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ATL Berkshire IP5000 User Manual

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BERKSHIRE IP5000
USER MANUAL
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  • Page 1 BERKSHIRE IP5000 USER MANUAL www.atltelecom.com...

  • Page 2: Table Of Contents

    ATL Berkshire 5000 User Manual, Release 2.2.1 ....................6 RODUCT VERVIEW ......................6 EATURES ......................7 NTERFACE 1.2.1 Top & Side Views .......................7 1.2.2 LCD Screen.........................8 1.2.3 Keypad ........................10 1.2.4 LEDs .........................11 1.2.5 Web Interface......................11 & E ................12 NSTALLATION ETUP ....................12 HONE NSTALLATION ......................13...
  • Page 3 ATL Berkshire 5000 User Manual, Release 2.2.1 ......................36 ISTORY ......................39 PEED 4.9.1 To enter Speed Dial menu..................39 4.9.2 Direct Input.......................40 4.9.3 Set from Phonebook....................40 4.10 ......................40 HONE 4.10.1 Adding Contact in Phone Book from “Adding” Menu ..........40 4.10.2 Making Phone Call from Phone Book ..............42 4.10.3...
  • Page 4 ATL Berkshire 5000 User Manual, Release 2.2.1 6.6.5 Domain ........................85 6.6.6 Registrar ........................86 6.6.7 Outbound Proxy......................87 6.6.8 Registration ......................88 6.6.9 Voice Mail Settings ....................94 6.6.10 Switch User.......................96 .................97 ESTORE EFAULT ETTINGS HTTP A ................98 ONFIGURATION 6.8.1 To save server address for HTTP Auto Config............98 6.8.2...
  • Page 5 ATL Berkshire 5000 User Manual, Release 2.2.1 NAT D ....................137 ISCOVERY ................139 PPENDIX HONE TRUCTURE IP P .........146 PPENDIX UMMARY OF HONE UNCTION APPING ..........147 PPENDIX ORKING WITH PARTY SIP SERVERS...

  • Page 6: Product Overview

    RODUCT VERVIEW The ATL Berkshire 5000 is a SIP-based IP telephone developed by ATL Telecom Limited. It supports a number of advanced call features and can be easily customized for enterprise or consumer use. New features can also be added to meet different customer’s needs.

  • Page 7: User Interface

    ATL Berkshire 5000 User Manual, Release 2.2.1 1.2 User Interface 1.2.1 Top & Side Views...

  • Page 8: Lcd Screen

    ATL Berkshire 5000 User Manual, Release 2.2.1 1.2.2 LCD Screen The LCD screen can display 20 characters. The character spaces are arranged in 2 rows, with 10 characters in each row. 1.2.2.1 Scroll Up and Down for Display When displaying information with length more than 2 rows, a down arrow ‘↓’ will appear automatically at the bottom-right corner indicating that you can scroll down.
  • Page 9 ATL Berkshire 5000 User Manual, Release 2.2.1 1.2.2.3 Character Input When information is to be entered, an input cursor ‘_’ is displayed to indicate the position of character to be inserted on the screen. The cursor shifts to the right as characters are entered. To delete the last inputted character, press “Menu / Delete”.

  • Page 10: Keypad

    ATL Berkshire 5000 User Manual, Release 2.2.1 After pressing the ‘#’ key, the mode is changed to IP Address. O u t b o u n d P r o x y 1 0 . 5 . 1 . 1 _ 1.2.2.5 Scroll Right for Long Input...

  • Page 11: Leds

    ATL Berkshire 5000 User Manual, Release 2.2.1 2. Line1/Hold (select line 1 for held call or call waiting, or hold current call) 3. Line2/Hold (select line 2 for held call or call waiting, or hold current call) 4. Menu / Delete (Menu or backspace) 5.

  • Page 12: Installation & Easy Setup

    & E NSTALLATION ETUP 2.1 Phone Installation Follow the steps below to install the phone. Step 1: Unpack the ATL Berkshire 5000 telephone carton. The phone package should contain the following components: 1. IP Telephone 2. Handset 3. Power Adapter 4.

  • Page 13: Easy Setup

    ATL Berkshire 5000 User Manual, Release 2.2.1 - - - E a s y s e t u p - - - P r e s s a n y k e y . 2.2 Easy Setup Before you can use the phone to make calls, you should first configure the phone settings. The Easy Setup wizard will guide you to set up the phone easily.
  • Page 14 ATL Berkshire 5000 User Manual, Release 2.2.1 D e f a u G a t e w a y 5. Change the IP address of default gateway if necessary. If the setting is confirmed and saved, the following screen will then be shown:...
  • Page 15 ATL Berkshire 5000 User Manual, Release 2.2.1 D a t e ( Y Y Y Y M M D D ) 2 0 0 5 0 6 1 0 _ 11. Input the date (E.g. 20050610). Press the ‘OK’ button to confirm and save the setting. The...
  • Page 16 ATL Berkshire 5000 User Manual, Release 2.2.1 16. Change your username if necessary. If the setting is confirmed and saved, you will be asked to input your password: P a s s w o r d 17. Input your password. For privacy reason, the inputted character will be changed to ‘*’.
  • Page 17 ATL Berkshire 5000 User Manual, Release 2.2.1 R e g i s t r a r P o r t 5 0 6 0 _ 22. The default registrar port number is 5060. Change it if necessary. If the setting is confirmed...
  • Page 18 ATL Berkshire 5000 User Manual, Release 2.2.1 0 7 : 1 9 : 1 0 27. Otherwise, if the screen shows the phone’s IP address as below, it indicates that the phone has failed to register to the SIP server and may not be able to make or receive calls.

