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Golden Island Cosmo Service Manual

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Summary of Contents for Golden Island Cosmo

  • Page 1 Service Manual...
  • Page 3 Golden Island in preference to the vast number of other Slot-machines available on the market. To gain satisfactory use from your Golden Island, please read the operating instructions thoroughly. Please store this manual in such a way to have it ready at hand when required.
  • Page 4 Index SETUP POINTERS INITIAL OPERATION SHORT INSTRUCTIONS ROGRAM PDATE PDATE AT ACHINE RROR HANDLING WITH DEFECT HARDWARE 1) I NTEGRITY CHECK AT STARTUP FAILED 2) H ARDWARE ERROR OF 3) H FRAM ARDWARE ERROR OF DESCRIPTION OF THE MACHINE ENERAL PERATING LEMENTS PC SYSTEM COMPONENTS...
  • Page 5 1.6) H UPERVISOR CCOUNTING ROTOCOL 1.7) H UPERVISOR IN SETTINGS 1.8) H OPPER EFILL 1.9) H UPERVISOR ASIC SETTINGS 2) S (1 - 3) M UPERVISOR 2.1) S UPERVISOR BILL AND GAME DATA 2.2) S (1 - 3) UPERVISOR CCOUNTING 2.3) S (1 - 3) UPERVISOR...
  • Page 6 WARRANTY TERMS BY TAB-AUSTRIA INDUSTRIE UND UNTERHALTUNGSELEKTRONIK GESELLSCHAFT M.B.H. & CO KG NOTES Page 6...

  • Page 7: Setup Pointers

    Setup Pointers Safety regulations for the user: The machine may only be operated in dry rooms and connected to a safety plug socket that complies with the relevant safety standards. • Before starting the machine, it should be allowed to attain room temperature. •...

  • Page 8: Initial Operation

    With the switch located on the back, the program starts automatically. 2. Open the front door and turn on the operator switch: The Golden Island operator mode appears on the screen. 3. Calibration of the touch screen: Tap "Basic settings", then “Calibration”.

  • Page 9: Short Instructions

    Update at Machine The “Golden Island” software is on the installed HDD in the PC of the machine. The update is done by copying the update HDD in the plug connector to the installed HDD. In some configurations the plug connector is plumbed and an update can only be made by opening the plumb and docking the update disk via an IDE cable within the PC box.

  • Page 10: Error Handling With Defect Hardware

    Error handling with defect hardware 1) Integrity check at startup failed The machine stopped, Error message on the screen: “Program Error (hard disc)”, no more credits will be accepted, no more action possible from the player, operator invention is required. Solution: An update has to be performed with an update disk with the same version by an authorized person.

  • Page 11: Description Of The Machine

    Operating Elements All games in the “Golden Island” are played via touch screen and/or push buttons. There are totally 6 push buttons that can be used optionally to the touch screen for various functions.

  • Page 12: Pc System Components

    PC System Components Standard • PC-System with Intel  Pentium  4 Processor (2,4 GHz), PCI-Bus and min. 256 MB RAM • On-Board display adapter with ATI chipset, (1280 x 1024 Pixel resolution, High Colour) • On-Board 16 bit sound card •...

  • Page 13: Technical Data

    Technical data Machine sizes unpacked packed Depth 44 cm 49 cm Width 55 cm 58 cm Height 35 cm 43 cm Weight 25 kg 27,6 kg Electric data Power connection: 230 Volt to plug socket Power: 210 watts Fuse: 3,15 ampere Note: The following should be observed when connecting several machines to a power distributor: No more than three machines should be connected to one properly installed power connection,...

  • Page 14: Service Functions - Supervisors

    Service functions - supervisors Service functions are activated with the service switch. The functions can be called up from menu control and before every game start. Note: Several accounting functions can be limited or deactivated or can be unavailable depending your machine’s configuration.

  • Page 15: A Ctivation O Ptions

    Activation Options When activating the operator switch and simultaneously pressing specific pushbuttons the following functions can be called up: Left green pushbutton: Touch screen calibration Left yellow pushbutton: Touch screen test Left red pushbutton: Monitor test picture Page 15...

