugged into the back of your HD Entertainment Center. • Clean the keyboard by using an aerosol can of compressed air with the proper extension to remove dust and lint trapped under the keys.

  • Page 32: The Color Is Not Uniform

    Alienware HD Entertainment Center Manual • Shut down your HD Entertainment Center and unplug the power cord, modem cable (if applicable) and monitor cable. • Reattach the power cord, modem cable (if applicable) and monitor cable. Restart your HD Entertainment Center.

  • Page 33: Power

    Alienware HD Entertainment Center Manual Power When the HD Entertainment Center is turned on, nothing happens: • If the HD Entertainment Center is plugged into a surge protector or UPS, make sure that the surge protector or UPS is securely connected to an electrical outlet, is switched on and working correctly.

  • Page 34: Appendix A Microsoft Critical Updates

    Critical Updates. Alienware also highly recommends visiting the Microsoft Windows Update website immediately after recovering a system from any Alienware Recovery or Respawn CD to view a list of and install the most recently released Critical Updates. Doing so will ensure the highest possible level system stability, security and performance.
  • Page 35 Alienware HD Entertainment Center Manual H18media_sever_final_091707.indd35 35 9/17/2007 12:35:30 PM...

  • Page 36: Appendix B General And Electrical Safety Precautions

    Alienware HD Entertainment Center Manual APPENDIX B: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS HD Entertainment Center Setup • Read all instructions marked on the product and in the documentation before operating your HD Entertainment Center. • Retain all safety and operating instructions.

  • Page 37: When You Should Contact Alienware

    • The HD Entertainment Center was dropped or the case was damaged. • Normal operation of the HD Entertainment Center does not occur when the operating instructions are followed. Replacement Components or Accessories It is only advised to use replacement parts or accessories recommended by Alienware. H18media_sever_final_091707.indd37 37 9/17/2007 12:35:30 PM...

  • Page 38: Appendix C Terms And Conditions Agreement

    Alienware HD Entertainment Center Manual APPENDIX C: TERMS AND CONDITIONS AGREEMENT Please visit http://www.alienware.com/terms/ to view the terms and conditions agreement. We recommend that you print a copy and file it with your invoice for future reference. H18media_sever_final_091707.indd38 38 9/17/2007 12:35:30 PM...
  • Page 39 Alienware HD Entertainment Center Manual H18media_sever_final_091707.indd39 39 9/17/2007 12:35:30 PM...

  • Page 40: Appendix D Limited Product Warranty; Disclaimer Of Warranties; And Limitation Of Liability

    Alienware for exchange. In most cases, Alienware will make all shipping arrangements for the return for repair of your system and/or components and you will be issued a printable online label which will arrive via email.

  • Page 41: Systems Returned To Alienware For Repair

    If the Technical Support representative determines that your system must come back to Alienware for repair, you will be issued an RMA number. Be sure to follow all of the return instructions completely as all systems arriving at Alienware without a valid RMA number will be refused and returned to sender.

  • Page 42: Replacing A Defective Component

    If a Technical Support representative determines that a component is defective, you will be issued an RMA number. All components arriving at Alienware without a valid RMA number will be refused and returned to sender. The two options for returning...

  • Page 43: Keep In Mind

    3. Package weight 4. Your return address Contact Alienware to schedule a pickup. You will have up to five business days to ship the defective component(s) back to Alienware. No refunds will be issued if the defective component(s) are not shipped within 5 days of receiving the replacement component(s).

  • Page 44: 30-Day Money Back Guarantee

    Alienware HD Entertainment Center Manual 30-day Money Back Guarantee In addition to the standard warranty, Alienware offers a 30-day money back guarantee on every system. If you are not satisfied with your system, you may return it within 30 days for a refund. The refund will only be issued for the amount of the sale and will not include shipping costs.

  • Page 45: Appendix E Contacting Alienware

    Alienware chat system. Go to www.alienware.com and visit our Support Area. Alienware Support Chat is available Monday through Friday. Please visit our web site for current operational hours. Have your Alienware account number available on your first visit to set up a support account.

  • Page 46: Technical Support

    Entertainment Center, you may contact a support representative using the Alienware chat system. Go to www.alienware.com and visit our Support Area. Alienware Support Chat is available Monday through Friday. Please visit our web site for current operational hours. Have your Alienware account number available on your first visit to set up a support account.

  • Page 47: Appendix F Important Information

    Alienware HD Entertainment Center Manual APPENDIX F: IMPORTANT INFORMATION • PLEASE BACKUP ANY DATA YOU HAVE BEFORE INITIATING A SYSTEM RECOVERY OR SENDING YOUR SYSTEM IN FOR REPAIR OR UPGRADES. • PLEASE RETAIN ALL BOXES THAT WERE ORIGINALLY SHIPPED TO YOU IN CASE YOU NEED TO RETURN ANY MERCHANDISE.

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