  • Page 19: Basic Functions

    ATL Berkshire 5000 User Manual, Release 2.2.1 3. B ASIC UNCTIONS 3.1 Dialing 3.1.1 Dialing a Phone Number, SIP URI or IP address To make a call by dialing the number, SIP URI or IP address (The phone can make SIP calls directly to another SIP phone without passing through SIP Proxy via IP address).

  • Page 20: Dialing A Call From Call History

    ATL Berkshire 5000 User Manual, Release 2.2.1 3.1.1.2 On-hook predialing screen When the phone is on hook, press the number “1” to “9”, “*” or “#” to enter the predialing screen like this: E n t e r n u m b e r Enter the phone number (e.g.
  • Page 21 ATL Berkshire 5000 User Manual, Release 2.2.1 P h o n e b o o k 2 > C a l l H i s t o r y ↓ 3. Press the ‘OK’ button to enter “Call History”. The call history types will be shown as below: 1 >...

  • Page 22: Redialing

    ATL Berkshire 5000 User Manual, Release 2.2.1 3.1.3 Redialing To dial the phone number which has been most recently dialed: 1. Pick up the handset. 2. Press key ‘Function’ > ‘Redial’ (keypad ‘9’). The calling screen will be shown as...

  • Page 23: Denying A Call

    ATL Berkshire 5000 User Manual, Release 2.2.1 I n c o m i n g C a l l f r o m 2 0 0 0 J o h n To answer the call, pick up the handset or press the ‘“Handsfree”’ button if speakerphone is to be used.

  • Page 24: Muting A Call

    ATL Berkshire 5000 User Manual, Release 2.2.1 3.6 Muting a Call The mute function prevents the party you are talking to from hearing your voice. To mute a call, press button ‘Mute’ during a call. A character ‘M’ will then be shown on the bottom-right corner of the screen.

  • Page 25: Advanced Functions

    ATL Berkshire 5000 User Manual, Release 2.2.1 4. A DVANCED UNCTIONS 4.1 Call Hold To hold an active call, follow these steps: 1. Set up a call first and a screen will be shown as below: C o n n e c t e d 2 0 0 0 2.

  • Page 26: To Answer Call Waiting

    ATL Berkshire 5000 User Manual, Release 2.2.1 4 > C a l l W a i t i n g N o t D i s t u r b 4. Enter “Use Call Waiting”. 1 > U s C a l l...

  • Page 27: To Configure Call Waiting Duration

    ATL Berkshire 5000 User Manual, Release 2.2.1 3. You can now talk on the new line. To switch back to the original held line, press the button of the line. The screen will change back to show the original line:...

  • Page 28: Call Transfer

    ATL Berkshire 5000 User Manual, Release 2.2.1 C a l l i t i n g 2 > C a l l W a i t i n g D u r 5. The available durations are 5 seconds, 10 seconds and 15 seconds. Select the preferred setting and press “OK”...

  • Page 29: Attended Call Transfer

    ATL Berkshire 5000 User Manual, Release 2.2.1 C a l l t e r m i n a t e d 2 0 0 0 5. Hang up the call. The phone will return to standby mode as shown: 1 0 0 0...

  • Page 30: 3-Way Conferencing

    ATL Berkshire 5000 User Manual, Release 2.2.1 4.4 3-way Conferencing The phone supports 3-way conferencing with two other parties. To start conferencing, follow these steps: 1. Set up a call first and a screen will be shown as below: C o n n e c t e d 2 0 0 0 2.

  • Page 31: Call Forward (On Busy / On No-Answer / Unconditional)

    ATL Berkshire 5000 User Manual, Release 2.2.1 2. Press the ‘Line1/Hold’ or ‘Line2/Hold’ key again to unhold the conferencing call. If one of the parties holds your call (e.g. 2000), the following screen will be shown (‘H’ indicates the line is held by remote party):...
  • Page 32 ATL Berkshire 5000 User Manual, Release 2.2.1 6. Input the call-forward number (E.g. 3000) or SIP URI (e.g. 2000@1.2.3.4). The maximum number of characters allowed is 60. You could toggle the input method to “A” using the “#” key. F o r w a r d...

  • Page 33: Call Forward Status Query

    ATL Berkshire 5000 User Manual, Release 2.2.1 Note: When multiple call forward modes are enabled concurrently, Unconditional mode will override both On Busy and On No-Answer modes. If Unconditional mode is disabled, the other enabled modes will become effective again.

  • Page 34: Cancel All Call Forward

    ATL Berkshire 5000 User Manual, Release 2.2.1 2 0 0 0 ↑ B u s y : O f f ↓ B u s y : O f f ↑ N o - A n s w e r : O f f 4.5.3 Cancel All Call Forward...