  • Page 16: Main Page With Identification For Head Supervisor

    Main Page with identification for Head supervisor After entering the PIN wrong three times the PIN is locked for one hour. A locked pin can only be unlocked by an authorized person (operator). Page 16...

  • Page 17: Main Page With Identification (Supervisor1 - 3)

    Main Page with identification (Supervisor1 – 3) By pressing the appropriate push button the supervisor must authenticate and then identify by inserting the PIN. After entering the PIN wrong three times the PIN is locked for one hour. A locked pin can only be unlocked by a person with a higher authorisation status (e.g. head supervisor).

  • Page 18: Head Supervisor - Main Page

    1) Head Supervisor - Main Page Here electronic bookings can be carried out. The section “Push up” is only available, if it is enabled in the operator mode. The section “Push down” is only available, if it is enabled in the operator mode. Page 18...
  • Page 19 1.1) Head Supervisor Own Bookkeeping This page displays the own bookings. The deletion of this account is possible at any time and does not affect the main bookkeeping. By pressing the “Delete” button, the bookkeeping is deleted. Page 19...
  • Page 20 1.2) Head Supervisor Supervisor Accounts (1 - 3) Here the head supervisor has access to the accounts of the single supervisors if activated. As long as the single accounts have not been booked these supervisions cannot be deactivated. The supervising accounts can be deleted here. Page 20...
  • Page 21 1.3) Head Supervisor Last 5 bill and game data Here the head supervisor can see a history list with the last five played games and the last five accepted banknotes with date and timestamp. Page 21...
  • Page 22 1.4) Head Supervisor Accounting Main accounting Here the head supervisors has access to the main account of the operator. It can’t be changed or deleted. Page 22...
  • Page 23 1.5) Head Supervisor Accounting Accounting Here the head supervisor has access to the main account of the operator over a specified time period. The deletion of this account is possible at any time and does not affect the main bookkeeping. Page 23...
  • Page 24 1.6) Head Supervisor Accounting Protocol Here the supervisor can see all pushup, pushdown and remote in currency values with date and time. Page 24...
  • Page 25 1.7) Head Supervisor Pin settings Here the head supervisor can select his PIN and new ones for the other supervisors. If a lock is allocated to a supervisor, that means that the supervisor’s PIN has been disabled after three false inserts of the PIN. After selecting the specific supervisor it can be unlocked.

  • Page 26: H Opper R Efill

    1.8) Hopper Refill The hopper can only be refilled by inserting coins into the coin acceptor. Page 26...
  • Page 27 1.9) Head Supervisor Basic settings On this page the following basis settings can be done: • Calibration of the touch screen • Test the calibration of the touch screen • Volume setting (Game) • Volume setting (Standby) Page 27...

  • Page 28: Supervisor (1 - 3) Main Page

    2) Supervisor (1 - 3) Main Page Electronic bookings can be carried out here. The section “Push up” is only available, if it is enabled in the operator mode. The section “Push down” is only available, if it is enabled in the operator mode. Page 28...

  • Page 29: S Upervisor L Ast 5 Bill And Game Data

    2.1) Supervisor Last 5 bill and game data Here the supervisor can see a history list with the last five played games and the last five accepted banknotes with date and timestamp. Page 29...

  • Page 30: S Upervisor (1 - 3) A Ccounting

    2.2) Supervisor (1 - 3) Accounting Displays refilled coins, Push up and Push down. Page 30...

  • Page 31: S Upervisor (1 - 3) P In Settings

    2.3) Supervisor (1 - 3) Pin settings Here the supervisor can insert a new Pin. Page 31...

  • Page 32: S Upervisor (1 - 3) R Efill H Opper

    2.4) Supervisor (1 - 3) Refill Hopper The hopper can only be refilled by inserting coins into the coin acceptor. The coins are routed to the correct hopper automatically, e.g. coin 2€ Hopper1 coin 1€ Hopper2 Page 32...
  • Page 33 2.5) Supervisor (1 - 3) Basic settings On this page the following basis settings can be done: • Calibration of the touch screen • Test the calibration of the touch screen • Volume setting (Game) • Volume setting (Standby) Page 33...