  • Page 35: Do Not Disturb

    ATL Berkshire 5000 User Manual, Release 2.2.1 S t a t u s Q u e r ↑ 5 > C a n c e l A l l 4.6 Do Not Disturb When Do Not Disturb mode is turned on, the phone does not receive calls. To enable Do Not Disturb function, follow these steps: 1.

  • Page 36: Call Blocking

    ATL Berkshire 5000 User Manual, Release 2.2.1 4.7 Call Blocking 4.7.1 Blocking a Set of Phone Numbers to be dialed out Call blocking disallows a set of phone numbers to be dialed out. The blocking number patterns can only be configured on the web interface. (For details of call blocking configuration, refer to Section 7.4 “Call Blocking”.)
  • Page 37 ATL Berkshire 5000 User Manual, Release 2.2.1 3. Select the type of call history. 1 > M i s s e d C a l l s R e c e i v e d C a l l s ↓...
  • Page 38 ATL Berkshire 5000 User Manual, Release 2.2.1 2 0 0 5 - 0 9 - 2 5 1 7 : 0 3 : 2 7 10. Select “View Details” to view the full number if it is too long to be shown on one line.

  • Page 39: Speed Dial

    ATL Berkshire 5000 User Manual, Release 2.2.1 1 > 2 0 0 0 J o h n 3 0 0 0 M a r y 4.9 Speed Dial The speed dialing allows a user to dial a phone number by pressing shortcut keys.

  • Page 40: Direct Input

    ATL Berkshire 5000 User Manual, Release 2.2.1 4.9.2 Direct Input After selecting “Direct Input” as in section 4.9.1, input a number, SIP URI (e.g. 2000@1.2.3.4) or IP address (e.g. 123.123.123.123). The maximum number of characters allowed is 60. You could toggle the input method to “A” using the “#” key.
  • Page 41 ATL Berkshire 5000 User Manual, Release 2.2.1 To add a contact into the phone book, follow these steps: 1. Press the “Menu / Delete” button to enter the phone menu. 2. Enter “Phonebook”. 1 > P h o n e b o o k...

  • Page 42: Making Phone Call From Phone Book

    ATL Berkshire 5000 User Manual, Release 2.2.1 8. Input the home number (E.g. 15102442445), SIP URI (e.g. 2000@1.2.3.4) or IP address (e.g. 123.123.123.123). The maximum number of characters allowed is 60. You could toggle the input method to “A” using the “#” key.
  • Page 43 ATL Berkshire 5000 User Manual, Release 2.2.1 1 > C a l l C o n t a c t A d d C o n t a c t ↓ 4. A name list like the following will be shown.

  • Page 44: Modifying A Contact In Phone Book

    ATL Berkshire 5000 User Manual, Release 2.2.1 4.10.3 Modifying A Contact in Phone Book 1. Press the “Menu / Delete” button to enter the phone menu. 2. Enter “Phonebook”. 1 > P h o n e b o o k...

  • Page 45: Saving A Number To Old Contact From Call History

    ATL Berkshire 5000 User Manual, Release 2.2.1 8. Press the “OK” button. Change the mobile number if necessary. M o b i l e 1 5 1 0 2 4 4 2 4 5 _ 9. Press the “OK” button. Change the home number if necessary.
  • Page 46 ATL Berkshire 5000 User Manual, Release 2.2.1 R e c e i v e d C a l l s ↓ 4. Select the phone number. 1 > 1 8 1 0 2 4 5 4 2 2 2 8 5 2 4 ↓...

  • Page 47: Saving A Number To New Contact From Call History

    ATL Berkshire 5000 User Manual, Release 2.2.1 Select the phone number to be replaced. ↑ > O : 8 5 2 2 7 4 5 2 7 2 7 Press the “OK” button and the following screen will be displayed.
  • Page 48 ATL Berkshire 5000 User Manual, Release 2.2.1 1 > M i s s e d C a l l s R e c e i v e d C a l l s ↓ 4. Select the phone number. 1 > 1 8 1 0 2 4 5 4 2 2 2 8 5 2 4 ↓...

  • Page 49: Voice Mail

    ATL Berkshire 5000 User Manual, Release 2.2.1 10. Press the “OK” button. Add the home number if necessary. H o m e 1 2 3 4 5 6 7 _ 11. Press the “OK” button. Add the office number if necessary.
  • Page 50 ATL Berkshire 5000 User Manual, Release 2.2.1 Press the “Menu / Delete” button to enter the phone menu. Scroll down and enter “Settings”. C a l l F e a r e s ↑ 4 > S e t t i n g s ↓...

  • Page 51: To Listen To Voice Mail

    ATL Berkshire 5000 User Manual, Release 2.2.1 4.11.2 To listen to voice mail After enabling the MWI function, the “Message” LED will be on if there are new voice messages. If the “Message” button is pressed when the phone is on-hook, the number of new and old...

  • Page 52: Working With Nat (Stun)

    If the phone is connected to a private network behind NAT (Network Address Translation) device, it will not be able to call the phones on the public network. To overcome this problem, various NAT traversal technologies are developed. Currently, the ATL Berkshire 5000 supports the STUN approach.
  • Page 53 ATL Berkshire 5000 User Manual, Release 2.2.1 7. Press ‘OK’ button to confirm. Then select “Server Port”. 3 > S e r v e r P o r t ↑ R e f r e s h I n t e r v a l 8.
  • Page 54 ATL Berkshire 5000 User Manual, Release 2.2.1 Note: After STUN is enabled, the phone is unable to call the phones on the same private network. If calling the phones on the same private network is needed, disable STUN first before calling.

  • Page 55: Changing Settings

    ATL Berkshire 5000 User Manual, Release 2.2.1 6. C HANGING ETTINGS 6.1 Ringtone A user can change the ringtone of the phone. There are 7 ringtones to be chosen, while 2 of which are user-defined and uploaded via the web interface.

  • Page 56: Audio Settings

    ATL Berkshire 5000 User Manual, Release 2.2.1 6.2 Audio Settings 6.2.1 Voice Codecs The phone supports G.711 A-law, G.711 µ-Law, G.723.1 and G.729A voice codecs. G.711 A & µ Law : • 64 Kbps • 8 kHz sample rate, with 8 bits per sample.

  • Page 57: Vad (Voice Activity Detection)

    ATL Berkshire 5000 User Manual, Release 2.2.1 5. Enter ‘Voice Codec’. 1 > V o i c e C o d e c J i t t e r B u f f e r ( m s ↓ 6. Multiple voice codecs are available for selection as below. Scroll up/down to the preferred one: 1 >...

  • Page 58: Dtmf Generation

    ATL Berkshire 5000 User Manual, Release 2.2.1 J i t t e r B u f f e r ( m s ↑ 3 > V A D ↓ 12. Select ‘Enable’ / ‘Disable’ to enable / disable VAD. 1 > E n a b l e 2 - D i s a b l e 6.2.3 DTMF Generation...
  • Page 59 ATL Berkshire 5000 User Manual, Release 2.2.1 2. Scroll down and enter ‘Settings’. C a l l F e a r e s ↑ 4 > S e t t i n g s ↓ 3. Enter “Phone”. 1 > P h o n e N e t w o r k ↓...

  • Page 60: Date/Time

    ATL Berkshire 5000 User Manual, Release 2.2.1 6.3 Date/Time The phone supports two types of time settings: NTP (network) and local. 6.3.1 To set time using NTP To use NTP to set the time, follow these steps: 1. Press the ‘Menu / Delete’ button to enter the phone menu.

  • Page 61: To Set Time Locally

    ATL Berkshire 5000 User Manual, Release 2.2.1 1 > U s e N T P N T P S v r A d d r e s s ↓ 8. Select ‘Yes’ to enable NTP. 1 > Y e s 2 - N o 6.3.2 To set time locally...

  • Page 62: To Change Date Format

    ATL Berkshire 5000 User Manual, Release 2.2.1 6. Input the date and time. 1 > D a T i m e 7. Input date in the format YYYYMMDD (E.g. 20050610). D a t e ( Y Y Y Y M M D D ) 2 0 0 5 0 6 1 0 _ 8.

  • Page 63: To Change Time Format

    ATL Berkshire 5000 User Manual, Release 2.2.1 1 > P h o n e N e t w o r k ↓ 4. Scroll down and enter ‘Date/Time’. 3 > D a t e / T i m e ↑...

  • Page 64: To Change Timezone

    ATL Berkshire 5000 User Manual, Release 2.2.1 3. Enter ‘Phone’. 1 > P h o n e N e t w o r k ↓ 4. Scroll down and enter ‘Date/Time’. 3 > D a t e / T i m e ↑...

  • Page 65: To Enable Daylight Saving

    ATL Berkshire 5000 User Manual, Release 2.2.1 S w i t c h U s e r ↓ 3. Enter ‘Phone’. 1 > P h o n e N e t w o r k ↓ 4. Scroll down and enter ‘Date/Time’.

  • Page 66: Inter-Digit Timeout

    ATL Berkshire 5000 User Manual, Release 2.2.1 3. Enter “Phone”. 1 > P h o n e N e t w o r ↓ 4. Scroll down and enter “Date/Time”. A u d i o 2 > D a t e / T i m e ↓...

  • Page 67: Network Settings

    ATL Berkshire 5000 User Manual, Release 2.2.1 C a l l F e a r e s ↑ 4 > S e t t i n g s ↓ 3. Enter “Phone”. 1 > P h o n e N e t w o r k ↓...

  • Page 68: Enabling Dhcp

    ATL Berkshire 5000 User Manual, Release 2.2.1 6.5.1 Enabling DHCP To enable/disable DHCP for getting IP address and other network configurations, follow these steps: 1. Press the ‘Menu / Delete’ button to enter the phone menu. 2. Scroll down and enter ‘Settings’.

  • Page 69: Subnet Mask

    ATL Berkshire 5000 User Manual, Release 2.2.1 4 > S e t t i n g s ↑ S w i t c h U s e r ↓ 3. Enter ‘Network’. 2 > N e t w o r k ↑...

  • Page 70: Dns Server

    ATL Berkshire 5000 User Manual, Release 2.2.1 3. Scroll and enter ‘Network’. 2 > N e t w o r k ↑ U s e r ↓ 4. Scroll down and enter “Manual IP Conf.”. 3 > M a n u a l C o n f .