  • Page 34: Game Selection

    1) Game descriptions 1.1) Game Selection Please number of available games and type of game be ruled by actual configuration Screenshot 1 1.1) Description The player can start a game, choose language or payout the credit-account. Page 34...

  • Page 35: G Ame Description

    2) Keno Screenshot 2 2.1) Game description Guess for a max. count of numbers out of twenty random numbers. 2.2) Game sequence 1. Select up to ten numbers by touch screen or “select 10” – button 2. The game is started with the "Start" button. 3.

  • Page 36: W Inning Combinations And The Corresponding Win Factors

    2.3) Winning combinations and the corresponding win factors Please note that win factors may be limited by actual configuration! Selected Winning Win Factor Numbers Numbers x 1000 x 800 x 250 x 80 x 12 Selected Winning Win Factor Numbers Numbers x 900 x 750...
  • Page 37 Keno – winnings (continue) Selected Winning Win Factor Numbers Numbers x 700 x 120 x 15 Selected Winning Win Factor Numbers Numbers x 600 x 80 x 15 Selected Winning Win Factor Numbers Numbers x 250 x 37 Selected Winning Win Factor Numbers Numbers...

  • Page 38: Royal Liner

    3) Royal Liner Screenshot 3 3.1) Game description Bet on up to five win lines with three symbols. Nine reels spin by pressing the ‘Start button’ and will stop automatically. The winnings for the maximum of 5 winning lines will be added. All wins pay left to right 3.2) Game sequence 1.
  • Page 39 3.3) Winning combinations and the corresponding win factors Please note that Win Factors may be limited by actual configuration! Line wins Winning Combination Factor x 200 x 100 x 50 x 30 x 20 x 18 x 14 x 10 x 10 x 10 Page 39...
  • Page 40 Any ‘7’ - Wins Winning Combination Factor x 1000 x 400 x 200 x 100 x 50 x 20 Page 40...
  • Page 41 ‘ALL’ - Fruits, ‘BAR’ - Wins Winning Combination Factor x 500 x 400 x 300 x 400 x 200 x 300 x 100 x 50 x 50 x 15 Page 41...

  • Page 42: Caribbean Gold

    4) Caribbean Gold Screenshot 4 4.1) Game description Bet on up to five lines. Five reels spin up and stop automatically to create new winning combinations. The winnings for the maximum of 5 winning lines will be added. All wins pay left to right 4.2) Game sequence 1.
  • Page 43 4.3) Winning combinations and the corresponding win factors Please note that Win Factors may be limited by actual configuration! Line winnings Winning Combination Factor x 1000 x 300 x 50 x 20 x 700 x 200 x 30 x 10 x 300 x 75 x 20...
  • Page 44 Line winnings (continue 1) Winning Combination Factor x 200 x 100 x 50 x 20 x 500 x 100 x 25 x 10 x 200 x 50 x 15 Page 44...
  • Page 45 Line winnings (continue 2) Winning Combination Factor x 150 x 50 x 15 x 10 x 150 x 50 x 10 x 100 x 50 x 50 x 10 Page 45...

  • Page 46: R Oulette

    5) Roulette Screenshot 5 5.1) Game description You have to guess where the ball will land. 5.2) Game sequence Players may place their bets on the following positions: "Red" - "Black" ... on all red or black numbers. "Even" - "Odd" ...
  • Page 47 "1-18" - "19-36" ... on the numbers 1-18 and 19-36. First dozen (1 ... on 12 consecutive numbers 1-12. Second dozen (2 …on 12 consecutive numbers 13-24. Third dozen (3 ... on 12 consecutive numbers 25-36. "Colonne" ... on the columns 1-34, 2-35 or 3-36. "Six line"...
  • Page 48 5.3) Winning combinations and the corresponding win factors Full Number x 36 Split x 18 Street x 12 Page 48...
  • Page 49 Roulette Winning combinations (continue) Collonne (1-34 / 2-35 / 3-36) Dozen (1-12 / 13-24 / 25-36) 1-18 / 19-36 Red / Black Odd / Even Page 49...