  • Page 71: Default Gateway

    ATL Berkshire 5000 User Manual, Release 2.2.1 2 > N e t w o r k ↑ U s e r ↓ 4. Scroll down and enter “Manual IP Conf.”. 3 > M a n u a l C o n f .

  • Page 72: Stun

    ATL Berkshire 5000 User Manual, Release 2.2.1 4. Scroll down and enter “Manual IP Conf.”. 3 > M a n u a l C o n f . ↑ S T U N ↓ 5. Scroll down and enter “Default Gateway”.
  • Page 73 ATL Berkshire 5000 User Manual, Release 2.2.1 2 > N e t w o r k ↑ U s e r ↓ 4. Scroll down and enter ‘STUN’. 3 > S T U N ↑ M A C A d d r e s s ↓...
  • Page 74 ATL Berkshire 5000 User Manual, Release 2.2.1 4. Scroll down and enter ‘STUN’. 3 > S T U N ↑ M A C A d d r e s s ↓ 5. Scroll down and enter ‘Server Address’. U s e S t u n 2 >...
  • Page 75 ATL Berkshire 5000 User Manual, Release 2.2.1 3 > S T U N ↑ M A C A d d r e s s ↓ 5. Scroll down and enter ‘Server Port’. S e r v e r A d d r e s s ↑...

  • Page 76: Mac Address

    ATL Berkshire 5000 User Manual, Release 2.2.1 5. Scroll down and enter ‘Refresh Interval’. S e r v e r P o r t ↑ 4 > R e f r e s h I n t e r v a l 6.

  • Page 77: Vlan

    ATL Berkshire 5000 User Manual, Release 2.2.1 M A C A d d r e s s 0 0 : 0 1 : 0 2 : 0 3 : 0 4 : 0 5 6.5.8 VLAN The VLAN feature allows the phone to transmit Ethernet frames with VLAN ID tagged. The VLAN tagging method and format is compliant with IEEE 802.1q.
  • Page 78 ATL Berkshire 5000 User Manual, Release 2.2.1 1 > U s e V L A N ↑ V L A N ↓ Select ‘Yes’ or ‘No’. 1 > Y e s ↑ ↓ 6.5.8.2 Set VLAN ID By default, the VLAN ID is 0.
  • Page 79 ATL Berkshire 5000 User Manual, Release 2.2.1 The current VLAN ID will be shown. E.g. V L A N ( 0 - 4 0 9 5 ) Press the ‘Menu / Delete’ button to erase the current VLAN ID. V L A N ( 0 - 4 0 9 5 ) Input the desired VLAN ID.
  • Page 80 ATL Berkshire 5000 User Manual, Release 2.2.1 Enter ‘Network’. 2 > N e t w o r k ↑ U s e r ↓ Scroll down and enter ‘VLAN’. 5 > V L A N ↑ D S C P ↓...

  • Page 81: Dscp

    ATL Berkshire 5000 User Manual, Release 2.2.1 6.5.9 DSCP The DSCP feature allows the IP packets transmitted by the phone marked with a priority. The DSCP/TOS format is compliant with RFC2474. All SIP and voice traffic sent by the phone will be marked with the same DSCP value.

  • Page 82: Sip Port

    ATL Berkshire 5000 User Manual, Release 2.2.1 D S C P V a l u e ( 0 - 6 3 ) Input the desired VLAN ID. E.g. D S C P V a l u e ( 0 - 6 3 ) Press ‘OK’...

  • Page 83: User Settings

    ATL Berkshire 5000 User Manual, Release 2.2.1 S I P P o r t 5 0 6 0 _ Press the ‘Menu / Delete’ button to erase the current port number. S I P P o r t Input the desired SIP port number. E.g.

  • Page 84: Username

    ATL Berkshire 5000 User Manual, Release 2.2.1 2. Scroll down and enter ‘Settings’. 4 > S e t t i n g s ↑ S w i t c h U s e r ↓ 3. Scroll down and enter ‘User’.

  • Page 85: Password

    ATL Berkshire 5000 User Manual, Release 2.2.1 6.6.3 Password To change password, follow these steps: 1. Scroll down and enter ‘Password’. 2 > P a s s w o r d ↑ D i s p l a y N a m e ↓...

  • Page 86: Registrar

    ATL Berkshire 5000 User Manual, Release 2.2.1 4 > D o m a i n ↑ R e g i s t r a r ↓ 2. Input the domain. E.g. D o m a i n s i p .

  • Page 87: Outbound Proxy

    ATL Berkshire 5000 User Manual, Release 2.2.1 2. Input the port number of registrar host. E.g. R e g . P o r t 5 0 6 0 _ 3. Press the ‘OK’ button to save the setting. 6.6.7 Outbound Proxy The hostname and port number of SIP outbound proxy can be changed.

  • Page 88: Registration

    ATL Berkshire 5000 User Manual, Release 2.2.1 O b . P r o x y P r o x y 5 0 6 0 _ 3. Press the ‘OK’ button to save the setting. 6.6.8 Registration After the user settings are changed, the phone should register to the SIP registrar to update the change.
  • Page 89 ATL Berkshire 5000 User Manual, Release 2.2.1 O b . P r o x y P o r t ↑ 9 > R e g i s t r a t i o n 2. Select ‘Check Status’. 1 > C h e c k...
  • Page 90 ATL Berkshire 5000 User Manual, Release 2.2.1 “401 Registrar authentication error” will be displayed if the response code is 401. “407 User is un-registered manually” will be displayed if the response code is 407. “408 Registrar timeout” will be displayed if the response code is 408.
  • Page 91 ATL Berkshire 5000 User Manual, Release 2.2.1 6.6.8.3 Re-registration if Failed The “Re-registration if Failed” option defines the duration after which the phone should re-register if the previous registration failed. User can choose among never, 5 minutes, 10 minutes, 30 minutes, 60 minutes and 5 hours. The default value is 5 minutes.
  • Page 92 ATL Berkshire 5000 User Manual, Release 2.2.1 7. User can select among Never, 5 minutes, 10 minutes, 30 minutes, 60 minutes, 5 hours. Press “OK” key will store the value input. 1 > N e v e r 2 - 5...
  • Page 93 ATL Berkshire 5000 User Manual, Release 2.2.1 6. Scroll down and enter “Reg Duration”. R e - r e g . F a i l e d ↑ 5 > R e g D u r a t i o ↓...

  • Page 94: Voice Mail Settings

    ATL Berkshire 5000 User Manual, Release 2.2.1 5. Scroll down and enter “Registration”. O b . P r o x P o r ↑ 9 > R e g i s t t i o n ↓ 6. Scroll down and enter “Auto Renew”.
  • Page 95 ATL Berkshire 5000 User Manual, Release 2.2.1 5. Scroll down and enter “Voice Mail”. R e g i s t ↑ 1 0 > V o i c e M a i l 6. Scroll down and enter “Unsolicited MWI”.

  • Page 96: Switch User

    ATL Berkshire 5000 User Manual, Release 2.2.1 11. Input MWI server port and press “OK” button. M W I S e r v e r 5 0 8 0 _ 12. Scroll down and enter “Voice Mail Ex.”. M W I...

  • Page 97: Restore Default Settings

    ATL Berkshire 5000 User Manual, Release 2.2.1 4. Press the ‘OK’ button to confirm. The phone will switch to the selected user account as shown below: A l i c 6 - 1 3 5 : 3 5 : 5 6.7 Restore Default Settings...

  • Page 98: Http Auto Configuration

    ATL Berkshire 5000 User Manual, Release 2.2.1 6.8 HTTP Auto Configuration The phone will try to download the configuration file from the configured HTTP server on boot-up. If the file is downloaded successfully, the configurations specified in the file will be adopted.

  • Page 99: To Enable Or Disable Http Auto Config

    ATL Berkshire 5000 User Manual, Release 2.2.1 6.8.2 To enable or disable HTTP Auto Config Press the ‘Menu / Delete’ button to enter the phone menu. Scroll down and enter ‘Settings’. 4 > S e t t i n g s ↑...

  • Page 100: Firmware Upgrade

    ATL Berkshire 5000 User Manual, Release 2.2.1 6.9 Firmware Upgrade The firmware of the phone can be upgraded by HTTP or TFTP. To upgrade the phone firmware, follow these steps: 1. Ensure the new firmware has been placed in the HTTP or TFTP server.

  • Page 101: Tftp Server

    ATL Berkshire 5000 User Manual, Release 2.2.1 6. Input the IP address of the HTTP Server as shown in the example below. The input method is by default, H (hostname) or, after toggling with “#” key, I (IP address). T F T P S e r v e r 1 0 .

  • Page 102: Protocol

    ATL Berkshire 5000 User Manual, Release 2.2.1 Enter ‘TFTP Server’. 3 > T F T P S e r v e r ↑ P r o t o c o l Input the IP address of the TFTP Server, say:...
  • Page 103 ATL Berkshire 5000 User Manual, Release 2.2.1 Enter ‘Phone’. 1 > P h o n e N e t w o r k ↓ Enter ‘Firmware Upgrade’. H T T P A u t o C o n f i g ↑...

  • Page 104: Upgrade Now

    ATL Berkshire 5000 User Manual, Release 2.2.1 6.9.4 Upgrade Now After the HTTP or TFTP server address and the desired protocol are selected, you could upgrade the firmware using the “Upgrade Now” option. 6.9.4.1 Initiate Upgrade Process Press the ‘Menu / Delete’ button to enter the phone menu.
  • Page 105 ATL Berkshire 5000 User Manual, Release 2.2.1 After the version check, the result screen is as shown below. There may be no updates or there may be a newer version with version number displayed. In both cases, you could either press “OK” key to reinstall/ upgrade or ‘Cancel’ to cancel reinstall/ upgrade.

  • Page 106: Eb Nterface Onfiguration

    ATL Berkshire 5000 User Manual, Release 2.2.1 7. W NTERFACE ONFIGURATION Apart from phone menu, the phone can also be administrated and configured remotely from a web browser. The web interface supports both Internet Explorer and Mozilla Firefox browsers. 7.1 Accessing the Web Interface To access the web interface, the user should visit the URL http://<IP address of phone>/ from...