  • Page 50: Royal Poker

    6) Royal Poker Screenshot 6 6.1) Game description Try to win as much as possible. The game is played with 52 cards plus one Joker. 6.2) Game sequence 1. The "1 Deal" is started with the "Start" button with deduction from bets. 2.
  • Page 51 6.3) Winning combinations and the corresponding win factors Five Of A Kind plus Aces Bonus x 1100 + x 100 – x 500 Five Of A Kind x 1100 Royal Flush x 500 Straight Flush x 100 Four Of A Kind x 40 The winning factor for „Five Of A Kind“...
  • Page 52 Royal Poker - Winning combinations (continue) Full House x 10 Flush Straight Three Of A Kind Two Pairs High Pair Page 52...

  • Page 53: Gamble-Ladder

    7) Gamble-Ladder 7.1) Description Try to gain a higher win. The actual win is shown by the “You win” display. The winning and losing positions - reachable from the actual win position in the Gamble-Ladder - are flashing. By pressing the Gamble button the gamble game is started.

  • Page 54: Troubleshooting

    Troubleshooting Error Cause Help • Cable connecting the touch screen ⇒ Exchange the Touch screen only works partly and the PC is defect (part that is connecting cable. connected to the PC). • Missing earthing. ⇒ Check earthing or ground the machine. •...
  • Page 55 • Plug is not plugged in ⇒ Check plug One or more • Pushbutton is not installed properly pushbuttons do not connections. ⇒ Check or exchange work. or defect. Pushbuttons. • Wrong value programmed ⇒ Check program setup Coins are counted wrongly •...
  • Page 56 ⇒ I/O Controller card A “blue screen” will be Hardware error of FRAM shown and the must be changed by an machine stops authorized person. immediately. After that the Critical Memory will be restored from the data’s on the hard disk (if they are correct) to the FRAM on the new I/O Controller card.

  • Page 57: Cable Plan

    Cable Plan Page 57...

  • Page 58: Declaration Of Ce Conformity

    Declaration of CE conformity Page 58...

  • Page 59: End-User License Agreement For Microsoft Software

    END-USER LICENSE AGREEMENT FOR MICROSOFT SOFTWARE IMPORTANT - READ CAREFULLY: This End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and the manufacturer ("Manufacturer") or the special purpose computing device ("SYSTEM") you acquired which includes certain Microsoft software product(s) installed on the SYSTEM ("SOFTWARE PRODUCT"...
  • Page 60 • Rental. You may not rent or lease the SOFTWARE. • Software Transfer. You may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the SYSTEM, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media, any upgrades or backup copies, and this EULA, and if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA.

  • Page 61: Limited Warranty

    • Product support for the SOFTWARE is not provided by Microsoft or its subsidiaries. For product support, please refer to Manufacturer's support number provided in the documentation for the SYSTEM. Should you have any questions concerning this EULA, or if you desire to contact Manufacturer for any other reason, please refer to the address provided in the documentation for the SYSTEM.
  • Page 62 The warranty period for our products from delivery is: • 24 months for all Silverball Terminals (Silverball Strato, Silverball Strato Max, Silverball Cosmo, Silverball Cosmo Max, Silverball Pro, Silverball Max Pro, Silverball Beetle Pro, Silverball Beetle Max Pro) • 24 months for Max Fire, Max Fire Video, Virtual Pinball, Golden Island •...
  • Page 63 authorized by us or in the event of our machines being fitted with spare, supplementary or accessory parts that are not original parts, or if parts have been removed. The warranty performance will be made in such a way that defective components will at our discretion be repaired or replaced with faultless components free of charge unless improvement or exchange are impossible or would result in for us unreasonable cost.
  • Page 64 In case of any irregularities in the machine, please check power and all plug-in connections! In case you cannot remove an error, please call our hotline: Call +43-7229-780 40 – ext. 250 Page 64...
  • Page 65 Notes Page 65...

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