  • Page 107: Phone Users

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.2 Phone Users You can configure the user settings from the web interface. Two user accounts are supported. For each user account, you can set the Username, Password, Display Name, Domain, Registrar Host, Registrar Port, Outbound Proxy, Outbound Proxy Port, Registration, Voice Mail.
  • Page 108 ATL Berkshire 5000 User Manual, Release 2.2.1...

  • Page 109: Call Forward Feature

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.3 Call Forward Feature You can configure call forward feature from the web interface. Three call forward modes can be configured, namely Unconditional, On Busy and On No-Answer. You can enable / disable each mode by clicking the radio button.

  • Page 110: Call Blocking Feature

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.4 Call Blocking Feature You could choose to block non-speed dial outgoing calls or just a few number patterns on the web interface. 10 Call Blocking Number patterns can be set on the web interface. Also, the Key Code can be set to unblock a call when needed.

  • Page 111: Other Call Features

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.5 Other Call Features Call Waiting and Do Not Disturb features can be set on the web interface. You can enable/disable the features by clicking the respective radio button. After finishing the configuration, click “bottom” to jump to bottom of page. Save the settings by clicking “Save configuration”.

  • Page 112: Ringtone

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.6 Ringtone Ringtone could be uploaded and selected on the web interface. The maximum number of ringtones is 7, including 2 user-defined ones. You could refer to section 6.1 for setting ringtone in phone menu.

  • Page 113: Music On Hold

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.7 Music On Hold User-defined call-hold music could be uploaded on the web interface. The music uploaded will be played when a call is being held at the phone. The user could also remove the user-defined one and use the default tone.

  • Page 114: Phone Audio

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.8 Phone Audio Four types of audio settings can be configured on the web interface, namely Voice Codec, VAD, CNG and DTMF Generation. For Voice Codec, there are 4 options: G.711A, G.711u, G.723.1 and G.729A.

  • Page 115: Phone Date Time

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.9 Phone Date Time You can choose “NTP” or “Local” or “Daylight Saving” for setting the date & time of the phone on the web interface. If NTP is enabled, you are also needed to fill in the NTP Server Address.

  • Page 116: Firmware Upgrade

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.10 Firmware Upgrade You can upgrade the phone firmware by clicking “Firmware Upgrade” button from the web interface. You could choose to use HTTP or TFTP server for firmware upgrade. Remember to enter the respective server address.

  • Page 117: Phone Network

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.11 Phone Network You can the network settings of the phone from the web interface. There are a number of settings: DHCP, IP Address, SIP Port, Subnet Mask, DNS Server, Default Gateway, VLAN, VLAN ID, CoS Priority, DSCP Value, Broadcast Address and MAC Address.
  • Page 118 ATL Berkshire 5000 User Manual, Release 2.2.1...

  • Page 119: Nat Configuration (Stun)

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.12 NAT Configuration (STUN) You can configure STUN from the web interface. There are four NAT (STUN) settings: Use STUN, Server Host, Server Port and Refresh Interval. You can enable / disable STUN by clicking the radio button.
  • Page 120 ATL Berkshire 5000 User Manual, Release 2.2.1...

  • Page 121: Http Auto Config

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.13 HTTP Auto Config You can enable / disable the HTTP Auto Config from web interface. Also, you could enter the HTTP Auto Config Server address there. After finishing the configuration, click “bottom” to jump to bottom of page. Save the settings by clicking “Save configuration”.

  • Page 122: Easy Setup Trigger

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.14 Easy Setup Trigger You can enable / disable the Easy Setup from web interface. If it is enabled, the wizard will launch on phone startup. Please note that the network settings will remain unchanged.

  • Page 123: About Phone

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.15 About Phone You can check the hardware and software versions of the phone from the web interface.

  • Page 124: Password Change

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.16 Password Change You can change the login password of the web interface. Click “Change Password” on the left. Input the new password twice and confirm the change by clicking “Save”.

  • Page 125: Configuration Archive

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.17 Configuration Archive Configuration archive allows users to backup and restore phone configuration. It assumes the user has a broadband router with DHCP enabled in the intranet. The PC, broadband router and the phone are located on the same subnet.
  • Page 126 ATL Berkshire 5000 User Manual, Release 2.2.1 To back up the phone configurations, press the “Config Backup” button to download the phone configuration file to the PC. The browser will prompt the user to save the file on PC. To restore the phone configurations, click the “Browse” button. The browser will prompt the user to select the configuration file from the PC.

  • Page 127: Inter-Digit Timeout

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.18 Inter-Digit Timeout User can select among Disable, 1 The web interface of inter-digit timeout is shown below. second, 2 seconds, 3 seconds, 4 seconds, 5 seconds, 8 seconds.

  • Page 128: Speed Dialing Button Mapping

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.19 Speed Dialing Button Mapping You can modify the speed dialing button mapping from the web interface. The mapping can be an extension number or phone number. The layout of the web interface is shown below.

  • Page 129: Re-Registration Time

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.20 Re-Registration Time Re-registration If Fail 7.20.1 You can choose the re-registration period among never, 5 minutes, 10 minutes, 30 minutes, 60 minutes and 5 hours.

  • Page 130: Registration Duration

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.20.2 Registration Duration You can choose the registration duration among 15 seconds, 1 minutes, 5 minutes, 10 minutes, 20 minutes, 40 minutes, 1 hour, 2 hours, 3 hours and 5 hours.

  • Page 131: Auto Renew

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.20.3 Auto Renew You can choose between “Yes” or “No” for auto renewing the registration.

  • Page 132: Phone Log

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.21 Phone Log The phone log is provided through the web administration interface. It is useful for troubleshooting. To view the phone log, the user first needs to ENABLE the phone log. Remember to Save Configuration after the selection. (The user could DISABLE phone log on the same interface.)
  • Page 133 ATL Berkshire 5000 User Manual, Release 2.2.1...

  • Page 134: Sip Trace

    ATL Berkshire 5000 User Manual, Release 2.2.1 7.22 SIP Trace The SIP trace is provided through the web administration interface. It can show the SIP traffic exchanged in the phone. The web interface can display the most recent 200 SIP messages.

  • Page 135: Diagnostics

    ATL Berkshire 5000 User Manual, Release 2.2.1 8. D IAGNOSTICS 8.1 PING The PING utility is provided in phone menu to perform connectivity check for troubleshooting. Users can ping the specific IP address and hostname. To ping an IP address or hostname, follow these steps: 1.

  • Page 136: Traceroute

    ATL Berkshire 5000 User Manual, Release 2.2.1 8.2 Traceroute The TRACEROUTE utility is provided in phone menu to print the route taken by the packets. Users can trace the route of packets destined for the specific IP address and hostname.

  • Page 137: Phone Log

    ATL Berkshire 5000 User Manual, Release 2.2.1 8.3 Phone Log The phone log is provided through the web administration interface of for troubleshooting. For the details of Phone Log, please refer to Section 7.21 Phone Log. 8.4 SIP Trace The SIP trace is provided through the web administration interface for tracing the SIP messages.
  • Page 138 ATL Berkshire 5000 User Manual, Release 2.2.1 Scroll down and enter “NAT Discovery”. T r a c e r o u t e 3 > N A T s c o v e r The result should be displayed as follows:...

  • Page 139: Appendixa Phonem

    ATL Berkshire 5000 User Manual, Release 2.2.1 PPENDIX HONE TRUCTURE 1. Phone Book Call Contact Add Contact Manage Contact 2. Call History Missed Calls (max 30 entries) Call Save Date and Time View Details Remove Remove All Received Calls (max 30 entries)
  • Page 140 ATL Berkshire 5000 User Manual, Release 2.2.1 On No-Answer Forward Address Timeout (secs) 5 seconds 10 seconds 15 seconds Use No-Answer Status Query Cancel All Speed Dialing Call Waiting Use Call Waiting Enable Disable Call Waiting Dur 5 Seconds 10 Seconds...
  • Page 141 ATL Berkshire 5000 User Manual, Release 2.2.1 140 ms Enable Disable DTMF Generation In-Band DTMF RFC2833 Both Date/Time Use NTP NTP Svr Address Timezone (33 options) Daylight Saving Daylight Saving Standard Time Local Settings Date Time Date Format International American...
  • Page 142 ATL Berkshire 5000 User Manual, Release 2.2.1 Use Auto Config Server Address Firmware Upgrd Upgrade Now HTTP Server TFTP Server Protocol HTTP TFTP Network IP Info. DHCP Setting Use DHCP Manual IP Conf. IP Address Subnet Mask DNS Server Default Gateway...
  • Page 143 ATL Berkshire 5000 User Manual, Release 2.2.1 Domain Registrar Reg. Port Outbound Proxy Ob. Proxy Port Registration Check Status Register Now Unregister Now Re-reg. If Fail Never 5 minutes 10 minutes 30 minutes 1 hour 5 hours Reg Duration 15 seconds...
  • Page 144 ATL Berkshire 5000 User Manual, Release 2.2.1 Display Name Domain Registrar Reg. Port Outbound Proxy Ob. Proxy Port Registration Check Status Register Now Unregister Now Re-reg. If Fail Never 5 minutes 10 minutes 30 minutes 1 hour 5 hours Reg Duration...
  • Page 145 ATL Berkshire 5000 User Manual, Release 2.2.1 6. Diagnostics Ping Traceroute NAT Discovery 7. About IP Address HW Version SW Version...

  • Page 146: Appendixb Summary Of

    ATL Berkshire 5000 User Manual, Release 2.2.1 IP P PPENDIX UMMARY OF HONE UNCTION APPING Function – 1 3-way Conferencing Function – 2 Call Transfer Function – 3 No Mapping Function – 4 No Mapping Function – 5 No Mapping Function –...

  • Page 147: Rd Party Sip Servers

    ATL Berkshire 5000 User Manual, Release 2.2.1 PPENDIX ORKING WITH PARTY SIP SERVERS 1. SIPphone.com • Configure “IP Address” (e.g. 171.198.202.41). Please make sure it is an free address and not behind NAT (Network Address Translation) • Configure “Subnet Mask” (e.g. 255.255.255.0) •...
  • Page 148 ATL Telecom Limited, Fountain Lane, St Mellons, Cardiff. CF3 0FB Telephone: (029) 2050 0700 Facimile: (029) 2050 0701 www.atltelecom.com 1423001610 Issue 2.2.1 Sept 2006...

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